Refund Policy
Last updated: January 2025
Our Commitment
At YouTubeTranscript.dev, we strive to provide the best YouTube transcript extraction service possible. We want you to be completely satisfied with your purchase. This Refund Policy explains our refund terms and how to request a refund if needed.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied with YouTubeTranscript.dev for any reason within the first 30 days of your subscription, you can request a full refund.
- •You must be a first-time subscriber to the paid plan
- •The refund request must be made within 30 days of the initial purchase
- •You must provide a brief reason for the refund request
Refund Eligibility After 30 Days
After the initial 30-day period, refunds are evaluated on a case-by-case basis. We may issue a refund or partial refund in the following circumstances:
- •Service outages or technical issues that prevented you from using YouTubeTranscript.dev for an extended period
- •Duplicate charges or billing errors
- •Accidental renewal if you can demonstrate you attempted to cancel before the renewal date
- •Other exceptional circumstances at our discretion
Non-Refundable Situations
The following situations are not eligible for refunds:
- •Subscription renewals after the first 30-day period, if you did not cancel before the renewal date
- •Credits or extractions that have been used or consumed
- •Violations of our Terms of Service or acceptable use policy
- •Change of mind after actively using the service beyond the 30-day guarantee period
- •Free trial conversions to paid plans (covered by the 30-day guarantee from conversion date)
How to Request a Refund
To request a refund, please contact our support team at support@youtubetranscript.dev with subject line: Refund Request - [Your Account Email]. Include your account email, subscription plan, date of purchase, and reason for refund.
Refund Processing
Once your refund request is approved:
- •We will process the refund within 5-7 business days
- •Refunds will be issued to the original payment method used for the purchase
- •It may take an additional 5-10 business days for the refund to appear in your account
- •You will receive a confirmation email once the refund has been processed
- •Your account will be downgraded to the free plan immediately upon refund processing
CONTACT US
If you have any questions about our Refund Policy, please contact us:
Email: support@youtubetranscript.dev
Response Time: Within 24-48 hours