The Exact Script That Made Me 3 Million Dollars in 12 Months
What this video covers
Sales expert Jeremy Miner outlines his psychological cold calling framework designed to eliminate sales resistance and engage prospects effectively. By using pattern interrupts, strategic tonality, and curiosity triggers, sales professionals can disarm prospects and establish productive conversations. The system replaces outdated, high-pressure tactics with neutral, disarming dialogue that prompts prospects to lower their guard.
Key takeaways
- Avoid typical salesperson behaviors like overly enthusiastic, monotone, or nervous tones, as they trigger immediate sales resistance.
- Never open with 'Is this [Name]?' because it signals that you are a stranger trying to pitch them.
- Use a familiar, slightly confused tone and state your name as if the prospect should already recognize you to create a pattern interrupt.
- Trigger immediate curiosity by referencing a specific document, data point, or problem relevant to their business or situation.
- Disarm the prospect by downplaying urgency and suggesting you are unsure if it even makes sense to speak yet.
- Target key responsibilities and highlight potential hidden gaps that lead to negative consequences for their business.
- Frame closing questions so the prospect can answer with a comfortable 'no' (e.g., 'Would you be opposed to...?') rather than forcing a risky 'yes'.
Topics covered
- The Psychology of Pattern Interruption
- Prospects subconsciously recognize traditional sales patterns and reflexively put up defensive barriers. By eliminating clichéd intros, speaking with familiar tonality, and omitting permission-begging language, callers prevent prospects from entering fight-or-flight mode.
- The Cold Calling Opening Framework
- The formula involves greeting the prospect familiarly by name, introducing oneself with casual confidence, and referencing a specific artifact (such as a report, listing, or tax record) while asking with a slightly confused tone if they could help out for a moment.
- Strategic Disqualification and Problem Identification
- Rather than jumping directly into a pitch, the salesperson pushes the prospect away by questioning if they are even the right person to speak with. This moves the prospect into a receptive state to discuss hidden gaps and operational consequences.
- No-Oriented Call-to-Actions
- Prospects feel safer and more in control saying 'no' instead of 'yes'. Phrasing closing requests as 'Would you be against having a brief conversation?' removes friction and makes agreeing substantially easier.
“Listen, I started this company to help you learn how to close more deals, but do it the right way.”
FULL TRANSCRIPT
Do you want the exact cold calling
framework I use to personally make
almost $3 million a year as a W2
straight commission salesperson? Now,
I'm going to show you what not to do
first. Okay, number one, we don't want
to sound like everyone else that cold
calls because you're not the probably
more than likely the only person that's
ever cold called this prospect. And your
prospect's brain, what happens is it
picks up on Come over here for a second.
It picks up on patterns. Okay, I
probably spelled that wrong. Uh, full
disclosure. So, picks up the pattern of
what most sales people sound like. Hi,
is this John? Hi, John. My name is
Jeremy Miner with XYZ company. So, if
you have a monotone tonality, picks up
the pattern. Salesperson trying to sell
me something. If you're too
enthusiastic, like you're overboard,
like, hey, how's it going? They pick up
on that because that sounds like most
sales people. Or if you sound timid, if
you sound like you have anxiety,
nervousness, that triggers our nervous
system to go into fight orflight mode.
So, you don't want to do that. Okay? So,
you don't want to say, "Hi, my name is
I'm with XYZ company. The reason why I
called you was salesperson or hi is this
John? Hey John, uh this is Jeremy Miller
with XYZ company. Hey, just full
disclosure, this is a sales call or this
is a cold call, but I've got really
something really important to you and
I'll take two minutes of your time and
then if you're not interested, you know,
we don't have to continue or some
version of that. I hear that a lot on
reals and stuff like that. That's what
most people do. Your prospects recognize
their brain recognizes that pattern. So,
I have to interrupt their pattern. Okay?
So, I'm going to show you what that is.
That is the skills game. Okay. So, how
do I trigger curiosity in the prospect's
mind that causes them to want to engage?
Okay. How do I interrupt their pattern?
A lot of that is my tonality. I want to
have a familiar tone and sometimes in
certain context a little bit of a
confused tone. Not that I'm confused.
I'm 105 and I've got dementia confused.
like you don't know what you're talking
about but confused if you're talking to
the right person or maybe this might not
be uh the right person to talk to. I'll
show you that in a second. That's a
little bit of a different confused tone
there. All right, let me show you an
example of this. Now, right here, I want
you to take a screenshot of this
framework. All right, so this is exact
framework I used. So, I sold in four
completely different industries. Two
business to consumer and two businessto
business. Okay. So in my businessto
business career how to do load of cold
calling had to master how to penup. This
is the exact format I used and this is
the exact format we use when we train
every single industry on the planet to
coal calls including your industry.
Okay. Now I'm never going to say hi is
John there or is this John or is this
Mary? Because why? That implies I'm a
stranger that I don't know them. I'm
just going to go right in. Hey uh John
it's it's Jeremy. Jeremy Minor. Okay,
it's Hey, I'm just gonna go right into
their name like I already know them.
Okay. Hey, uh Mary, it's it's Jeremy.
Jeremy Miner with XYZ company. Now look
here. What am I doing right here? It's
it's Jeremy. Jeremy Jeremy Minor. That
sounds like a what? Like I'm familiar
like she should already know me. All I'm
doing is interrupting the pattern in her
brain. Okay. Now, am I doing that to her
or am I doing that for her? Well, I'm
doing that for her because if I trigger
sales resistance, if I can't interrupt
her pattern in her brain, if I trigger
sales resistance, guard goes up, not
interested. I can't solve her problems,
can I? So, I have to do that for her.
I'm interrupting your pattern for her.
Okay? This is just psychology. This is
how psychology does psychologist, a
really good psychologist does with a
patient that needs help. Got to
interrupt the pattern. Okay? Hey, uh,
Mary, it's Jeremy. Jeremy Miner with XYZ
company. I'm holding a copy of your, uh,
blank. I was wondering if you could
possibly um help me out for a moment.
Now, see that confused tone at the end
holding a copy of your blank. Now, this
is important. Depending on what you
sell, you're going to plug that in. So,
let's say if I sold to uh let's say if
I'm a real estate agent and I'm calling
expired listings. Okay. Uh it might say,
"I'm holding a copy of the MLS from
three months ago with your home at 55 uh
Willow Lane. I was wondering if you
could possibly help me out for a
moment." See, I'm triggering what?
curiosity. Oh, who is this again? What
what what did you mean about our home?
That's all I'm doing. I'm triggering
curiosity. Or let's say if I work for a
marketing agency and I'm calling a
business. Yeah, I'm on uh page six of
your VSSL where you were talking about
uh XYZ. I was I was wondering if you
could uh help me out for a moment. Which
VSSL? What are you talking about? See,
I'm triggering Jurioity. I'm
interrupting the pattern. Okay. Right
here. This is a verbal pause here. It's
Jeremy Jeremy Miner with with XYZ
company. Now, in her mind, all that does
is what? Who is Jeremy Miner? How do I
know Jeremy Miner? Have I met him
somewhere he sounds familiar? It's hard
for him or her to say, "Who is this?"
and be rude. Very hard. I'm interrupting
the pattern. Okay. Now, right after
that, this is important because they're
all going to say, "Yeah, sure. What
what's going on?" Or or who is this
again? Whatever it is. And then I'm
going to go right into this because now
I got to kind of push them away a little
bit. I have to get them to let their
guard down. If I can't get their guard
down, going to be hard to open them up.
Okay. And move forward. So, right then,
sure. Go ahead. Well, I'm not even Well,
I'm not even sure if it makes sense for
us to talk yet. That might be an open.
Or I might say, well, I'm not even sure
if you're the right person I should be
talking to. I I called to see like who
would be responsible in your company for
looking at like any possible hidden gaps
in your blank that could be causing you
guys to blank. Okay. Now, what am I
doing here? Okay. So, the first here,
this is kind of a confused tone, like
I'm not quite sure we should be talking
yet or I'm not quite sure you're the
right person I should be talking to.
See, that's how I'm confused. Okay, that
brings people in in that context. Okay,
and then I'm saying right here, I called
to see who would be responsible. Now,
why do I say responsible? So if I'm
calling a company, even if I know that
that's the right department head, okay,
I'm still going to say that because it's
really hard for that person to say, "Oh,
I'm not responsible for that. That's
Jim." It's very hard for to do that if
you do this right. Yeah. I called to see
who would be the person responsible uh
in your company or I could say
department for looking at any possible
like hidden gaps in now why would I say
possible? I'm not going to assume here.
Look, do I know I can help them? Yes.
Does the prospect know I can help them
in the first 30 seconds of a cold call?
No. I have zero trust and credibility. I
have to build that gap first before I
get more assumptive. So, right now, I'm
being more neutral. I'm downplaying it.
Any possible like hidden Now, why do I
say hidden gaps? It's just a word that
typically triggers curiosity.
Hold on. What do you mean by hidden
gaps? Hidden gaps in your blank that
could be causing you to What's the
consequence? Okay. Uh, any possible
hidden gaps in the way your firm is
doing your taxes that could be causing
you guys to be forced to overpay the
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