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The Exact Script That Made Me 3 Million Dollars in 12 Months

13m 46s2,917 words403 segmentsEnglish

What this video covers

Sales expert Jeremy Miner outlines his psychological cold calling framework designed to eliminate sales resistance and engage prospects effectively. By using pattern interrupts, strategic tonality, and curiosity triggers, sales professionals can disarm prospects and establish productive conversations. The system replaces outdated, high-pressure tactics with neutral, disarming dialogue that prompts prospects to lower their guard.

Key takeaways

  • Avoid typical salesperson behaviors like overly enthusiastic, monotone, or nervous tones, as they trigger immediate sales resistance.
  • Never open with 'Is this [Name]?' because it signals that you are a stranger trying to pitch them.
  • Use a familiar, slightly confused tone and state your name as if the prospect should already recognize you to create a pattern interrupt.
  • Trigger immediate curiosity by referencing a specific document, data point, or problem relevant to their business or situation.
  • Disarm the prospect by downplaying urgency and suggesting you are unsure if it even makes sense to speak yet.
  • Target key responsibilities and highlight potential hidden gaps that lead to negative consequences for their business.
  • Frame closing questions so the prospect can answer with a comfortable 'no' (e.g., 'Would you be opposed to...?') rather than forcing a risky 'yes'.

Topics covered

The Psychology of Pattern Interruption
Prospects subconsciously recognize traditional sales patterns and reflexively put up defensive barriers. By eliminating clichéd intros, speaking with familiar tonality, and omitting permission-begging language, callers prevent prospects from entering fight-or-flight mode.
The Cold Calling Opening Framework
The formula involves greeting the prospect familiarly by name, introducing oneself with casual confidence, and referencing a specific artifact (such as a report, listing, or tax record) while asking with a slightly confused tone if they could help out for a moment.
Strategic Disqualification and Problem Identification
Rather than jumping directly into a pitch, the salesperson pushes the prospect away by questioning if they are even the right person to speak with. This moves the prospect into a receptive state to discuss hidden gaps and operational consequences.
No-Oriented Call-to-Actions
Prospects feel safer and more in control saying 'no' instead of 'yes'. Phrasing closing requests as 'Would you be against having a brief conversation?' removes friction and makes agreeing substantially easier.
“Listen, I started this company to help you learn how to close more deals, but do it the right way.”
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FULL TRANSCRIPT

0:00

Do you want the exact cold calling

0:02

framework I use to personally make

0:04

almost $3 million a year as a W2

0:08

straight commission salesperson? Now,

0:09

I'm going to show you what not to do

0:11

first. Okay, number one, we don't want

0:13

to sound like everyone else that cold

0:15

calls because you're not the probably

0:17

more than likely the only person that's

0:18

ever cold called this prospect. And your

0:20

prospect's brain, what happens is it

0:23

picks up on Come over here for a second.

0:25

It picks up on patterns. Okay, I

0:27

probably spelled that wrong. Uh, full

0:29

disclosure. So, picks up the pattern of

0:31

what most sales people sound like. Hi,

0:33

is this John? Hi, John. My name is

0:34

Jeremy Miner with XYZ company. So, if

0:36

you have a monotone tonality, picks up

0:38

the pattern. Salesperson trying to sell

0:40

me something. If you're too

0:41

enthusiastic, like you're overboard,

0:43

like, hey, how's it going? They pick up

0:45

on that because that sounds like most

0:46

sales people. Or if you sound timid, if

0:48

you sound like you have anxiety,

0:50

nervousness, that triggers our nervous

0:52

system to go into fight orflight mode.

0:54

So, you don't want to do that. Okay? So,

0:55

you don't want to say, "Hi, my name is

0:57

I'm with XYZ company. The reason why I

0:59

called you was salesperson or hi is this

1:02

John? Hey John, uh this is Jeremy Miller

1:05

with XYZ company. Hey, just full

1:07

disclosure, this is a sales call or this

1:09

is a cold call, but I've got really

1:11

something really important to you and

1:12

I'll take two minutes of your time and

1:13

then if you're not interested, you know,

1:15

we don't have to continue or some

1:16

version of that. I hear that a lot on

1:18

reals and stuff like that. That's what

1:20

most people do. Your prospects recognize

1:23

their brain recognizes that pattern. So,

1:25

I have to interrupt their pattern. Okay?

1:27

So, I'm going to show you what that is.

1:29

That is the skills game. Okay. So, how

1:32

do I trigger curiosity in the prospect's

1:36

mind that causes them to want to engage?

1:40

Okay. How do I interrupt their pattern?

1:42

A lot of that is my tonality. I want to

1:43

have a familiar tone and sometimes in

1:46

certain context a little bit of a

1:47

confused tone. Not that I'm confused.

1:49

I'm 105 and I've got dementia confused.

1:52

like you don't know what you're talking

1:53

about but confused if you're talking to

1:55

the right person or maybe this might not

1:57

be uh the right person to talk to. I'll

1:59

show you that in a second. That's a

2:01

little bit of a different confused tone

2:02

there. All right, let me show you an

2:04

example of this. Now, right here, I want

2:06

you to take a screenshot of this

2:09

framework. All right, so this is exact

2:10

framework I used. So, I sold in four

2:13

completely different industries. Two

2:15

business to consumer and two businessto

2:18

business. Okay. So in my businessto

2:19

business career how to do load of cold

2:21

calling had to master how to penup. This

2:23

is the exact format I used and this is

2:26

the exact format we use when we train

2:29

every single industry on the planet to

2:30

coal calls including your industry.

2:33

Okay. Now I'm never going to say hi is

2:36

John there or is this John or is this

2:39

Mary? Because why? That implies I'm a

2:41

stranger that I don't know them. I'm

2:43

just going to go right in. Hey uh John

2:45

it's it's Jeremy. Jeremy Minor. Okay,

2:48

it's Hey, I'm just gonna go right into

2:50

their name like I already know them.

2:51

Okay. Hey, uh Mary, it's it's Jeremy.

2:54

Jeremy Miner with XYZ company. Now look

2:56

here. What am I doing right here? It's

2:59

it's Jeremy. Jeremy Jeremy Minor. That

3:02

sounds like a what? Like I'm familiar

3:04

like she should already know me. All I'm

3:06

doing is interrupting the pattern in her

3:09

brain. Okay. Now, am I doing that to her

3:12

or am I doing that for her? Well, I'm

3:14

doing that for her because if I trigger

3:16

sales resistance, if I can't interrupt

3:18

her pattern in her brain, if I trigger

3:20

sales resistance, guard goes up, not

3:22

interested. I can't solve her problems,

3:25

can I? So, I have to do that for her.

3:26

I'm interrupting your pattern for her.

3:28

Okay? This is just psychology. This is

3:30

how psychology does psychologist, a

3:32

really good psychologist does with a

3:34

patient that needs help. Got to

3:35

interrupt the pattern. Okay? Hey, uh,

3:37

Mary, it's Jeremy. Jeremy Miner with XYZ

3:39

company. I'm holding a copy of your, uh,

3:42

blank. I was wondering if you could

3:43

possibly um help me out for a moment.

3:46

Now, see that confused tone at the end

3:48

holding a copy of your blank. Now, this

3:51

is important. Depending on what you

3:52

sell, you're going to plug that in. So,

3:54

let's say if I sold to uh let's say if

3:57

I'm a real estate agent and I'm calling

3:59

expired listings. Okay. Uh it might say,

4:01

"I'm holding a copy of the MLS from

4:04

three months ago with your home at 55 uh

4:06

Willow Lane. I was wondering if you

4:07

could possibly help me out for a

4:09

moment." See, I'm triggering what?

4:11

curiosity. Oh, who is this again? What

4:13

what what did you mean about our home?

4:15

That's all I'm doing. I'm triggering

4:16

curiosity. Or let's say if I work for a

4:19

marketing agency and I'm calling a

4:20

business. Yeah, I'm on uh page six of

4:23

your VSSL where you were talking about

4:25

uh XYZ. I was I was wondering if you

4:27

could uh help me out for a moment. Which

4:29

VSSL? What are you talking about? See,

4:31

I'm triggering Jurioity. I'm

4:33

interrupting the pattern. Okay. Right

4:35

here. This is a verbal pause here. It's

4:37

Jeremy Jeremy Miner with with XYZ

4:40

company. Now, in her mind, all that does

4:42

is what? Who is Jeremy Miner? How do I

4:44

know Jeremy Miner? Have I met him

4:45

somewhere he sounds familiar? It's hard

4:47

for him or her to say, "Who is this?"

4:49

and be rude. Very hard. I'm interrupting

4:52

the pattern. Okay. Now, right after

4:54

that, this is important because they're

4:56

all going to say, "Yeah, sure. What

4:58

what's going on?" Or or who is this

4:59

again? Whatever it is. And then I'm

5:01

going to go right into this because now

5:02

I got to kind of push them away a little

5:04

bit. I have to get them to let their

5:06

guard down. If I can't get their guard

5:08

down, going to be hard to open them up.

5:10

Okay. And move forward. So, right then,

5:12

sure. Go ahead. Well, I'm not even Well,

5:15

I'm not even sure if it makes sense for

5:16

us to talk yet. That might be an open.

5:18

Or I might say, well, I'm not even sure

5:20

if you're the right person I should be

5:22

talking to. I I called to see like who

5:25

would be responsible in your company for

5:28

looking at like any possible hidden gaps

5:30

in your blank that could be causing you

5:33

guys to blank. Okay. Now, what am I

5:34

doing here? Okay. So, the first here,

5:36

this is kind of a confused tone, like

5:38

I'm not quite sure we should be talking

5:40

yet or I'm not quite sure you're the

5:43

right person I should be talking to.

5:44

See, that's how I'm confused. Okay, that

5:47

brings people in in that context. Okay,

5:49

and then I'm saying right here, I called

5:51

to see who would be responsible. Now,

5:54

why do I say responsible? So if I'm

5:56

calling a company, even if I know that

5:58

that's the right department head, okay,

6:01

I'm still going to say that because it's

6:03

really hard for that person to say, "Oh,

6:05

I'm not responsible for that. That's

6:06

Jim." It's very hard for to do that if

6:08

you do this right. Yeah. I called to see

6:10

who would be the person responsible uh

6:13

in your company or I could say

6:15

department for looking at any possible

6:17

like hidden gaps in now why would I say

6:21

possible? I'm not going to assume here.

6:23

Look, do I know I can help them? Yes.

6:25

Does the prospect know I can help them

6:27

in the first 30 seconds of a cold call?

6:29

No. I have zero trust and credibility. I

6:31

have to build that gap first before I

6:34

get more assumptive. So, right now, I'm

6:36

being more neutral. I'm downplaying it.

6:38

Any possible like hidden Now, why do I

6:40

say hidden gaps? It's just a word that

6:43

typically triggers curiosity.

6:46

Hold on. What do you mean by hidden

6:47

gaps? Hidden gaps in your blank that

6:50

could be causing you to What's the

6:52

consequence? Okay. Uh, any possible

6:55

hidden gaps in the way your firm is

6:57

doing your taxes that could be causing

6:59

you guys to be forced to overpay the

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