Meet The Guy Who Solved Growing Apps (Hunter Isaacson Interview)
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Prior to NGI, I had like over 70 million
downloads on other apps that I had built
over the course of the beginning of my
career. And I think that opportunity is
still very much open. At some point,
there will be a very successful crypto
game. I think Vault kind of wanting it
to happen. People want it. It's just no
one's packaged it right. If you were
currently at 10K MR with an app, you
want to really scale and you have, let's
say, like a $10,000 budget, what would
you do? good amount of that money should
be put towards.
Today we're doing a deep dive with one
of the most prolific app builders of all
time. He's built apps like NGL and Bags.
Over the years, these have done insane
numbers. Hundreds of millions of
downloads, 8 figures revenue, all while
staying extremely profitable. This is
none other than Hunter Isacson. I've
seen some people criticize mass virality
for consumer apps. The beauty of NGL is
it's like a really tight viral loop. We
found that a lot of people that churned
out of the product ended up coming back
in. He's done a few other podcasts and
I've watched some of them, but what
makes this one special is we got super
tactical and as actionable as possible.
I asked him to go into the nitty-gritty
details of exactly what strategies he's
using to go viral and make money with
his apps. He showed me all his actual
Figma files of all his app screens. And
towards the end, I asked him pretty deep
questions about how he would use the
same strategies today with the current
trends. Let's get right into it. How's
NGL doing?
>> It's doing great. 3 years later, still
doing great. We have 150 million monthly
active users on the product, which is
way more than I ever expected to be
honest with you. Yeah, it's done very,
very well.
>> That's awesome. What do you think it
takes to be good at viral consumer apps?
Could you think of one thing?
>> I think like knowing how human beings
act when they're put in like a group
scenario, right? Understanding group
think, understanding why people do what
they do. I think that's why I've been
successful in social because I'm really
good at understanding like when a person
looks at a screen, when they look at
anything, what are they going to feel
and then how do those emotions dictate
the the action that we're requesting
them to do.
>> That's awesome. Can you just walk
through the journey of NGL a little bit
for people who don't know yet?
>> Yeah, for sure. We started the company
right when Instagram released the link
feature for everybody. It used to be
that you could only post links if you
had 10,000 followers. So, you know, only
people that were influencers basically
could ever chill anything on their
story. So, they changed this at the end
of October of 2021. And that's literally
right when we started building the app.
Like the second that we saw this, myself
and a few friends of mine, we got a Zoom
call on Halloween and we were like, we
need to build a product for this. What's
the most viral thing we can think of?
And we're like, let's build an anonymous
messaging platform on top of Instagram.
The consumer world is so small. We
thought everyone was going to do this.
We thought this was going to be like the
number one thing people were going to
build. So our focus was like how do we
build this in like as fast as possible.
We built the app in about a month, but
then it was like 6 months of nobody
using it. So it's like our assumption
that everybody saw the opportunity was
like so wrong. No one cloned us until
after we went viral. That 6 months was
very hard. We tried a lot of different
things. You know, we rebranded the app
first just designed wise. Then I changed
the name. I came up with the name NGL.
We got a sick domain ngl.link and we
basically spent money purely on how to
activate the graph. So we were like
testing here and there influencers, you
know, like $100 here, $100 there, paying
someone to post the Instagram story, you
know, Tik Toks, just trying things.
About 4 months into the sixmonth period,
we had that first like tiny little blip,
like very small, and it was from an
influencer who we paid to post the link.
She activated a school on the other side
of the world. Then it spread and
infected, you know, the other schools in
the area, but it didn't expand to
another country. It kind of just stayed
in this graph. So, we realized that the
problem was this was like more of a
lower income country. So, we were like,
well, we got to build Android. So, we
built Android very quickly. This is now
May of 2022. The second we finished
Android, we then did another round of
marketing and it was one Tik Tok that
went viral and then that was it. It
activated everybody and took over the
world over the next week. What was that
Tik Tok? It's a Tik Tok of a girl and
she's like showing one of her NGL
messages. Someone said, "Oh, I was with
your boyfriend last night or your
boyfriend said this about you." And it
was like the girl like, you know, get a
hint on who sent me the message. Right.
So, it was kind of like one of those
really funny like gotcha type Tik Toks
and it blew up. It got like a million
views very quickly.
>> That's crazy. What was the hook of that
video? It sounds kind of similar to
stuff that goes viral today. It was
really like a controversial crazy
message to get from someone, you know.
So, it was like we tried this with a
bunch of different message texts, you
know, just like funny, controversial
stuff, edgy that just would catch your
eye when you were like scrolling TikTok.
And then we always kind of related it
back into the platform of like, oh, you
can get so many messages from people and
yeah, you might be able to like
potentially find out who sent the
message super excited like, oh, I'm
going to download that. And that's what
activated like our first thousand users
in one day was from that Tik Tok. I've
seen some people criticize like mass
virality on Tik Tok like for consumer
apps and they say like even if you get a
bunch of users they'll turn out. So, but
it seems like that wasn't the case for
you guys. How did you like handle the
virality and actually take advantage of
it?
>> The beauty of NGL is it's like a really
tight viral loop. We found that a lot of
people that turned out of the product
ended up coming back in because their
friends would still post NGL links. You
know, in some countries it's like every
teenager, you know, all the 17, 18, 19
year olds, right? all those people that
are in like that that high school
college era, it's their link in bio. If
you turn out, you're going to ultimately
come back in because you're going to see
your friend post their link. Maybe it'll
be in their bio. You'll send them a
message and they'll realize, "Oh, wait.
I kind of want to do this now, too." So,
it had churn for sure, but it also had
this like very high reddownload rate,
which I think is what's allowed it to
continue to be so popular today.
>> That's interesting. Yeah. So, it really
became a habit and part of people's core
day-to-day, but then also you got that
real estate which is the link in bio.
This is consumer social like people are
interacting with each other, but you
guys are also monetized. So, can you
talk about the the revenue side of
things?
>> Yeah, for sure. I mean, the revenue is
done very well. It's a multi-8 figure a
year business. I think the the revenue
is primarily it's just derived through
weekly subscription in different
countries. It's priced differently
depending on the region and depending on
the GDP per capita of that country. So,