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a deep dive into the business MASTERMIND that is taylor swift

15m 5s3,112 words443 segmentsEnglish

FULL TRANSCRIPT

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I'm so bored of business lessons from

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space Karen or lizard boy let's get some

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business lessons from an actual business

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Mastermind Taylor Allison Swift in this

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video I want to break down the five-step

0:12

formula that Taylor used to break about

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a million industry records this is a

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Formula that most business owners do not

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know I sure didn't and why most

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businesses fail in their first 5 years I

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know very dramatic statement by the end

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of this video you're going to see

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exactly why she's on her way to a

0:27

billion dollar Empire and how to apply

0:29

tor

0:30

behind the scenes strategies into your

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own hustle whatever that might be all

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right first up to this formula is

0:35

Taylor's Secret Sauce as I call it

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without this first part you can do the

0:39

best marketing best sales in the world

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but your business will still make Zer

0:44

this first part of the formula is the

0:47

enchanting product a remarkable product

0:49

a product that your target is desperate

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for Taylor's product is her music for

0:53

the most part I mean girls Diversified

0:55

by now but let's talk about her music as

0:57

the bulk of her product so Taylor

0:59

understands three things about creating

1:00

a remarkable product that a lot of

1:02

businesses do not understand number one

1:04

she gets that her product is not about

1:06

her so even though Taylor writes songs

1:09

about her own breakup her own stories

1:10

her own relationships she gets that at

1:12

the end of the day the product can't be

1:13

about her solely Taylor knows that her

1:16

audience needs to see themselves as the

1:18

main character people only care and pay

1:20

money for products that are relevant to

1:22

them they're thinking how does this

1:24

thing relate to me and where I am in my

1:26

life how does this relate to my problems

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to my dreams which leads me nicely into

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to the second thing I even ignore this

1:32

still in my business Taylor really truly

1:35

gets who her person is and Hyper focuses

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on just that one person she gets her

1:39

person's dreams and hopes she gets the

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Heartbreak the 3 and frustrations the

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pains the fears she just gets it but

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that that is still not enough Taylor's

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genius is she knows she is only speaking

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to that person and she is ready to

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alienate everyone too many businesses

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are afraid to lose business so they go

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broad they try to speak to everyone and

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I make this mistake all the time as well

2:01

here on YouTube but the question is do

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you want to resonate 20% with everyone

2:06

or 100% with your person so in my

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experience depth makes more money than

2:11

breadth so what would it look like to go

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all in on your one person instead of

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watering down your branding your

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messaging your marketing trying to

2:18

appeal to everyone and this is Honestly

2:19

by far still the biggest issue I see

2:21

when I work with small businesses they

2:22

have no clue no Clarity no specificity

2:24

on who they work with Okay so her

2:26

product is remarkable because she knows

2:28

it's about her person she only serves

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that person and alienates everyone else

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but how she speaks to her person is by

2:34

doing something very clever Taylor this

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is no surprise I'm sure to you is a

2:38

master Storyteller her products always

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tell a story all her songs are written

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like stories he said this then I said

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this then that happen you know we were

2:46

in the back seat drunk on something

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stronger than the drinks in the bar I

2:49

rent a place on Cornelia Street I say

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casually in the car story right she

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wears short skirts I wear t-shirts she's

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sh Captain I'm in the bleachers story

2:59

time and time again research shows that

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storytelling makes businesses money

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research by Dr Jennifer Aker in the

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Stanford Graduate School of Business

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found a story is up to 22 times more

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memorable than facts alone and according

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to a 2019 study by headstream if people

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love a Brand Story 55% are more likely

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to buy the product in the future 44%

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will share the story and 15% will

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immediately buy the product and I don't

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know if you spotted it yet but the

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reason her stories are so top tier so so

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Elite are because of two specific

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reasons one she's so specific in the

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sensory sense examples she could have

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said when we met right but no she said

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flashback when you met me your buzz cut

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and my hair bleached so descriptive so

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sensory we can see it she could have

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said loving him is exhilarating but no

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she said loving him is like driving a

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new Maserati down a dead end Street

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faster than the wind passion is sin

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ending so suddenly so descriptive

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specificity resonates because it is so

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much more unique it's not cliche it's

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memorable it comes across way more

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genuine too than just trying to be

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fluffy and vague and the second reason

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her stories are so good they're so

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vulnerable they're so raw they're so

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real right she's sharing some of the

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best and hardest moments of her life in

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detail this builds such a strong deep

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emotional connection such trust between

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her and her people all right now let's

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get to the good stuff how has Taylor

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Swift stayed relevant for 15 plus years

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when most modern musicians are

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completely irrelevant after their initi

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sh one Peak to fame easy strategic

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product Innovation most businesses find

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that one Golden Goose of a product and

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they cling to it for dear life no risk

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no experimentation just milking that one

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product one industry one business model

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till the cows come home I'm guilty of

4:44

this this is calling me out 100% I made

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a product that has done well and I'm

4:48

terrified of trying something new and

4:50

let's be clear I'm also not talking

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about basic Innovation basic pivoting

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that's not what she's doing really I'm

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talking about hyper strategic pivoting

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big brain moves I'll talk about the

5:00

difference in a second but Innovation is

5:04

non-negotiable if you want to have a

5:06

long-term business because the world is

5:08

not static right your person your

5:09

audience is not static one member of her

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target audience could be in their lover

5:14

era and another person of the same

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target audience could be going through

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their reputation era that is so clever

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she has essentially innovated to reach

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every stage of her audience no matter

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what they're going through there is an

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evergreen Timeless product for them and

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this Dynamic nature also speaks to her

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like intergenerational appeal like I

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read something from the morning consult

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that like 45% of Swift us fans are

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millennials like 20ish per are baby

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boomers 20% Gen X and 11% gen Z because

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she features such Timeless Evergreen

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experiences right first loves

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heartbreaks self-discovery personal

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growth so what are the different stages

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of your target audience's experience how

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can you serve your audience in different

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stages of their Journey now here's the

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tricky part that Taylor does really well

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she does innov strategically by

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following two specific principles one

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she does soft pivots not hard pivots

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soft pivots are like gentle Curves in

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the row they introduce something new but

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keep the essence consistent soft pivots

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mean yes she's switching genres but the

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music is still for the same exact

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audience yes she's switching genres but

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she's still carrying through her USP of

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specific storytelling lyrics and that

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leads me to the second principle Taylor

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always ensures there's a Common Thread

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through her Innovation and evolution and

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that common thread is her core brand

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right Taylor is actually the epitome of

6:32

a personal brand business because if she

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didn't have such a strong personal brand

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her audience would not follow her from

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genre to genre and we see that a lot

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with content creators who create

6:40

educational content without a personal

6:41

brand if they change niches Their

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audience doesn't follow because there

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isn't that level of loyalty there to

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that person beyond the content that they

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create there such a good lesson there

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where you know you should start specific

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a niche when you're small so people know

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what you're about and then as people

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build that attachment to you as a person

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outside of just your product

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then you can go broader out of your

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Niche with more Innovation as she has

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and take your audience along with it you

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may change your logos your color schemes

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or even your taglines but the core the

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thing that made fans fall in love with

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you in the first place that's got to

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stay the same so the enchanting product

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The Fearless Innovation are just two

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parts of the equation right but there's

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something even bigger at Play Enter

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stage right the Swifty Nation AKA her

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crew her Rider dies not sure if you've

7:27

noticed yet but Taylor essentially has

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created a hierarchy within her audience

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it looks something like this which is

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just so so smart and really helps people

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aspire to be dieh hard fans like are you

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a casual Swifty or a hardcore Swifty

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like you want to be hardcore why because

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there are rewards for moving up this

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triangle so here are four examples of

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different types of rewards you get for

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moving up this triangle of Taylor Swift

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fandom number one exclusivity and sneak

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peeks right secret sessions where

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selective fans were invited to listen to

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our albums before they were released

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back in the day I remember also where

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she like shoed for Christmas presents

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and delivered them to fans like that's

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so wild like who does that second reward

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Easter eggs we've all seen it we know it

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so fun it incentivizes people to pay

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attention to her product to her

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marketing to her sales it rewards

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hardcore fans because they'll discover

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things almost like a treasure hunt name

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a more detail oriented business owner

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than Taylor S I literally can't she

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really takes your time with thinking

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things through with hiding Clues even

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years in advance and in return hella

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reciprocity her audience me included

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takes their time dissecting things

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finding things hidden even if there's

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nothing hidden creates essentially not

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just one-way marketing from tailored to

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fans it's also fan Toof fan marketing

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because fans discover things in the

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marketing that they then share with

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other fans via user generated content it

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encourages content encourages discussion

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that is what creates Community as

8:50

swifties talk to each other right

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Community is not just Taylor Swift

8:54

talking to our audience Community is

8:56

when the fans talk to each other and

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these e so weird Easter eggs are a great

9:01

way to encourage that discussion next

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reward fan shout outs so Taylor's really

9:06

out here like on Tumblr on Tik Tok

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retweeting reposting commenting it's not

9:10

just about making one fans entire year

9:12

though I'm sure it does it's also so

9:14

strategic because now everyone else is

9:16

out there hoping to get that golden

9:18

tailor nod we want to be recognized by

9:20

her considering she has millions of fans

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and probably tons to do it says so much

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that she takes time to remember and to

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do this because she 100% doesn't have

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all right last reward you get for moving

9:29

up the triangle protection I don't know

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if it's just me but Taylor gives off the

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impression like she has our backs like

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who can forget Bad Blood the security

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guard version I hope I really hope she

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drops it on Spotify by creating this

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like hierarchy for her fans and offering

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rewards it's almost like gamification

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like there are levels to climb and

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rewards for each level and I love love

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love love love gamification strategies

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in business all right now we've talked

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about some bigger things but let's dive

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into some marketing and sales strategy

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she has so so many good strategies here

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so I'm just going to go through three of

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them quite quickly you can grab any of

10:03

these right away and plug them into your

10:04

businesses and they will work number one

10:06

scarcity effect it's always proven in

10:08

business that when you limit Supply in

10:10

accordance to demand it creates tension

10:12

that's super good for you as a business

10:14

if you want a really good book that

10:15

talks about this check out or subscribed

10:17

I read it it's so good so example of

10:20

this when I was signing up for the wait

10:22

list for the AOS tour here in Europe I

10:24

noticed that most cities only actually

10:25

had one concert date and that created so

10:28

much panic because it was like oh my

10:29

gosh all these millions of people are

10:31

signing up for the waight list how are

10:32

there's going to be like enough seats

10:34

and nights for us to all get tickets

10:36

right and then I noticed that after a

10:38

few days of the wait list they dropped

10:40

additional dates for each of the cities

10:42

that they didn't have previously getting

10:45

signals first from the audience as to

10:46

how much interest there is before giving

10:49

them a chance to buy this is such a

10:51

smart way to gauge demand and then

10:53

adjust Supply accordingly to create that

10:55

tension and coincidentally how well does

10:58

this girl te Teese things before they

11:00

are released she does such a good job of

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generating hype before she announces

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stuff I haven't seen someone who

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consistently is so good at generating

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hype over and over for her product

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launches getting people to buy in before

11:11

anything is even available to purchase

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is what creates tension in profitable

11:15

launches we were all begging for the

11:18

checkout link we were all there for like

11:20

six hours and refreshing over and over

11:23

trying to give her money now the next

11:24

thing she does so well in terms of

11:25

marketing and sales she does behind the

11:27

scenes exclusivity so well with the

11:30

whole scooter debacle she spelled out

11:32

exactly what was going on to the fans

11:35

gave us the enemy so we can stand United

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behind her and identifying an enemy is

11:39

really useful in marketing it gives

11:41

people something to really back you with

11:44

and with that documentary with Netflix

11:45

that was also so good because it gets

11:47

people so invested in the vision that

11:48

you have for your business in you as a

11:51

3D person rather than just like the one

11:53

dimension that we see when you know

11:54

Taylor's doing regular PR she has done

11:57

such a remarkable job of staying

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authentic authentic and relatable

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despite the fact that she's super famous

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you know it's very very very very hard

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to balance being super famous and still

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coming across very relatable all right

12:07

next marketing and sales strategy overd

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delivering forming in the pouring rain

12:10

giving us extra songs from The Vault

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three and 1 half hour show with 44 songs

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on the seters bonus surprise songs every

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night she never just does the bare

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minimum and overd delivering is so good

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for business because it creates such a

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good reputation among your customers of

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I will get more value than I pay for and

12:27

the experience of giving you money is

12:29

then always going to be positive and

12:31

that's what gets people to talk to other

12:33

people about you and to become Mega fans

12:36

okay now I want to talk about the last

12:38

part of formula that I haven't really

12:39

seen anybody else talk about and I see a

12:41

lot of beginner business owners make

12:42

this mistake and I've definitely made it

12:44

as well but this really contributes to

12:45

how long her career is and that is she

12:48

plays the long game AKA Taylor knows how

12:51

to weather storms AKA rough patches in

12:54

business there are two parts of this

12:55

part one of the long game she knows how

12:56

to turn hardship into opportunity and I

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have just just one word to say here

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snakes just one

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sound that's my that's my snake sound

13:04

she flipped the narrative we went FAL

13:07

for in business there will be so many

13:09

hardships no matter how awesome you and

13:10

your product are so do you challenge

13:12

yourself to turn them into opportunities

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when they inevitably arise this whole

13:16

scooter thing was probably a huge

13:18

hardship for her so what did she do she

13:20

decided to turn it into a huge I mean

13:22

huge opportunity this has been so

13:24

profitable she re-recorded everything

13:26

she made it fun she made it exciting she

13:28

engage the fans let them in on what was

13:30

going told the story to us that is

13:32

hardship and to cash opportunity now her

13:35

older songs are charting she's making

13:37

bank she's winning she's winning and I'm

13:41

I'm getting too into this I need to take

13:42

a second I need to take a Brea there for

13:44

a second now part two of playing the

13:46

long game in business she knows how to

13:49

weather the Downs of business most

13:51

businesses go up and down and up and

13:53

down they do not go like this there is

13:55

no infinite up forever growth is not

13:57

forever everything is periods of ups and

14:00

downs the environment macroeconomics etc

14:02

etc and Taylor weathers the storm most

14:05

business owners do not know how to do

14:06

that she knows how to lay low make a

14:09

good product in secret be patient be

14:11

patient how patient did she have to be

14:14

to wait through the snake Emoji drama

14:16

fest write and then record and then come

14:19

out with the entire reputation album so

14:22

patient I don't think I could have done

14:23

that patience is a skill many of us do

14:25

not have in business we want results now

14:27

we want recognition now but not Taylor

14:29

she's playing the long game which is so

14:30

much harder but so much more rewarding

14:33

so that's the Taylor formula for

14:35

business I'm obsess she's the business

14:36

Mogul I want to be when I grew up so

14:38

tell me your thoughts what did I miss or

14:40

forget I want to chat about it because

14:42

if it wasn't obvious by now I'm unhinged

14:44

about this topic I've been talking to

14:45

everyone about it if you want to keep

14:46

this watch session going I've got a

14:48

video where I talk about business

14:50

lessons from the Barbie movie launch

14:51

which could be up your alley too if you

14:53

watch this far and as always thank you

14:56

so much for watching actually thank you

14:57

so much I loveed make making this video

14:59

and I hope to catch you in the next one

15:01

bye

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