a deep dive into the business MASTERMIND that is taylor swift
FULL TRANSCRIPT
I'm so bored of business lessons from
space Karen or lizard boy let's get some
business lessons from an actual business
Mastermind Taylor Allison Swift in this
video I want to break down the five-step
formula that Taylor used to break about
a million industry records this is a
Formula that most business owners do not
know I sure didn't and why most
businesses fail in their first 5 years I
know very dramatic statement by the end
of this video you're going to see
exactly why she's on her way to a
billion dollar Empire and how to apply
tor
behind the scenes strategies into your
own hustle whatever that might be all
right first up to this formula is
Taylor's Secret Sauce as I call it
without this first part you can do the
best marketing best sales in the world
but your business will still make Zer
this first part of the formula is the
enchanting product a remarkable product
a product that your target is desperate
for Taylor's product is her music for
the most part I mean girls Diversified
by now but let's talk about her music as
the bulk of her product so Taylor
understands three things about creating
a remarkable product that a lot of
businesses do not understand number one
she gets that her product is not about
her so even though Taylor writes songs
about her own breakup her own stories
her own relationships she gets that at
the end of the day the product can't be
about her solely Taylor knows that her
audience needs to see themselves as the
main character people only care and pay
money for products that are relevant to
them they're thinking how does this
thing relate to me and where I am in my
life how does this relate to my problems
to my dreams which leads me nicely into
to the second thing I even ignore this
still in my business Taylor really truly
gets who her person is and Hyper focuses
on just that one person she gets her
person's dreams and hopes she gets the
Heartbreak the 3 and frustrations the
pains the fears she just gets it but
that that is still not enough Taylor's
genius is she knows she is only speaking
to that person and she is ready to
alienate everyone too many businesses
are afraid to lose business so they go
broad they try to speak to everyone and
I make this mistake all the time as well
here on YouTube but the question is do
you want to resonate 20% with everyone
or 100% with your person so in my
experience depth makes more money than
breadth so what would it look like to go
all in on your one person instead of
watering down your branding your
messaging your marketing trying to
appeal to everyone and this is Honestly
by far still the biggest issue I see
when I work with small businesses they
have no clue no Clarity no specificity
on who they work with Okay so her
product is remarkable because she knows
it's about her person she only serves
that person and alienates everyone else
but how she speaks to her person is by
doing something very clever Taylor this
is no surprise I'm sure to you is a
master Storyteller her products always
tell a story all her songs are written
like stories he said this then I said
this then that happen you know we were
in the back seat drunk on something
stronger than the drinks in the bar I
rent a place on Cornelia Street I say
casually in the car story right she
wears short skirts I wear t-shirts she's
sh Captain I'm in the bleachers story
time and time again research shows that
storytelling makes businesses money
research by Dr Jennifer Aker in the
Stanford Graduate School of Business
found a story is up to 22 times more
memorable than facts alone and according
to a 2019 study by headstream if people
love a Brand Story 55% are more likely
to buy the product in the future 44%
will share the story and 15% will
immediately buy the product and I don't
know if you spotted it yet but the
reason her stories are so top tier so so
Elite are because of two specific
reasons one she's so specific in the
sensory sense examples she could have
said when we met right but no she said
flashback when you met me your buzz cut
and my hair bleached so descriptive so
sensory we can see it she could have
said loving him is exhilarating but no
she said loving him is like driving a
new Maserati down a dead end Street
faster than the wind passion is sin
ending so suddenly so descriptive
specificity resonates because it is so
much more unique it's not cliche it's
memorable it comes across way more
genuine too than just trying to be
fluffy and vague and the second reason
her stories are so good they're so
vulnerable they're so raw they're so
real right she's sharing some of the
best and hardest moments of her life in
detail this builds such a strong deep
emotional connection such trust between
her and her people all right now let's
get to the good stuff how has Taylor
Swift stayed relevant for 15 plus years
when most modern musicians are
completely irrelevant after their initi
sh one Peak to fame easy strategic
product Innovation most businesses find
that one Golden Goose of a product and
they cling to it for dear life no risk
no experimentation just milking that one
product one industry one business model
till the cows come home I'm guilty of
this this is calling me out 100% I made
a product that has done well and I'm
terrified of trying something new and
let's be clear I'm also not talking
about basic Innovation basic pivoting
that's not what she's doing really I'm
talking about hyper strategic pivoting
big brain moves I'll talk about the
difference in a second but Innovation is
non-negotiable if you want to have a
long-term business because the world is
not static right your person your
audience is not static one member of her
target audience could be in their lover
era and another person of the same
target audience could be going through
their reputation era that is so clever
she has essentially innovated to reach
every stage of her audience no matter
what they're going through there is an
evergreen Timeless product for them and
this Dynamic nature also speaks to her
like intergenerational appeal like I
read something from the morning consult
that like 45% of Swift us fans are
millennials like 20ish per are baby
boomers 20% Gen X and 11% gen Z because
she features such Timeless Evergreen
experiences right first loves
heartbreaks self-discovery personal
growth so what are the different stages
of your target audience's experience how
can you serve your audience in different
stages of their Journey now here's the
tricky part that Taylor does really well
she does innov strategically by
following two specific principles one
she does soft pivots not hard pivots
soft pivots are like gentle Curves in
the row they introduce something new but
keep the essence consistent soft pivots
mean yes she's switching genres but the
music is still for the same exact
audience yes she's switching genres but
she's still carrying through her USP of
specific storytelling lyrics and that
leads me to the second principle Taylor
always ensures there's a Common Thread
through her Innovation and evolution and
that common thread is her core brand
right Taylor is actually the epitome of
a personal brand business because if she
didn't have such a strong personal brand
her audience would not follow her from
genre to genre and we see that a lot
with content creators who create
educational content without a personal
brand if they change niches Their
audience doesn't follow because there
isn't that level of loyalty there to
that person beyond the content that they
create there such a good lesson there
where you know you should start specific
a niche when you're small so people know
what you're about and then as people
build that attachment to you as a person
outside of just your product
then you can go broader out of your
Niche with more Innovation as she has
and take your audience along with it you
may change your logos your color schemes
or even your taglines but the core the
thing that made fans fall in love with
you in the first place that's got to
stay the same so the enchanting product
The Fearless Innovation are just two
parts of the equation right but there's
something even bigger at Play Enter
stage right the Swifty Nation AKA her
crew her Rider dies not sure if you've
noticed yet but Taylor essentially has
created a hierarchy within her audience
it looks something like this which is
just so so smart and really helps people
aspire to be dieh hard fans like are you
a casual Swifty or a hardcore Swifty
like you want to be hardcore why because
there are rewards for moving up this
triangle so here are four examples of
different types of rewards you get for
moving up this triangle of Taylor Swift
fandom number one exclusivity and sneak
peeks right secret sessions where
selective fans were invited to listen to
our albums before they were released
back in the day I remember also where
she like shoed for Christmas presents
and delivered them to fans like that's
so wild like who does that second reward
Easter eggs we've all seen it we know it
so fun it incentivizes people to pay
attention to her product to her
marketing to her sales it rewards
hardcore fans because they'll discover
things almost like a treasure hunt name
a more detail oriented business owner
than Taylor S I literally can't she
really takes your time with thinking
things through with hiding Clues even
years in advance and in return hella
reciprocity her audience me included
takes their time dissecting things
finding things hidden even if there's
nothing hidden creates essentially not
just one-way marketing from tailored to
fans it's also fan Toof fan marketing
because fans discover things in the
marketing that they then share with
other fans via user generated content it
encourages content encourages discussion
that is what creates Community as
swifties talk to each other right
Community is not just Taylor Swift
talking to our audience Community is
when the fans talk to each other and
these e so weird Easter eggs are a great
way to encourage that discussion next
reward fan shout outs so Taylor's really
out here like on Tumblr on Tik Tok
retweeting reposting commenting it's not
just about making one fans entire year
though I'm sure it does it's also so
strategic because now everyone else is
out there hoping to get that golden
tailor nod we want to be recognized by
her considering she has millions of fans
and probably tons to do it says so much
that she takes time to remember and to
do this because she 100% doesn't have
all right last reward you get for moving
up the triangle protection I don't know
if it's just me but Taylor gives off the
impression like she has our backs like
who can forget Bad Blood the security
guard version I hope I really hope she
drops it on Spotify by creating this
like hierarchy for her fans and offering
rewards it's almost like gamification
like there are levels to climb and
rewards for each level and I love love
love love love gamification strategies
in business all right now we've talked
about some bigger things but let's dive
into some marketing and sales strategy
she has so so many good strategies here
so I'm just going to go through three of
them quite quickly you can grab any of
these right away and plug them into your
businesses and they will work number one
scarcity effect it's always proven in
business that when you limit Supply in
accordance to demand it creates tension
that's super good for you as a business
if you want a really good book that
talks about this check out or subscribed
I read it it's so good so example of
this when I was signing up for the wait
list for the AOS tour here in Europe I
noticed that most cities only actually
had one concert date and that created so
much panic because it was like oh my
gosh all these millions of people are
signing up for the waight list how are
there's going to be like enough seats
and nights for us to all get tickets
right and then I noticed that after a
few days of the wait list they dropped
additional dates for each of the cities
that they didn't have previously getting
signals first from the audience as to
how much interest there is before giving
them a chance to buy this is such a
smart way to gauge demand and then
adjust Supply accordingly to create that
tension and coincidentally how well does
this girl te Teese things before they
are released she does such a good job of
generating hype before she announces
stuff I haven't seen someone who
consistently is so good at generating
hype over and over for her product
launches getting people to buy in before
anything is even available to purchase
is what creates tension in profitable
launches we were all begging for the
checkout link we were all there for like
six hours and refreshing over and over
trying to give her money now the next
thing she does so well in terms of
marketing and sales she does behind the
scenes exclusivity so well with the
whole scooter debacle she spelled out
exactly what was going on to the fans
gave us the enemy so we can stand United
behind her and identifying an enemy is
really useful in marketing it gives
people something to really back you with
and with that documentary with Netflix
that was also so good because it gets
people so invested in the vision that
you have for your business in you as a
3D person rather than just like the one
dimension that we see when you know
Taylor's doing regular PR she has done
such a remarkable job of staying
authentic authentic and relatable
despite the fact that she's super famous
you know it's very very very very hard
to balance being super famous and still
coming across very relatable all right
next marketing and sales strategy overd
delivering forming in the pouring rain
giving us extra songs from The Vault
three and 1 half hour show with 44 songs
on the seters bonus surprise songs every
night she never just does the bare
minimum and overd delivering is so good
for business because it creates such a
good reputation among your customers of
I will get more value than I pay for and
the experience of giving you money is
then always going to be positive and
that's what gets people to talk to other
people about you and to become Mega fans
okay now I want to talk about the last
part of formula that I haven't really
seen anybody else talk about and I see a
lot of beginner business owners make
this mistake and I've definitely made it
as well but this really contributes to
how long her career is and that is she
plays the long game AKA Taylor knows how
to weather storms AKA rough patches in
business there are two parts of this
part one of the long game she knows how
to turn hardship into opportunity and I
have just just one word to say here
snakes just one
sound that's my that's my snake sound
she flipped the narrative we went FAL
for in business there will be so many
hardships no matter how awesome you and
your product are so do you challenge
yourself to turn them into opportunities
when they inevitably arise this whole
scooter thing was probably a huge
hardship for her so what did she do she
decided to turn it into a huge I mean
huge opportunity this has been so
profitable she re-recorded everything
she made it fun she made it exciting she
engage the fans let them in on what was
going told the story to us that is
hardship and to cash opportunity now her
older songs are charting she's making
bank she's winning she's winning and I'm
I'm getting too into this I need to take
a second I need to take a Brea there for
a second now part two of playing the
long game in business she knows how to
weather the Downs of business most
businesses go up and down and up and
down they do not go like this there is
no infinite up forever growth is not
forever everything is periods of ups and
downs the environment macroeconomics etc
etc and Taylor weathers the storm most
business owners do not know how to do
that she knows how to lay low make a
good product in secret be patient be
patient how patient did she have to be
to wait through the snake Emoji drama
fest write and then record and then come
out with the entire reputation album so
patient I don't think I could have done
that patience is a skill many of us do
not have in business we want results now
we want recognition now but not Taylor
she's playing the long game which is so
much harder but so much more rewarding
so that's the Taylor formula for
business I'm obsess she's the business
Mogul I want to be when I grew up so
tell me your thoughts what did I miss or
forget I want to chat about it because
if it wasn't obvious by now I'm unhinged
about this topic I've been talking to
everyone about it if you want to keep
this watch session going I've got a
video where I talk about business
lessons from the Barbie movie launch
which could be up your alley too if you
watch this far and as always thank you
so much for watching actually thank you
so much I loveed make making this video
and I hope to catch you in the next one
bye
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