TRANSCRIPTEnglish

2025 Lessons & Failures Scaling Info To $626k/mo

32m 45s5,672 words782 segmentsEnglish

FULL TRANSCRIPT

0:00

I run an info product that is doing

0:03

around a half a million dollars per

0:04

month. Um, it's not my info product,

0:06

it's someone else's, but I pretty much

0:08

run the whole operations. I manage a

0:12

team of 20. Um, the info product is

0:15

doing anywhere from like 500K a month to

0:18

626K a month and has been doing so for

0:21

the past few months. Um, myself, I run

0:23

an agency doing around $150,000 a month.

0:27

Um, and I mean that's not in my pocket,

0:30

right? The margins aren't the best. I

0:32

probably profit around 80k a month. Um,

0:35

and that's with one client, which is

0:37

pretty crazy. Um, and and the nature of

0:39

what I do is I partner with content

0:42

creators who have um any form of

0:45

expertise, a strong brand, and I launch

0:49

a mentorship, coaching program, info

0:51

product for them, whatever, you know,

0:53

offers make sense for their audience.

0:55

and I run up pretty much everything for

0:58

them other than them creating the course

1:01

and hosting the fulfillment um and the

1:04

content that they push out. So I do the

1:06

media buying for them um manage the

1:10

entire sales team or at least I I don't

1:12

manage it anymore. have a manager who

1:14

manages it. But um yeah, I do

1:17

everything. Backend automations,

1:19

tracking, um like Zapier,

1:23

build SOPs, email marketing, funnels,

1:26

write VSSL copy, like everything you can

1:29

think of. I pretty much u my company

1:31

takes care of that. So yeah, I want to

1:34

share my 2024 and 2025 lessons and

1:38

failures from selling multiple seven

1:40

figures in info products. Um, and you

1:42

know how I've worked my way up from

1:45

offers doing only like 80k a month uh

1:49

just a few months ago to now um scaling

1:52

them up to 626k a month plus. So first I

1:57

want to start with just like my actual

1:59

story like high level. I have some like

2:02

really really crazy [ __ ] just like just

2:04

some foreshadowing. Like for example my

2:06

sales manager I told him to move out

2:08

sign a lease with three months rent

2:10

saved up. He hadn't made any money yet

2:12

uh working with me. I literally had to

2:13

pay his rent one month um from trying to

2:16

join Jeremy Hayn's program and him

2:19

trying to downell myself and then my

2:22

card declining and then him trying to

2:24

kick me out of the program. I've got

2:26

some funny stories to tell. So, first

2:28

I'm going to start with like high level,

2:31

you know, how I got here, the just like

2:33

interesting story. Um, and then I'll go

2:36

into the more tactical stuff that I've

2:38

learned actually running up a business

2:41

at this like semi scale. Um, still baby

2:44

food. We're not doing a mill yet, but

2:47

um, you know, I I've I've definitely,

2:50

you know, picked up some lessons since

2:52

the last YouTube video I pushed out. So,

2:55

anyways, we'll start. 6 months ago, I

2:58

was 19 and I was doing around like 30k a

3:02

month profit my own pocket.

3:04

um the business that I was scaling up at

3:06

the time, I had like a few clients on

3:09

and off. It was very just like uh

3:13

volatile income and I was basically just

3:16

like saving up money. Um moved out of my

3:19

parents house in April 2025. Got a like

3:22

a very luxury high-rise in Austin.

3:26

Probably shouldn't have been spending

3:27

that much at the time, but things ended

3:29

up working out. um met a bunch of cool

3:31

entrepreneurs in that building and

3:33

really just like pushed me to grow a lot

3:35

more just like living on my own, having

3:37

that independence. Um at the time I had

3:40

around three clients. Um portfolio is

3:44

probably doing like 250k a month. I was

3:47

probably profiting around 30k a month.

3:49

And I

3:52

had two launches in a row where I I

3:55

basically took I I was managing so much

3:58

stuff like the the nature of the agency

4:00

I was running. You know, I'm handling

4:01

the marketing, the sales, the

4:03

automations, the ops. I'm the guy that

4:06

like everyone goes to about any problem

4:08

going on. I'm basically like the mini

4:10

CEO of three info product companies. So

4:13

like it it was very overwhelming, very

4:15

stupid. like I I don't recommend it with

4:17

like my my agency offers like, "Oh, I'll

4:20

do everything for you." So, um I needed

4:23

to outsource [ __ ] ASAP and like the

4:25

thing I was spending my most time on was

4:27

sales management. So, I brought my top

4:30

closer and one of my good friends um up

4:32

to a sales manager and he honestly like

4:37

he had a lot of like natural strengths

4:39

that would make sense for it. But he

4:41

obviously sucked at first cuz he had

4:43

never done it before and I sucked at

4:46

training him. Like I I barely I just for

4:48

like the first client launch ever, I was

4:50

like, "Hey, bro, like go do all this

4:52

shit." And I didn't train him or

4:54

anything. I just said like like he had

4:56

run up setting teams before. He had

4:58

managed setting teams on like eight

4:59

figureure offers. So I was like should

5:01

be fine to do the same for closers. Um

5:04

but it was very different. He was like a

5:05

setter team lead and not like an actual

5:07

sales manager. So he hired

5:10

uh three closers and two setters I

5:13

believe. Um in a oneweek time frame. We

5:17

launched. The launch flopped. This is a

5:19

launch on paper. We should have been

5:20

doing at least 250k a month. Um and the

5:24

closers we brought on sucked. The

5:26

setters we brought on sucked except for

5:27

one of them. One of them was really

5:29

good. Um, basically we it sucked, bro.

5:32

We had to let go of like the the whole

5:34

sales team or most of the sales team.

5:37

Um, and also part of it was just there

5:40

wasn't the best creator and creator

5:43

market fit or product market fit. A lot

5:45

of people who were following this

5:46

content creator, um, it was an ecom

5:48

offer, ecom mentorship offer. The dude

5:51

had a bunch of social proof. He had a

5:52

great great product. Um, but a lot of

5:55

people followed him. One for like

5:58

entertainment, two people who like

6:00

wanted to buy physical products from

6:02

him. Three, people who thought he was a

6:04

sourcing agent. Like it was just a very

6:06

like fractured audience. Um, and we

6:10

didn't really have a lot of like assets

6:12

that actually nurtured people and

6:13

provided value to show like, hey, we can

6:16

actually help you build an ecom brand.

6:18

So like the close rate was just

6:21

terrible. Anyways, but but also like the

6:24

closers did kind of suck. So, we let go

6:27

the the sales team and then my sales

6:30

leader, I was like, "Hey, bro, you

6:31

should take the sales calls, get a sense

6:33

for the ICP and then like in the

6:35

meantime, we'll find another closer and

6:37

like a better sales team. Um, build it

6:39

back up." Um, but he had been like super

6:43

burnt out. He had to like onboard

6:46

and manage this entire team in just like

6:49

a very short period of time. I pretty

6:51

much left him to drown because I I did a

6:53

bad job um you know onboarding and train

6:56

or like training him up for the task.

6:59

And so and he also was training someone

7:01

from the UK. So he had to wake up at

7:03

like 5:00 a.m. every day to train this

7:05

dude. And he was just like so sleepd

7:07

deprived, so out of it. And like the one

7:09

day where he was finally just like

7:11

taking a nap and like getting some rest,

7:13

he had some sales calls on his calendar

7:16

and he set an alarm, but he just slept

7:18

through his alarm and like it was just

7:20

the worst look for this client. Like he

7:23

was supposed to take the sales call. He

7:24

slept through it and then we were both

7:26

in the Slack like Brandon where are uh I

7:30

mean I just leaked his name. I don't

7:31

think it matters. Brand Brandon is the

7:32

name of my sales leader. We were both

7:34

like bro Brandon like where are you? Um,

7:37

and bro is asleep. And so then the the

7:40

coach, the face that Brandon has to hop

7:42

on, he takes a sales call and he pisss.

7:44

And I was like, "Fuck, that's like 3K

7:47

that we would have burned if um, you

7:50

know, if Brandon hadn't been sleeping."

7:52

And if I had done my job to actually

7:55

like train him and give him guidance

7:57

rather than just like leaving him to

7:59

drown. So I I I like said like, "Hey,

8:02

bro. I don't think you should be doing

8:03

this anymore. go start prepping for this

8:06

next launch we have coming up 12 days

8:08

later. So launch number one was like I

8:11

consider it a fail. We only did like

8:12

around 100k in like a 45day period when

8:15

we should have definitely done more. Um

8:18

launch number two we're like all right

8:20

we've ripped in this niche before. This

8:22

guy's a big brand. Um his content's like

8:27

pretty engaging. Like he should do

8:28

pretty well. we launch. And I mean, for

8:33

one, he I don't know if he lied about

8:37

his numbers or his numbers just went

8:38

down, but he had a low ticket product

8:41

that said he was at around like 50k a

8:43

month. And then we like when we launched

8:45

it was only at like 15k a month. Um, and

8:48

the high ticket product we only did

8:50

around like 60k in a 30-day period. So

8:54

that launch like flopped pretty bad as

8:56

well. like his audience just like wasn't

8:58

that bought in on who he was. And like

9:02

that launch we we did everything that

9:07

would like make sense to do well. Like

9:09

looking back on that launch, there's

9:11

like not a lot that I would have done

9:12

differently. Um it was just like the

9:16

audience really did not like care that

9:18

much or like trust the dude. So

9:23

now Brandon has moved out to Austin with

9:26

me with less than three months rent

9:28

saved up. Uh both launches have have

9:32

flopped. He's barely made any money from

9:35

from working with me. And I actually end

9:39

up having to Venmo him money for rent

9:42

for month three. And we have this final

9:45

launch coming up, third launch. And he

9:48

has 14 days. Yeah. 14 days to hire 14

9:52

people. So he onboards four closers,

9:55

eight dialers or sorry 12 people. 14

9:58

days to hire 12 people and

10:03

like literally every team member was

10:05

amazing. We didn't end up letting go of

10:07

anyone which is like unheard of. We

10:09

fired one dialer and then you know

10:12

further throughout the launch we we

10:13

fired a couple more but like we had some

10:16

some like we had some hard workers. We

10:19

had some our closers. All right. So,

10:21

here's the thing with dialers. With a B

10:22

TOC audience, I would argue that skill

10:26

does not matter. It is strictly just

10:28

like volume and work ethic for a dialer.

10:32

For a closer on the other hand, skill

10:33

matters a lot more. So, our closers

10:36

were, I would say, some of the best. Um,

10:39

two of them now have gone to like launch

10:41

their own sales training and like um

10:44

they're definitely about to be like the

10:46

next John Mau. Um, arguably better than

10:50

John M. Anyways, anyways, John's a goat.

10:53

But, um, yeah, the dialers were very

10:57

hardworking. Like the the team had great

10:59

chemistry, great training. And the third

11:02

launch we hit with like this company is

11:05

doing 105K a month and we hit 626K

11:10

the next month. So, we 6xed the

11:14

business. And it wasn't just like a

11:16

launch and then flops. 626K,

11:20

55K,

11:22

495K.

11:24

Um, this month we're pacing like 530K.

11:27

So, we we've kind of like plateaued and

11:28

now I'm like, you know, locking in on

11:30

some things where we can uh like hit

11:33

that next breakthrough. Um, definitely

11:35

need to run up some Webbies, some more

11:37

lead magnets, scale up ads. Um, ads have

11:40

been doing pretty well. We have like a

11:42

$50 cost per call, which has been great.

11:44

Anyways,

11:46

um,

11:49

so this launch was in July. We did 626K,

11:52

but like earlier on in the month, we did

11:54

100K in the first three days and like

11:56

we're getting a [ __ ] ton of leads and

11:59

calls booked. And I was like, okay, like

12:02

how do we hit a mill ASAP? I know. I'll

12:05

buy Jeremy Haynes program because that's

12:06

like all he talks about is hitting

12:08

million-dollar months. Um, I need to

12:10

learn paid traffic and mar like get

12:12

better at marketing. like sales is what

12:13

I was better with was like sales team,

12:16

sales process. Like we had a dialed in

12:19

pre-all process. We had um some sick

12:22

software like we were doing like 30,000

12:25

outbound dollars a month. Our close rate

12:26

was like 50 to 70%. Um like that side of

12:31

things was like pretty locked in, but we

12:32

needed to improve the the marketing

12:34

aspect of things. Scaled with paid ads.

12:36

Um so I hit up Jeremy Haynes. I hop on a

12:39

sales call with his team and um they try

12:44

and downell me, which is funny. They try

12:46

and downell me to their master internet

12:48

marketing program. I'm like, "No, no,

12:49

no, no. Like, I I swear I can buy this."

12:51

D. And then he's like, "Okay, man. Like,

12:55

show proof that you're actually making

12:56

what you're making." And so, I I like

12:58

screen shared we made 100K in three

13:00

days. And here I am thinking that it

13:03

needs to be like even though I'm

13:05

technically like running the whole

13:07

operations of this business, it's not

13:09

technically my business. Like I I have a

13:11

I'm like a revshare partner, right? Um

13:14

so I think it's okay, but I don't

13:16

realize like it technically has to be

13:18

like my agency um doing that amount of

13:21

money. So anyways, I'm like, "Yeah, like

13:24

don't worry. I I can pay for this."

13:26

Boom. All three of my cards decline.

13:30

And then I have to call up my client and

13:32

be like, "Hey bro, can can we put this

13:34

on your card? Um, like I really want to

13:36

join this program." He clutches up, send

13:38

it sends me his card. We join. Great. I

13:42

have my onboarding call with Jeremy.

13:44

Jeremy's like, "Did you lie to my team

13:47

like he like he starts getting pissed on

13:49

the onboarding call like you didn't make

13:51

100k a month last month?" And he like

13:53

he's actually going to kick me out of

13:55

the program. Um, which like shout out

13:57

Jeremy for being real and like caring

14:00

about his product. Like he really cares.

14:02

Um, his product's amazing. And um, by

14:07

the way, like if you're doing over 100K

14:09

a month and you're not in there, then

14:10

you're sleeping. Uh, anyways, he

14:14

he tries to kick me out of the program

14:16

or he like he was going to and then I

14:19

was like, "No, it's on the client's

14:20

card." which is truthful because like

14:22

because all my cards declined, it ended

14:24

up being on the client's card. Um and

14:27

and by the way, his reasoning for it, I

14:29

mean, one, he was like, "Oh, I want to

14:31

protect the rich people." For two, he's

14:33

like, "I don't want scarcity." Like the

14:35

the um 5k a month that you pay to be in

14:39

here. I don't want you to even like

14:41

think about it. Like it needs to be such

14:42

a small thing because if you have a

14:45

mindset rooted in scarcity, it's going

14:47

to like hurt you a lot in growing a

14:49

business. So, um, yeah, lots of respect.

14:53

Um, anyways,

14:55

because it was on the client's card, we

14:57

stayed in the program and then the next

14:59

month agency ended up doing 137K. So,

15:03

like technically, um, I could stay in

15:05

the program. Anyways, um I just thought

15:08

that was a funny story, but I learned a

15:10

lot from his program, implemented a

15:12

bunch from it, and because of the stuff

15:14

we implemented, even though like a lot

15:17

of our traffic is coming from organic,

15:19

we like maintain pretty consistent

15:20

numbers, which I think like a lot of

15:22

people, they'll do organic launches and

15:24

it's like boom, make a bunch of money

15:26

quickly, and then it just like drops.

15:28

But we just like shot up and then we've

15:30

stayed consistent, but now we're

15:32

plateauing. We just need to figure out

15:33

how to scale up um and work towards that

15:36

mill a month, which I'm sure will be

15:38

there soon. Um the main kind of like

15:41

priorities right now is a lead magnet

15:45

because we've been right hooking the

15:47

audience a lot. It's a very just like

15:49

CTA, CTA, CTA. So, we're pushing out a

15:51

free course. Um, I have a friend in this

15:55

exact niche with a free course with

15:58

doing 800K a month with 60K on YouTube

16:01

and 10K on IG. Um, just from Webbies and

16:05

a free course funnel. So, it's like a

16:07

very value first approach which we need

16:09

to work on because right now we're just

16:11

running a book a call funnel just opt-in

16:13

VSSL application um and then yeah

16:17

pre-all process and whatnot confirmation

16:19

page um some videos to pre-handle

16:22

objections pre-all email flows um dialer

16:25

hits people up beforehand anyways I'll

16:27

get more into the the tactical stuff in

16:29

a second I just want to talk more about

16:31

you know lessons learned um

16:34

So

16:37

yeah, pretty much that was that. Um

16:40

yeah, I guess other priorities, I

16:41

recently bought another mastermind from

16:43

this lady who does um Russell Brunson

16:47

CRO. Um she used to be the director of

16:49

marketing at a $2 billion company called

16:51

Agora. Um and I recently paid um 5K a

16:56

month for 5 months for a 25K program,

16:59

year-long access to this mastermind. So

17:01

far it's been great. But like the first

17:03

thing she said when I joined was like,

17:05

"Hey, you need to dial in on FTC

17:08

compliance.

17:11

We're mostly compliant, but that's not

17:14

like I I hadn't really thought about it.

17:16

I was like, "Oh, like let's just hypers

17:18

scale and make money." But now it's like

17:20

[ __ ] we're actually like getting to

17:22

that stage where we need to worry about

17:24

compliance. and she said once you're on

17:26

a three initial government um watch list

17:31

you never get off it. So like the SEC,

17:33

the FTC, especially nowadays with a lot

17:37

of info products um especially in the

17:39

BTOC bisop market um they're really

17:42

cracking down. Um you know some of the

17:44

big names that you see are getting

17:46

audited. Um, like I I know just through

17:51

like word of mouth. So like the peop a

17:53

couple of the people you see on your for

17:55

you page every day like a couple of them

17:57

are being audited. So um that definitely

18:00

like I want to be wary of that. So,

18:02

we're we're paying a compliance attorney

18:05

um to pretty much audit everything like

18:09

our sales scripts, our VSSL um help us

18:13

come up with like refund policy, term of

18:15

service, privacy policy, all that stuff.

18:18

Um and it's honestly like really

18:20

interesting like a lot of little things.

18:21

So, there are a lot of different gray

18:23

area. For example, if you're on a sales

18:24

call and you do goal setting, like a

18:27

common thing is like, "Okay, John, like

18:30

um what's kind of the northstar with you

18:32

looking to get into ecom?" Like, I don't

18:33

want to assume anything, but is it, you

18:35

know, like finances? Are you looking to

18:38

Yeah, whatever. I better to to leave it

18:40

open-ended and let them set their own

18:42

goal. But basically, you doing that goal

18:45

setting with them, it's almost implying

18:48

like they're going to hit that goal if

18:50

they join your program. um which is like

18:53

a gray area with FDC. There's like the

18:55

opt-in message um like the the check box

18:58

before they opt in. Um another example

19:01

is say say you have a make money online

19:04

offer and a student hits 40k a month.

19:07

You advertise that you need to say these

19:10

results are not typical.

19:12

Um and it's honestly you shouldn't even

19:14

advertise that to be honest if you want

19:15

to be like 100% safe. It's better to

19:18

just do like stats. For example, we

19:20

recently surveyed the audience um or

19:22

surveyed our customer base. Um it's a

19:24

day trading offer. We found out that 24%

19:27

of people got their first payout within

19:30

one

19:32

to 16 weeks of being inside the program,

19:36

which is like pretty [ __ ] crazy that

19:38

they they pretty much like made an ROI.

19:40

24% of people made an ROI in 1 to 16

19:43

weeks, which is like wild for an info

19:46

product. So, um, yeah, just like

19:50

marketing with data to be more

19:52

compliant, having contracts. Another

19:55

thing, if you display testimonials, you

19:57

need like written consent from people.

19:59

Um, if you do get audited by the FTC,

20:02

you need to have like testimonials, bank

20:04

statements. If you show that [ __ ] like

20:07

there, it goes very, very deep. Um, so

20:10

that's something we're really looking to

20:12

dial in on is FDC compliance.

20:15

Um, the next thing is emails. So, this

20:17

lady who worked at Agora, she said like

20:20

a lot of these companies make most their

20:23

money from emails, which really makes

20:25

sense, especially if you're scaling with

20:27

paid cuz emails are really like the best

20:29

way to warm people up a lot on the back

20:32

end. Um, and continue to ascend your

20:35

existing customer base. And so, like our

20:38

emails, our deliverability sucks. Mostly

20:41

lands in promotions. We have good open

20:43

rates to be fair. Um like 35 to 50% open

20:47

rates which is not bad but our

20:49

deliverability could definitely be

20:51

better and just like overall email

20:52

strategy is like not there. Um and it's

20:55

a very small percentage of our revenue

20:57

and she was saying like if you're doing

20:59

500k a month now you should be making

21:01

like an extra 200k a month just from

21:03

emails. So um that's definitely a big

21:06

priority. Um, another thing with this

21:10

offer,

21:12

we were doing 150k a month with a low

21:14

ticket product that we ended up just

21:16

like nuking entirely. Like a $1.8

21:19

million per year cash collected, like

21:22

not revenue, cash collected income

21:24

stream that we just Thanos snapped. Um,

21:27

and shout out the client for being like

21:29

cool with that cuz I like I'd be very

21:32

stressed to do that. But essentially

21:34

that low ticket product was overd

21:36

delivering so much that people wouldn't

21:38

want to ascend into our 3K or 5.8K

21:41

packages because they're like, "Hey, I'm

21:43

becoming profitable just from just from

21:46

a 100 a month subscription." So, um,

21:51

yeah, we we ended up nuking that and it

21:54

ended up being the right play, but now

21:57

60% of our applicants have less than

21:59

1.5K to their name. So, what do we have

22:02

for them right now? it's just like

22:04

YouTube.

22:06

Um, so we need to come up with a new

22:08

lower ticket product for them. Um, for

22:10

the people who aren't financially

22:12

qualified, but you know, like want more

22:14

help from us. So, that's another big

22:16

priority. And another thing I'm cooking

22:18

up, uh, which I already mentioned is a

22:21

free course funnel, which I'm excited

22:22

for that. Um, what else do we have? Oh,

22:26

training student success coaches to

22:29

upsell high ticket products on the back

22:31

end. If you have done this successfully,

22:34

please let me know like what the method

22:35

is. Um, I'll just share my experience. I

22:39

heard Alex Hormoszi speak on this, which

22:41

is that

22:43

sales people upselling on the back end

22:46

works well because they're salespeople.

22:48

So, they're good at sales. success

22:51

coaches upselling on the back end works

22:52

well because they have trust with the

22:55

student

22:56

but they suck at sales and they don't

22:59

have they don't like sales and they suck

23:02

at it. So you either have someone who

23:04

doesn't have trust but they're good at

23:06

sales or someone who sucks at sales

23:08

doesn't want to do it but they have

23:09

trust. Um so like I I've given a pretty

23:14

decent process to my success coaches.

23:17

Basically, the way we do it, um, inside

23:18

the program, there's a one-on-one

23:20

onboarding call. That's pretty much it.

23:22

But there's 24/7 DM support. They also

23:24

run group calls where they'll, you know,

23:26

talk to people personally on on those

23:28

group calls. And so, like the ascension

23:31

process, you basically the SSC will DM

23:34

the person, say, "Hey, John. Um, I saw

23:37

you struggling with XYZ in the

23:38

community. I know technically you're

23:40

only supposed to get a one-on-one

23:41

onboarding call, but I was wondering if

23:43

maybe, you know, um, you'd want to hop

23:45

on. and I I'm I'm happy to help you

23:47

overcome, you know, your whatever XYZ

23:51

roadblock is holding you back. Boom,

23:53

they hop on, they provide that extra

23:54

value. And then at the end, they're

23:56

like, "Hey, by the way, have you seen

23:58

the inner circle? Inside the inner

23:59

circle, we have D. I think it could help

24:01

you a lot more." Um, and then if the

24:04

student's interested, then the SSC

24:07

either pick, we're like testing out two

24:09

different processes. one, they just like

24:13

toss the offer right then and there, or

24:16

two, they do a live transfer to a closer

24:19

and they're like, "Cool, how about you

24:20

talk to John? John will get you situated

24:23

with, you know, what the whole program

24:24

could look like for you. Um, how it'll

24:26

benefit for you and like help you come

24:28

up with whatever um payment option works

24:30

best for you." Boom. Live transfer and

24:32

then the closer takes over. So yeah,

24:36

that's worth testing and we've like

24:38

really I know we're missing out on so

24:41

many ascensions on the back end. Um like

24:44

our our SSDs one are just like not doing

24:46

the volume. Two, they just like come off

24:50

as salesy. They like hate the idea of

24:53

being salesy. So they try not to be

24:54

salesy which makes them salesy. They

24:57

just have like the worst limiting belief

24:58

around sales and they think of it as

25:00

like I'm just like selling this person

25:02

or taking their money after they already

25:04

paid us. Like it feels so slimy when

25:06

it's like no dude, we're we gave someone

25:11

an offer that they gave money for and we

25:14

broke down the terms clearly and they're

25:16

still struggling and they're coming to

25:18

us for more help and we're saying, "Hey,

25:20

we can provide this more help, but we

25:23

have labor and our own costs that we

25:25

have to take care of." So, if you want

25:26

this stuff, you'll have to pay a little

25:28

extra just because we we put more into

25:31

it, right? Um, so that's been like a a

25:34

struggle of mine. So, if you have an any

25:36

experience um doing upsells on the back

25:39

end, please let me know. Um,

25:42

outside of that, managing a team of 20

25:46

has been a lot of fun. like I I love

25:51

I I dropped all my clients to focus on

25:53

this and the the what I love working

25:56

about them is um they just care about

26:00

content and helping the people in their

26:02

community and they like don't want to

26:04

touch the business which like you could

26:07

see that as a negative of like uh it's

26:09

like hard to work with them, they're

26:10

lazy, but like they're I I shouldn't

26:13

even say that cuz they're like very

26:14

hardworking with content and they care

26:16

about the people that they're helping.

26:18

But it gives me the opportunity to learn

26:20

like everything. Like I hire their

26:23

coaches, I manage their coaches, I hire

26:25

and manage their customer support reps,

26:28

like everything. What I get to choose

26:30

whatever vendors we work with. Like it's

26:32

super sick. Um,

26:35

where was I going with that?

26:40

Oh yeah, it's just s I think one of the

26:43

most fulfilling things about being a

26:44

business owner is just having a big

26:46

team. Um, we have

26:53

we have eight team members doing

26:57

over

26:59

six figures a year,

27:02

three doing seven figures a year.

27:06

That's myself and the two face of the

27:08

brand. So, that's like a sick feeling.

27:10

And I recently, two of those team

27:13

members, like our two of our best

27:15

closers moved into my apartment in

27:17

Austin, which is awesome. And they live

27:19

in person with the sales manager there

27:20

in Austin. Um,

27:23

and then I just moved out to Miami with

27:26

the client. And um, and also like

27:31

another influencer. And it's just like,

27:33

by the way, not not like Bickl Miami. I

27:35

can't stand that. We got we got a house

27:37

in like the suburbs where it's like

27:39

peaceful and quiet and I can actually

27:41

think. I don't feel like my my brain is

27:44

like crowded out by all the signal and

27:46

noise. Um or wait that's contradictory

27:49

by all the noise. So yeah, the the house

27:53

is awesome. It's big. It has a

27:56

basketball court, pingpong table, pool

27:59

table, trampoline, putting green,

28:04

hot tub, sauna, cold plunge.

28:09

It's insane. Um, and I also went from

28:11

sleeping, I only had a onebedroom, and

28:14

so I was sleeping in my closet and

28:16

working in my bedroom because I work

28:18

more than I sleep. So, um, now I

28:21

actually have a bedroom and an office,

28:23

which is sick. This is the the house

28:26

came furnished. So like um I'm in like a

28:29

samurai room right now. There's a katana

28:32

like right there. I have training swords

28:35

like right here and I have daggers on

28:39

the wall behind me. It's pretty crazy.

28:41

Um

28:43

but yeah, I guess uh that that's like a

28:46

life update for anyone who's been like

28:48

following me for a while or um in the

28:51

info space and like

28:54

um yeah, want to come in come into the

28:57

world and um you know get some more

29:00

lessons from me and in the [ __ ] I'm

29:01

learning scaling this business. But

29:04

yeah, it's pretty kind of crazy to think

29:06

about that I'm like 20. I always hate

29:09

when people say like, "Oh, you should be

29:10

proud of yourself or whatever." Um, the

29:13

only time I like actually feel it is if

29:15

it's someone I respect, um, who is like

29:17

way ahead of me, like way way way ahead

29:19

of me. But like it is kind of crazy to

29:22

think about that I'm 20 and I'm managing

29:25

a team of 20 and have a business that's

29:28

doing 500 to 600k a month. um and live

29:33

in a

29:34

a like multi-million dollar mansion

29:38

that's 6,000 square ft. And whenever I

29:41

walk outside, I go on a walk every day

29:44

and there's a basketball hoop out front.

29:45

I I like shot a basketball the other day

29:47

and I go for my walk. This couple walks

29:50

by and they're like, "Oh, you play

29:51

basketball for school?" D and like I

29:54

always just go along with it like, "Oh,

29:55

no, I don't play basketball." But what

29:57

like I don't deny the fact like when

29:59

they say like, "Oh, are you in school?"

30:01

I just like go along with it cuz if I

30:02

try and explain to them that like, "No,

30:04

I'm I'm living there." Like they just

30:07

like no one comprehends. Um it's crazy

30:13

how much opportunity there is online.

30:18

Like it's unfathomable.

30:20

And the hardest part is just like

30:22

breaking through the the like early

30:26

stage trenches

30:29

because nobody wants to work with you

30:31

because you've worked with nobody. And

30:34

you basically just have to do like

30:37

just like unfathomable volume and grunt

30:41

work until you just like get that that

30:45

first case study. Then you get slightly

30:47

better then better then better then

30:48

better. you basically just like work

30:50

your way up in case studies. Um, but

30:53

really in like scaling a service-based

30:55

business,

30:56

the most important thing is the results

30:58

you deliver and like getting to the

31:01

point where all your clients come from

31:03

referrals

31:04

and basically creating a supply

31:08

constrained business. At least this has

31:09

been my methodology

31:11

is like I do so much I deliver such

31:15

great results that I make tons of money

31:18

from each person I work with and I

31:20

physically can't take on more people and

31:23

I love having a wait list of people that

31:25

I just say no to. Um, like I I'm only

31:29

working with this one person right now

31:32

and I can't even like foresee a time

31:34

frame in which I'll be able to work with

31:36

anyone else cuz I just have the the sick

31:38

opportunity of like basically being the

31:41

CEO of this business um that has it'll

31:45

probably be an eight figureure business

31:47

soon, which is sick. But anyways, I'm

31:50

going to start creating more YouTube

31:51

videos. So, if there's anything tactical

31:54

that you want to see of like sales

31:57

process, what we're doing with ads,

32:00

although I'm probably not the best

32:02

person to learn ads from right now,

32:04

we're only spending like $500 a day. We

32:07

have a $50 cost per call. I've learned

32:09

some some neat tricks from like Jeremy

32:11

and I recently bought Alex Hormosy's

32:13

upsell um and the the director marketing

32:16

at Agora. So, it's not necessarily like

32:18

[ __ ] that I'm learning from like

32:21

aggressively scaling with ads, but it's

32:23

like [ __ ] that I've learned from these

32:24

other people that I've implemented that

32:26

has worked all right for us. Um, but if

32:29

there are like any tactics at all that

32:31

you want to learn more about, comment

32:33

below. I'm happy to make some videos on

32:35

it. Um, I appreciate you watching these

32:38

30 minutes and

32:40

have a good one. Peace.

UNLOCK MORE

Sign up free to access premium features

INTERACTIVE VIEWER

Watch the video with synced subtitles, adjustable overlay, and full playback control.

SIGN UP FREE TO UNLOCK

AI SUMMARY

Get an instant AI-generated summary of the video content, key points, and takeaways.

SIGN UP FREE TO UNLOCK

TRANSLATE

Translate the transcript to 100+ languages with one click. Download in any format.

SIGN UP FREE TO UNLOCK

MIND MAP

Visualize the transcript as an interactive mind map. Understand structure at a glance.

SIGN UP FREE TO UNLOCK

CHAT WITH TRANSCRIPT

Ask questions about the video content. Get answers powered by AI directly from the transcript.

SIGN UP FREE TO UNLOCK

GET MORE FROM YOUR TRANSCRIPTS

Sign up for free and unlock interactive viewer, AI summaries, translations, mind maps, and more. No credit card required.