Video iU292bhfp_k
FULL TRANSCRIPT
hello guys good
morning I hope you all are doing
well so in today's session we are going
to discuss about some important
terminologies which we are most
frequently using in it Asset
Management the first
term which we are using most frequently
is software
publisher so what is soft Ware
publisher software publisher is going to
be the Godfather of
software the reason
being software publisher is the one who
develops the
software based on the requirement those
are coming from end user or their
customer so basically software is going
to
help different customers to solve their
business
problems and publisher is targeting
those
problems and they are developing the
software based on the customers
need so whole and sole owner of the
software is going to be the software
publisher the second important term is
going to be the software license so what
is software
license
so software license is nothing but the
legal
Authority which is hold by software
publisher and has been granted to end
user or the customer who has bought that
software if any customer is claiming
that they have a software license it is
indicating that that customer or that
end user is going to be legal user or
legally authorized
entity who can use that software by
following some certain terms and
condition those has been said by
software
publisher you bought the software it
doesn't mean that you are become the
owner of the
software you just got and right to use
that software so we got legal authority
to use that
software the next term is
what is software deployment or what is
software
installation in order to get this
software installed on end users machine
that software needs to be deployed or
pushed onto the end users
machine early this job is getting
done with the help of service disk team
or it support
team sofware deployment
and software installation is going to be
the
same unless and until we install the
software application on end users
machine they will not be able to use
that software they will not be able to
work on the business requirement and if
you failed to install the software if
you didn't get the software installed on
your machine then you will fail to
achieve the business requirement and
definitely it is going to impact on the
business of your
organization so that's why installing
software on end users machine on time is
really very very important task which is
getting done with the help of it asset
management
team what is software
uninstallation software uninstallation
is nothing but removing the installed
software from end users
machine whenever we
done with the usage and there is no need
of software in that situation we may get
that software
uninstalled and we can use the same
software for another
user that is called as software reh
harvesting so in order to do the reh
harvesting software uninstallation is
very
important and most of the customer fail
to get the software uninstalled from the
xuser and without uninstalling they Ed
to Grant Authority or allocate that
license to the Y and that is going to be
the audit risk and they have to face a
lot when it comes to the audit so keep
in mind before transfer any software to
another user we have to get that
software uninstalled from the first user
for which we have done the
location and after that only we can
install it for the another
user next term is sof license Matrix
software license Matrix is very very
important aspect of the term in software
Asset Management because this
fundamental is going to help us to
understand the software usage the way we
can buy the
software we can measure the usage of
software and based on that we can
decide how much we have to pay to the
vendor or the
publisher how many quantities we are
going to use so usage measurement is
going to track with the help of software
license
metrics we will discuss different
metrics in upcoming sessions but for now
just keep in mind software license
metrics is helping us to understand the
usage of software the next time is
software reseller the software reseller
is a kind of bridge in between the
software publisher and the end user or
the customer who needs software
every time we cannot directly reach out
to the publisher or the owner and buy
the software from
them in that situation sometime we have
to buy the software or proc software
with the help of
reseller like
Shi you have to pay to the reseller and
you will get the software you have to
collect the purchase
proof and you can start using the
software by purchas purchasing it from
the
reseller then we have software product
description be it Hardware or
software each and every asset have some
detailed information that is called as
description if you talk about Hardware
asset like laptop desktop and server
whenever we are buying Hardware asset we
have have to collect the information
like the type of asset which you have
purchased the name of the vendor from
whom we have bought the uh
Hardware we should not the number of
quantities which we have purchased we
also have to track the warranty
details and we have to keep the purchase
proof handy with us because that is
going to be the one of the evidence for
us for the purchase of the asset when it
comes to the
software we have to collect the
information like
software name or the title of software
which we have purchased we should know
the number of quantities we have
purchased we should have information
about the software license metrics the
way we can use that
software we also know under which
agreements or contracts we have bought
the software
license we should know the license model
if the purchase software is Perpetual or
non-
Perpetual also we have to keep a track
about the
software user or the software allocation
to whom we are going to Grant the rights
to use that
software so these are the few basic
details which we have to capture in
order to collect the information about
the asset which we have
onboarded so next to that we have
software maintenance and Assurance the
software maintenance and Assurance is
helping us to understand the service
level which we have received from the
vendor or the
publisher with the help of software
assurance and maintenance we can upgrade
downgrade we can do the cross Edition
cross
platform based on the need if it don't
have active maintenance and
Assurance you won't be able to upgrade
your software you cannot expect the
support from the
publisher so that's the importance of
software assurance and maintenance
software agreement software agreement is
nothing but
the bonding or I will say the mutually
agreement in between two different
parties
where both the parties are agreed on
some certain terms and conditions by
accepting these terms and condition they
have to obey that terms and condition
there will like you will found some dos
and don't under the software license
agreement it will talk about the
security risk it will talk about the
usage rights it may talk about the
duration of your software contracts and
agreement your agreement started your
agreement
ended your renewal to
FMS so there are a lot of information
which is available in software
agreements which needs to be accepted by
publisher as well as the
customer along with that we will try to
understand different usage right or the
software usage
right here we have the software upgrade
right software downgrade right so
software upgrade right is talking about
upgrading your software from old version
into new version let's take an example
if we are using Windows
7 and due to the change in your
organization we have to move to the
Windows
10 so it is indicating that you are
moving from old version to new version
and that is called as software upgrade
right what about software downgrade so
software downgrade is talking about
moving down from latest version to old
version
if you take same example in reverse
order if you are already using Windows
10 and because of some reason you want
to move back to the Windows
7 it means that you want to downgrade
your software so moving down from latest
version to old version is your software
downgrade
right we also have cross Edition
route as we know there are lot of
editions available in the market
different publisher is having their own
Editions
but we will take some hypothetical
scenario where we know the home basic
Edition then we we are aware about the
standard edition we know the
professional Edition and we also know
the Enterprise
Edition so if you are using home basic
and you want to move to the standard so
what exactly you are expecting you want
to move from one edition to the another
Edition from home basic to standard or
standard to professional or professional
to Enterprise so if someone would like
to move from one software Edition to the
another software Edition so that is
going to be the cross Edition
right so how additions are
differ let's say your basic Edition
might have some minimal functions your
standard may have some additional
functions which is not available in
basic professional is having some
additional functions those are not
available in basic as well as standard
and
finally Enterprise includes all the
functions which we have in basic
standard and
professional and on top of that they
might have some extra functions those
are not available in three of them so
that is about the
additions now next we have the Ula end
user license
agreement you will always found Ula at
the time of installation of software we
have to accept some terms and
conditions while installing the software
we used to click
on we have to double click on the
executable file that is exe then we have
to click on next next and then we have
to click on some check bar check mark or
check bar where we have to accept some
terms and conditions and that is called
as Ula this terms and condition is
called as Ila Ila is nothing but your
end user license agreement that Ila is
helping us to
understand how can we use that software
what are the important dos and don'ts
has been written under the
Ula next term which we have OEM license
so what is OEM OEM is the original
equipment
manufacturer so em software is kind of
software which lives and dies with
Hardware so basically these are the
machine based softwares which comes with
hardware and dies with Hardware that's
why we are calling it out as a machine
based software those are attached to the
machine so life of em software will
always depend on the life of
Hardware we cannot transfer em software
from one machine to the another machine
if your Hardware crashed then your life
of your om software will
be
off or it will get
expired next we have the operating
system what is operating system it's
kind of system software without
operating system there is no value to
your laptop doesn't matter from which
brand you have purchased it even it's
Mac if we don't
have operating
system on your
MacBook then there is no value how much
you have spent to buy that
software so operating system is playing
very important role in order
to get your softwares or the application
software installed on your machine and
use your
laptop so what is EOL software or end of
life software so end of life software is
one of the
category where Publishers has announced
that they are no longer going to support
to these softwares even they are
Perpetual user can use this software on
their own risk but we cannot expect
support from the publisher like
Microsoft Adobe Oracle VMware so these
are the top Publishers we have hundreds
of publisher but I just called out name
of few
Publishers if they declare any product
end of life it is indicating that the
support from vender is over for that
product we have to use this on our own
risk and I will highly recommend if any
publisher announce any software end of
life don't use that
software because there will be very high
security risk and
if you got an attack you will have
to pay a lot for the same so request you
to don't go with the softwares those are
already announced by publisher as the
end of
life now we will try to
understand the inra of our organization
there is something called as data center
cluster server processor and core so
data center is one of the highly secured
zone of our organization where we can
expect the server so data center is also
called as server room so once we open
the data center you will found the
cluster so there will be different
cluster based on the bation of
application or the server or the usage
So within a data center you will found
different cluster like cluster a cluster
B cluster C within a cluster you will
found different server so group of
server is called as cluster So within a
server there is a import important part
which is processor and on top of
processor you will found core so One
processor might have multiple core and
one server might have multiple
processors so that is the basic
understanding about the data center
cluster server processor and core we are
going to discuss this in more detail
when it comes to the
licensing so now finally we are going to
discuss here about the software Security
Management as I have already explained
if any publisher announces any software
end of support we have to stop using
that software due to the security
compliance
risk also we have to make sure that we
are not going to use any software which
is
unauthorized which has been downloaded
from any Third Party Source
which is not verified by security and
compliance
team so once we done with that review
and we found that software is good to
install there is no risk associated with
that software then and then only we can
install that software in our
infrastructure so that security check is
very
important which we have to do before
installing any software so that's the
importance of Security
Management so guys in this session I
have tried my best
to explain multiple
terminologies at least I have given some
basic understanding what these terms
refers and then
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