TRANSCRIPTEnglish

Screen Recording 2026 01 14 at 11 01 11 AM

23m 11s2,532 words444 segmentsEnglish

FULL TRANSCRIPT

0:00

for the ones I missed.

0:03

>> Um,

0:05

but we can get started and see what it

0:08

is

0:10

that is most pertinent for you. So, I'm

0:14

not running this meeting into the

0:16

ground.

0:18

So um I believe in

0:23

um

0:25

the one of the first meetings uh you had

0:27

mentioned that the the

0:30

um

0:33

the stages and opportunity depend on

0:36

like some count from like the B uh BJM

0:39

BGM object.

0:42

Um and since the BGM object is not

0:45

present in the org and I think the last

0:48

message in a sauna um you had suggested

0:53

to use like the contact role instead of

0:55

the BGM object.

0:56

>> Yeah. So I just was um how is it how is

1:01

it going to work if they have like how

1:04

if you have like a different field

1:06

um how would I be able to then identify

1:09

which stage should it go in?

1:14

>> Yeah. So um

1:17

I'll kind of back up a little bit to

1:20

give a

1:21

see if this will make sense. So, we're

1:25

right now are we talking specifically

1:27

about stage progression or creation and

1:30

progression?

1:31

>> Yeah, both, I guess.

1:32

>> Okay.

1:33

>> So, um creation

1:37

should go off of essentially two things.

1:40

One, there's going to be like an account

1:41

score, which would be a an account fit.

1:45

That was the account score_c

1:49

custom object or custom field that we

1:51

would need to create. um that will be in

1:54

production by the time we launch and

1:56

then that would verify

2:00

whether or not it's the right fit. If it

2:02

qualifies then right there's additional

2:05

stuff that uh was in there like and

2:07

closed lost is not within x number of

2:10

days.

2:11

>> Mhm.

2:11

>> You know stuff of that nature. Then from

2:15

a movement perspective, the entry and

2:17

exit criteria is based off of not

2:20

necessarily the buying group member

2:23

object, but a culmination of their

2:28

lead scores, but they have to be buying

2:30

group members in order to be calculated.

2:34

So for instance, um I can I I like using

2:38

Coca-Cola as the example example. Yeah,

2:41

>> they have, you know, 100,000 plus

2:43

employees across, you know, the world.

2:45

>> Yeah.

2:46

>> So, we obviously don't want to count, we

2:49

would never get near 100,000, but we

2:51

don't want to count the truck drivers,

2:52

the marketing assoc, the sales reps,

2:54

right? We only want to count the buying

2:56

group members if they're interacting

2:57

with our brand.

2:58

>> So, their lead score

3:01

would only be calculated if they're a

3:03

buying group member. So that's what I

3:05

meant by uh BGM, not necessarily a

3:07

custom object, but

3:09

>> um it would look at all of the related

3:13

contacts and sum up the score only if

3:16

that contact

3:18

is buying group member. Yes.

3:21

>> Okay.

3:22

>> So we take all of those scores and based

3:25

on the sum of those scores, they would

3:28

fit into one of these four buckets.

3:32

>> Mhm. So if the sum of those scores is

3:36

zero, then they'd be in targeted. If

3:40

they're 1 to 50, they're would be in

3:44

detected. 50 to 99, they'd be engaged.

3:49

And then over 100, they would be in

3:52

prioritized.

3:54

>> Um there's more nuance there. if they've

3:57

completed a demo request or rather HQL

4:01

here. If any of the buying group members

4:04

are HQL um have that flag, then the

4:08

pre-opportunity would go to prioritize.

4:10

>> Mhm. Okay.

4:14

>> But where

4:15

>> does that does that help?

4:17

>> Where are the buying group members then?

4:21

>> Um I thought I created that logic.

4:30

Maybe got refreshed and maybe I did it a

4:33

while ago.

4:36

One time

4:46

number of times I have to sign into Octa

4:48

in a day is ridiculous. Yeah.

5:07

What the heck?

5:12

>> Just the

5:20

>> I think you Oh my gosh. I think you use

5:22

a different password

5:26

>> when you did the when you entered the

5:28

password. I think it was for something

5:29

else. It wasn't for octa.

5:32

>> Yeah.

5:42

There we go.

5:50

All right. So,

5:53

if it's not created, then I'll have to

6:02

Oops.

6:12

So, BGM eligible

6:16

is the field that will on a contact

6:18

object that dictates whether or not they

6:21

are

6:22

um

6:23

>> and then where are the MQL and HQL

6:25

values coming from?

6:27

So MQL and I'm building something I'm

6:31

building a custom object um by Friday to

6:35

talk about MQA, MQL and that type of

6:38

stuff. So the logic can change. Um what

6:40

I had designed it as would be

6:44

on the contact object if buying group

6:47

member eligible and MQL date is today

6:52

then that would be which we can still

6:55

use because it will still remain

6:58

relevant. So it would be a combination

7:01

of the two.

7:05

And then HQL would be uh demo uh recent

7:13

demo

7:16

date recent demo request date being

7:19

today

7:20

>> and BGM eligible equals true.

7:24

And that would get us to that would do

7:28

MQL and HQL for the prioritized

7:31

pre-opportunity.

7:32

>> Okay.

7:40

And then the final one meeting scheduled

7:42

would be

7:45

an event is created

7:48

>> and these are all these are all in

7:50

sandbox correct

7:53

>> the event is not that so we're doing

7:56

lean data book it for similar to like

7:59

chili piper and stuff right um

8:01

>> the automaticuler that is being released

8:04

into production next week. So that will

8:08

be

8:08

>> we're still going through all the event

8:10

calculation stuff and that's in partial

8:13

sandbox not my sandbox. So once it's in

8:15

partial I'm just going to copy it over

8:17

to u my sandbox so it's not like

8:19

duplicative or rather I don't need to

8:21

build it twice

8:22

>> um

8:23

>> because my sandbox doesn't have lean

8:26

data already in it so I just use the

8:28

partial sandbox. little messy, could

8:31

have done it better, but it's being

8:33

built somewhere to be able to be uh

8:35

filtered in.

8:36

>> Um but if we can at a minimum get these

8:40

stage advancements, that's that's huge.

8:42

And then the only thing here would be if

8:45

meeting scheduled um event occurs on any

8:48

of the

8:51

contact object or account. I haven't I

8:56

don't have an opinion on which is

8:57

better. Um, but maybe maybe you have,

9:01

you know, from a lookup perspective,

9:02

which would be a better um object to

9:05

look up to, you know, count versus

9:07

contact. But I don't want to say it's

9:09

irrelevant. Obviously, it's relevant,

9:11

but I'm just saying like I don't have a

9:15

preconceived notion on which one would

9:16

be better.

9:17

>> Okay, got it.

9:22

Um yeah, I think that

9:28

could be that. Um I'm currently working

9:31

on the account to preop

9:34

um creation flow.

9:38

Um

9:40

but in the doc I believe there were

9:44

fields mentioned but it's not present in

9:46

sandbug. So the So I was just looking at

9:48

the So

9:52

>> yeah and I mean the default would be not

9:55

everything is built. So if you have the

9:58

ability to build it obviously you can

9:59

still ask the question if it's like you

10:01

have like if it's relevant of course um

10:05

>> but like at the end of the day if you

10:06

just want to create the field um that

10:09

would that'd be fantastic. Um, if need

10:12

be, I can

10:15

try to

10:17

create a spreadsheet of the fields that

10:19

I've mentioned and just upload them on

10:21

the various objects, okay, for creation.

10:24

Um, not sure I'm based on my schedule,

10:27

I'm not sure if I'll be able to get to

10:28

it today. So, I don't want to be a

10:29

blocker,

10:30

>> okay,

10:30

>> um, by any means.

10:32

>> So, if that helped, if you can, if it's

10:34

quicker for you to just create them,

10:36

that would be fantastic. Um but some are

10:39

mentioned as like formula fields. So

10:42

like what would I do for those fields?

10:46

>> Any in particular that you're

10:49

referencing?

10:50

>> Um the um set auto create BGMs

10:55

C equals true and auto add contacts BGM

10:59

equals true.

11:00

>> Which one is that in? That's

11:02

>> is that in marketing operations?

11:05

>> I believe so.

11:07

>> Or if you could share your if you have

11:09

it up.

11:11

>> See if I can pull it up. I'm having some

11:12

issues with my Zoom to be honest. Um

11:21

I think it was

11:25

autocreate

11:26

BGMs.

11:29

Where is it?

11:43

Yeah, auto add contacts to PGMs.

11:46

Um,

11:55

pre-opportunity

11:58

full architect. So was

12:09

Where is that?

12:18

03

12:38

This one right here.

12:53

Create

13:01

contactless BGMs for those personas only

13:03

if auto create BGMs equals true.

13:23

All right. So when opportunity is

13:25

created,

13:27

system should create a set of buying

13:28

group members for the opportunity if the

13:30

opportunities auto create BGM is true.

13:32

At this point, it will be true. Um only

13:35

for pre- opportunities.

13:37

Key persona indicates personas for which

13:40

buying group members should be created.

13:43

The system should create a buying group

13:45

member for each persona specified.

13:53

>> Got it. All right. So, it's on Can I

13:55

share my screen?

13:56

>> Yep.

14:00

>> So,

14:01

this part here under the buying group

14:04

management design. Looks like you're in

14:07

um when it's created.

14:10

Um, and then we're going to be looking

14:12

at

14:14

so it becomes true.

14:16

>> Mhm.

14:17

>> When uh the key persona,

14:20

which I haven't built out the key

14:22

persona portion yet. Um,

14:29

I don't have information on that yet.

14:39

I'm have to redesign that because I

14:40

don't have

14:42

the information yet. Um,

14:51

this part I think is relevant actually.

14:54

I'll open up the field.

14:58

Yes. And then disable BGM C.

15:09

I think we can probably

15:13

for now

15:16

we can ignore this. So or rather we can

15:21

simplify the autocreate BGMs. So

15:25

for all pre-opportunities we want to

15:27

autocreate buying group members. We want

15:29

to be able to take anyone who is BGM

15:34

eligible is true.

15:35

>> Mhm.

15:37

>> And add them to a open opportunity as

15:42

long as it's a pre-opportunity.

15:46

>> Okay.

15:48

Um the contact role

15:52

for now can be blank until we get more

15:55

details on the persona because the the

15:58

true design that I've implemented in the

16:00

past is there's going to be let's say 10

16:04

personas.

16:06

So champion, executive sponsor, you

16:10

know, financial signature, stuff like

16:13

that. Yeah.

16:14

>> Um,

16:16

>> those have not been decided by the sales

16:19

or yet.

16:20

>> Yeah.

16:21

>> So,

16:23

>> I think that's a phase two operating

16:26

system where we can, you know, more

16:29

pointedly put them into the correct

16:31

buying or into the correct persona and

16:33

contact role. Mhm.

16:35

>> But we can just

16:39

again kind of ignore this when the

16:41

opportunity is created and just have um

16:44

auto create BGM always equal true.

16:47

>> Okay.

16:47

>> And then um if on the contact, right,

16:51

cuz we're looking up there, BGM eligible

16:54

is true.

16:55

>> Mhm.

16:56

add, you know, that should trigger

16:59

either the flow or Apex depending on how

17:01

you want to design it to grab that

17:04

person and add them as a contact role on

17:06

that pre-opportunity

17:08

um with maybe a contact role adjustment

17:13

needs to happen. Um

17:19

>> okay,

17:21

>> let's see here.

17:37

Let's default to other

17:52

and then I'll come up with personas that

17:55

fit here in a later phase for each of

17:59

the others.

18:01

>> Does that help?

18:02

>> Yep.

18:03

>> Okay.

18:09

>> Okay.

18:13

>> Um,

18:13

>> great. Any other lingering questions?

18:18

How will the account um convert to preop

18:22

and what would what else would happen in

18:24

the contact role um or like the BGM

18:27

side?

18:30

Um really the buying group member BGM

18:33

side is only to determine if that person

18:37

should be added to the opportunity. And

18:41

the reason why it's essential for that

18:43

type of person to be added to the

18:45

opportunity is so we can talk about

18:47

campaign influence.

18:49

>> Mhm.

18:50

>> Um tying contacts and their campaign

18:53

membership to an opportunity. So right

18:55

now one of our biggest issues is that's

18:57

a disconnect. We're not getting the

18:59

right people on the opportunity. So we

19:01

can't talk about ROI and and influence.

19:03

Um so that's really the main purpose for

19:06

buying group member is just to have a

19:08

one-stop shop. here's everyone that fits

19:13

the demographic makeup of someone that

19:17

we could sell to at this company.

19:20

>> Um, so that's really the only thing that

19:22

buying group members stand for. Um,

19:25

>> and obviously their score

19:27

>> leads to the automation, you know,

19:31

advancement of the pre-opportunity. Um,

19:37

just so

19:39

I know you said that you created a a

19:42

pre-opportunity

19:44

record type for opportunity. Are we able

19:46

to switch that back to

19:50

just the regular opportunity

19:52

record type? So, we don't have a

19:54

different record type.

19:56

>> Um, I have to check um

20:02

on

20:04

on how that would be

20:10

>> because it would be um essentially what

20:13

was decided was the record type for

20:16

preop was going to cause too much

20:19

additional issue.

20:21

>> So we were going to use the same new

20:23

business type of revenue funnel type on

20:26

the current

20:28

uh opportunity record type.

20:31

>> Mhm.

20:33

That way it can just be new stages added

20:36

to that opportunity. We don't have to

20:38

convert

20:40

um from a one record type and switch it

20:43

over to the new record type on uh when a

20:47

pre-opportunity turns into a sales

20:48

opportunity.

20:49

>> Mhm.

20:52

Got it. Okay.

20:58

And what is like the

21:03

like for the contact list like BGM? Um

21:06

what is like the persona attached to the

21:08

contact

21:11

if we were going to look at that? Um

21:16

um I don't think we need to look at the

21:17

personas right now. I think that will be

21:18

something for a a later phase. Um just

21:22

because personas in the future will map

21:25

to a specific contact role.

21:27

>> Okay.

21:27

>> Um right now we should just

21:31

ignore persona and

21:34

just auto add to the pre-opportunity

21:37

with a contact role of other.

21:38

>> Mhm.

21:39

>> Um

21:41

if BGM eligible equals true.

21:44

>> Okay.

21:47

>> And not and status is not disqualified.

21:52

Okay. Yeah, I just asked that because I

21:54

think it was mentioned in one of the

21:55

flow um flow charts or whatever uh for

21:59

the contact. So that's why

22:01

>> Okay. Okay.

22:03

>> Um

22:08

I think that's it for now.

22:10

>> Okay, great.

22:12

Um I'm around. I'm going to look at I

22:15

think you had some other Did I miss some

22:17

questions in other tabs? Probably

22:19

there's probably some other stuff, but

22:20

yeah, whenever you get a chance, just

22:21

take a look at those.

22:23

>> I will take a look. Was that in ASA or

22:26

were those embedded in docs?

22:29

>> Uh, I put it all in ASA.

22:32

>> Okay, cool. I will take a look then.

22:34

>> Yeah.

22:35

>> Sweet. All right. Well, let me know if

22:37

you have anything. Um, and I Are you

22:40

around Friday?

22:42

>> Yeah.

22:42

>> Cool. Um, you mind if I set up 30

22:45

minutes, same time, or would you rather

22:46

a different time? Uh, let me just check

22:48

what my day looks like on Friday, but it

22:52

should be fine. Um,

22:56

yeah. Um, like 10:30 or 11?

22:59

>> 10:30 works. Yeah, both work. Any

23:01

preference?

23:02

>> 10:30. Okay, let's do that. Cool. All

23:04

right, perfect. Thanks. Have a great

23:06

one. All right, you too. Bye.

UNLOCK MORE

Sign up free to access premium features

INTERACTIVE VIEWER

Watch the video with synced subtitles, adjustable overlay, and full playback control.

SIGN UP FREE TO UNLOCK

AI SUMMARY

Get an instant AI-generated summary of the video content, key points, and takeaways.

SIGN UP FREE TO UNLOCK

TRANSLATE

Translate the transcript to 100+ languages with one click. Download in any format.

SIGN UP FREE TO UNLOCK

MIND MAP

Visualize the transcript as an interactive mind map. Understand structure at a glance.

SIGN UP FREE TO UNLOCK

CHAT WITH TRANSCRIPT

Ask questions about the video content. Get answers powered by AI directly from the transcript.

SIGN UP FREE TO UNLOCK

GET MORE FROM YOUR TRANSCRIPTS

Sign up for free and unlock interactive viewer, AI summaries, translations, mind maps, and more. No credit card required.