Screen Recording 2026 01 14 at 11 01 11 AM
FULL TRANSCRIPT
for the ones I missed.
>> Um,
but we can get started and see what it
is
that is most pertinent for you. So, I'm
not running this meeting into the
ground.
So um I believe in
um
the one of the first meetings uh you had
mentioned that the the
um
the stages and opportunity depend on
like some count from like the B uh BJM
BGM object.
Um and since the BGM object is not
present in the org and I think the last
message in a sauna um you had suggested
to use like the contact role instead of
the BGM object.
>> Yeah. So I just was um how is it how is
it going to work if they have like how
if you have like a different field
um how would I be able to then identify
which stage should it go in?
>> Yeah. So um
I'll kind of back up a little bit to
give a
see if this will make sense. So, we're
right now are we talking specifically
about stage progression or creation and
progression?
>> Yeah, both, I guess.
>> Okay.
>> So, um creation
should go off of essentially two things.
One, there's going to be like an account
score, which would be a an account fit.
That was the account score_c
custom object or custom field that we
would need to create. um that will be in
production by the time we launch and
then that would verify
whether or not it's the right fit. If it
qualifies then right there's additional
stuff that uh was in there like and
closed lost is not within x number of
days.
>> Mhm.
>> You know stuff of that nature. Then from
a movement perspective, the entry and
exit criteria is based off of not
necessarily the buying group member
object, but a culmination of their
lead scores, but they have to be buying
group members in order to be calculated.
So for instance, um I can I I like using
Coca-Cola as the example example. Yeah,
>> they have, you know, 100,000 plus
employees across, you know, the world.
>> Yeah.
>> So, we obviously don't want to count, we
would never get near 100,000, but we
don't want to count the truck drivers,
the marketing assoc, the sales reps,
right? We only want to count the buying
group members if they're interacting
with our brand.
>> So, their lead score
would only be calculated if they're a
buying group member. So that's what I
meant by uh BGM, not necessarily a
custom object, but
>> um it would look at all of the related
contacts and sum up the score only if
that contact
is buying group member. Yes.
>> Okay.
>> So we take all of those scores and based
on the sum of those scores, they would
fit into one of these four buckets.
>> Mhm. So if the sum of those scores is
zero, then they'd be in targeted. If
they're 1 to 50, they're would be in
detected. 50 to 99, they'd be engaged.
And then over 100, they would be in
prioritized.
>> Um there's more nuance there. if they've
completed a demo request or rather HQL
here. If any of the buying group members
are HQL um have that flag, then the
pre-opportunity would go to prioritize.
>> Mhm. Okay.
>> But where
>> does that does that help?
>> Where are the buying group members then?
>> Um I thought I created that logic.
Maybe got refreshed and maybe I did it a
while ago.
One time
number of times I have to sign into Octa
in a day is ridiculous. Yeah.
What the heck?
>> Just the
>> I think you Oh my gosh. I think you use
a different password
>> when you did the when you entered the
password. I think it was for something
else. It wasn't for octa.
>> Yeah.
There we go.
All right. So,
if it's not created, then I'll have to
Oops.
So, BGM eligible
is the field that will on a contact
object that dictates whether or not they
are
um
>> and then where are the MQL and HQL
values coming from?
So MQL and I'm building something I'm
building a custom object um by Friday to
talk about MQA, MQL and that type of
stuff. So the logic can change. Um what
I had designed it as would be
on the contact object if buying group
member eligible and MQL date is today
then that would be which we can still
use because it will still remain
relevant. So it would be a combination
of the two.
And then HQL would be uh demo uh recent
demo
date recent demo request date being
today
>> and BGM eligible equals true.
And that would get us to that would do
MQL and HQL for the prioritized
pre-opportunity.
>> Okay.
And then the final one meeting scheduled
would be
an event is created
>> and these are all these are all in
sandbox correct
>> the event is not that so we're doing
lean data book it for similar to like
chili piper and stuff right um
>> the automaticuler that is being released
into production next week. So that will
be
>> we're still going through all the event
calculation stuff and that's in partial
sandbox not my sandbox. So once it's in
partial I'm just going to copy it over
to u my sandbox so it's not like
duplicative or rather I don't need to
build it twice
>> um
>> because my sandbox doesn't have lean
data already in it so I just use the
partial sandbox. little messy, could
have done it better, but it's being
built somewhere to be able to be uh
filtered in.
>> Um but if we can at a minimum get these
stage advancements, that's that's huge.
And then the only thing here would be if
meeting scheduled um event occurs on any
of the
contact object or account. I haven't I
don't have an opinion on which is
better. Um, but maybe maybe you have,
you know, from a lookup perspective,
which would be a better um object to
look up to, you know, count versus
contact. But I don't want to say it's
irrelevant. Obviously, it's relevant,
but I'm just saying like I don't have a
preconceived notion on which one would
be better.
>> Okay, got it.
Um yeah, I think that
could be that. Um I'm currently working
on the account to preop
um creation flow.
Um
but in the doc I believe there were
fields mentioned but it's not present in
sandbug. So the So I was just looking at
the So
>> yeah and I mean the default would be not
everything is built. So if you have the
ability to build it obviously you can
still ask the question if it's like you
have like if it's relevant of course um
>> but like at the end of the day if you
just want to create the field um that
would that'd be fantastic. Um, if need
be, I can
try to
create a spreadsheet of the fields that
I've mentioned and just upload them on
the various objects, okay, for creation.
Um, not sure I'm based on my schedule,
I'm not sure if I'll be able to get to
it today. So, I don't want to be a
blocker,
>> okay,
>> um, by any means.
>> So, if that helped, if you can, if it's
quicker for you to just create them,
that would be fantastic. Um but some are
mentioned as like formula fields. So
like what would I do for those fields?
>> Any in particular that you're
referencing?
>> Um the um set auto create BGMs
C equals true and auto add contacts BGM
equals true.
>> Which one is that in? That's
>> is that in marketing operations?
>> I believe so.
>> Or if you could share your if you have
it up.
>> See if I can pull it up. I'm having some
issues with my Zoom to be honest. Um
I think it was
autocreate
BGMs.
Where is it?
Yeah, auto add contacts to PGMs.
Um,
pre-opportunity
full architect. So was
Where is that?
03
This one right here.
Create
contactless BGMs for those personas only
if auto create BGMs equals true.
All right. So when opportunity is
created,
system should create a set of buying
group members for the opportunity if the
opportunities auto create BGM is true.
At this point, it will be true. Um only
for pre- opportunities.
Key persona indicates personas for which
buying group members should be created.
The system should create a buying group
member for each persona specified.
>> Got it. All right. So, it's on Can I
share my screen?
>> Yep.
>> So,
this part here under the buying group
management design. Looks like you're in
um when it's created.
Um, and then we're going to be looking
at
so it becomes true.
>> Mhm.
>> When uh the key persona,
which I haven't built out the key
persona portion yet. Um,
I don't have information on that yet.
I'm have to redesign that because I
don't have
the information yet. Um,
this part I think is relevant actually.
I'll open up the field.
Yes. And then disable BGM C.
I think we can probably
for now
we can ignore this. So or rather we can
simplify the autocreate BGMs. So
for all pre-opportunities we want to
autocreate buying group members. We want
to be able to take anyone who is BGM
eligible is true.
>> Mhm.
>> And add them to a open opportunity as
long as it's a pre-opportunity.
>> Okay.
Um the contact role
for now can be blank until we get more
details on the persona because the the
true design that I've implemented in the
past is there's going to be let's say 10
personas.
So champion, executive sponsor, you
know, financial signature, stuff like
that. Yeah.
>> Um,
>> those have not been decided by the sales
or yet.
>> Yeah.
>> So,
>> I think that's a phase two operating
system where we can, you know, more
pointedly put them into the correct
buying or into the correct persona and
contact role. Mhm.
>> But we can just
again kind of ignore this when the
opportunity is created and just have um
auto create BGM always equal true.
>> Okay.
>> And then um if on the contact, right,
cuz we're looking up there, BGM eligible
is true.
>> Mhm.
add, you know, that should trigger
either the flow or Apex depending on how
you want to design it to grab that
person and add them as a contact role on
that pre-opportunity
um with maybe a contact role adjustment
needs to happen. Um
>> okay,
>> let's see here.
Let's default to other
and then I'll come up with personas that
fit here in a later phase for each of
the others.
>> Does that help?
>> Yep.
>> Okay.
>> Okay.
>> Um,
>> great. Any other lingering questions?
How will the account um convert to preop
and what would what else would happen in
the contact role um or like the BGM
side?
Um really the buying group member BGM
side is only to determine if that person
should be added to the opportunity. And
the reason why it's essential for that
type of person to be added to the
opportunity is so we can talk about
campaign influence.
>> Mhm.
>> Um tying contacts and their campaign
membership to an opportunity. So right
now one of our biggest issues is that's
a disconnect. We're not getting the
right people on the opportunity. So we
can't talk about ROI and and influence.
Um so that's really the main purpose for
buying group member is just to have a
one-stop shop. here's everyone that fits
the demographic makeup of someone that
we could sell to at this company.
>> Um, so that's really the only thing that
buying group members stand for. Um,
>> and obviously their score
>> leads to the automation, you know,
advancement of the pre-opportunity. Um,
just so
I know you said that you created a a
pre-opportunity
record type for opportunity. Are we able
to switch that back to
just the regular opportunity
record type? So, we don't have a
different record type.
>> Um, I have to check um
on
on how that would be
>> because it would be um essentially what
was decided was the record type for
preop was going to cause too much
additional issue.
>> So we were going to use the same new
business type of revenue funnel type on
the current
uh opportunity record type.
>> Mhm.
That way it can just be new stages added
to that opportunity. We don't have to
convert
um from a one record type and switch it
over to the new record type on uh when a
pre-opportunity turns into a sales
opportunity.
>> Mhm.
Got it. Okay.
And what is like the
like for the contact list like BGM? Um
what is like the persona attached to the
contact
if we were going to look at that? Um
um I don't think we need to look at the
personas right now. I think that will be
something for a a later phase. Um just
because personas in the future will map
to a specific contact role.
>> Okay.
>> Um right now we should just
ignore persona and
just auto add to the pre-opportunity
with a contact role of other.
>> Mhm.
>> Um
if BGM eligible equals true.
>> Okay.
>> And not and status is not disqualified.
Okay. Yeah, I just asked that because I
think it was mentioned in one of the
flow um flow charts or whatever uh for
the contact. So that's why
>> Okay. Okay.
>> Um
I think that's it for now.
>> Okay, great.
Um I'm around. I'm going to look at I
think you had some other Did I miss some
questions in other tabs? Probably
there's probably some other stuff, but
yeah, whenever you get a chance, just
take a look at those.
>> I will take a look. Was that in ASA or
were those embedded in docs?
>> Uh, I put it all in ASA.
>> Okay, cool. I will take a look then.
>> Yeah.
>> Sweet. All right. Well, let me know if
you have anything. Um, and I Are you
around Friday?
>> Yeah.
>> Cool. Um, you mind if I set up 30
minutes, same time, or would you rather
a different time? Uh, let me just check
what my day looks like on Friday, but it
should be fine. Um,
yeah. Um, like 10:30 or 11?
>> 10:30 works. Yeah, both work. Any
preference?
>> 10:30. Okay, let's do that. Cool. All
right, perfect. Thanks. Have a great
one. All right, you too. Bye.
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