The App That Lied About Cleaning Your Phone & Robbed You
FULL TRANSCRIPT
Remember when your Android phone died at
300 p.m. and you'd panic? Back in 2012,
there was an app that promised to save
us all. Clean Master, the little app
with a cute broom icon that swore it
could speed up your phone, free up
storage, and turn your dying Android
into a brand new device. Over 1 billion
people downloaded it. Tech blogs
recommended it. Your dad probably had it
installed. There was just one tiny
problem. It [music] was all
Clean Master didn't optimize anything,
but it did manage to steal your data,
flood you with hidden ads, run a $100
million fraud scheme, and probably made
your phone slower. Today, we're diving
into how one app fooled a billion people
and got away with it for years.
Let's go back to 2012. Android phones
were terrible. [music] Battery life was
trash. Your phone would be dead by
lunch. Storage would mysteriously fill
up. Apps would lag and crash. RAM.
[music] What RAM? Most phones had like 1
gig if you were lucky. And most people,
they had no idea how phones actually
[music] worked. They just knew their
phone was slow and they needed help.
That's when Clean Master appeared.
Created by a Chinese company called
Cheetah Mobile. It launched with a pitch
that was simple and beautiful. Clean
junk files. boost RAM, cool down your
CPU, make your phone faster, all with
one tap. It sounded like magic, and
people absolutely ate it up. Within 2
years, Clean Master hit 100 million
daily active users. By 2014, it had over
1 billion downloads. It was featured
everywhere, recommended by tech sites,
and became one of the most popular apps
in Android history. The company behind
it, Cheetah Mobile, went public on the
New York Stock Exchange in 2014 and
raised $168 million. They were valued at
almost $2 billion. And here's a crazy
part. 77% of their users were outside
China. They specifically targeted
international users because a founder,
Fuen, knew Western users were easier to
fool. But here's the thing nobody was
asking. How exactly does a simple app
make your phone run faster? Your phone's
operating system already manages
everything. It controls which apps run
in the background, how much power the
screen uses, how memory works, and it's
been doing this since day one. A third
party app can't just come in and
optimize these [music] things. It
doesn't have that level of access. It's
like hiring a consultant to reorganize
your house when they're not even allowed
inside. So, what was Clean Master
actually doing? Let's break down the
three main features they advertised.
First, the RAM boost. Here's something
most people don't know. [music] Android
is designed to keep apps in memory even
after you close them. It's called a
cache. This makes reopening apps super
fast. When memory is actually needed,
Android automatically kills [music] old
processes. It's smart. Clean M's RAM
boost would forcefully kill all these
cached apps. And what happens? Your apps
have to reload from scratch every time,
which [music] is slower. Your CPU works
harder to restart everything. Your
battery therefore drains faster. [music]
So, the app that promised to speed up
your phone was literally making it
slower. But people saw RAM freed 800 MGB
and thought it was working a treat. Then
there's a junk file cleaning. Cache
files exist for a reason. When WhatsApp
caches your photos, you don't have to
redownload them every time. When Chrome
caches websites, they load instantly.
[music] Android already clears old cache
when storage is needed. But Clean Master
would delete useful cache data which
apps would just immediately reddownload
or recreate. Result: more data usage,
slower apps, and you'd have to clean
again tomorrow because the cash rebuilt
it. [music] It was an infinite loop of
utter uselessness.
And then there's the absolute dumbest
feature, phone cooler. Apps don't have
permission to control CPU frequency or
voltage. That would require root access,
which regular apps don't have. The
cooling app itself runs in the
background, generating the very heat it
claims to fix. Any [music] temperature
drop you saw was either fake numbers or
just your phone naturally cooling down
on its own. [music] It was theater. pure
theater. But millions of people believed
it worked. Why? Because of the placebo
effect. [music] When you tap optimize
and see fancy animations, progress bars,
[music] and statistics saying your phone
is 47% faster. You feel better. You
believe it's working. Plus, Clean
Master's UI was pretty slick. The
animations were satisfying. It felt like
you were doing something productive,
even though you weren't. It was the
perfect scam. Selling people a solution
to a problem that couldn't actually be
solved, but making them feel [music]
like it worked. The truth is, scams like
these only work because most people
don't really understand how technology
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A huge thanks to Brilliant for
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people think smarter about the
technology shaping our world. But back
to the fake optimization. That was just
the beginning. The real money wasn't in
helping users, it was in exploiting
them.
Clean Master was free. So, how was
Cheetah Mobile making money? Three
words: fraud, fraud, and you guessed it,
fraud. Every time you open the app,
you'd see ads. Every time you optimized,
more ads. And those weren't just
annoying, they were extremely
profitable. But in November 2018,
everything [music] exploded when
BuzzFeed News dropped a bombshell
investigation. Clean Master and seven
other Cheetah mobile apps with over two
billion combined downloads were running
a massive ad fraud operation. Here's how
the scam worked. App developers pay
bounties like one to three bucks per
install. [music] When someone downloads
their app after clicking an ad, Cheetah
Mobile figured out how to steal these
bounties. Clean Master had permission to
see when you downloaded new apps. So
when you installed anything, the app
would detect the download. fake clicking
on ads in the background, take credit
for the install, and [music] collect the
bounty. You never clicked those ads. You
never saw them. But Clean Masters stole
credit and pocketed the money. This
operation generated between $4 to $7
million per month, over $100 million
total. When confronted, Cheetah Mobile
blamed SDK providers. Nobody bought that
But it gets way darker. Why would
a phone cleaner need to record your
audio, take photos, read [music] your
calendar, and access your contacts?
Because Clean Master wasn't a cleaning
app. It was a data harvesting operation
[music] disguised as a utility tool. The
apps were just the delivery mechanism.
The real product was you. So, what did
Google do about all this? At first, not
much. In December 2018, they removed a
couple of apps for deceptive behavior.
Slap on [music] the wrist. But then
February 2020, Google dropped the
hammer. Google announced they were
removing approximately 600 apps from the
Play Store. Every single Cheetah mobile
app. 45 apps total were permanently
banned. These apps had been downloaded 4
and a half billion times. The violation,
disruptive ads. Apps were showing full
screen ads when you were on phone calls,
unlocking your phone or using GPS
navigation, basically hijacking your
device to force you to see ads. Google
also banned Cheetah Mobile from ADM Mob,
their advertising network, which cut off
22% of the company's revenue [music]
immediately.
But here's the thing about getting
caught running a $100 million fraud
scheme. It doesn't just end with a ban.
The real consequences were only just
beginning. The impact was immediate and
brutal. Cheetah Mobile's revenue didn't
just drop, it collapsed. [music] The
stock crashed. Their market cap went
from billions to almost nothing. And
suddenly, a company that was worth $2
billion was fighting for survival. But
it gets worse. In September 2022, the US
Securities and Exchange Commission came
knocking. They charged CEO Fuen and the
former president with [music] insider
trading. Turns out back in 2016, they
found out revenues were about to tank.
And before telling investors, before
telling the public, they quietly sold
$300,000
worth of their own stock to avoid
losses. Classic fraud. The SEC finded
them over $750,000
and ban them from future trading plans.
So, let's recap. Ad fraud, data theft,
lying to users, lying to investors,
insider trading, Cheetah Mobile speedran
every type of corporate crime possible.
So where is Clean Master now?
Permanently banned from the Google Play
Store. The only way to get it is by
downloading a sketchy [music] APK from
Cheetah Mobile's website, which security
experts say you should never do. Tutotor
Mobile still exists as a company, but
they've completely pivoted. They can't
operate in mobile apps anymore. So now
they're trying to build robots and AI.
Spoiler, it's not going well. In 2024,
they lost $85 million despite generating
110 million in revenue. They're just
burning cash with no path to
profitability. The company that was once
worth $2 billion is now worth basically
nothing. The CEO who spoke at tech
conferences is now fighting SEC charges
[music] and the app that a billion
people trusted is banned worldwide.
It's kind of poetic really. But Clean
Master wasn't alone. The February 2020
Google ban removed 600 apps with 4.5
billion total installs. Most were from
developers in China, Hong Kong,
Singapore, and India. [music] All were
running similar scams. There was DU
Battery Saver, CM Launcher, Battery
Doctor, Security Master. The list goes
on and on. A study found that 2/3 of
Android antivirus and cleaner apps are
pure snake oil. Out of 250 apps tested,
only 80 could detect even 30% of actual
threats. Many [music] introduced
security vulnerabilities. The
fundamental problem is that these apps
exploit people who don't understand
[music] how phones work. Because people
don't know that Android manages memory
automatically, cache files are useful,
software can't cool hardware, or that
battery saving apps use more battery
than they save. They're vulnerable to
apps promising miracles. The good news,
though, is that things have gotten much
better. Google now uses machine learning
to proactively detect scam [music] apps
before they get popular. Android 14
restricted the APIs that let task
killers interfere with memory
management. App stores have stricter
requirements for permissions and users
are becoming more educated. Tech forums,
security researchers, [music] and videos
like this are helping people to wise up.
But the story of Clean Master should be
a permanent reminder. If an app promises
to dramatically improve your phone
through cleaning or optimization, it's
lying. Your phone's operating system is
built by thousands of engineers over
decades. It already handles everything.
You don't need a third party app made by
a sketchy company to quote unquote
[music] fix it. If you like this deep
dive into tech scams, please hit [music]
subscribe. I've got plenty more stories
like this coming. So, let me know in the
comments. Did you ever use Clean Master?
What made you finally uninstall it?
Thanks for watching and I'll see you in
the next one.
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