reCREATE - unleash a culture that inspires creativity: Jeremy Pietrocini at TEDxOmaha
FULL TRANSCRIPT
my wife and I have two children one of
which we love we actually love both
video rights we love both equally but
it's been fun it's been fun for us as
our kids continue to grow they're
currently 10 and 13 and as they continue
to grow to just compare our lives to
them one thing that kids are really good
at is playing right having fun and it's
interesting when we examine what makes
people tick I have the opportunity to
work for Gallup and as we study the
world and what makes people come alive
it's interesting when you ask people
what they spend their time doing it
doesn't always equate to what they enjoy
most and what we know is that when you
ask people what they really enjoy they
enjoy recreation Webster's defines two
recreation again or to refresh and so
when you think about kids and just going
out to play right that's something we
all grew up saying and doing and
thinking regardless of what part of the
world that you grew up in there's a
sense of hey mom dad I'm going out to
play now for us compared to our kids
when my son was was five and learned how
to ride a bike a little different than
the bike I grew up on his head shocks
right just in case her little cracks in
the pavement but of course grandma got
him the matching helmet the gloves
everything to just look the part play
the part and we were pretty adventurous
as parents we let him actually go you
know up and down the driveway and then
down to the end of the cul-de-sac and
and kind of come back alright if you
went ventured out further than that it
meant we'd have to get on our bikes and
actually exert energy and go with him
and so for a while that was just kind of
what we let Joseph do is be on his bike
and go down and ride around but it
didn't take long before he got to the
point that he said dad can we ride
somewhere else right the scenery is kind
of like you know big looking at the Big
Ben Parliament right from national
lampoon it's kind of like that we at
some point it's in our human nature
whether we're a little kid or we're an
adult where that scenery needs to change
where life can just become the mundane
it can become the norm and so something
needs to be different and one of the
things that's really interesting for us
is when we think about who we are as
people and how we operate galip's been
able to study what people are thinking
and feeling around the world and a
recent study we did with people in the
US we know that there's about a hundred
million people that go to work on a
regular basis in the United States the
sad fact is that only thirty
son of those people about 30 roughly 30
million people would say that they're
fully engaged in their job that they
love what they do that they come alive
the other 70% are kind of riding in the
cul-de-sac we kind of feel stuck now for
me growing up as a kid I also had a bike
and would go out and ride ride my bike
with my my buddies the difference was
instead of wearing a helmet at best in
the early 80s I was wearing a headband
right
this shirt probably only came to about
here right and that was only because
most you know most of establishments had
a little sign that said no shoot no
shirt no shoes no service right but so
the shirt came about here we get on our
bikes and and we went out and we just
kind of like what you found stuff to do
right we are trying to make stuff up and
so we would we would come across random
pieces of stuff like a milk crate or a
cinder block and we'd say alright we
need to make something that we can jump
right we need to do something that would
that would be really fun and so we'd
find a board and we'd kind of make this
little makeshift thing and we'd grab our
bikes and we'd say alright now what what
is it that we're gonna do to really
create impact to really make a
difference and so my buddy Gordie it
probably wasn't wearing a shirt or shoes
right but my buddy Gordie would get on
his bike and he would ride full speed
ahead and hit that jump right and we
were all in awe and Gordie from a
standpoint of recreation or fun he was
breathing deep he was excited you know
kind of skid out and like yeah and then
I had another buddy who wanted nothing
to do with this right and he was not
only wearing a probably a shirt a
turtleneck but tough skins because his
mom made him wear those right but this
kids this gets on his bike and he's just
like I'm out of here I don't want to do
this it's a stupid and then you had guys
like me that would be like I'm stuck
right I don't want to I don't want to
tuck tail and go home I want to do this
but I'm scared to do this and so what I
would do like many of us are probably
many of us in our jobs is that get on my
bike I'd start to pedal and then I'd
coast right but I would lose so much
momentum that by the time I hit this
thing the whole thing just kind of
collapsed hopefully I didn't get hurt
right but for the most part that's what
happened and when you think about what
was missing it was this sense not just
of recreation but the sense of there was
something that inspired Gordy to just
fearless leader Aegeus Lee take off
there was something that my other buddy
wanted nothing to do with it
there was something for me that I was
just stuck in the middle and again when
you think about that stat when you think
about this the 70 some million people in
the United States and by the way I said
there's there's 30% of people right in
the US that are engaged globally that
drops to 13% this is a global academic
act that we have people that are stuck
people that are stuck either coasting or
wanting nothing to do with what it is
that they do in their day to day jobs
one of the interesting things when you
think about culture and simply simply
said it at Gallup we know that we talk
to people all the time and people have
different perspectives or definitions on
things we say culture is something that
everybody has right whether it's
something you want to change or you like
it the way it is everybody has when I
have a colleague of mine that says
culture is like a belly button right
whether you like yours or not you have
one right and so when we go into
organizations what we're basically
trying to figure out for them is what is
their culture what does that look like
how is it that you live and oftentimes
the conversation shifts because they'll
start talking about who they want to be
right and really that's brand brand is
how you're known brand is that sense of
this is what the world says about you
there's a great kind of advertiser of
our time kind of the modern-day Don
Draper
he's a guy by the name of Roy Spence and
Roy started an advertising firm called G
SDM years ago and since then they've
done ads for for Walmart Southwest
Airlines every year they've got some
Super Bowl ads it that they're paid to
kind of design one of the things that
Roy has said is when you think about
bran in that sense of how you're known
it's got to be fueled or influenced by
purpose there's got to be deep meaning
behind it otherwise you're selling
something that's empty and the same is
true when you think about what then
drives that brand or that purpose fueled
brand is a sense of culture and culture
can be simply described as just how you
live because if you live differently
than the way you want to be known then
there's inconsistency there and so the
same is true and you think about culture
and you think about these cultures that
we create we're only three and ten
people are really alive and and living
from a sense of recreation which by the
those 30 million those 30 percent are
the ones that when we study research and
look at what have they done they're the
ones who bring the most creative and
innovative ideas to their companies
they're the ones who produce the most
they're the ones who sell the most
they're the ones who have the highest
customer service scores they're the ones
who are really alive and making a
difference now every one of us and our
family and friends want to live lives
like that but the question is what's
keeping us from that and I wonder how
many of us exist in cultures where we
haven't opened the door to say is it
inspired by a sense of purpose Jim
Clifton gallops chairman and CEO said
the thing that's keeping that 70 percent
from being fully alive is in most cases
their manager we know that and we
published this in a book we did years
ago called first break all the rules we
know that people join an organization
right I want to work for them there
could that be a great place to go work
but they quit their manager and so when
you think about the role that you and I
play as influencers for some of us we
are managers for some we're leaders for
some we interact with people every day
throughout the day there was actually a
study done by a gentleman named Danny
Kahneman Danny's our behavioral
economist who actually won a Nobel Prize
and one of the things that Danny said is
when you study that just the time we
have throughout any given day every one
of us has about 20,000 20,000 unique
interactions 20,000 moments in our day
we're worried in making somebody else's
life better they're somehow influencing
our lives that might be media are their
components but he said there's 20,000
moments that any every one of us has in
a day to make a difference when Jim
Clifton our CEO talks about the sense of
its these managers he actually refers to
them as managers from hell right and we
use that term regardless of you know
spiritual perspective and faith for who
you are as a person we know that if
somebody says my life is a living hell
we know that that's not good right and
if it's euphoric if they're saying it's
like that's I love it this place it's I
mean it's like that all-inclusive
vacation right it's kind of the opposite
of that and so the interesting factor is
that these managers
in many cases our holding these people
back they're not inspiring them they're
not breathing life into them in a way
that would make a difference you know
the word inspire was one that it felt
like for years it got used and almost
gonna use too much especially when you
talk about culture and then in 2007 a
unique opportunity to talk about
inspiration and when I talked about it
was actually it came from comments that
had been made about a person that person
was my mom she battled cancer for about
seven years and in 2007 November 15th
she she lost that battle and when the
the day he's kind of leading up to her
funeral we had tons of family and
interaction and one of seven kids and so
there are people around all the time but
one of the things that I kept hearing
when I was asking people about my mom is
they just said she was such an
inspiration now it's me again
inspiration was kind of like you hear a
motivational speaker right one that
probably lives in a van down by the
river right but it's kind of like this
motivational speaker comes in and they
jazz you all up and then you just go
back to everyday life but it was
interesting when these people talked
about if my mom was an inspiration they
were talking about the impact that she
not only had in their life for that
moment but had on their let their lives
for days to come they talked about how
they would go visit her in the hospital
and they'd bring flowers and candies and
things to cheer up and then her one
friend said and I got there Jeremy net
just broke down and your mom leans over
it's okay right she's kind of making her
friend laugh and she was just a sense of
inspiration and again the word was
sticking and it kind of made sense but
then it really clicked for me and
changed the way I thought about that
word for the rest of my life when I
reflected back to something my dad said
to me moments before my mom passed I'm
the oldest son in my family and my dad
said my mom was sitting in a chair and
he said when mom passes will you help me
move her to the couch so he can lay her
back and his words actually weren't just
that sense of passes that's what I
thought I heard but what he actually
said is when mom expires now I sort of
thought you know I'm kind of I'm not
afraid to talk back to my dad but I like
dad people don't expire milk expires you
know beer expired like but my dad used
that word expire and when we picked my
mom up and we
later back on the couch you actually saw
her chest cavity come in this last
breath came out of her lungs my dad
couldn't chose a more perfect word than
x-pyr the word Speier means breath or
spirit and so to think about when we
inspire someone we're actually breathing
life that weird spy organism is somebody
when you're inspired to do something or
you're to here at a sporting event
you're saying yes yes yes we do we got
spirit how about you you're saying we're
full of something we got this breath of
life in us and when something's expired
you've actually sucked the breath out of
it for too many of us we go to work in
places where people of influence do more
expiring than they do inspiring there's
more of them catching us doing something
wrong versus doing something right
there's more time spent on you need to
fix this this this and this versus
you're so much better at this than
anybody else in the world you guys there
are 20,000 moments that we each have in
our day where we need to decide will we
inspire or will we x-pyr my hope is that
you and I would awaken a generation of
leaders and managers who could grab the
70 million or across the globe grab
those 87 percent of people and inspire
them so that they can truly live and
recreate thank you
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