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26 Harsh Lessons I Learned in 2025

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My companies did over $250 million in

0:02

revenue last year. I broke a Guinness

0:03

World Record for the fastest selling

0:04

non-fiction book of all time. I did $106

0:07

million in sales in under three days. My

0:10

mother also died last year.

0:13

And I want to compress everything that I

0:15

learned this last year into this video

0:17

for you. For 8 years, I've had the habit

0:20

of texting myself lessons as they came

0:22

up so I wouldn't forget them. And every

0:24

year, I make one video like this. And

0:26

every year, it is my most listened to

0:27

podcast that I have. And so this is 2025

0:31

lessons and failures. The first is that

0:34

fear exists in the fig. And so if you're

0:37

afraid to take the risk, write it down

0:39

in excruciating detail what you're

0:41

actually afraid of having happen. Like

0:43

really step by step what happens next

0:46

when you fail. You'll often find it's

0:48

not that bad when you spell it out

0:51

because it only exists when it's hazy,

0:55

not when it's crisp. Because when you

0:57

actually play it out, okay, maybe you do

1:00

go back home. And what does going back

1:02

home really mean? It means that you go

1:03

back in your old room or maybe you sleep

1:05

on a couch or maybe you sleep on a

1:06

friend's couch. And so besides the rules

1:08

that you believe other people have on

1:11

your life that you think you're

1:12

breaking, that is all made up cuz they

1:14

don't really care that much because no

1:15

one really cares that much about anyone

1:16

besides themselves. It's all make

1:18

believe. And I think that when you get

1:19

as specific as humanly possible, but

1:21

like I don't want to I don't want to

1:22

post this content. What? because you're

1:24

afraid that some unnamed account or some

1:27

named account will write words on a

1:28

screen that will read that you'll read

1:30

that will make your your feelings go

1:32

away. Like that's that is what will stop

1:34

you from achieving your goal. Having a

1:36

stranger tell you to [ __ ] off because

1:38

you reached out is is the reason. That's

1:40

it. Like you're like I didn't achieve my

1:42

goals because I was afraid that somebody

1:43

I don't know would tell me that I suck.

1:45

When you say it like that, you're like

1:46

[ __ ] Now let's say a different version.

1:49

I didn't achieve my potential. I never

1:51

pursued any of my goals because someone

1:52

I know, I was afraid that they would say

1:55

that they didn't approve of my behavior

1:56

anymore. Maybe you shouldn't a care what

1:59

they think or b have them in your life.

2:01

And so when I decided to launch this

2:03

book, $100 million Money Models, the

2:05

goal was to do $100 million in the

2:07

weekend. And I made that goal public

2:09

within the company so everybody knew.

2:11

And one of the people on my team said,

2:14

"Well, what if we don't hit it?" And I

2:16

remember almost being like disgusted.

2:18

Like that was like my my physical

2:20

reaction to to when that person said

2:22

that. And I remember just looking at him

2:24

and I was like, "Dare greatly,

2:26

motherfucker." Like what's the point?

2:28

Like if we if we [ __ ] up, we die trying.

2:32

You know what I mean? Like so what? But

2:35

like we're going to still fight like

2:36

hell to try and make it happen. And so

2:38

the fact that he asked that really just

2:40

made me think like what does he think

2:42

I'm afraid of? If I if I said, "Hey

2:44

guys, we're gonna hit we're gonna try

2:45

and hit 100 million." We hit 80 or we

2:47

hit 70, whatever. I'm like, "Okay,

2:49

boohoo. We made a bunch of money. We got

2:51

a ton of people books in their hands

2:53

that can help them. What are we going to

2:54

do? We'll try again next year." Like,

2:56

well, what what if people don't take you

2:58

seriously? I don't think people are

2:59

going to not take me seriously because

3:01

people will take you as serious as you

3:03

take yourself. And if you are serious

3:05

about your goals and your commitment to

3:06

those goals, people can visibly observe.

3:10

There is no one that will fault you for

3:12

daring greatly. Period. And anyone who

3:15

does doesn't matter. And one of my

3:17

favorite quotes, like man, it's probably

3:20

like a top 10 quote for me all time,

3:21

which I have a lot of quotes, is from

3:23

Marcus Aurelius. He said, "What are you

3:25

so afraid of losing when nothing in this

3:27

world belongs to you?" And so it's like

3:29

we're here on borrowed time to acquire

3:31

borrowed assets and borrowed resources

3:34

and at the end of the game, you're just

3:36

going to push your chips to the middle

3:38

and somebody else is going to take your

3:39

chair. That's it. Out of coins. And so

3:41

it's like we're just we're just in the

3:44

game. Like we're just here. We're we're

3:46

renting. We're leasers, right? None of

3:48

this is permanent. And so the idea that

3:51

we'd fear some permanent outcome from an

3:53

impermanent existence, the longer I've

3:55

been in the game, the more disgusted I

3:57

am by that feeling and by someone

3:59

questioning that. And so I share that

4:02

with you because when that when that uh

4:04

young man said that to me, it was just a

4:06

great reminder of like we ended up

4:09

hitting the 100 million. We did 106. But

4:12

like you have to you have to you have to

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believe on some level that you can hit

4:17

it. And you also have to believe even

4:19

more that you will die trying. And I

4:21

think that your commitment has to be to

4:23

the effort that you're willing to put

4:24

forth. And completely divorced of the

4:26

outcome. I believed that we could hit it

4:28

because all the math made sense.

4:30

But could I ultimately control whether

4:33

ads got delivered or you know an account

4:35

gets shut down or or you know the the

4:37

internet doesn't work or there's a storm

4:38

that day and all the power gener of

4:40

course there are things that could

4:41

happen. So in no way I just want to make

4:44

sure that I put 100% effort on all the

4:47

things that I can control and then after

4:48

that you roll the [ __ ] dice and you

4:51

stack as many chips as you can in your

4:53

favor. And then after that you let the

4:55

cards fall where they will. And so that

4:57

was a very big reminder for me this year

5:01

was that like nothing great was ever

5:03

accomplished by someone who was afraid

5:06

to try because of what they thought

5:10

other people would think or say about

5:12

them. So that was number one. The second

5:14

one is that I feel like the longer that

5:16

I've been in this game, the more I feel

5:18

like mental toughness matters more than

5:21

motivation. And so mental toughness

5:23

comes down to four things which

5:25

obviously when my mother died I had to

5:27

think through like how am I going to

5:29

respond to this obviously negative event

5:32

in my life and that she died all of a

5:35

sudden no one thought it was going to

5:36

happen it was just very fast which in

5:39

some ways I can be very grateful for

5:40

right she didn't have like a long

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suffering period and so there are four

5:44

things that I think happen when any

5:46

negative event occurs something against

5:47

your preferences something bad is that

5:49

the first level is how much bad stuff

5:52

can happen before you force it to change

5:56

the way you live. The second component

5:58

is okay something rattles you enough

6:00

that you start you change the way you

6:01

behave. Once you change the way you

6:03

behave basically how upset do you get?

6:06

How low do you go? Somebody who's more

6:08

mentally tough would take longer to get

6:09

upset and then if they do get do get

6:12

upset they do snap. They only change

6:15

their behavior a tiny bit. That's it.

6:16

So, they're not like, "Oh, I'm going to

6:17

go start taking heroin and I'm going to

6:19

go cheat on my wife and I'm going to go,

6:20

you know, drive drunk." They're like, "I

6:22

might have some ice cream tonight."

6:24

Right? And then once they're on that

6:26

negative path, the next level of our

6:29

element of mental toughness is how fast

6:32

do you come back, which is resiliency.

6:35

How fast do you rebound back to where

6:38

you were? Are you somebody who, you

6:40

know, someone says a cross word to you,

6:42

old school cross, right? bet something

6:44

mean to you and then you let it bother

6:46

you for a week, you let it bother you

6:47

for two weeks, a month before you

6:49

rebound. Even if it was a small thing

6:50

and a small change of behavior, if you

6:52

have low resiliency, it just takes you a

6:55

long time to get to baseline. And then

6:57

the fourth element is when you do

6:58

rebound, how much do you rebound? Do you

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just rebound below where you were? Did

7:02

it per by the way, that's a traumatic

7:04

event. It permanently changed you your

7:06

behavior. Do you get back to baseline?

7:09

So it didn't permanently change you. Was

7:11

not traumatic. or you go above baseline.

7:14

You adapt. You're better than you were

7:16

before the bad thing happened. Which, by

7:18

the way, also traumatizes you. Because

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for those of you who hear this all over

7:23

social media, translate the word trauma

7:26

into a permanent change in behavior from

7:29

an aversive bad stimulus thing that

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happened. So trauma means that you just

7:35

change. You permanently change the way

7:37

you act when something bad happens. Is

7:40

there a world where you can change how

7:42

you act permanently? Where you behave

7:44

better than you did before? Yeah. Many

7:47

of you, many humans, not the current

7:49

generation, let's say a generation or

7:51

two back, were traumatized by your

7:53

parents many times. Sometimes with a

7:56

belt, sometimes with a hanger, sometimes

7:58

with a spoon, sometimes with a hand,

8:01

sometimes with a shoe or a slipper,

8:02

sometimes at your head. Who knows? The

8:05

point is is that you did something, you

8:08

got smacked, and then you permanently

8:10

stopped doing that. They traumatized

8:13

you. Was trauma bad in that situation?

8:16

No. It's only bad if it permanently

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changes your behavior in a way that is

8:21

against the type of person that you want

8:22

to be or the types of behaviors that you

8:24

prefer to to act in or do. And so when I

8:27

thought about those things and I was

8:28

forced this year to like actually define

8:30

like what is mental toughness? People

8:32

throw this out a lot. like how can I

8:34

measure this? And then if I can measure

8:36

it, then it means that I can improve it.

8:39

And so when someone says, "Hey man,

8:40

toughen up or get mentally tougher."

8:43

Now, at least you have four variables

8:44

that you can think of in your mind. I

8:46

want to take longer for something to

8:47

change the way I act. If it does change

8:49

the way I act, I want it to change it as

8:50

little as possible. And if I notice that

8:52

my behavior has changed, I want to

8:54

rebound as quickly as I can. As soon as

8:56

I notice that it changes, and then not

8:58

only that, I want to be better for it,

9:00

not worse. And then that's what happens.

9:02

And the shift that occurs is that life

9:03

starts happening for you, not to you.

9:06

You become the victor of your

9:08

circumstances rather than the victim.

9:10

You become the person who's in the

9:12

driver's seat. And the reason that so

9:14

many people are aversive to that concept

9:16

is because it is so much easier to cast

9:19

blame outwards. Right? Your power

9:23

follows the direction of where you point

9:25

blame. So if you say, "I'm this way

9:27

because my mom didn't hug me enough. I'm

9:29

this way because my dad didn't hug me

9:31

enough." Then guess who actually has

9:32

complete control over your life? Them or

9:35

your perception of them. But if you

9:36

said, "I am this way because I am not

9:39

resilient enough. I was not adaptive

9:41

enough. I was not I didn't have enough

9:44

tolerance to be able to handle that

9:47

level of stress." Well, then guess what

9:49

you can now do? You can do something

9:50

about it because you admitted at least

9:52

you were in charge. You were the one in

9:54

control or you have some control, some

9:57

influence over the outcome of how you

9:59

act. And so defining this was really

10:01

helpful for me. Obviously going through

10:02

my mother's my mother's death and

10:04

accident and thinking like what kind of

10:07

man do I want to be? How [snorts] do I

10:08

want to show up to my family? How do I

10:10

want to be there for everyone else who's

10:11

going to be at this, you know, at this

10:13

funeral, extended family, the people

10:15

from my mom's church who are going to be

10:16

there? Like how do I want to present

10:17

myself? And to be clear, I'm not saying

10:19

that you that you shouldn't suffer, that

10:20

you shouldn't mourn. I think that people

10:22

mourn in 100% unique ways that are

10:24

entirely of their own. And for anybody

10:26

to say that you somehow think someone

10:28

should mourn the way you think they

10:30

should mourn, [ __ ] you. Real talk.

10:32

People can mourn however they want to

10:34

mourn. And your choices in those harder

10:38

times can serve as evidence of the type

10:42

of person that you want to be. So that

10:44

when hard times come again, you can look

10:47

back and say, "I know I can get through

10:48

this because I got through that." And

10:50

then it becomes the stack of undeniable

10:53

proof that you're not just saying you

10:55

are this way. You can prove that you are

10:56

this way. And it's not that you do this

10:58

to the external world because the

10:59

external world doesn't give [ __ ] and

11:00

they're not taking track anyways. But

11:02

it's for you because you're the one with

11:03

the tally marks. You're the one who's

11:05

got the scars to show for it. You're the

11:07

one who gets to say, "I know I can get

11:09

through this because I have been through

11:11

worse." And what's really interesting

11:13

that I'll share is that the younger you

11:16

are in my opinion, the harder life is

11:19

because you have the same hard things

11:22

that occur to you. 10 out of 10 bad

11:25

thing is a 10 out of 10 bad thing. Maybe

11:27

your 10 out of 10 is different than

11:28

somebody else's, but everyone has a

11:29

maxed out pain scale. The difference is

11:31

that when you're younger, you don't have

11:33

the tools to protect yourself. You don't

11:35

have the tools to respond, and you don't

11:37

know how to make sense of the world yet.

11:38

And so no matter what you go through now

11:41

as an adult, I always think to myself,

11:42

there is something for sure that I went

11:44

through when I was younger that was

11:45

harder than this. And every time I look

11:47

for it, I find it. And it reminds me

11:50

that one, this two shall pass. And two,

11:53

I'm still [ __ ] here. And so this year

11:55

had a lot of hardship, not just my my

11:57

mother's death, but it served as a

12:00

reminder of the things that I can put in

12:03

my backpack on my checklist of things

12:06

that I can say I have also survived

12:09

this. So the third thing that I wrote

12:10

down for myself was record-breaking

12:12

outcomes take record-breaking work. And

12:15

so when I was kind of in the in the

12:18

thick of preparing for the book launch,

12:21

this launch, the Guinness World

12:22

Record-breaking launch, right, the guy

12:24

who owned the record before that, Prince

12:26

Harry, had almost doubled the guy who

12:29

ran who owned the record before that,

12:30

which is President Obama. All right, so

12:33

Obama was at 800 something thousand.

12:35

Prince Harry was at 1.4 million. And I'm

12:38

thinking these guys have tremendous

12:41

resources at their advantage and they

12:44

wanted to have a, you know, tons of book

12:46

sales and show, you know, show that they

12:48

had lots of people who love them and all

12:50

that stuff. And I was like, how am I

12:52

going to try and outsell these monarchs

12:54

literally, right? And it's like, well,

12:57

what are the things that are

12:58

controllable is the work that we put

13:00

into it. And I was like, well, I don't

13:01

know how Hard Prince Harry works. I have

13:02

no idea. I've never met him. But I was

13:04

like, I know that I can work four years

13:07

on something without anyone knowing

13:09

about it before revealing it. And I

13:12

think about it a lot like the Olympics.

13:14

So people will train for four years to

13:17

have 10 seconds where the world sees

13:19

them. And what's interesting is that

13:21

people see those 10 seconds and assume,

13:23

okay, 10 seconds when they ran, maybe

13:25

it's, you know, a hundred times that for

13:27

how much they worked. It's just not

13:29

really fathomable for somebody who

13:31

doesn't even know how to work long and

13:33

hard to think about how much effort that

13:35

really takes. And so when I was in the

13:36

thick of it, I just kept thinking to

13:38

myself like, man, this is so much work.

13:40

And then I thought to myself like, yeah,

13:43

no one has ever done this before. So, no

13:46

one has ever done this before. Of

13:48

course, it will take that much work. Did

13:50

I expect to do something that no one had

13:52

ever done before with a level of effort

13:53

that had been repeated many, many times?

13:56

Of course not. The amount of times I had

13:58

to doublech checkck every single email

14:00

flow from every single potential

14:02

combination. It was 400 pages of copy.

14:05

There was more copy written just in the

14:07

emails than words in the book. And then

14:10

every single VSSL, so video sales

14:12

letter, I had six of them. Every single

14:14

one of them painstakingly crafted where

14:16

I have to say, I got to get it shorter.

14:17

I got to get it shorter. But I have to

14:18

stuff more in here. I got to get it

14:19

shorter. How can I put more visuals? How

14:21

can I put more narrative in it? How can

14:22

I How can I minimize the downside? going

14:24

to express more of the of the upside

14:25

potential of this particular thing. And

14:27

then as I was creating the slides,

14:29

right, for for the webinar, I wrote out

14:31

every single word first and then went

14:33

through multiple passes of editing. And

14:34

then after editing the actual words,

14:36

every single word that was said was

14:39

prepared. And then those words had to

14:41

get on the slides. How many? 1,700

14:44

slides. How much AI was used in the

14:46

making of those slides? Zero. Me.

14:48

Because as of right now, there's nothing

14:49

that makes slides like me as of yet.

14:51

Maybe there will be. Currently it

14:53

doesn't not the style I like. And so I'm

14:56

there pasting these things. I was like,

14:57

"Holy [ __ ] this and then I was like,

14:58

"Okay, well, I also have to have a

15:00

visual on every single slide." I did use

15:01

AI for the visuals, but I had to go

15:03

through that and you're like, you're

15:04

like 300 slides in and you're like, "Oh

15:06

my god, this was 2 days." And you're

15:08

like, "I have I have another four I have

15:11

another 1,400 slides to make." And

15:13

that's just for the that's just for the

15:15

webinar. That's just for the first part

15:16

of day one. And then I've got I've got

15:19

the prep that I have to do for every one

15:20

of the interviews. And then I got to

15:21

talk to every one of those guys and tell

15:22

them what I'm going to say and then make

15:23

sure I can steer the conversation way

15:25

that's interesting to the audience and

15:26

then also still promotes the book and

15:28

the other stuff. And so with each of

15:30

these things and even when I when I when

15:31

I had the the playbooks, right, when I

15:33

explained those, I practiced being able

15:36

to walk, say the slide, and position the

15:40

props at the same time. You think, oh,

15:42

well, that that just looked normal. It

15:43

was like I had to do it 50 times, a

15:46

hundred times so that I knew that when

15:49

the the screen would come on, I would

15:51

pull I would reverse order. So I'd put

15:53

the the letter in my pocket. I'd take my

15:55

hat from underneath my arm. I'd pull it

15:57

back up. And then I would say, "Business

15:59

owners, money makers, ballers, can't

16:01

remember what it was. I made this for

16:02

you." And then I transition to the

16:04

second part. Right? And so at every

16:06

single one of these points, I had to

16:08

practice all of it over and over again.

16:09

And I was just like I just kept

16:10

thinking. I was like, "No one will do

16:11

this." I was like, "No one will do

16:13

this." And the reality is that you will

16:15

not get credit for the work you do. You

16:18

We have this desire, at least I do,

16:20

maybe on some level, that I want someone

16:21

to stand next to me when I'm working and

16:23

just be like, "Great job. Great job

16:26

today, Alex. You worked super hard." No,

16:30

you don't get that. Like, you have to be

16:32

that person. And so it comes down to and

16:35

I and I say this a lot but it's because

16:37

it's like it's what gets me through this

16:39

is I always ask myself I'm like what

16:41

kind of man do I want to be? And so when

16:43

I'm in that I'm like am I the man who

16:45

will cut the corner? And I'm like no I'm

16:47

going to [ __ ] do it right. And it's

16:48

like right get back to it. That's it.

16:50

There's no parade. There's no applause.

16:52

There's no confetti. It's like the work

16:54

needs doing and it's either me or

16:56

somebody else. And this was a a project

16:59

of love. I was like, this is something

17:00

that I had wor I mean the first all

17:02

three of my books were actually written

17:03

at once. So you you want to talk about a

17:04

long-term plan. I began writing these

17:07

four plus years ago and it was one Mondo

17:09

book and then I thought wouldn't it be

17:11

amazing if I could culminate the $100

17:13

million series with $100 million launch

17:15

but each of the three books had to had

17:18

to represent what the concept of the

17:21

book was about. And so I have had this

17:23

waiting for four years before I could

17:26

share it. And so I think like I like

17:30

telling yourself in your mind the story

17:32

that you're going to be able to someday

17:34

tell when you're going through the rocky

17:36

cut scene allows you to take the licks

17:39

that you're going to take during that

17:41

period where no one is watching because

17:43

the winning always happens when you're

17:45

alone. People only get to see it when

17:47

you when you when you demonstrate it.

17:50

But the demonstration, the 10-second

17:51

race, the one fight, the me getting on

17:54

stage and doing the presentation, that

17:56

is a microcosm of what it actually

17:58

takes. And it is one of those

18:00

unfortunate things that no one will ever

18:02

be able to observe it because the amount

18:04

of time it would take to observe it

18:06

would be the amount of time it took to

18:07

do it. Unless someone else is going to

18:08

wait for four years just to see that,

18:10

you just have to guess. And so, no one

18:12

will ever know how hard you worked and

18:14

no one will ever care. And so you have

18:16

to create another game or another story

18:18

that allows you to succeed even when no

18:20

one else cares. Which is why you have to

18:23

be the one who who cheers for you when

18:25

no one else is watching. Just know that

18:27

no one will understand. And that's okay

18:29

because you know and you're the only

18:32

person whose respect you need to earn.

18:34

And you're also the hardest person's

18:36

respect to earn because you know when

18:38

you're bullshitting you. And so this is

18:40

also me talking to the winners right

18:42

now. you being the best one in your

18:43

state, the best one in your high school,

18:45

the best one in your in your in your

18:46

company, in your division, in your

18:48

department. That's a low bar. I can't

18:50

remember where this quote is, but I

18:52

think I think Leonard Vinc Da Vinci said

18:54

this actually. I think he said something

18:55

to the degree of like the curse of the

18:56

winner is not that he he aims too high

18:59

and misses, but that he shoots too low

19:01

and he achieves his go his goal. And I

19:03

think that you can't have your own

19:05

respect if you know that you left some

19:08

in the tank. Which is why going bigger

19:12

and asking yourself, am I capable of

19:14

this? Is the only way that you can ever

19:17

truly see? And you can only do that if

19:19

you're willing to fail. Hey, and real

19:20

quick, I spent 200 hours this year just

19:23

making this one project for you, which

19:26

is the $und00 million scaling road map.

19:27

And I broke up the stages of business

19:30

into 10 stages. And you can identify

19:32

where you're at by simply just putting

19:34

in your business information. You go to

19:35

acquisition.com/roadmap

19:37

and it'll spit out this custom report

19:39

that tells you what the constraints are

19:40

at that current level and what you need

19:42

to do to graduate and get to the next

19:44

level. This is our gift to you

19:45

absolutely free. On the thank you page,

19:47

you can book a call with our team and

19:48

we'd love to help you uh figure that out

19:50

and ideally get past it. So number four,

19:52

you have to take care of people who work

19:56

in your company's personal life so that

19:58

they can succeed in their professional

20:00

life. So, I'll tell you what how this

20:02

manifests in reality. The biggest one is

20:04

if someone's spouse or significant other

20:06

is not a fan or supportive of the job or

20:10

the work that they have, they will never

20:13

achieve their potential. And it's it's

20:15

sad. It's unfortunate, but and it may be

20:18

controversial for some of you, but I

20:20

have yet to see it. If you have a spouse

20:22

or a significant other, somebody you

20:24

live with, someone who's like your other

20:25

person, and they're they're not like

20:27

even if they're neutral, you will not

20:29

achieve your potential. Honestly, I

20:31

don't even think close, not even close

20:32

to your potential because I think at

20:35

least I'll just speak for men, being

20:36

good on the home front allows you to

20:38

have full access to your brain so that

20:41

you can go after the hunt. Right? If

20:43

you're worried about what's happening at

20:45

home because you know that when you come

20:47

back there's going to be bitching and

20:48

moaning or like, "Why are you working?"

20:49

Oh, it's just it's always another

20:51

another tough season. It's always going

20:52

to be it's always going to be busy. If

20:54

you have that in the back of your mind

20:56

or in your ear, it's like you start

20:58

pulling your punches. You start cutting

21:00

out early. You start you start avoiding

21:02

taking on the bigger projects to take

21:03

the slightly smaller project. You don't

21:05

set the bigger goal because you know the

21:06

effort that it's going to take to hit

21:08

it. And so you just say, "Well, this is

21:09

an adequate goal." And I want to be

21:11

clear, nothing wrong with that if you

21:13

don't want to see how far you can go.

21:15

And not everyone does, and that's fine.

21:17

But when I think about the people in

21:19

this organization, I have taken more and

21:21

more attention to making sure that their

21:22

personal lives are supportive, their

21:25

environment is conducive to them doing

21:27

the best work they possibly can because

21:29

I want people to be able to do their

21:32

life's work at acquisition.com. I want

21:35

like think about the record I just

21:36

talked about. When someone is 85 years

21:38

old and looking back on their life,

21:40

there are very few moments that you

21:41

actually remember, right? Like you don't

21:43

remember the vast majority of life. you

21:44

just a couple moments that spit out and

21:45

like when you get I'm sure when you're

21:47

much older you might only remember like

21:48

one moment from a year. Think how crazy

21:50

that is, right? And so I got to say

21:53

truthfully to the team when you're

21:55

looking back on this part of your life,

21:57

you will be able to say that you made

21:58

history and there's not that many days

22:00

that you get to do that. And so making

22:03

history though only happens when you've

22:05

got every single thing aligned and luck.

22:08

And so to think to be arrogant enough to

22:11

believe that you're going to overcome

22:12

your your conditions that you've set up

22:14

for yourself and you've got somebody

22:15

who's not supportive versus somebody who

22:16

does, good luck. But that was just it

22:18

was a it was a big it was a big lesson

22:20

for me and that I'm paying attention to

22:22

that from a team perspective of who's

22:24

got supportive uh environments at home,

22:26

who's got supportive spouses, and is

22:28

there ways that I can help them get the

22:31

support of their spouse so that I can

22:32

unlock their discretionary effort

22:33

towards the goal. And I will say that

22:35

making sure that if you do have super

22:37

hard workers in your team, hard workers

22:39

will run themselves into the ground when

22:41

the goal is big enough. And so they will

22:43

usually look to you to see when to rest.

22:46

And so you have to be willing to be

22:47

like, "Take the day, dude. Take the

22:49

weekend, unplug." And then usually, I've

22:51

just seen, this is me personally saying

22:53

this, I think that when they see it from

22:55

above or see it from the person who

22:56

they're quote rolling into or

22:58

responsible for, getting managed by,

22:59

getting led by, they can actually unplug

23:01

for a couple days cuz they're like,

23:02

"Hey, he asked me to chill out. I'm

23:04

going to chill out, right?" And I think

23:06

that it's it's your responsibility to

23:08

have a gauge on where people are getting

23:10

close to cracking and and doullling

23:12

those out. Number five, think for

23:14

yourself or the world will think for

23:16

you. So this is one I thought a lot

23:18

about which is to be unique you need to

23:22

have high agency. And so agency is

23:24

essentially being able to reason for

23:27

yourself from the things that you can

23:30

observe or have observed. And so at the

23:32

lowest levels it's being able to say

23:34

that you like a person, a show, a movie

23:37

that most people don't like. It's

23:39

thinking for yourself. Most people, and

23:41

here's where it gets really interesting,

23:42

most people pick their identities off

23:45

the shelf, right? They come they come

23:47

with pre-anned beliefs. They have a set

23:50

of apparel that they wear. That's that's

23:52

the fashion of this guy. Oh, I'm a

23:53

hipster, which means I have to have

23:56

gauges. I have to have one of those

23:57

beanie hats. That's a small thing. I

23:59

wear black combat boots, you know, black

24:01

things with a chain, whatever. Cuz I'm a

24:04

hipster. And all my beliefs are going to

24:06

be what hipsters believe. And or I'm a

24:09

I'm a redneck. And so I'm going to have

24:12

flannel and I'm going to wear a trucker

24:13

hat and I'm going to have jeans and I'm

24:16

going to have super conservative views

24:18

on X, Y, and Z and whatever. I'm going

24:21

to live in the country and I want a

24:22

ranch. All right, there's nothing wrong

24:24

with doing that. It's just that most of

24:26

the time when you pick your belief set

24:28

and you pick your personality off the

24:29

shelf, the reason that you do that is

24:33

because you didn't actually reason for

24:35

yourself. Meaning there's probably not a

24:37

100% of hipster world views that you

24:40

agree with. There's not a 100% of

24:42

redneck worldviews that you believe with

24:44

if if you believe in that that if that's

24:46

you, right? And so if you actively think

24:50

about all the components of your life,

24:52

which is like what shoes will I wear?

24:54

Why do I pick these shoes? What makes a

24:56

good shoe for me? Why do I wear these

24:58

shorts? What makes a good short for me?

25:00

Why do I wear this shirt? As silly as

25:02

that may sound, you choose every single

25:06

component of your life. And you either

25:07

choose to live it by default or live it

25:09

deliberately. And the people that are

25:12

interesting typically have multiple

25:15

components that they reason for

25:17

themselves that get put into one box.

25:19

And so then when people see them, they

25:21

double take because they're like, "Wait

25:23

a second. These pieces don't go

25:24

together." And what does that do?

25:26

[clears throat] It makes you interested.

25:27

And so let's say that you have the body

25:30

of a meatthead and you dress like a

25:34

redneck, but you quote ancient

25:37

philosophers and you're also

25:39

extraordinarily wealthy. That's weird,

25:42

right? That's odd. And so if that's you,

25:45

then you will probably attract

25:46

attention. And so a lot of people want

25:50

to live a unique life, but they take all

25:53

their decisions from pre-anned boxes off

25:57

the shelf, out of the box. And so I

25:59

think that asking yourself, what do I

26:01

want? And does this thing help me get

26:04

it? Are the questions that begin to lead

26:06

down the path of agency? Because if you

26:08

approach every component of your life

26:10

with that lens, you'll often find that

26:12

the things that you took off the shelf

26:14

don't. the politics you you vote for,

26:17

the people that you the the the sports

26:19

teams that you root for, all of this

26:20

stuff that you've built your life

26:21

around, not at all. And so having high

26:24

agency is higher cost in the short term

26:27

because you actually have to make these

26:28

decisions and also suffer the rejection

26:32

of decisions that other people who might

26:34

all dress like hipster not agree with

26:36

because you didn't take the same belief

26:38

out of the box or off the shelf as they

26:39

did. But it's lower cost long-term

26:42

because you don't find yourself 10 years

26:44

down the road wondering how you got

26:45

here. How did I marry this person? How

26:48

did I start this business? Why am I

26:50

dressed this way? Do I even care about

26:51

this stuff? Why do I vote like that? You

26:54

got here because you never questioned

26:56

your decisions and just went with the

26:58

flow. You went with what everyone else

27:00

was doing. But everyone else is unhappy,

27:03

mediocre, overweight, in debt, and

27:05

divorced. Why would you be like them?

27:08

And so the only way out is by turning in

27:12

words and saying, "What do I want? And

27:14

does this thing help me get it?" And if

27:16

the conclusion that you come to is

27:18

different than everyone else's, great,

27:20

because you don't want to be like them.

27:21

So you should hope to find discrepancies

27:23

between what you decide and what other

27:24

people decide because it means you have

27:26

begun the path of thinking for yourself.

27:28

Maybe you like a movie that your friends

27:29

don't like. Instead of saying, "Oh, I

27:31

mean, it's okay." Don't hold back. Be

27:33

like, "I think it's a great movie."

27:34

They're like, "Well, you're an idiot."

27:35

You're like, "Okay, I like that show.

27:37

That show's trash. Okay, don't watch it.

27:39

Like, that's it, right? Oh, why do you

27:42

wear such lame shoes? Why do you wear

27:44

jean shorts, Alex? Why did you wear the

27:46

little sandals for two years that I wore

27:48

that were really weird because at the

27:49

time that those shoes served what I

27:51

wanted. I wanted cuz I was at the beach

27:53

a lot cuz Leila and I were traveling and

27:54

so I was like, I want something to go to

27:55

the gym. I want something to go to the

27:56

pool. I want something to go to the

27:57

beach. I want something that can climb.

27:58

I want something to go to a restaurant.

27:59

That's why I was close to close to

28:00

shoes. It gets me everything I want.

28:02

Great. Alex, it doesn't look cool to

28:04

who? Who does that look not cool to?

28:07

Girls, I'm married. I don't give a [ __ ]

28:09

Who does that not look cool to? GUYS,

28:11

WHY DO I CARE WHAT THEY THINK, RIGHT? I

28:13

I don't even know how to say it any

28:14

different. Like, why would I care about

28:15

any of that? They're not walking in my

28:17

shoes. Quite literally, these are

28:19

comfortable. And if you don't like them,

28:21

wear whatever shoes you want, right?

28:23

[laughter] And so I think that when and

28:26

this actually has a tie into marketing

28:27

which I think is important which is like

28:29

if you want to make content you want to

28:31

you want to build a brand of some kind

28:33

the brand has to get built from the

28:35

bottom up. You have to reason from that

28:36

perspective. What do I want? Does this

28:37

help me get it? And when you think that

28:39

way you'll actually be able to build a

28:40

unique brand because no one will have

28:42

the same exact life experience as you.

28:44

And when you do that is what creates the

28:45

unique combination and you'll be able to

28:47

defend why you believe what you believe.

28:48

Because if you cannot explain why you

28:50

believe what you believe you believe

28:51

what someone else told you to believe.

28:53

and you never questioned it. Number six,

28:55

a hard conversation up front can save

28:57

you millions of dollars and years of

28:59

life. So Rockefeller said this, which is

29:02

a friendship founded on business is

29:04

better than a business founded on

29:05

friendship. So the big thing here is I

29:08

used to say I used to hear people say I

29:11

only can do business with people via

29:14

handshake. And people that I just met

29:16

when I was really young were like oh if

29:18

we have to draw a contract I don't want

29:19

to do a deal. And I was pressured into

29:22

doing handshake deals when I was younger

29:24

with people that were quote more

29:25

experienced because I didn't want to

29:27

seem, you know, disintegrous or

29:29

unintent, right? A dishonest person. Oh,

29:31

I need a contract. And then I just

29:33

realized they were complete scoundrels

29:34

and full of [ __ ] And so then I went the

29:36

other extreme, which was like everything

29:37

has to be in contracts, which I think by

29:39

and large would serve you really well

29:41

for anybody who's starting out your

29:42

first 10 years in business. If you do 10

29:45

years of business with someone, you will

29:47

be able to get to the point where you

29:48

can have handshake agreements. But you

29:50

do not extend trust to someone who has

29:53

not earned it. And I think that there's

29:56

different levels of this. If an employee

29:58

comes to the business, of course, like

29:59

you you have to extend trust, right? But

30:01

if we're talking a business partnership,

30:03

well then like we should have a track

30:05

record here. We should have a a large

30:07

data set of behavior that I can look at

30:09

in different circumstances where I know

30:10

that you will behave in this way. And so

30:12

for me, trust is believing that the

30:14

person will act in ways that are that

30:16

are similar to the way they have

30:16

continued to act in the past, right?

30:18

They are consistent. And I want to be

30:20

real with you for a second. So I said

30:22

this year was a tough year. I had eight

30:24

lawsuits this year, right? And most of

30:27

them were at the very beginning of the

30:28

year and I dealt with almost all of

30:30

them. And here's the part that people

30:33

won't tell you. All my lawsuits have

30:35

been with people who were friends of

30:37

mine or friendly. And if you're like,

30:41

"Huh? Well, I can't believe that he

30:43

would get in arguments over his friend.

30:44

What do you think divorces are? Right?

30:46

Like, we humans think that we're somehow

30:48

immune of like, "No, I'm really cool

30:51

with this guy. We're best friends. I

30:52

don't think we're ever going to get an

30:53

argument." Okay. Well, consider this.

30:55

People who sleep with each other for

30:58

extended periods of time make life

30:59

commitments to each other half the time

31:02

end it. So, if you think the most

31:04

important relationship in your life

31:06

where you're sharing everything with

31:07

this person, you're committing to

31:08

forever, half the time it ends, maybe,

31:11

just maybe, write down a [ __ ]

31:13

contract. And the reason that I I

31:16

honestly had a lot of these lawsuits is

31:17

because, and the thing is is it takes

31:19

years for these things to come due,

31:20

right? Like you have a business thing

31:21

that was 6 years ago and then the thing

31:23

finally really starts to make money and

31:26

then you have a conflict, right? And so,

31:28

you have to deal with all the

31:30

uncomfortable stuff upfront. And I just

31:33

so strongly encouraged you to like those

31:35

contracts. I avoided hard conversations

31:38

and was like, "Ah, we'll figure it out

31:39

when it gets to that." And we both

31:40

didn't want to talk about those things.

31:41

We didn't want to we didn't want to mess

31:42

up the friendship. It's like, bro, if

31:45

you think you can't have a hard

31:46

conversation when there's no money on

31:47

the line, just just assume that you will

31:50

be in a lawsuit for many years. Just

31:52

assume it. And if you're not willing to

31:54

have that hard conversation up front and

31:55

you willingly will go into having

31:58

multiple years of lawsuits on the back

32:00

end, then you deserve it, right? And

32:03

it's so avoidable and it's likely that

32:04

it's not going to work out because one

32:06

or both of you can't have hard

32:07

conversations, which is required for

32:08

success. And so I unfortunately have the

32:11

scars for this one. The contracts that

32:13

I've done in the last couple years are

32:15

significantly better than the ones that

32:16

I did six, seven years ago, but those

32:18

are the ones that are coming due now.

32:19

And so the time that you should have

32:21

great agreements was 20 years ago. The

32:23

second best time is today. So just start

32:25

with the frame of like, hey, I want

32:27

everything in in writing just so we have

32:29

no misunderstanding so there's no

32:30

unspoken expectations because the last

32:32

thing in the world that I would want is

32:34

that I would disappoint you because you

32:35

expect me to do something that I was

32:37

unwilling to do or that I didn't know

32:38

you wanted me to do. And so you can

32:40

approach from that perspective and then

32:41

you have to say, "Hey, what happens if

32:43

you don't want to be a partner with me

32:45

anymore? What happens if I don't want to

32:46

be a partner with you anymore? What

32:47

happens if you die? What happens if I

32:48

die?" Right? Right? What happens if we

32:49

disagree on where we're going to put the

32:51

money? Right? What happens if we

32:52

disagree if we're going to sell? These

32:53

are all things you have to talk about.

32:55

And so, you either do it now when

32:56

there's low stakes or you do it at the

32:58

end when you both have high stakes. And

33:00

I can promise you it's much better when

33:01

there's low stakes. So, there's a really

33:02

cool concept. I think Shiron said this

33:04

and I really like it. He said, you can

33:07

you can see what level of friend you

33:09

have by the things that you talk about

33:12

with them. So, he had five levels of

33:14

friends. I really love this. And I would

33:16

use this as a litmus test for thinking

33:18

through the quality of the friendships

33:19

that you have in your life. The lowest

33:21

level of friend is someone that you can

33:22

only talk about the past with. Oh, the

33:25

good times we used to have. Oh, remember

33:26

high school past, right? The next level

33:30

friend is somebody who just talk about

33:31

other people with. Oh, how's so and so

33:32

doing? How's Let's talk about that

33:33

person. Let's talk about that person.

33:35

Aka kind of gossiping. But that's what

33:36

it is. Level two. Level three friend is

33:39

someone that you can talk about ideas

33:41

with. Oh, wouldn't it be cool if Oh,

33:43

isn't it amazing? You can dream, right?

33:45

ideas, concepts. The fourth level of

33:47

friend is how you can tr somebody you

33:49

can do stuff with, you can talk those

33:51

ideas and actually execute, you can take

33:53

action, you can do things together, etc.

33:55

Fourth, and then fifth is friends that

33:57

you can make, lose, and spend money

34:00

with. And I believe that because for

34:03

whatever reason, money is just one of

34:04

those subjects that I think it just

34:07

shows how I mean, it shows how someone

34:10

behaves around a reinforcer and what

34:11

someone values. It just kind of cuts

34:13

through the crap of everything. And so

34:15

like Shiron for example is our

34:16

president. Shiron and I have done deals

34:18

together for like five plus years and we

34:20

really started almost as to use the

34:22

Rockefeller quote like we are a

34:24

friendship founded on business and it

34:26

has worked out great compared to most of

34:28

the businesses I founded on friendship.

34:30

And so we've just done lots and lots of

34:31

deals together. We've had ups, we've had

34:33

downs. We've made big calls and I just

34:35

have seen him in all the ups and downs

34:37

of those years and he's seen me and

34:38

we've been like let's do more stuff

34:40

together because it's so rare. And so at

34:42

this point, could I have a handshake

34:44

agreement with Chiron? Yes, totally. And

34:47

we do have them on lots of different

34:48

deals. On the really big stuff, we still

34:51

write it out. Why? Just so we're on this

34:53

literally the same page. And so I was

34:55

just reminded of that this year, and it

34:57

would be I'd be remiss to not say what I

34:59

learned from the eight lawsuits that I

35:00

got in this year. Those are my big

35:02

takeaways is that know what level of

35:04

friend you're with. Make sure that you

35:06

put everything in writing, and you want

35:07

to frontload the discomfort. Number

35:08

seven, do more than what is required. So

35:11

I said this was a legal year and so part

35:13

of this was looking into compliance and

35:15

other things that are kind of risks for

35:17

any business as you get over a certain

35:18

size because the bigger you are the

35:20

bigger the target that's on your back

35:22

and so if you wish for success you also

35:24

wish for the pains that come with

35:25

success and as much as many people want

35:26

to say like ah champagne problems or

35:28

rich people problems they are problems

35:29

nonetheless and I promise you they are

35:31

still painful and so I would say you

35:33

want to go above and beyond. So what's

35:36

interesting is you also want to become

35:37

educated right ignorance is not defense

35:40

real if you don't know a law exists it

35:42

does not exclude you from the

35:44

consequences of it and so in realizing

35:46

that you have to be proactive in

35:48

learning the laws of everything that

35:50

applies to you which is there are a lot

35:52

of them and now with AI they can

35:54

summarize some of these things but like

35:56

I almost I got like a a law degree this

35:58

year on public private I just had a lot

36:00

of law that I had to go through and what

36:02

I will say is that as much as people

36:03

might you know poo poo it I think buying

36:05

By and large, most laws are written with

36:08

one, good intent, and two, when you

36:10

really follow the letter of the law, it

36:12

kind of makes sense. And so, I want to

36:15

crush everyone and play by the rules.

36:18

And so, once you know the rules, then

36:20

you can you can almost play with more

36:22

freedom because you just know where to

36:24

avoid, right? Or what to what to

36:26

basically you have to know what the

36:28

rules are. I don't want to say so you

36:29

can bend them or break them because

36:30

obviously that's we're talking about

36:32

law. So, just leave it there. But you

36:33

got to know the rules of the game that

36:35

you're playing and the law as far as

36:36

we're talking about business. Those are

36:38

the rules of the game. And so, how can

36:40

we get into the game and try and win? We

36:42

don't even know the rules we're playing

36:43

by. And so, that would say that to me it

36:46

was like a a big thing that happened

36:47

this year that I would encourage you to

36:49

just look at the laws that apply to your

36:51

specific business or industry or

36:53

partnerships and be very well acquainted

36:55

with them to the same degree. Also,

36:57

rereading the contracts that you have in

36:58

like your employment agreements, your

37:00

partnership agreements. It's just good

37:01

to know like what what what tools do I

37:04

have at my disposal right now and what

37:05

expectations are do I do other people

37:07

have of me that I'm unaware of and that

37:08

was hugely enlightening and also that

37:10

has just allowed me to sleep so much

37:11

better and knowing these things has

37:14

allowed me to take what would otherwise

37:16

be very stressful I mean imagine eight

37:17

lawsuits a lot of lawsuits right

37:19

something that would have otherwise been

37:20

very stressful and say okay I understand

37:21

the variables we will take these actions

37:24

I don't need to have any more cycles on

37:26

this next thing cuz that's where the

37:28

lawyer the lawyer stuff will eat up your

37:30

bandwidth It eats up your shower time.

37:32

It eats up your dinner time. It eats up

37:34

when you're staring out the window, when

37:35

you're driving in the car. That's the

37:36

cost of being in legal battles. But if

37:38

you can minimize the cost of that by

37:40

saying, "I understand where the conflict

37:42

is, and I know what steps I'm going to

37:44

take and I have documentation to provide

37:46

these things, you can you can actually

37:49

circumvent the vast majority of the pain

37:51

and suffering that goes along with,

37:52

which gives you a significant strategic

37:54

advantage when you're in extended

37:55

conflicts." All right, so next one. This

37:57

one is probably a little bit more around

37:59

my current stage of life, but this is um

38:01

I mean that's what this is about. Right

38:03

now, I'm shifting the way that I'm doing

38:05

work, which is pretty significant. And

38:06

so, I will first put the disclaimer out

38:08

there that you want to model the rise,

38:10

not the you know the the the peak part.

38:12

So, to use an example that people can

38:15

understand, you're not like, "Oh, I want

38:16

to get rich, so I should fly private."

38:18

Don't fly private to get rich. It's

38:20

something that people do once they are

38:21

rich, right? If you want to get tall,

38:22

don't play basketball. It's just that

38:23

tall people play basketball. Very big

38:25

difference. All right? And so this is

38:28

the first year in my life where I hit I

38:32

hit my financial goals. Acquisition.com

38:34

crushed it. Portfolio companies crushed

38:35

it. Launch crushed it. Like we did

38:38

really well this year. This was the

38:39

biggest financial year that I've had in

38:41

my career, including the years I've had

38:43

exits. And in light of that, I actually

38:46

feel for the first time in my life that

38:48

I have enough. And I know that sounds

38:50

ridiculous to some people. How could

38:52

this now be the enough number? But I

38:54

would say that I have always had bigger

38:55

goals than most people. But I also feel

38:57

like I know when enough is enough for

39:00

me. They just happen to be bigger than

39:01

most people's goals. I do not have a

39:02

permanently moving goal coast goalpost.

39:04

Like for example, I tend to be a little

39:06

bit more muscular than most people are.

39:07

But I got to a point where I was at 245

39:10

and I was like, "This is a bit much.

39:12

This is pretty big. I don't need to do

39:14

more than this." Now, some people are

39:15

like, "Oh, he's got to get bigger.

39:15

Always got to get bigger. I don't have

39:16

that." I was like, "There, this is

39:18

enough. This is I'm more muscular than

39:21

most people even want to be, but I am

39:23

muscular enough. And so to the same

39:25

degree, I probably have bigger financial

39:27

goals than most people have, but I have

39:29

finally achieved the things that I

39:31

wanted to. Now, what am I going to do

39:32

with the business? It's not like I'm

39:32

going to end them. It's just that the

39:33

way that I'm playing the game is

39:34

changing. And so, I'm I'm relaying this,

39:37

so this may seem like flashing news, but

39:39

I am now shifting to planning my

39:41

personal life first and allowing

39:43

business to fill in the cracks. And I

39:45

have such strong reinforcement cycles of

39:47

having worked for so long, so many hours

39:50

that I just I have to unlearn how to

39:53

work all the hours of the day. I wish I

39:54

could say it's discipline and all that

39:55

stuff. It's like I've been rewarded and

39:57

reinforced for doing this for so long,

39:58

but it really is less effort for me to

39:59

work all day than it is to stop working.

40:01

And so that's kind of the the path that

40:02

I'm in right now. And when I observe the

40:04

people who are going from you know a

40:06

billion to 10 billion or 10 billion and

40:08

beyond you get past a point where you

40:11

will be compensated for the quality of

40:13

your judgment not the quantity of your

40:15

work. And so I feel like for the first

40:17

time my life I have crossed that

40:19

threshold for me is that there there is

40:21

significantly higher leverage in my

40:23

ability to pick and make correct bets.

40:26

And if that becomes the highest leverage

40:28

work that I have, then I have to

40:30

reorient my life in a way that maximizes

40:34

the quality of my decision-m which means

40:36

that I probably will travel more. Why

40:39

would traveling help the quality of my

40:40

decision-making? Well, I'll gain more

40:42

perspectives, more filters, more

40:44

positions to consider a decision

40:46

through. I will probably see more people

40:48

than I have seen in the past because

40:49

their perspectives will also help color

40:52

and shade in the edges, give more

40:54

dimension to the decisions that I'm

40:55

trying to make. Me, I'll probably try

40:57

and I'm trying to prioritize sleep a

40:59

little bit more. Now, I've I've never

41:00

not prioritized sleep. I just like I

41:02

sleep until I can and then I work,

41:04

right? But I will probably be more

41:05

proactive in doing some of those sleep

41:07

hygiene things that are a little bit of

41:08

a pain in the ass that can get you that

41:10

10% or 20% more. I'm going to be doing

41:12

that now. I will probably have more time

41:14

that I will unplug on the weekend so

41:16

that I can let my mind wander so that I

41:18

can think of kind of out of the box

41:20

ideas. And this happened just recently,

41:23

like two weeks ago. I I had my EA team,

41:27

they've they've changed my schedule a

41:29

little bit so that there's even more

41:30

free time than there was before, which

41:31

there was already a lot of free time.

41:33

But free time for me does not mean that

41:35

nothing's happening. It just means

41:36

there's nothing planned. And so because

41:37

I had two days like back toback, I

41:40

believe having an empty schedule allows

41:41

me to do that which matters most. And I

41:44

believe that the time of the CEO or the

41:45

time of the founder is the most valuable

41:47

asset or resource in the business. And

41:49

so why would I not want the best

41:51

allocator of the most expensive asset to

41:53

be me? And so that's how that's how they

41:56

have blocked for me so that I maximize

41:58

my free time. Now in that free time, put

42:00

together a deal that will make us more

42:03

than we probably did in entire revenue

42:05

this year. And I did it in basically one

42:06

day with six and a half hours on the

42:08

phone calling different people just

42:10

because I had slept well. I had the high

42:12

I had the lowest resting heart rate I

42:13

ever had. And I had the best like sleep

42:15

score I gotten in it was a record in my

42:18

entire life. It was the best. Well, the

42:20

score would only go to 100, but like my

42:21

resting heart rate and my HRV were the

42:23

highest and lowest respectively they'd

42:25

ever been. And I was like, I feel like I

42:28

can see color today. And that quality of

42:30

decision-m at this point is the best

42:33

strategic decision for me. And so in

42:35

some ways, maybe I still have the same

42:37

objectives and I'm now just orienting my

42:38

life to now do the next version of what

42:40

success looks like or what I have to

42:42

change in order to become the person who

42:43

can lead this company to where where I

42:46

think it can be to help the most people.

42:48

And so that is what you will see kind of

42:51

going forward. And I have not I have

42:52

been in the stage that I was at from how

42:54

I worked for the last 14 years. So this

42:56

is a pretty significant change for me.

42:58

But I will be putting my I'll be

42:59

planning my life first and then business

43:02

will fill in the cracks. So really

43:03

powerful frame that I've been thinking

43:05

about a lot has been what do you want to

43:07

have happen and what increases the

43:09

chances of that happening. So here's the

43:12

next lesson. Two frames for

43:14

reconsidering the hard decisions and

43:17

conversations that you have to have. So

43:20

let's say someone does something that

43:22

you don't want them to do. They say

43:23

something bad, something happens, right?

43:26

something that I you have an innate

43:28

reaction which is that typically it's

43:30

something called it's a it's a

43:32

countermeasure right so if someone

43:33

punishes you in some way you want to

43:35

counter punch them back you want to

43:37

counter control you want to punish them

43:39

so that you want to punish them even

43:41

more so that they dare not punish you

43:43

right but when we think about these two

43:45

questions which is what I want to have

43:47

happen what do I want to have happen and

43:48

number two what increases the odds of

43:50

that happening often times your initial

43:53

reaction to what you want to do is

43:55

almost antithetical to what you want to

43:57

occur and what increases the chances of

43:59

that happening. And so, for example, if

44:01

someone says something bad to me online,

44:02

I might have the immediate desire to go

44:04

punish them publicly, right? What do I

44:07

want to have happen? I would like this

44:08

person to move on with their lives and

44:11

forget that I exist. That would be what

44:13

I would want to have happen, right?

44:15

Realistically, what increases the odds

44:17

of that happening? Does me interacting

44:18

with them, reinforcing the fact that

44:20

they said that increase those odds? No.

44:22

I increase the likelihood that that

44:24

person hates me even more and does even

44:26

more to try and damage me. So that would

44:29

make my problem worse, not better. And

44:31

so that is just a two-step decision

44:33

frame that I continue to use more and

44:36

more and more, especially with

44:38

interpersonal relationships. Hey, this

44:40

employee is doing a bad job. I want to

44:42

yell at them. What do I want to have

44:44

happen? I want them to do a good job. Do

44:45

I think yelling at them will increase

44:46

the likelihood of that happening? No. I

44:48

think they'll have more anxiety and

44:49

they'll probably decrease their

44:50

performance. Okay, so that's not going

44:51

to work. What do I want to have happen?

44:53

Okay. Can I reward or publicly give them

44:55

status for the one thing they've done

44:57

well so that they can see some positive

45:00

loop and then maybe they will do more of

45:01

that thing? That probably does increase

45:03

those odds. So, I'll do that instead

45:04

even though I want to punish them for

45:06

being a [ __ ] right? And so, what's

45:08

interesting is that when I ask myself

45:09

those questions, the thing that

45:12

increases the odds of me getting what I

45:14

ultimately want rarely is what I want to

45:16

do or at least is rarely my initial gut

45:19

reaction. And when I look at how most

45:21

people live their lives, they live their

45:23

lives from gut reaction to gut reaction

45:25

to gut reaction and then

45:26

counterreaction. And they're just

45:27

responsive. All they're doing is just

45:29

like they're like seaweed in the ocean.

45:31

They're just moving and they have no

45:32

direction. They're just constantly going

45:34

back and forth, right? And they're never

45:36

getting what they want. And they think

45:37

that life is chaotic. But when you

45:39

actually ask yourself those questions,

45:41

you typically can guess, no, I don't

45:43

think that's actually going to increase

45:44

the likelihood that happens. I think

45:45

that person is going to hate me more if

45:46

I do that. Right? Then why will you do

45:48

it? Right? And so often times when you

45:51

have those when you use those two

45:52

razors, one of the most common things

45:55

that comes up and it's now become an

45:56

inside joke for for me and some of my

45:58

friends is doing nothing at all is often

46:01

the most productive thing to do in those

46:03

situations. And so it has now taken on

46:06

this inside joke of the heavyweight

46:07

champion of the world, which is that

46:09

there's all these different potential

46:10

actions and the heavyweight champion of

46:12

the world is do nothing. And that one

46:14

almost always wins because what should I

46:16

probably do? Keep doing what I'm doing.

46:18

keep on my business, focus on my

46:20

marriage, focus on doing good work, and

46:22

ignore the rest. And what's interesting

46:24

is that it is physically efficient but

46:26

emotionally painful. And so that is one

46:29

of the I would say one of the one of the

46:31

the artifacts that I've collected this

46:32

year. So number 10, more better, new.

46:34

Now, this isn't going to be a new

46:35

concept for anyone who's listening to my

46:37

stuff, but I will have a slightly

46:38

different take on this. New is

46:40

incredibly risky. And so this is the

46:43

best analogy that I've I I visualized

46:45

this year that I'm probably going to

46:46

take with me for the rest of my life,

46:47

which is I want you to imagine here we

46:49

go. Actually, look at this. If I have

46:52

these these candies, all right, and I

46:54

throw them all over the place. If I keep

46:56

doing this, how likely is it that all of

46:59

them are going to end up in the exact

47:01

position, separated by color and stacked

47:04

together? Very unlikely. I would have to

47:06

hit refresh and keep doing that many

47:08

many times until eventually all of these

47:12

are lined up, stacked up on on each

47:14

other super nicely in a way that's

47:16

organized. Right? This would take a lot

47:19

like could it happen? Of course it

47:20

could. It is statistically possible. Is

47:23

it likely? No. And so when you think

47:25

about this, this is six pieces of candy,

47:27

right? There are variables within your

47:29

business that create the business that

47:30

works, right? And so when you have your

47:34

business and it is stacked, it is

47:35

working, it is generating revenue, the

47:38

likelihood that you changing one of

47:40

these variables makes the building or

47:42

makes the stack or the business better

47:45

goes down. And the taller the stack is,

47:49

the more evolved your business is, the

47:51

more bricks in that building have been

47:54

properly placed. And so the higher the

47:56

likelihood the next move is the wrong

47:59

move if it's something different. So

48:01

I'll give you a marketing version of

48:02

this. If you have something called a

48:04

control and you have a variant when you

48:06

run a split test, AB split test. If you

48:08

have a control that you've run 36 split

48:10

tests on and it has won 36 of those, it

48:14

is the number one control. The

48:16

likelihood that you changing that

48:18

resulting in an improvement is low. And

48:21

so if you think about your business as

48:22

it currently stands is there's many

48:24

different ways to align these variables.

48:25

Almost all of them are not profitable

48:27

businesses. You happen to have one that

48:29

actually works. And so if you have that

48:32

then the highest risk adjusted move that

48:34

you can make is that you do more of the

48:36

thing that already works. I will keep

48:38

doing more bricks in this order because

48:39

that has worked before. Right? You might

48:41

try and do better which is a tiny

48:44

variation off of what you're currently

48:46

doing. But something truly new rarely

48:50

works. And so and it also usually takes

48:53

the most resources. And so for us, if

48:56

we're going to do something new, I give

48:58

myself one new thing a year. One. So

49:02

what was the one new thing this year? It

49:03

was the book launch. That was this year.

49:05

Next year, you'll find out what it is,

49:06

right? But I get one. And it's because I

49:09

know what the tremendous drain of

49:10

resources is. One big thing, one new

49:14

thing. And so I would say that the

49:16

bigger the companies that we have, the

49:17

more resources we have, the fewer new

49:19

things we're doing. Because when you

49:21

when nothing works, you want to hit

49:23

refresh as many times as you can. You

49:24

want to do lots of new [ __ ] cuz

49:26

nothing's working. But as soon as

49:28

something works, then you start to have

49:30

direction. You want to have less and

49:32

less deviation from that, unless you

49:34

really believe there's an existential

49:35

risk that would require you to change

49:36

everything, which is significantly less

49:38

likely than you really think it is. In

49:40

fact, I would say many business owners

49:42

will destroy their businesses in reality

49:44

for problems that they have manufactured

49:46

artificially. Problems that have not

49:48

even yet occurred because they are

49:49

afraid of them happening when in reality

49:52

when that problem happens, it's not

49:53

going to happen overnight. And you're

49:55

going to have some some some heads up

49:57

probably. And for those of you who are

49:59

old enough to have businesses during co

50:01

so if you had business at least for at

50:02

least for five years, right, or six

50:05

years, you know that you'll survive.

50:07

you'll adapt just like you always have.

50:09

And so do not try and change the

50:11

business to solve problems that do not

50:13

exist because there is more than enough

50:14

problems that absolutely do exist today

50:16

that you should be solving. And so going

50:19

back to more and this has been something

50:20

that's been just I feel like I've got

50:21

another layer of paint on the more

50:23

better new is that often times the

50:25

highest return question is why can't I

50:28

do more of the thing that's working?

50:30

Now, there's usually a much deeper,

50:32

harder problem that you have to solve

50:33

once you do the easy moores, but there's

50:35

always a way to do more than you

50:37

currently are. And it's just that once

50:39

you realize that the level of difficulty

50:41

of what it takes to do the next more is

50:43

harder than doing something better or

50:45

new. So, instead of you bucking up and

50:47

and and saying, "I'm going to focus on

50:49

this very hard problem," you then

50:51

distract yourself with reasonable

50:53

problems that no one will blame you for

50:55

solving. Because the biggest risk to the

50:57

business is not like a stupid decision

50:59

because those are unlikely to actually

51:00

occur. The real risk to your business is

51:02

the second, third, and fourth most

51:04

profitable things that you could do

51:06

rather than the most valuable thing that

51:08

you can do. This was a very important

51:10

lesson for me this year. And so when you

51:12

get clear on what the harder question is

51:15

that you need to ask of why can't I do

51:17

more and now it's getting hard for me to

51:19

do it. Then we have to remove every

51:21

distraction that you have that makes you

51:23

think about anything besides solving

51:26

that problem. That's it. And sometimes

51:29

the answer to that hard problem isn't a

51:31

one week, a 4 week or 4 month solution.

51:36

Sometimes you realize that your culture

51:38

is [ __ ] and you have to fix the

51:40

culture and that's going to take you 18

51:42

months. And when you're 6 months into

51:44

it, things will feel worse than they did

51:46

when you started. But it doesn't make it

51:48

any less of the correct decision for the

51:50

business. It just means that your

51:51

reinforcing event or the reward for the

51:54

work that you're going to have is far in

51:56

the future. And it doesn't mean that 6

51:57

months in you should now change course

51:59

because it hasn't started working yet

52:01

because you knew when you started and

52:03

you realized that this was the true

52:04

constraint of the business that this was

52:06

going to be a long and painful road

52:07

ahead of you. And so you do not want to

52:09

then solve try and come up with a new

52:11

solution when the first solution never

52:13

had time to bear fruit because sometimes

52:16

the most productive thing you can do in

52:17

the business is give time time. Let the

52:20

solution actually work. This has been a

52:22

very hard lesson for me many times as an

52:24

entrepreneur and I just want to pass it

52:25

to you because many of you guys have

52:27

many half-built bridges. You you had a

52:29

way to get across but you knew it would

52:31

take four months but one month in you

52:32

were still suffering. You thought well

52:33

maybe I'll do this but it's like you

52:34

never let the first bridge get finished.

52:36

And so in a real way for me, I realized

52:38

that I needed to build a brand. I've had

52:40

I'll give you two examples of this. So

52:41

one early days of gym launch, Leila and

52:44

I realized that we had an entire tier of

52:46

directors that were not competent

52:50

enough. And so over the next 12 months,

52:53

we had to turn 11 out of 11 directors.

52:56

Very painful. And when you turn

52:57

directors, what do you think you also

52:58

have to do? Sometimes you have to turn

52:59

the teams underneath because they had a

53:01

low bar. And so they brought in a lot of

53:02

low bar people. There was obviously some

53:04

good people they brought into, but like

53:06

very very painful process. Kind of

53:08

killed morale for that whole year. But

53:10

we knew that we weren't going to be able

53:12

to grow the business because the level

53:13

of skill of that team was not sufficient

53:16

and we our bar was too low and

53:18

unfortunately we can't fire ourselves

53:20

and so we had to do the next natural

53:21

thing. That was very painful. 6 months

53:24

into that culture is worse and we

53:26

haven't turned the whole leadership

53:27

team. Was it the wrong course of action?

53:29

No. Should we change course? No. But it

53:31

means that you have to learn to suffer

53:32

because sometimes the correct growth is

53:34

the most painful path because the

53:35

highest leverage move often is the

53:37

hardest problem that you're not choosing

53:39

to allocate attention towards solving.

53:40

In a more recent one, I was at 30 to 40

53:43

million a year for 3 years for gym

53:45

launch. And the big aha that I had was

53:47

that I needed to build a brand and that

53:50

took years. And so when I went into it,

53:52

I was like this I will have to keep

53:54

doing this for many years before I'm

53:55

going to bear any fruit from this. And

53:57

my income when I made that call went

54:00

down for the first two years by a lot.

54:02

And so I think you have to be willing to

54:04

stomach that period of time or you will

54:06

never be able to do the real solutions

54:08

that are really going to move the needle

54:10

because most business owners will do the

54:11

second, third, fourth thing, the

54:13

incremental improvements rather than the

54:14

order of magnitude changes that

54:16

typically take order of magnitudes in

54:17

terms of time and effort. So number 11,

54:20

it's okay to just make money. So hear me

54:24

out. There's something that I like to

54:25

call the third marshmallow fallacy. And

54:26

so it goes like this. So many of you

54:27

guys have probably heard about the

54:28

research study of like, okay, we they

54:30

videotaped kids and they said, we'll put

54:32

one marshmallow in front of you and then

54:34

if you wait, you know, whatever, 10

54:35

minutes, we'll give you a second

54:36

marshmallow. And the kids that wait, you

54:38

know, 10 minutes, they're more

54:39

successful in life because it's, you

54:40

know, proxy for your ability to delay

54:42

gratification. Okay. What's interesting

54:44

about that is that people then assume

54:45

that delaying gratification is always

54:47

the best course of action. And this is

54:49

why this is a very interesting lesson.

54:51

If you delay gratification indefinitely,

54:54

then you will work your entire life for

54:56

nothing because you have delayed

54:58

gratification and then you will die.

54:59

Said differently, if you were the ant

55:01

that always saves up your money for the

55:04

winter and you keep saving and keep

55:05

saving, keep saving and then you die,

55:07

you have a big stack of crumbs that you

55:10

will never have done anything with. And

55:11

so the question is no longer like once

55:14

you have learned to delay gratification.

55:15

So this will be me talking a little bit

55:17

more to the winners in the room. Once

55:18

you have learned to delay gratification,

55:20

you then have to learn the even harder

55:22

task of the appropriate time to accept

55:25

gratification. Real. So this is

55:27

incredibly difficult especially for

55:29

winners because in the earlier part of

55:30

your career you be you get reinforced

55:32

you get rewarded for delaying

55:34

gratification. And often times it is

55:36

there is a dose relationship as in the

55:39

longer you delay the bigger the outcome.

55:40

So you just continue to learn to delay

55:42

more and more and more. But there is a

55:44

time where it comes to reap because you

55:46

cannot sew forever. And so I was having

55:49

a conversation with a friend of mine who

55:50

was like, "Hey, I don't want to do this

55:52

thing because it's not going to add

55:53

enterprise value." But the amount of

55:55

money that we were talking about for

55:56

this particular deal was like hundreds

55:59

of millions of dollars. And I wasn't

56:02

even that confident that the the other

56:04

thing was going to happen and it would

56:05

be like 10 years in the future from now.

56:07

And so we need to allow some risk

56:10

adjustment for outcomes to make their

56:14

way into the decision. If you can get

56:16

paid today versus getting paid in 5

56:19

years, there is a value to that money

56:22

because you have five more years of

56:24

being able to use those resources to

56:25

acquire more resources. And so I would

56:28

say that something that has shifted in

56:30

me particularly was that it's okay to

56:33

make money. Like you can also just make

56:35

money for the sake of making money. And

56:37

I think that's fine. And I'll say this

56:39

differently, which is like in a business

56:41

perspective, let's say that you have a

56:43

service based business or you have a

56:45

software business, whatever. And you

56:48

don't want to sell your own time

56:50

one-on-one. Totally okay. And you you

56:52

don't want to do it because you do not

56:54

want to get any revenue that doesn't

56:56

have a high multiple. Okay, that's fine.

56:58

Well, let me tell you the story. So,

57:00

when I started my first gym, I had one

57:02

personal training client who paid me in

57:04

cash every month. He paid me about

57:06

$4,000 a month in cash for personal

57:08

training. I did it was like 90 minutes a

57:09

day, 5 days a week. So, it was a lot of

57:10

personal training. But that guy giving

57:13

me that cash every single month, even

57:15

though it was not scalable, it was not

57:17

something that I could sell someday.

57:19

That money paid for me to eat, right?

57:21

And it allowed me to delay gratification

57:23

on the rest of the business. But

57:25

somebody who would be a purist of like,

57:27

well, you shouldn't you should eat even

57:28

more [ __ ] you should, you know, you

57:30

should suffer even more during that

57:31

period of time would have said you

57:32

shouldn't have taken that distraction.

57:33

You should have just worked even more in

57:34

the business. But I just I don't I don't

57:36

think that's true. And so I I say this

57:40

only to the winners. If you're somebody

57:41

who's never learned to grat delay

57:42

gratification, you've never learned to

57:43

save up for the winner, you can't you

57:45

still overspend your income, ignore this

57:47

entirely. But for those of you who are

57:49

the savers, who do always live under me

57:51

of your means, who are willing to delay

57:52

thing one year, 5 years, 10 years, you

57:55

have to then also be able to make the

57:57

decision when do I ask, when do I reap?

58:01

And I'll give you one more example and

58:02

then I'll move to the next point, which

58:04

is this is super common in content

58:05

creators, and I think this is why I

58:07

ended up writing this. I've seen a

58:09

number of creators, I remember I had a

58:10

conversation with a guy who who said,

58:13

"Hey, I have this Twitter following that

58:15

I've built over the last however many

58:17

years." And I said, "Okay." And he said,

58:18

"I would like to better monetize my

58:20

following." And I said, "All right.

58:22

Well, how many times do you like do you

58:24

do you like what CTAs do you have? Do

58:26

you you know what do you what do you

58:27

tell them to do?" And he's like, "Oh,

58:29

nothing. I never want to sacrifice the

58:31

goodwill I have with my audience." And I

58:33

was like, "Okay, why did you build this

58:34

brand to begin with?" He said, "Well, I

58:36

wanted to make money." And I said,

58:38

"Okay, how do you expect to make money

58:40

if you never ask for it?" Because he had

58:42

been taught, I have to delay. I have to

58:43

delay. And to be fair, of course you

58:46

have to delay. But at some point you

58:48

have to make the decision now is the

58:50

time. And to be clear, it doesn't mean

58:52

that like now he has to ask every single

58:53

day. It just means we have to begin the

58:55

process of reaping. And so for you

58:58

forever seers, and I put myself in that

59:00

bucket of always wanting to under under

59:01

spend and and always delay to the

59:03

future, there is a line that you need to

59:05

be able to draw for yourself for today's

59:07

the day. I will begin reaping now. And I

59:09

think that is it is a it is a entirely

59:11

personal question because it's also

59:13

fundamentally answering the question how

59:15

much do I invest versus how much do I

59:16

consume. I think the answer to that

59:18

question is entirely individual but I

59:19

think most of us can agree that invest

59:22

forever consume nothing is probably not

59:24

the way and consume everything invest

59:27

nothing is also probably not the way and

59:29

so it's somewhere in the middle where

59:30

you will have to pick what's right for

59:32

you but it is in the middle somewhere

59:34

which means you will have to consume at

59:35

some point you will have to reap and you

59:37

need to know that it is okay you might

59:39

also die and so you know there's that

59:41

too lesson 12 this is a small tactical

59:43

one just a great reminder for me from uh

59:45

from business which is the book launch.

59:48

Clear beats clever in all things, right?

59:50

You will need to repeat yourself until

59:52

you die. No one cares. No one is

59:54

listening. And so I had so many people

59:56

were like asking like what was the the

59:58

secret behind the launch. It's like I

59:59

made 5,000 ads that pretty much said the

60:00

same thing. Like that was it. And still

60:02

most people didn't attend the launch,

60:04

right, of the book. And we still broke

60:06

the records and and and and did all the

60:08

sales and donated all the book. We did

60:10

all that stuff. And still the vast

60:12

majority of the people that I have in my

60:13

audience, one, didn't even find out

60:14

about it. and two even if they did find

60:16

out about it didn't come didn't even

60:17

register and the few that registered

60:19

still most of them didn't come so like

60:21

you have to think about this in terms of

60:22

percentages if I if I have a 100 people

60:23

who register for something less than

60:25

half will show up if I have a thousand

60:27

people who find out of something on an

60:29

ad less than 2% of them will even click

60:31

right so you you're you're dealing with

60:34

such small percentages that the idea

60:36

that you want to be clever in any way is

60:38

ridiculous and I would say that the

60:39

longer I've been in business the more I

60:41

I emphasize clarity over cleverness I

60:44

take I I emphasize simplicity over

60:47

complexity. How do I make this as simple

60:49

and as clear as humanly possible? And I

60:51

think that is that effort of continuing

60:53

to learn to compress what you're saying

60:55

and get it simpler and simpler. And that

60:57

is where it becomes elegant and that is

60:59

where it becomes effective. And I would

61:01

say like that that is just a great it

61:03

was a lesson that I was reminded of. I

61:04

had a friend of mine we were talking we

61:06

were jamming back and forth. He had a

61:07

massive campaign for his company. He

61:08

spent a day out here with me and we were

61:10

going through everything and his team

61:11

had this had this really complex

61:12

marketing structure. He's a phenomenal

61:14

marketer. And uh he's like, you know,

61:16

Alex, what do you think? And I was like,

61:19

I think instead of having 10 things

61:20

you're selling, I think you should have

61:22

one thing and give 10 reasons for it.

61:23

And he was like, yeah, I agree. And so

61:27

he simplified everything down to one big

61:30

benefit and 10 reasons for that thing

61:32

and had the highest converting campaign

61:33

he had ever done uh in the history of

61:35

his company. And he has a very

61:36

successful company and it's been very

61:38

big. He's done it for a very long time.

61:39

And after the day, he came up to me and

61:41

was like, he's like, "Listen, I wanted I

61:43

wanted to bring He's like, "My team has

61:45

heard me say this so many times. They

61:46

needed somebody from the outside to say

61:47

it." He's like, "And I didn't want."

61:48

He's like, "You got to be the bearer of

61:49

bad news instead of me." [laughter]

61:51

And so, but like just just as a little

61:53

moniker that you can remember for

61:54

yourself in terms of writing copy, in

61:56

terms of making sales pitches, in terms

61:57

of writing emails, making content,

61:58

whatever it is, one big idea with 10

62:00

reasons rather than 10 big idea with

62:03

reason, one reason each. I'll leave it

62:05

at that. Which this segus naturally in

62:07

to lesson 13, which is this year the

62:09

offer is still king, just like it was

62:11

last year, just like it was the year

62:13

before that. The offer still matters

62:16

more than everything. And so we um have

62:19

begun the process of donating um a lot

62:21

of the books from the launch and we

62:25

basically made the offer pretty simple.

62:26

One of the variations that we've test,

62:28

we're testing a bunch of different

62:28

variations, but one of the variations

62:30

was like, hey, just pay for the shipping

62:31

of three books and you'll get all three

62:33

books and uh just pay for the shipping

62:36

of them. And so, right now, I actually

62:38

lose money, like literally lose money on

62:40

that, even with the books being prepaid.

62:42

And still, and what's what's crazy

62:45

though is that the metrics that I've

62:47

seen from that offer in that funnel are

62:49

better than any that I've ever seen in

62:51

my entire career in marketing. And the

62:54

reason I find that to be so interesting

62:56

is that like we we whip that together so

62:59

quickly and it's working because it's

63:01

the offer stupid. Like how do you make

63:04

an offer so good people feel stupid

63:05

saying no? It's in the [ __ ] sub

63:07

headline, right? And so I'll give you a

63:10

couple more tidbits that I've I've kind

63:11

of like gathered together for myself.

63:12

The reason we're able to break the

63:14

record is because the bundle for

63:15

donating 200 books were so strong and so

63:18

compelling which I spent two years

63:19

building. The next thing is that

63:21

whenever you have components of an offer

63:23

or bonuses that you're going to include

63:25

in any kind of offer, any service, any

63:27

anything, right? Each bonus should be

63:30

worth more than the entire value of the

63:33

thing you sell. I believe that most

63:35

buyers are single issue buyers, like

63:38

singleisssue voters, is that they keep

63:41

listening until they have that one

63:43

light, that one key, that one unlock,

63:45

that one reason why that say that was

63:47

worth it. And so if you ever try and put

63:50

an offer together where you think, oh,

63:51

the aggregate of these things is worth

63:53

more, you have already lost. And if the

63:56

bonus itself is complex enough that you

63:58

have to explain it, delete it. Because

64:00

the most expensive part about you

64:02

explaining different components of the

64:04

offer is the mental real estate it takes

64:06

up to actually explain it. And so if

64:09

something is worth saying, make sure

64:12

that it's worth saying. And when you

64:14

also build offers in this way, it forces

64:17

you to think even more about how can I

64:19

make this more compelling? How can I

64:20

make it simpler? How can I make it more

64:21

compelling? And each one of them has to

64:23

has to carry their weight. And by doing

64:26

that, you'll create a more operationally

64:28

efficient business. Number one, and your

64:31

offer, I like to use this as my kind of

64:33

um my like razor for making a good offer

64:35

is that the offer should be textable.

64:37

Can I text to someone? And then them

64:40

say, "Yeah, I'm in." And that's just a

64:42

great way like you you've got this much

64:44

screen and that many words to to say the

64:47

essence of the entire offer and if you

64:49

can't fit it there, it needs to be

64:51

better or it's too long. And so that has

64:53

just been really valuable for me. And

64:55

I've had that I've had that reinforced

64:58

this year several times. Obviously, we

64:59

had the the the offer at the launch. We

65:01

we're donating the books on the back

65:02

end, but even within the portfolio

65:04

companies, I mean, the reason I think

65:06

that the offers book will always outsell

65:08

the other books in general. I think

65:09

money models out selling now cuz it's

65:11

new, but like I think long longterm

65:12

offers while it sell is because like if

65:14

you nail the offer in a lot of ways,

65:17

nothing else matters. It's just getting

65:19

it right is so hard. But there's nothing

65:21

that you can do that can make your

65:22

business have a have a bigger step

65:24

change in your business's revenue and

65:27

profit than really making the offer

65:30

better. And it's like again, I think on

65:33

some level people have an understanding

65:35

of like what things cost. And the reason

65:37

that I think that book bundle works so

65:39

well was because they know it cost me

65:42

they know I'm losing money. Like people

65:44

can they know that three hardbacks cost

65:47

more than $15. They know that. And so

65:50

shipped, right? Like even one $15 is a

65:52

crazy deal. Three is absurd, right? And

65:54

so they know that. And so it's like

65:57

people assume that like I think Ogulvie

65:59

said this. He said people think they're,

66:01

you know, the the prospect is an idiot,

66:03

but she's your wife. And it's like we we

66:06

we talk to these amorphous masses, but

66:08

it's like they're real people who are

66:09

intelligent who can make decisions and

66:11

they know when something smells off and

66:14

they know when something is a good deal.

66:16

And so like you can only do so much

66:18

dressing up with the copy and the words

66:20

and the persuasive elements because at

66:22

the end of the day, you should be able

66:24

to make the pitch by just stating the

66:26

offer and shutting the [ __ ] up and

66:27

pointing to how to pay and people should

66:29

buy. The rest of it is just is dressing,

66:33

right? It's just tweaks. It's just

66:35

improvements. But the biggest

66:37

improvement overall is going to be what

66:38

the thing you sell is. So sometimes we

66:41

need to be reminded more than we need to

66:42

be taught. And this year was a a

66:44

wonderful reminder for me of like can

66:47

like it's the offer stupid like make it

66:49

better. A nice little reminder for me

66:50

for how to make ads work. So this is a

66:52

little bit more tactical artifact. Right

66:53

now it's about volume of different

66:55

creative. We did you know a,000 or 2,000

66:57

ads I think before we even started. I

66:58

think it was 3,000 by the time the

67:00

launch happened. I can't remember. It

67:01

was in the thousands. and the way that

67:02

advertising is moving in general, it's

67:04

going to be about hyperpersonalization.

67:06

So with AI, you can create way more

67:07

permutations much faster. And so I think

67:09

we're going to have personalization at

67:10

scale and that's 2026. That's I mean

67:13

right now it's end of 25, but like I'm

67:14

just calling this right now. I've

67:16

already seen crazy returns that we're

67:17

seeing in the portfolio with this across

67:19

all the companies. Like this is the

67:21

future. like you need you need to be

67:23

able to create lots of creative and

67:25

what's more important is you need to be

67:26

able to create the machine that

67:29

consistently self proliferates the

67:32

creative. So it's like how do I get the

67:34

customers to make creative that gets us

67:36

more customers then make more creative.

67:38

That's the that's the process you want

67:39

to install in the business rather think

67:40

oh I have to just keep building the

67:41

team. I mean, there's elements of that

67:42

for sure, but this is like it was a

67:45

great lesson for me this year and what

67:46

I'm taking into next year is like we

67:48

have to build the self-licking ice cream

67:50

cone and hyperpersonalization is going

67:52

to be I mean I mean I'm saying 2026 but

67:56

I don't think I don't think it's going

67:56

to go back. So I think that's going to

67:58

be the future. So less 15 side quests

68:01

can make the main quest. So what do I

68:03

mean by that? So, if you were a very

68:06

like I hate even using this term, but

68:08

like visionary founder, if you're

68:09

somebody who like has lots of big ideas,

68:11

big dreams, you're always like thinking

68:12

shiny objects, you have a little bit of

68:13

ADD, little touch of the of the ad,

68:16

right? Sometimes you have to find things

68:18

for yourself to keep distracted to not

68:22

break your main business. And because

68:24

sometimes, especially the bigger your

68:25

business gets, when you're smaller,

68:27

literally ignore this advice. But if

68:28

you're bigger, it just takes like it

68:30

might take a year for a big initiative

68:32

to happen because it's it's turning the

68:33

Titanic versus turning a rowboat, right?

68:35

And so I have found it useful for me

68:37

like the books for me are obviously

68:40

they're I find a way to make them

68:41

additive to my overall, you know,

68:42

business acquisition.com, but they take

68:45

time from me, but that time I think

68:49

gives me thinking space and also allows

68:51

my team to just continue to get better

68:53

without me like blowing things up. And

68:56

so I tend to prefer large change from a

68:59

emotional level, from a logical level, I

69:01

prefer, you know, incremental, etc. But

69:03

it's like how can I how can I have these

69:05

how can I scratch my new itch? Well, I

69:06

have to do things that don't drain, this

69:08

is the key, that cannot drain resources

69:10

from the main thing. The side quest only

69:12

helps if it allows the main quest to

69:14

succeed even more, not if it distracts

69:16

from the main quest or pulls any

69:18

resources from it. And so for me,

69:20

writing books is that thing. For you, it

69:21

might be something else. But I think

69:22

I've I've grown more and more okay with

69:24

the idea that like some things will take

69:26

time within the business and me having

69:27

something to do in the meantime can

69:29

actually increase the likelihood that

69:30

those things succeed and in some ways

69:32

it's a way of passing the time while

69:34

things are painful and uncomfortable. So

69:35

the next one which was a great lesson

69:36

for me this year was um delegation is

69:38

the price of scaling loss of control

69:40

right and so I believe that the the the

69:42

spiritual path of entrepreneurship is a

69:44

consistent relinquishing of control and

69:46

so we were employees at some time likely

69:49

for many people and then you stop doing

69:52

that and then you decide to start a

69:53

business and you typically do that

69:55

because you want to quote have freedom

69:57

and so then you say I will have complete

69:59

control but in order to have true

70:01

freedom you actually can have no control

70:03

you have to accept that's true freedom

70:04

Right? And so at every level, in the

70:07

very beginning, you do everything and

70:08

then you say, "I'm going to have

70:08

somebody who helps you with this." So

70:09

you give a little control and then the

70:11

next level it's like, "Okay, well the

70:12

doing I've I've delegated, but the

70:14

management, no one can manage like I can

70:16

manage." And then you give the

70:17

management away. And you're like, "Okay,

70:18

well no one can direct or lead like I

70:19

can lead." Then eventually you give the

70:20

leadership away. And then it's like,

70:21

"Well, no one can think of the vision of

70:22

the future like I can." And then

70:23

eventually maybe there is somebody Steve

70:25

Jobs wasn't able to be replaced, but

70:27

many of us aren't Steve Jobs and are

70:29

replaceable. And so delegation is the

70:31

price of scaling, losing that control.

70:34

And so hardworking people, and this is

70:36

what's really interesting about this,

70:37

hardworking people have a hard time

70:39

coming up with non-h hardworking

70:40

solutions. And so this has been

70:42

particularly difficult for me because

70:43

like I I will look at problems and say,

70:45

"Oh, I wonder if I can outwork this

70:47

problem." When Bill Gates talked about

70:49

this saying, "It's really good to have

70:51

lazy executives because they will try

70:52

and think of non high energy ways to

70:55

solve problems." And so the hard worker

70:58

won't feel like delegating because they

71:01

want to feel useful. And it's incredibly

71:04

difficult. But if you draw the line, you

71:06

have to say that you will not do

71:08

anything in order for it to scale

71:09

because otherwise you will absolutely be

71:11

the limiter of your own growth. And I

71:14

don't think we are as special as we

71:16

think we are. And so you might kind of

71:18

just have to give up some profit in the

71:20

short term, but you'll make more in the

71:22

long term. And so this has been kind of

71:25

like a thingy process for me, which is

71:27

at this point the razor I have is if it

71:29

requires me, it doesn't work. That's how

71:31

I think about it now. And so I use the

71:33

term internally from my head and Leila

71:34

and I talked about this scale zero. Like

71:37

we have to scale me down to zero so we

71:39

can scale it up to infinity. Otherwise I

71:41

will always be the limiter. And so this

71:44

is kind of just like a a a great

71:46

reminder or artifact that I've gotten

71:48

from the year is scale zero. And I've

71:50

been reminded this at at at this level

71:52

now is that nothing can rely on me

71:54

because the business is just too big.

71:56

The other little little tidbit I'll I'll

71:58

add in there as well is if you're at

71:59

equilibrium within your business, that

72:01

means that like your supply and your

72:02

demand are fixed. Like I can't I can't

72:04

take in more customers because my

72:06

supplies like I my team can't handle it,

72:08

but I also don't have more demand,

72:10

right? So it's like what do you do when

72:11

you're at equilibrium? When I was in my

72:13

earlier part of my career, I would have

72:14

said increase demand and then force the

72:16

team to, you know, pull from the cracks

72:19

and then with the ex extra cash flow,

72:21

you'll be able to afford, you know, the

72:22

the next person you need to hire. That

72:24

was what I would have said probably the

72:25

first 10 years of my career, 12 years of

72:27

my career. And I would say that I have

72:29

flipped that thinking probably this

72:31

year, which is that I would say increase

72:32

supply. And I'll explain why. When

72:34

you're at equilibrium, whatever your

72:36

next step is, you're going to have to

72:37

bear a cost. And the cost will either be

72:39

your reputation or your profit. And so

72:41

if I increase demand, the cost of that

72:43

increase will be my reputation because

72:45

my team will probably not be able to

72:46

deliver at the same quality they

72:47

otherwise would have because they are

72:49

overextended. If I increase supply

72:51

first, then the bandwidth of my team

72:53

will improve and in the short term they

72:56

will have to train this new person up

72:58

which will be a cost in the business. So

73:00

I'm going to almost have a double cost.

73:01

They have to train this person up and I

73:02

have to bear the cost of the person to

73:04

begin as well. But once that's done, I

73:07

will have dramatically increased the

73:09

capacity of the business which will then

73:11

give bandwidth back which will then

73:12

allow us to push to fill up the demand

73:14

side. And so the reason that we were

73:17

even able to do the book launch this

73:18

year, we actually originally were going

73:19

to do it in February, couldn't do it

73:21

because we didn't have the bandwidth and

73:22

then were able to do it in August

73:23

because 90 days prior we hired four

73:26

directors and leaders in the business

73:28

which expanded the capacity of the

73:29

business so that we could do the launch.

73:31

So that was the that was just some of

73:33

the lessons of this year from that. So

73:35

next one was just real estate in

73:36

general. So I you know Sean and I have

73:39

done a lot of real estate deals together

73:40

for the last 5 years. I would say we

73:43

will buy a few hundred million in real

73:45

estate this year. I'll get the exact

73:47

number probably in a future video

73:48

because we have a couple deals pending

73:49

as the as the year ends. But what was

73:52

very interesting is that I have a much

73:53

better understanding of the tax uh laws

73:56

around it. So this was a big W for us. I

73:58

haven't talked about real estate in

74:00

general despite having done a lot of

74:01

deals over the last 5 years with Chiron

74:03

because I didn't feel like I had the

74:04

credibility. And so I will probably and

74:06

Shiron will probably as well next year

74:08

will probably talk more about ACQRE. So,

74:10

ACQ Real Estate because we have now

74:11

gathered a significant amount of

74:12

resources there that I think you guys

74:15

would probably like that and I certainly

74:17

have enjoyed it because it was something

74:19

that I felt like was a deficiency in my

74:20

skill set in terms of investing that I

74:22

wanted to rectify. And so, I've talked

74:24

about it in many, you know, many years

74:26

ago. I've talked about in some videos of

74:27

like very tiny deals that I did, $50,000

74:29

deals that, you know, didn't work out as

74:31

well. And I was like, I don't know what

74:32

I'm doing. And so, that is when I

74:34

basically enlisted help and I got people

74:36

who were more experienced and I did what

74:37

I always do and just try to learn from

74:39

them. And it has been incredibly

74:40

enlightening and I very much understand

74:42

the appeal of it now. And so it was a it

74:44

was a huge deal, huge W for us this year

74:47

and look and I think will be a

74:48

compounding vehicle for us in the

74:50

future. I mean this is a a lessons video

74:52

for the year for me and so I'm grateful

74:53

that we we took all the steps that we

74:55

did this year in order to do it. Next

74:56

one. Best ROI in business. All right,

74:59

pay attention to this one. Best ROI is

75:01

still talent. So the cost and return on

75:04

talent. So let me get deep on this. you

75:06

have how much does it cost you to get

75:08

the talent and then how much will that

75:10

talent make you and so I had a dentist

75:11

who came and was like hey I have the

75:14

specialy dentist they're really hard to

75:15

find blah blah blah and I say okay well

75:17

how much does a dentist make you in

75:18

gross profit per year and at his

75:19

facility he made $700,000 in gross

75:21

profit per year per special dentist I

75:23

was like okay that's gross profit I said

75:25

okay fine and I said so if you just had

75:28

and I think he was doing $4 or $5

75:30

million a year in profit something like

75:31

that and I said okay so what's the

75:34

problem he said well I can't find any of

75:36

these dentists? And I said, okay, well,

75:37

how much money are you spending, you

75:39

know, with on recruiting or marketing?

75:41

And he was like, I don't know, like 2500

75:43

bucks. And I was like, okay, so let's

75:45

hear me out. I said, if I had an

75:47

investment that that I said would cash

75:49

flow $700,000 a year, what would you be

75:51

willing to to pay one time to buy into

75:54

that investment? He was like, I mean, if

75:55

I knew it was going to be 700 grand a

75:57

year, I mean, 700. And I was like,

75:58

"Right, so you should be more than happy

76:01

to spend 50, right, on a head hunter or

76:04

150 on a head hunter to go this get this

76:07

level of talent." And if you and he

76:09

needed four to hit his next goal, which

76:11

he had, which is like to double the

76:12

business or something. And so I said,

76:13

"All right, let me ask you this." I

76:15

think he had 4.6 million I think was his

76:17

profit. I said, "This year, if instead

76:19

of making 4.6 6 million in profit. You

76:21

made 4 million and then you got you

76:23

spent the 600 to get four guys at 150

76:26

each for head hunter to go get that

76:27

talent and maybe have relocation

76:29

bonuses, whatever. Would that be worth

76:31

it? And he was like, "Well, when you say

76:32

it like that," I'm like, "Right." And so

76:34

I still to this day believe that

76:36

especially in the age of AI where every

76:39

star employee who can use technology

76:42

gets even more leverage, the return on

76:45

talent is is even better than it's ever

76:48

been. And so when you see Meta paying

76:51

these hundred million dollar bonuses and

76:53

stuff for these single individuals,

76:55

you're like, they're crazy. Or they know

76:58

something we don't know, which is that

76:59

they might still get a billion or two

77:01

billion or five billion in value from

77:03

this one person if they can unlock it.

77:05

And so I think about this from two

77:07

angles, like a micro and a macro

77:08

perspective. So on a micro level, when

77:11

you bring someone in, you get time back.

77:13

It's work that you don't have to do that

77:14

you now get back. Phenomenal. On the

77:16

macro level, the higher the level of

77:18

talent, the more it's impossible for you

77:20

to have their lifetime of experience. I

77:23

can't live an AI coder's last 20 years,

77:26

right? Or last 10 years. I can't go do

77:28

that. So, all I can do is spend money to

77:31

go buy that lifetime of experience and

77:33

then apply it into my business. And so,

77:35

fundamentally, the the bigger the

77:37

business gets, the more it's about

77:38

assembling the talent that then builds

77:41

the business than it is about building

77:42

the business. And your rate of business

77:46

growth will be limited by your ability

77:48

to learn because no one will come work

77:51

for you who is better than you. And let

77:53

me put my caveat on this. No one will

77:55

work for you who is better than you at

77:57

everything. For sure, many people work

77:59

for me who are better than me at their

78:00

specific functions. But they know that I

78:03

have depth in some things that my depth

78:05

is as good or better than their depth in

78:07

their specific thing. And so excellence

78:10

attracts excellence. And so if you want

78:13

more A players, you need to become an

78:16

even deeper A player. Because at the at

78:19

at the most simple level, if you had the

78:22

five best teammates in the entire world,

78:24

you would have one of the most valuable

78:26

businesses in the entire world. That

78:27

would be that would be reality. Elon's

78:30

superstar skill is that he's so good at

78:34

engineering that he can attract the best

78:37

engineers and as a result, he can build

78:38

the best engineering based companies.

78:41

That's his secret. And so he's not

78:43

actually running six different

78:46

companies. I mean, he obviously makes

78:48

his key decisions in those areas, but a

78:50

huge amount of decisions, I would argue

78:51

the vast majority of the decisions

78:53

physically couldn't be made by one man

78:55

because of the size of all six of the

78:56

companies. And so, the only way that's

78:58

accomplished is by having such a strong

78:59

brand by being so good at what you do

79:01

that the best in the world want to work

79:02

for you. The problem is that you're not

79:04

the best in the world. And so, they

79:05

don't want to work for you, which means,

79:07

as always, we are the problem. We are

79:09

the limiter of the business. next set of

79:11

lessons for me from this year. So, A

79:12

players will make you rich, but here's

79:14

the downside or the hard part about A

79:15

player culture. A players cost more per

79:18

headcount, but not not in actuality. So,

79:20

let me give you an example. If you had

79:22

five eights and five sixes on a team,

79:25

what really happens is that the sixes

79:27

pull down the eights, and now you just

79:29

have a bunch of six sevens. Anyways, the

79:32

smart move is to fire all five sixes,

79:34

and what happens is your eights become

79:36

nines, and you never needed the sixes to

79:38

begin with. And that is something that

79:39

I've seen over and over and over again.

79:41

I had a team of 14 sales guys at one

79:44

point and we had a cancerous there was a

79:46

one guy was stealing some other guys

79:47

knew about it. It was bad. And so we

79:49

ended up cutting I think from 14 to six.

79:52

And those six guys closed more deals

79:54

than the 14 real. I've also had to do

79:56

this on the on the media. I mean I've

79:57

had to do this in a lot of different

79:58

teams over the years where I have to

80:00

just massively take an axe because

80:02

culture runs a muck. There's a bad

80:04

leader. they lower those standards and

80:05

then you got eights with sixes and then

80:07

the eights start acting like sixes too.

80:09

But then when you get all the bad ones

80:11

out then all of a sudden these eights

80:13

rise to the occasion and they're like we

80:15

just only want to play with A players

80:17

because A players will self-manage but

80:20

everyone has to be an A player otherwise

80:21

they'll say oh that's accepted and

80:23

either they'll lower the bar or they'll

80:25

leave. And one of the difficulties of

80:27

this is that your definition of an A

80:29

player will change as you get better.

80:30

what I thought was an A player when I

80:32

was in, you know, when I owned a gym was

80:34

somebody who was making $50,000 a year.

80:35

And I was like, "This is the [ __ ] This

80:38

guy is the man. This is a player." And

80:40

then I had my first $75,000 year play,

80:42

then my first $100,000 year, and then

80:43

first 200, and my first 400, then my

80:45

first million, then first multi-million.

80:47

And at each level, I'm like, I didn't

80:48

even know they made people like this.

80:50

Right? And so, your definition of what

80:51

good looks like will always be better.

80:53

And this is a quote from Shiron. He

80:54

said, "The best talent is always in the

80:55

future." And so, we always want to make

80:57

room. We want to build a business that

81:00

has a vision that's big enough that

81:02

their big dreams can also fit inside of

81:03

it. And I'll just say on a tactical

81:05

level, I I this has just almost become

81:07

my razor. I have yet to find an A player

81:09

that I don't immediately know as an A

81:10

player within the first 14 days. It just

81:12

hasn't happened. And so I I think what's

81:15

really happening for me now is that like

81:17

my tolerance for not A players has just

81:19

gone down. I just I can just say like

81:22

I'm sure they're okay and I'm sure we

81:24

could give them time and I'm sure they

81:25

could become a seven and so what? it's

81:27

they're not going to be an A. Why

81:29

bother? And that that is a hard culture

81:32

to enforce because people don't want to

81:35

let other people go. Hey, this person

81:36

just changed their jobs, etc. And some

81:38

people might say, "Oh, you're not giving

81:39

them a chance." I want to be clear here.

81:41

It depends on the level of who you're

81:42

hiring. If you're hiring very low low

81:44

wage employees, um, and the training is

81:46

really fast, that can be different than

81:47

maybe somebody who has to ramp up. There

81:49

are elements of this, but you can still

81:50

see leading indicators in terms of

81:52

character and work ethic almost

81:55

immediately. And those are the reasons

81:57

that most people get fired, not because

81:59

of kind of the day-to-day skill stuff,

82:01

which leads us to the next one, which is

82:03

money attracts talent. Culture keeps

82:05

talent. And so, hear me out. You need to

82:07

be able to pay enough that a players

82:09

will will ride the ride, right? You must

82:11

be this tall to ride this ride. But

82:13

whether they'll want to keep riding the

82:14

ride will depend on how good the ride

82:16

is, right? And so financial incentives

82:19

are absolutely important for attracting

82:22

them, but in my opinion, not very

82:25

important at all for getting the most

82:26

out of them. The non-financial

82:28

incentives will become significantly

82:30

stronger than the financial ones because

82:32

the financial ones are too infrequent.

82:34

So if we think about how behavior works,

82:36

behavior is reinforced in the moment.

82:38

Latency beats intensity every day and

82:41

twice on Sunday. The reason that that

82:43

one drug is more addictive than another

82:45

is purely based on how quickly you feel

82:47

good after you take it. That is how

82:48

addiction works. Why are inhalants so

82:51

addictive? Because you it's immediately

82:53

in your bloodstream. Why is Facebook or

82:55

these social media things so addictive?

82:57

Because the red light happens

82:58

immediately. It's not because a red

83:00

light is inherently this crazy thing.

83:01

And to the same degree, nicotine is not

83:03

a super strong drug, but it's immediate.

83:06

That's why it's so addictive. And so if

83:09

we think about addiction as a way of

83:11

changing behavior, then we think, how

83:12

can I get someone addicted to the right

83:14

behaviors in my business? And the way

83:17

that that addiction would happen is you

83:18

have to have reinforcers within the way

83:20

the business works that happen in real

83:22

time. And are any of those financial?

83:24

No. And so we have to be this high to

83:27

ride this ride. You have to have you

83:28

have to pay well enough that A-level

83:30

people are there, but you still might

83:31

not get true A-level performance unless

83:34

you have an A culture. And so when you

83:36

have a team of A's, they will

83:38

self-manage and they will continue to

83:40

reinforce each other for being A's. And

83:42

if you've ever been on a winning team,

83:44

it's more fun than being paid well. And

83:47

on a losing team, if you have to ask

83:49

somebody when they're in the Super Bowl,

83:51

how much do you have to pay to try hard

83:53

to win this game? No one. They would do

83:56

it for free because winners want to win

83:59

more than they want to make money. And

84:00

that's what makes them winners. Money is

84:02

what will get them in the door, but

84:04

winning is what keeps them there. So

84:05

next little tactical lesson,

84:06

decentralization wins. So we are we are

84:10

big advocates of decentralization. I

84:11

would say that we've taken this as a as

84:12

a Warren Buffett, you know, a feather

84:14

out of his his hat. I believe that

84:15

people need to stay focused shared

84:17

resources, split resources. And so our

84:21

goal, especially in terms of how we're

84:22

running the company, is that as fast as

84:24

possible, we want to allow functions to

84:26

be self-sustaining and ideally from day

84:27

one, right? And if not, we need to look

84:30

at that investment from holdco.

84:34

Something that has to get paid back as

84:35

fast as possible so they can become

84:36

independent. And so this is a little bit

84:37

more of an operational thing. But the

84:39

way that I think about this is like kind

84:40

of like revenue lines. So I do not like

84:43

centralization. I want I want

84:46

independent leaders who own their own

84:47

P&Ls so that they can stay completely

84:49

focused on making that thing win. And

84:52

the times in my career where I have

84:54

quote gotten distracted has actually

84:56

been I distracted my own team from

84:58

winning because I told I took resources

84:59

from here and said oh we're going to

85:01

also pursue this opportunity but I

85:02

didn't increase infrastructure. And so I

85:04

think this is honestly like this will

85:06

this is one of the big reasons why I

85:08

finally feel like I figured out how do

85:10

we go from a few hundred million to a

85:12

billion a year in sales. Like this is

85:15

like this is for the more advanced

85:17

business owners. This is the big unlock

85:19

is that you have to think of business of

85:20

businesses. You have to think a team of

85:22

teams, right? And so it's not like, oh,

85:25

Amazon is this one business. Amazon has

85:27

many revenue lines and they function as

85:30

basically just many businesses under the

85:32

brand of Amazon. They have the same

85:35

culture. They have the same ideals. They

85:37

strive for the same ultimate outcome and

85:39

they're aligned in that way, but the

85:41

actual doingness of AWS versus the

85:44

logistics business versus the private

85:45

label business of Amazon, all of those

85:47

are very different. And so each of them

85:49

has CEOs in their own right. And so

85:52

Acquisition.com now we have two two

85:54

revenue lines outside or three revenue

85:57

lines outside of outside of the

85:59

portfolio. And I guess that's not even

86:01

true. There's more than that. Well, each

86:02

of them to that point each of them has

86:05

their own presidents and leadership

86:07

team. And so that is the big mistake

86:10

that I kept trying to make is I kept

86:11

thinking I had to make this business

86:12

bigger when in reality like humans can

86:15

only manage so many humans, right? And

86:18

so things eventually split off and

86:20

become their own units of business. And

86:23

it's very difficult for a CFO of a

86:25

holding company to know how much

86:27

frontline customer service person needs

86:29

to spend at this particular company.

86:30

They're too far away. And so that's why

86:33

I don't like centralization if you're

86:35

building a very large business. And I

86:37

would say that with with with the this

86:38

the exception of software from a shared

86:41

services perspective because basically

86:43

the operations of that scale, you know,

86:46

better than just about any other kind of

86:47

business. But the way that revenue lines

86:49

are are imagined within the software

86:51

world is basically feature sets. And so

86:53

you have a team that's in charge of

86:55

these features and it's kind of like a

86:56

director, a CEO of this feature, a CEO

86:58

of this feature. So it still more or

87:00

less works the same way even if the

87:01

revenue is consolidated with one

87:03

membership or something like that. But

87:04

if you have a service business,

87:06

typically the revenue will not be

87:07

consolidating that way. You'll have

87:09

different lines of of services and

87:10

different pricing associated with that,

87:12

different sales teams, different

87:13

marketing, but it's still brand will

87:15

still be the same, but the leaders and

87:17

what they're selling and how they

87:18

deliver will be different. And so that

87:19

is a huge unlock for me. And it is like

87:22

I feel like we're finally I mean we've

87:23

been doing this now, but this is me kind

87:25

distilling down that crystal so that

87:27

future me can be like what was I

87:28

thinking right then? That's what I was

87:29

thinking. And that I think was the the

87:31

big um the big W. I'll give you a couple

87:33

tidbits on the leaders to do that. You

87:35

need leaders who can who can drive the

87:37

revenue lines and are incentivized on

87:39

bottom line. And if they need you, they

87:43

don't deserve the incentive. If they

87:45

need you to drive the revenue, then they

87:47

are not the driver. You are still the

87:48

driver. If you really want to build

87:49

something big, you have to be able to

87:51

find people who are exceptional,

87:52

compensate them well, and get out of

87:54

their way. Now, you've heard people say

87:56

that. I've heard people say that, and I

87:58

I I want to say this in a way that

87:59

somehow I can like make it real because

88:00

it's real for me now. It's the the thing

88:02

that I was missing was the was a pattern

88:05

recognition on what high quality talent

88:07

looks like. That was what I was missing.

88:09

If that person actually here's a

88:11

different way to think about it. Here's

88:12

a good one. If you have a $100 million

88:14

business, you might have one or two

88:16

founders or three founders who have nine

88:19

figure founder, you know, skill sets.

88:22

But the people who are going to run

88:23

within that is the next tier of people

88:25

are all call it eight figure or

88:26

multi-figure entrepreneurs. And so in

88:28

order to create the $und00 million

88:30

business, you might have two $25 million

88:32

entrepreneurs and then and then five $10

88:34

million entrepreneurs who run the next

88:36

tier. And then underneath of them,

88:38

you've got many sevenfigure

88:40

entrepreneurs, right? And so it's almost

88:42

like the aggregate of the the aggregate

88:45

revenue in the business is the added up

88:46

potential of all the skill of all the

88:48

players within it. And that was just a

88:50

bit like if if you don't think that your

88:54

head of sales could go do sales and like

88:58

if your if your person in marketing

89:00

couldn't start a marketing agency, then

89:02

they're probably not that good at

89:03

marketing, right? And so that's that's

89:06

kind of the thinking process is like if

89:07

none of the people that you have could

89:08

go do it on their own, then you probably

89:10

don't have good enough people. And

89:12

that's the thing because you have this

89:13

fear of like, oh, what if I if I bring

89:15

somebody in who can do it on their own,

89:16

they'll just steal my stuff. It's like

89:17

or if you don't bring them in, you will

89:19

literally do it for the rest of your

89:20

life. We have to create the vision and

89:22

the opportunities that are big enough

89:23

and this is where the design this is

89:24

your job. How to create the

89:25

opportunities are such that it still

89:27

makes more sense for the person to work

89:29

here because they can have uncapped

89:31

earnings. So there's a difference

89:32

between like somebody needs to own the

89:34

whole business, which the biggest

89:36

business in the world, no one owns the

89:37

whole business. Well, I mean to my

89:39

knowledge, right? The biggest I'm

89:40

thinking like okay, publicly traded,

89:41

whatever. I'm sure there's some secret

89:43

Arabian oil factory that I don't know

89:45

about, right, that one guy owns. But

89:46

like for the vast majority of

89:47

businesses, many people own them, right?

89:49

But what's more key is that someone has

89:51

unlimited earning capacity. And I think

89:53

that's the key. That's how you can get

89:54

the A players. And if they are true A's,

89:58

they'll [ __ ] light up because the

89:59

thing is is it makes sense because the

90:02

return on effort is higher because of

90:04

the aggregate infrastructure that has

90:06

already been built from the brand

90:07

recognition, from uh the reputation,

90:09

from the the delivery mechanisms that

90:10

you might have in place. that person

90:12

it's like they're like I don't even want

90:13

like let me just let me cook let me

90:15

crush what I'm really good at and be

90:17

able to do that at a higher level than I

90:19

could do if I did it on my own because I

90:20

couldn't even use my whole superpower to

90:22

the greatest degree that I can because I

90:24

would get bottlenecked much lower along

90:25

the line doing something else that I

90:26

don't want to do. So huge unlock for me

90:29

and for the bigger business owners that

90:30

part was probably the most valable for

90:32

you. Lesson 22. So I'm 0 for 12 on

90:34

executive assistance but I'm hoping to

90:35

be one for 13. Maybe should be lucky

90:37

number 13. I I had my first kind of like

90:40

world class EA and so I will just do my

90:42

very best to describe it. I'm early so

90:43

I'm almost I'm almost hesitant to make

90:45

this because I'm like this is like oh

90:47

I'm in love and and then you're like

90:49

you're like how's that girlfriend of

90:50

yours? It's like oh you broke up you

90:51

know whatever it's terrible. So take

90:53

this with a gigantic grain of salt but I

90:54

I do think that this one work out and

90:57

I'll and I'll tell you why. She's a

90:58

psychopath and I think I had normal

91:00

people and I'm not normal. And so I

91:02

needed I needed a psychopath and I

91:04

realized that the number one thing that

91:06

I mean I we've said this in the

91:07

interviews but I still I still wasn't I

91:10

had never actually experienced on the

91:11

other side. I knew it in theory but I

91:14

hadn't experienced it which is speed

91:16

over everything. I needed someone who

91:19

will always respond to me within 60

91:22

seconds no matter when I message and I

91:25

will go for hours and hours and hours

91:26

with nothing and then the moment I

91:28

message you I need full resources full

91:30

attention because in that moment you are

91:33

my constraint and I needed someone who

91:36

had more competence general horsepower.

91:39

So I will say this for for all of you

91:41

guys who are who are founders who who

91:43

who you know have schedules and whatnot.

91:45

One, I think you should be the one who

91:46

manages your time. In terms of who's

91:48

doing the blocking and tackling, that's

91:50

separate. I think you can outsource

91:52

that. But who makes decisions on your

91:54

time? If your time is your most valuable

91:55

resource, why would you want anyone but

91:57

the person who's the best allocator of

91:59

resources, aka you, to be the person

92:01

who's who's choosing how that time gets

92:02

spent. So thing number one. Two, I think

92:06

speed above everything. Now, also above

92:09

everything is general intelligence. And

92:11

I think this is something that I I did

92:13

not I did not appreciate. I did not

92:15

screen for as much and it was a mistake

92:17

and I found this by accident. My current

92:20

is very intelligent. And so as a result

92:22

I trust her decision-m to a much higher

92:24

degree and I feel like my ability to

92:26

actually give true tasks that I do that

92:29

come up that require horsepower. I can

92:31

actually give them and be like just do a

92:33

first draft and I can get 80% of that

92:35

done and then I can tweak rather than

92:37

having to just truly do everything to

92:39

Novo. So the next piece that I think has

92:41

been really helpful is whether you are a

92:42

maker or manager, plan your time

92:44

accordingly and live and die by that.

92:47

I've had some of the most productive

92:48

weeks of my life by finally for the

92:51

first time in so long. I actually feel

92:53

like I'm ahead, which I've I haven't

92:54

felt that in such a long time where I'm

92:56

I'm actually proactively time blocking

92:59

my time. That's all the free time that I

93:01

have, but blocking it for what project

93:02

is being worked on each of these time

93:04

slots. and she's keeping track of all my

93:06

ongoing projects and knowing what loops

93:08

of like, hey, when are you going to

93:09

close the loop on this? When are you

93:10

going to Hey, by the way, this this

93:11

followed up. And so, I'm sharing this so

93:14

that for those of you who are like, man,

93:15

I really need executive assistant. Pay

93:17

more than you expect, look for someone

93:19

who's more intelligent and say speed is

93:21

non-negotiable and have them watch the

93:23

maker manager video because I think that

93:24

will give a huge amount of context to

93:26

how you work your life. And so, for me,

93:28

that that was a huge a huge learning for

93:30

this year. Next one is if there's ever a

93:33

problem in an organization or a

93:35

department or a line of revenue, look at

93:38

the leader. And here's the here's the

93:40

rule. The leader is always the problem.

93:43

Not sometimes. The leader is always the

93:46

problem. So if a function is mediocre,

93:49

it's because the leader is mediocre.

93:51

Period. Full stop. No questions. So it's

93:55

either the leader and the team or just

93:57

the leader. But it's never just the

93:59

team. So, if the leader is mediocre and

94:01

then they brought in mediocre people,

94:03

it's the leader and the team. If the

94:04

leader is mediocre and you've got a

94:06

great team, the leader will turn the

94:07

great team into a mediocre team. And so,

94:09

I had a conversation with a business

94:11

owner the other day and he had four

94:14

locations. Two of them were doing well,

94:15

two of them were doing poorly. I asked a

94:17

zillion questions to finally get the the

94:19

the the fun fact, which is that he had

94:21

somebody in the company who was running

94:22

them, who was a longtime friend, and

94:24

also, we'll just say an addict. I'll

94:27

just say that. and every day was coming

94:29

up to work messed up, inebriated,

94:33

whatever you want to say. And he was

94:35

asking me for tactical business advice

94:37

when I was like, there is no tactical

94:39

business advice. There is nothing that

94:41

will matter because every no one will

94:43

listen to somebody who they're like,

94:44

well, why don't you show up to work

94:45

sober? Why don't we start there, right?

94:48

No one will respect. Imagine that guy

94:49

coming in and being like, hey guys,

94:51

let's pick up the pace. What? Like what

94:53

are we talking about? And so it's like

94:55

all these questions about like pricing

94:56

and sales. Dude, none of this matters

94:58

until we fix the leader problem, right?

95:00

But the thing is is that's obviously an

95:02

extreme example, but it happens at every

95:04

level. If your your media team's not

95:06

working well, the leader, if the if if

95:09

your sales team isn't good, the leader,

95:11

the question is after you pull the

95:12

leader out, is the team also screwed?

95:14

Got a 50/50 shot there. If they had a

95:16

low bar and brought in low bar people,

95:18

that sucks. Now, if you have, now it's

95:21

like, well, what happens if you had a

95:23

bad team and you put a good leader in

95:24

place? Have you ever seen a good coach

95:26

turn around a bad team? Pretty sure

95:27

there's a ton of movies about it. Yes.

95:29

If you have a great leader, they can

95:31

turn a great they can turn a mediocre

95:32

team into a great team. So I I think I

95:35

spent too much time early on my career

95:37

trying to find pinpoint problems.

95:39

Straight up there's a problem with a

95:40

function leader the issue. Just solves

95:43

it. This is so much faster. So there's a

95:45

razor for you. Lesson 24. In the world

95:47

of AI, your brand is your mode. All

95:49

right. Now this is not going to be news

95:51

to some of you and for some of you this

95:52

hopefully hopefully it's news to none of

95:54

you. Um, but if it is news, welcome to

95:56

2026. So if if if that's the case,

95:58

because services and and and products

96:00

can become increasingly commoditized and

96:03

listed goals and content, things like

96:04

that are are easy to reproduce, how can

96:07

you build a brand, right? So branding,

96:10

the act of it is who and what you

96:11

associate with that is what will matter.

96:14

And so in a world of AI, you have to be

96:16

thinking about this. And so if you're a

96:18

local business, for example, your brand

96:20

will be mostly word of mouth and the

96:22

reviews about you online. That's what

96:24

the reality is. But just about every

96:26

other business, it's that plus all of

96:29

the content that you're making publicly,

96:31

right? And so this is just the the the

96:33

most to the point version of this that I

96:35

can give you, which is as always, give

96:37

away the secrets, sell the

96:38

implementation. People do not want to do

96:41

the work for whatever it is that you're

96:42

showing. Whether you're showing them how

96:43

to fix toilets, they'll just call you to

96:45

do their plumbing. If you're telling

96:46

them how to fix relationships, they're

96:47

still going to call you to help them fix

96:49

their relationship. If you tell them how

96:50

to fix their business, they'll call you

96:50

to help them fix their business. Right?

96:52

People do not want to do the work or

96:54

they don't want to do it alone. Key,

96:57

myself included. I will always pay to go

97:00

faster and decrease risk so they don't

97:02

have to do backtracks. Like I get the

97:04

DIY. I will consume something and be

97:06

like, "This person clearly knows what

97:07

they're talking about. I will pay to go

97:09

faster and I will pay to have you take

97:11

this generic thing, make sure it's

97:13

applied to my business so that it's

97:14

right because I don't want to pay the

97:16

tax of ignorance." And so if you know

97:18

this to be true, then the question is if

97:20

I want to build a brand in 2026, I want

97:23

to think about what are the curated

97:26

associations that I want to make that

97:28

will reinforce the position that I want

97:30

to have in my prospect's minds. What

97:33

things do they like that I want them to

97:35

think of me when they think of that? And

97:37

so that's what we want to do. So what do

97:38

you think we're going to do? I'm going

97:39

to do a lot more business fixing next

97:41

year and I have to build a lot more

97:42

infrastructure in order to do that. But

97:44

it's going to be demonstration of skill,

97:46

right? What's something that very few

97:48

people can do in your market that you

97:50

can demonstrate better than anyone else?

97:52

Do that. Do as much of it as you

97:53

possibly can. Do it until your eyes

97:55

bleed because the market won't even know

97:56

you exist by the time you're getting

97:57

tired of it. So on the on the the talk

98:00

track of brand, brand has to be

98:03

constantly reinforced. So you need to

98:06

keep pushing the envelope to stay

98:07

relevant. Something is only a big deal

98:11

if you make it one. No one knew about

98:13

the launch. No one. I have almost 20

98:16

million or 17 I don't even know what it

98:18

is. Between 16 17 between 16 and 20 I

98:20

haven't checked in a while. 16 and 20

98:21

million followers or subscribers across

98:23

all different channels or whatever. The

98:24

vast majority of people did not know

98:25

about the launch. Didn't even know about

98:27

it. And I tried really really hard. And

98:30

in order to stay relevant, you still

98:32

have to keep going bigger and bigger.

98:33

Like why would I do the launch? It's

98:34

like well I got to like it's like just

98:37

because like Chris Bumpstead when he won

98:40

the first Olympia, it doesn't mean he's

98:42

done. It's like we got to win the

98:43

Olympia again. You got to maintain the

98:45

title. You gota It's like that's why

98:46

it's defending the title, right? So, you

98:49

have to continue to and I think this is

98:50

what's lost in some people's like it's

98:51

like, man, the climbing the climb is so

98:53

tough. It's like, no, man, holding the

98:55

tops way harder than climbing it, right?

98:57

And there's always levels to the game.

98:58

And so, it's like once you once you get

99:00

your title, whatever your title is for

99:02

you, it's like you have to keep taking

99:03

on new title bouts to keep defending the

99:06

belt. And maybe the stages keep getting

99:08

bigger, right? In business that like the

99:09

stages can only keep getting bigger.

99:11

I'll tell you a failure that I had

99:12

around the launch. I think on the PR

99:14

front, I had planned for a big PR kind

99:17

of blastoff on the back end of that and

99:20

basically that that fell flat. Not

99:22

basically the the PR firm that I had I

99:25

didn't have really any attention to put

99:26

towards it and I saw it as it was a

99:29

miss. It was a miss. Like how many

99:31

articles did you see about some like

99:33

some internet person doubling the world

99:35

record? Not that many. and that like

99:39

that would totally have been fixable if

99:41

I had just had queued up a bunch of PR

99:43

and I just I just didn't. So that was a

99:44

miss. That was a miss for me. We'll do

99:46

better next time. Next one. The greatest

99:47

risk to the business is that you don't

99:49

feel like doing it anymore. This is

99:50

super real. So the reason that people

99:53

like most businesses don't actually run

99:55

out of money. The founder runs out of

99:57

will. And so like you have to you have

100:00

to get you have to have the frame shift

100:03

to it has to be worth suffering for. And

100:06

I do think that making money is a

100:07

component of it. Like I had somebody the

100:09

other day who was like, "Hey, I'm

100:10

thinking about switching this business."

100:11

And that's how most businesses die,

100:12

right? The entrepreneur just switches

100:14

and says, "It's not worth it for me

100:15

anymore." I said, "If this thing made 10

100:17

times the money, would you keep doing

100:18

it?" And they're like, "Hell yeah." I'm

100:19

like, "Would you look at this other

100:20

business?" They're like, "No." I'm like,

100:20

"Well, then dude, let's just fix the

100:22

business." Right? So, making more money

100:24

can help, but I will say kind of like

100:26

the electroshock therapy. If it made 10

100:29

times the money, it will help in the

100:30

short term, but not forever because

100:32

plateaus are often the ones that stay in

100:35

it the longest. So, what do I mean by

100:37

that? Like they it's like the shrinking

100:40

and the growing are the ones that are I

100:42

think the most painful. The plateaus,

100:45

people can just stay in them for years

100:48

because it's just like not painful

100:50

enough to quit, but still very painful.

100:53

So the ones that grow fast are in lots

100:55

of pain and eventually they don't need

100:57

the money anymore at all. And so those

100:59

are very like if you've grown a lot and

101:01

made a lot of money really quickly, you

101:03

then stop wanting to be in all the pain

101:05

that this tremendous growth provides you

101:07

because you're like I don't need to do

101:08

this anymore. And so on the flip side,

101:11

the ones who are shrinking or are very

101:13

volatile deal with the most pain

101:15

obviously. So you have the same

101:16

volatility and pain of the of the growth

101:18

guy except you also aren't making money.

101:20

So that is the most pain that you will

101:22

be in business. And so what we're

101:24

solving for as entrepreneurs is

101:26

something worth doing, right? Having

101:29

something and I think that the most

101:31

powerful thing that has helped me is

101:34

having something outside of yourself

101:36

that the business acts as a vehicle that

101:39

you drive towards. And so some of so for

101:42

some people that's like some societal

101:44

impact that you want to make. That's

101:45

some problem that you want to solve. For

101:47

me it's the person that I want to

101:48

become. But like that's very easy to say

101:50

and I've heard many people say it. Their

101:52

actions don't align with that. So

101:54

whatever that thing is for you and it

101:56

might not be that you want to become

101:57

this person, but whatever that thing is

101:58

for you, it's like it has to be real

102:00

because and you have to you have to fix

102:02

the business to allow you to to achieve

102:05

that thing because once you make all the

102:08

money that you want to make, you have to

102:09

have another reason to do it. And so

102:11

that is why entrepreneurs not wanting to

102:13

do it is the greatest risk to the

102:15

business. And I think that like I have

102:16

to always keep that front of mind like

102:18

the thing that will like I have to be

102:20

willing at this point for

102:21

acquisition.com to do some things that I

102:23

just want to do even if it's not in the

102:25

business's best interest because it's in

102:28

my best interest and if it's in my best

102:29

interest I will keep doing the This.

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