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Ανοιχτό Διάλογο (Open Dialogue, Greek subtitles)

1h 13m 54s9,831 words1,499 segmentsEnglish

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0:05

what for you what is the most important

0:07

thing about open

0:12

dialogue the first thing what I I find

0:17

myself thinking

0:19

now if you ask this tomorrow there would

0:23

be another

0:25

thing that would come first to my mind

0:28

but today what comes curs to my mind is

0:31

that uh everybody's uh voice is

0:37

uh

0:39

[Music]

0:46

important I decided to travel to the

0:49

north of Finland to visit the Land of

0:52

Open dialogue the place that is getting

0:54

the best results in the world for the

0:57

treatment of psychosis

1:03

wow what's the most

1:06

important it's how we work yeah Co

1:12

research of of problems or dilemas or

1:16

traumas they get better results than

1:19

anywhere in the United States and I was

1:21

curious how they did their work

1:33

I think it's

1:35

it's not the you know the the treatment

1:40

system system per se but but I think

1:43

it's more like

1:46

a political

1:49

[Music]

1:52

thing I want to see

1:55

you we aim at at at the democratic

1:58

system

2:00

where people can have their say about

2:03

their own treatment and that we are kind

2:08

of try to be on the same same level with

2:12

people and being uh equal with them I'd

2:16

read some of their research and their

2:18

data were undeniably impressive but

2:21

somehow I just felt that seeing them in

2:25

person would be a whole different thing

2:28

hey him you can you can look up here up

2:31

here I I can see your it's something

2:34

that happens

2:36

between people the sister of the patient

2:40

the patient himself or the nurse oh wait

2:44

hold on we have to get the

2:47

repor to bring their understandings

2:50

bring their skills and knowledges we we

2:53

we are not professionals who who had has

2:57

had to know everything right away you

3:00

know we don't go there like a specialist

3:03

and after one hour we tell family what's

3:06

wrong with you it's a kind of two-way

3:09

connecting um it's not me treating

3:13

somebody but it's

3:16

something

3:18

um I risk myself when I enter into a

3:22

conversation who are they what are they

3:25

like is their Fame Justified but perhaps

3:29

most importantly to me how would they

3:32

feel about me a foreigner an American a

3:37

psychotherapist myself filming them okay

3:41

no don't look at the camera look at them

3:43

and say you can talk to them this is

3:46

open

3:47

dialogue this is real open this is real

3:51

we have the idea of hearing

3:55

people and creating something together

3:58

based on that

4:01

[Music]

4:14

before I left home I had the opportunity

4:17

to speak with Robert Whitaker an

4:19

acclaimed medical journalist who has

4:21

been bringing the Finnish open dialogue

4:23

results to the attention of American

4:27

Psychiatry it was he who made it clear

4:29

to to me that their outcomes for

4:31

psychosis were not coincidental rather

4:35

that they resulted from a well-designed

4:37

and well researched program so when I go

4:40

to Western lap land in Finland what do

4:43

you think my mission should

4:45

be well first of all I think it's just a

4:48

chance to

4:51

observe um there's so many

4:57

different people involved in the finish

4:59

story do you have an entire Therapy

5:01

Clinic here but just one room yes and

5:05

that's why we

5:06

can't we don't have room to meet

5:09

patients here and we don't want to meet

5:11

patients here because this is Hospital

5:14

yeah we don't want to say to people who

5:16

have crisis that oh welcome to mental

5:19

hospital so we can talk here it it it

5:21

was an interesting thing because when I

5:22

first came here I was thinking I think

5:25

they work very well with the mental

5:27

health system and they're even

5:28

integrated into the mental health system

5:30

but I kept waiting to find out where is

5:32

the mental health system okay do do you

5:35

understand yeah yeah and then what I

5:36

realized yeah it's this this is the

5:40

mental health system yeah yeah and I

5:42

thought that's that's actually

5:44

fascinating uhoh oh

5:48

uhoh somebody's calling when someone

5:51

calls when someone needs help we triy to

5:55

arrange help for him or her rri way we

6:01

don't I don't say to a phone that uh

6:04

maybe we can meet uh after two weeks and

6:08

then we have time I think I have to find

6:12

but do you have to you're

6:18

attached that's

6:25

okay oh

6:30

I'll turn off the camera you're going to

6:33

be privy to a form of care that really

6:37

is getting the best outcomes in the

6:39

developed World by far that's a part of

6:42

our you

6:43

know uh basic rules when the phone calls

6:47

you have to answer it take the

6:49

responsibility for for what comes from

6:51

there that it is interesting how many

6:53

many many of my interviews have been

6:55

interrupted by the telephone here yeah

6:57

yeah because I I think that's that's a

6:59

question

7:00

of you know being being uh like

7:04

available to people and and and serving

7:07

the population not not hospital patients

7:12

but people outside

7:15

hospital I'm sorry I have to answer you

7:23

go you never know what what comes from

7:26

the telephone it could have been a

7:28

mother being worried about her child or

7:31

or something and and then I would have

7:33

have to start organizing things you

7:36

never know I mean it's so different

7:38

there okay I mean if you look at the

7:39

outcomes people recovering there they're

7:41

not here and so many other

7:44

countries

7:47

so basically the world has a chance to

7:50

sort of break out of this mindset it's

7:52

hand the world psychiatric system and do

7:54

something better and so you're talking

7:56

about the capacity the the opportunity

8:00

to tell a story that literally could

8:03

alter millions of lives if societies

8:05

would change and learn from uh the

8:08

Western lap land success so that that

8:10

could have happened right right there

8:12

yeah

8:14

yeah I'm very pleased that it didn't

8:17

happen because I have to be at the at

8:19

the town at half past two but oh in cam

8:23

yeah I guess what I'm trying to tell you

8:24

Dan is that

8:27

um I really think there's opportunity

8:30

here yeah at the Town mental health

8:34

office I have a patient there with with

8:36

a nurse from from there we are working

8:39

together with with the patient H so

8:42

you're meeting with a nurse and with the

8:43

patient yeah so that phone is a big

8:46

responsibility yes middle of the night

8:48

also yes does that make sense yeah it

8:51

makes sense and I'm just I'm

8:53

wondering are there any psychiatric

8:55

survivors in Western Lapland I mean what

8:58

do they think of this method I mean are

8:59

there people who are criticizing this

9:01

open dialogue method and what do they

9:03

think in Finland I wonder there are some

9:06

psychiatric survivors in Finland uh but

9:08

more you know in the other areas do the

9:11

patients prefer that you meet in their

9:13

home or do they prefer to come to the

9:15

hospital most of

9:17

people says Welcome to our home but

9:21

there are people who don't want us to go

9:25

there and then we meet here or or some

9:28

other places we have you know Center of

9:32

City we have a other poin there yes in

9:37

Tor in the town and there are rooms more

9:40

rooms and we

9:42

can have a

9:44

point meeting to and so you give the the

9:49

patient the choice yes yes but most

9:52

places have have adopted the Western

9:55

right the US model of I've gotten people

9:58

who bought my other movie Finland and

9:59

Helsinki and they're telling me Finland

10:01

sucks for

10:04

Psychiatry I remember first coming

10:07

here first coming

10:09

here uh it must have been

10:17

19 65 or something you came here in 1965

10:21

what you were 10 years old yeah but

10:23

that's how sinky that's not Western

10:24

Lapland so it's like they were like yeah

10:26

my brother or I or you know you know my

10:28

child were locked up in a hospital and

10:31

injected with the same drugs that we're

10:32

using over here yeah yeah actually

10:33

outcomes for schizophrenia as a whole in

10:36

Finland are very poor and that actually

10:39

that actually sort of shows that it's

10:40

not just the culture people say ah

10:43

Western you know Finland they do think

10:44

there a it's a much different Society

10:47

well there are outcomes where they have

10:48

adopted the medical model and by the way

10:50

Finn doctors are being bought off by the

10:51

psychi by pharmac companies too uh their

10:54

outcomes suck right I was singing in a

10:59

Boy

11:00

Choir for the patients in the hospital

11:03

yeah yeah we made a a trip here and and

11:07

and had a small concert here and I was I

11:11

I remember being

11:13

quite not shocked but but surprised that

11:16

that there would be also these kind of

11:19

places in the

11:20

world I mean one of the interesting

11:22

things here is this is known as a valley

11:24

in Finland this West s that actually has

11:27

a lot of medical problems okay

11:30

and it may do everything have everything

11:32

to do with the temperature the light uh

11:35

maybe changing economic opportunities so

11:39

it's actually a society that's been

11:40

under a lot of stress for a long time so

11:43

you came here was it very different from

11:45

what it's like now yeah very

11:48

different it was uh very worn out

11:51

hospital and and very uh in a bad shape

11:55

in many ways and

11:56

and just chronic patients and

12:02

and smelling bad and everything so it

12:05

was a scary experience so for them to

12:09

and you know sort of reverse this one

12:12

part of psychotic outcomes it's not

12:15

coming as the society as a whole is

12:17

having this great Easy Life they're

12:20

doing it in spite of all those

12:22

difficulties I remember it quite we

12:25

coming here with right here yeah strange

12:31

singing in the lobby there is at the

12:35

[Music]

12:40

do although I went to Northern Finland

12:44

to study them I quickly discovered that

12:47

they were also studying me so much so

12:51

that a finished newspaper poolan sanomat

12:55

discovered that an American documentary

12:57

filmmaker had arrived in the area they

13:00

wanted to interview me which I found

13:02

ironic considering that to the rest of

13:05

the world they are the famous ones I

13:08

came to Finland to torneo specifically

13:12

and kemi because they have their open

13:15

dialogue method for

13:18

psychosis where did you hear uh of that

13:21

method it's famous it's famous oh yeah

13:24

so yeah and I mean there what it is is

13:27

I've heard of it in the United States

13:28

okay I've heard of it in conferences in

13:31

Scandinavia I have friends in England

13:33

who know about it but mostly through the

13:36

work of psychologist yako secula the

13:39

idea of living in Toro started when I

13:41

moved there for being a clinical

13:43

psychologist

13:45

1981 so quite long time ago almost 30

13:50

years uh 30 years 30 years ago yeah and

13:53

we were a small group of people and uh

13:56

we all had an interest that we want to

13:58

have a family to become involved in the

14:01

treatment of severe mental health

14:03

problems he's a professor at the

14:07

University in U vascula mhm so before I

14:11

came here I interviewed him and I'd met

14:13

him at several different times in

14:15

different countries I I remember some

14:17

meetings that were not for help for the

14:20

people and in which we actually acted

14:23

quite stupidly yeah early on early on

14:25

yeah yeah so you made mistakes early on

14:27

yeah we made mistakes like what his

14:30

research showed that for treating people

14:34

with psychosis they get the best results

14:37

statistically in the world we still

14:40

thought of the treatment that we are the

14:43

therapist we have to make plan we have

14:45

to have some aims and we use for

14:48

instance these open meetings as an

14:51

intervention to have change within the

14:53

family so I was a psychotherapist in New

14:56

York City for 10 years what what

14:58

happened was that that we didn't realize

14:59

in the beginning but while we open up

15:02

the door for the family and for the

15:04

client to be there for the paent to be

15:06

there from the very

15:07

beginning it it's the case that uh that

15:12

uh they really take a very decisive and

15:17

active role in the process the the

15:20

patient does yeah and the family does

15:23

they affect from the very beginning how

15:25

to do what to go on what are their needs

15:28

and and we still try to to think that we

15:30

are the healers we have the intervention

15:33

we have to do that part of my special

15:35

interest is showing that people

15:39

diagnosed with

15:40

schizophrenia and

15:43

psychosis can

15:45

recover fully without medication okay so

15:50

the confusion was that you thought you

15:52

were the the experts the healers the one

15:54

who have to make the decisions yeah and

15:56

what you found is that they wanted to

15:57

take an active part also

15:59

so they were treating themselves as the

16:01

healers and the decision makers and they

16:02

would be the on who made the decisions

16:04

and the interventions so there was

16:05

conflict yeah a very much conflict about

16:08

it here they do that work okay this is

16:12

the work and it's very uncommon now we

16:14

think that it's no longer a question

16:16

that we are sitting together for making

16:18

decisions and making plans for the

16:20

future but we are sitting together to

16:23

understand more most places in the world

16:29

this is funny what what that I'm talking

16:32

slow slowly is it better though yeah

16:34

it's better yeah and and in this we aim

16:38

at generating dialogue and this actually

16:41

becomes the most important aspect no

16:44

longer thinking that the aim of the

16:46

meeting is to have solution the

16:49

solutions comes a PA of self evident

16:53

process that is opened up will be focus

16:55

on how do we manage to have all the

16:57

voices heard so the purpose is the

17:00

purpose is dialogue and as a consequence

17:02

of the dialogue the solutions happen

17:04

yeah to change start to happen

17:06

[Music]

17:15

immediately the open dialogue approach

17:18

is based on several fundamental

17:21

principles the basic one perhaps not

17:23

surprisingly involves open dialogue a

17:26

non secretive nonh Hier archical

17:29

conversation that values everyone's

17:32

voice in the treatment especially the

17:34

voice of those called clients likewise

17:38

therapists work in teams where they

17:40

speak and reflect openly with one

17:42

another about their thoughts and

17:44

feelings right in front of clients and

17:47

their

17:47

families although these principles sound

17:50

reasonable enough in actual practice

17:53

they are a profound departure from

17:55

almost every mental health model I have

17:58

observed in in the United States when

18:00

you decided to become a nurse did you

18:02

think you would become a therapist also

18:04

no they called me and asked me can I

18:06

come to summer job here and so I

18:12

came at one summer and I'm still here 11

18:15

years now really so you liked it yeah

18:19

was that may maybe in maybe first year I

18:21

I think thought that I'm not sure about

18:25

this and I Tred to maybe I try to check

18:29

out different kinds of work in

18:31

anesthesia and surgery but I'm very

18:35

pleased that I stayed and what was

18:37

difficult the first

18:39

year you know that dialogue what I like

18:43

about this is is just that you can

18:48

like how do you say in English ball

18:50

around with ideas with you can what what

18:54

you know bounce idea bounce bounce ideas

18:57

yeah with your colleague and and what

18:58

with the family and right in front of

19:00

the client yeah yeah and with them not

19:02

not about them but but with them you

19:06

know talk with barana about something

19:08

and then ask ask the patient that but

19:11

what do you think about what we were

19:12

talking about

19:14

and

19:16

yeah we sit down and there was a patient

19:20

maybe a wife or someone from the

19:24

family and uh couple of nurses doctor

19:29

and we start to talk about the

19:32

situation I thought that okay what what

19:35

are we sitting here we know what what is

19:37

going to be and what what is going to

19:40

happen we have to take this person in

19:43

the W and what what why why why why are

19:46

we sitting here and discussing

19:48

still but uh until you understand that

19:52

this discussion there there's meaning

19:55

when I wake wake up in the morning it

19:57

it's very good when I I I see my

20:01

timetable my my calendar that I I have

20:04

for example five clients or maybe six

20:08

today and I have um Team I have

20:14

someone who can work with me it's very

20:18

good idea it's feel it's make me feel

20:20

good the thing that we are sharing the

20:22

work all the time is that we are

20:25

ventilating it all the time as well mhm

20:29

so the the thoughts are kind of uh they

20:32

are in in a movement all the time it's

20:35

very

20:36

helpful when you can

20:39

share your thoughts and your uh feelings

20:43

with someone in in that treatment

20:45

situation you can reflect the first

20:49

meeting with the

20:51

patient uh patient can be wor first a

20:57

little bit um

21:00

you know why why two workers but when we

21:05

explain it and when we start working and

21:07

discussing together so it's he or she

21:11

finds out that it's good and sometimes

21:14

we are

21:15

three for example when when we have a

21:20

new

21:21

patient

21:23

psychotic uh with her or his family then

21:27

we of

21:29

take three therapists there are many

21:32

things it's hard to say to client

21:35

clients this well I'm thinking about

21:38

this and I'm feeling like this it's

21:41

easier for me for example to talk to you

21:45

or you and hey I'm wondering and I'm

21:49

feeling that or that way during our

21:52

discussions during our treatment

21:54

meetings it is the first time when the

21:57

patient can tell

21:59

his or her

22:01

own

22:04

experiences that kind of experiences

22:06

that somebody can say that they are

22:10

psychotic experiences and others are

22:12

listening and hearing

22:17

it I do sometimes meet

22:22

people just by myself but I think it's

22:25

Getting Thinner it's it's giving much

22:28

less options it's it's um it's much

22:32

smaller audience for the for this new

22:36

understandings this is the way how we

22:39

usually work that we go we can look each

22:43

other in the eyes and we turn ourselves

22:46

a little bit in the middle of a therapy

22:48

session yes so in the middle of a

22:51

therapy session when you're with a

22:52

client or with a family you do this with

22:54

each other you're going back and forth

22:56

and talking to each other yes yes and

22:58

then then we can ask hey how how do you

23:02

felt how does it felt and what did you

23:05

listen how did you heard this our

23:09

discussion so it's almost like you're

23:11

doing

23:13

supervision with each other yes in the

23:15

middle in the middle of a therapy

23:17

session that's it that's I think that's

23:19

that's how we would describe we have

23:20

much more options when when when we are

23:24

more

23:25

people

23:27

um and then it's also possibility just

23:31

to listen while some some other people

23:33

are talking and and listen to yourself

23:35

so I think it's in many ways it's very

23:38

useful and and it's very important that

23:41

we reflect about things and issues what

23:45

family bring up to the situation yes

23:49

it's very important I consider us more

23:52

or less as visitors in people's lives

23:55

people allow us to visit their lives

23:58

but we are not the most meaningful

24:01

people in in this person's life it's

24:05

more more important that my client will

24:09

be

24:10

understood by his family members or

24:13

those people around him and so that's

24:17

how he or she become heard understood

24:22

[Music]

24:23

valued uh as a person but it's a

24:26

different kind of supervision because

24:28

you can't you have to do it in a way

24:30

that's also therapeutic for the family

24:32

and the client isn't that it yes so you

24:35

have to make sure everything you're

24:36

saying is going through the lens like

24:38

this is the lens the lens of being

24:41

therapeutic yeah so you have to be more

24:44

respectful you know like in supervision

24:47

I think you can say this is

24:49

that father is so narcissistic when it's

24:51

private supervision you know but you can

24:53

never say that in open dialogue because

24:55

it's rude does that sound right yes yes

25:00

it's it's very well I think so think

25:04

yeah and it also seems like people here

25:07

like each other

25:09

yeah yeah I'm actually when you say that

25:13

I think that's one

25:15

big thing

25:17

that this is a small area and and if we

25:21

have a 100 people working here working

25:24

cras cross with with each other so

25:28

people know also each other quite

25:30

personally you

25:32

know they can become friends and then

25:36

and talking other about other things

25:39

also than than work and I think that's

25:43

makes it easy for for us to to work in

25:47

the way we

25:48

[Music]

25:54

work I ended up spending 2 weeks in

25:57

Northern Finland and became friendly

26:00

with many of their

26:01

clinicians while talking off camera I

26:04

learned that several to my surprise had

26:07

little experience working in a non-open

26:10

dialogue system to the degree that many

26:13

appeared to underestimate the

26:15

international significance of what they

26:18

were doing so your whole professional

26:20

experience has been in this open

26:23

dialogue system yes but I have a a

26:28

experience on meeting in a different

26:31

area a conference no like a bti that has

26:36

G the different PR yeah and uh a

26:40

different area with outside of your

26:42

regular work area and because we are

26:46

Outpatient Clinic that we treated him at

26:50

at home but when he goes to another

26:53

place he goes to hospital and we go to

26:57

meeting to to so you went there yeah how

27:01

was

27:06

that I didn't like

27:09

it what was it like um there was a nurse

27:14

and a doctor from that hospital and us

27:18

two nurses and the patient and she a two

27:20

nurses from your system here yeah and uh

27:24

and

27:25

we we discussed with the patient and and

27:31

nurses we um uh reflect oh you did open

27:35

dialogue yeah and try to speak openly on

27:40

the what we have done and and what we

27:43

think of situation and so on but during

27:47

the

27:48

meeting the um doctor just listened and

27:54

and when he had heard enough he said

27:59

okay thank you I've heard enough and

28:02

goes away didn't say anything well so

28:05

didn't do open couple of questions but

28:09

she doesn't participate on the on the

28:13

dialogue was that strange for you yeah

28:16

and I okay you

28:19

go and you talked about this with the

28:21

other nurse from your system here yeah

28:24

we thought when we talked afterwards

28:27

that with the another nurse

28:31

that when the doctor goes away and said

28:34

that okay that's enough for me him and

28:40

left it f i felt that and she felt that

28:44

that what what were what we were there

28:47

[Music]

28:52

about I was very curious how clinicians

28:55

in Western lap approached the subject of

28:59

neuroleptics that is antis psychotic

29:02

medication from what I have observed and

29:05

studied the use or nonuse of

29:08

neuroleptics is probably the most

29:11

important factor correlated with

29:13

recovery from

29:15

psychosis but before the essentials of

29:17

the Fin's relationship to medication

29:20

came to light I found it important to

29:23

explore some background not just on

29:25

neuroleptics but on the Fin's conception

29:28

of the very meaning of psychosis so most

29:31

places most places in the

29:33

world when they have a person with

29:36

psychosis yeah they put them on very

29:38

heavy medication

29:41

immediately is that like all over the

29:44

world or just in the western

29:46

part uh it's definitely in the western

29:49

part of the world but it's shifting okay

29:52

to all over the world and there is

29:54

research showing that people with

29:56

psychosis do

29:58

better in third world countries what

30:01

they did is they compared schizophrenia

30:03

outcomes in uh poor countries of the

30:05

world specifically India Nigeria and

30:08

Colombia to uh rich countries Us and

30:11

other European countries quote the

30:13

developed countries developing versus

30:15

developed now in each study they found

30:18

that outcomes at the end of two and five

30:20

years one was a two-year one was a 5year

30:22

study were much much better in the poor

30:24

countries of the world especially in

30:26

India and Nigeria by the way

30:28

okay and it was so dramatic they said

30:31

that living in a developed country is

30:34

quote a strong predictor that she'll

30:35

never fully recover from a psychotic or

30:37

schizophrenic break all of us could have

30:41

psychotic problems it's an answer to a

30:44

very difficult life situation and when I

30:47

deal when when I face with a situation

30:50

which is very stressful for me so I can

30:53

start to hear voices for instance and

30:55

what happens in those voices or or or or

30:58

those experience that I have they can

31:01

include something that previously has

31:03

happened in my life we have to listen we

31:06

we we really have to listen and um let

31:10

them talk what has happened and we can't

31:13

know maybe some stories are so um crazy

31:19

maybe crazy what is the right word um we

31:22

have to ask more about hallucination and

31:25

we have to ask more and try to

31:28

understand what has happened we don't

31:30

say that you can't you don't you can't

31:35

speak we have no right to say that that

31:38

is impossible because we really don't

31:41

know it's it's not only that we are

31:44

talking that um we have an open dialogue

31:47

system but uh we dialogue have to really

31:49

be open so one of the things they

31:52

hypothesize The Who researchers is well

31:54

maybe what the difference is is that

31:56

people in the poor countries are better

31:58

at taking their anti-yo medications

32:00

they're they live in a different

32:02

environment where they follow doctor's

32:03

orders better and so they looked at

32:05

medication usage so the hypothesis was

32:08

more medication usage would be

32:10

associated with better outcomes and

32:11

they're hypothesizing that the meds

32:13

should alter the long-term course of

32:15

schizophrenia psychosis it's a valid

32:18

hypothesis that's what you'd expect

32:19

drugs to do if you're going to find them

32:21

useful is to alter the course but what

32:24

they find they found that in the poor

32:25

countries of the world only 16% of the

32:28

people were regularly maintained on

32:30

antis psycotic medications whereas of

32:32

course that's the standard of care in

32:34

the uh developed countries so here in

32:37

this in this study we found good

32:40

long-term outcomes much higher recovery

32:42

rates associated with not maintaining

32:45

people on medications very

32:47

seldom very very seldom I I've been

32:51

prescribing anti psychotic

32:53

medicine and usually what is the reason

32:57

for so seldom prescribing it well I

33:00

don't

33:02

actually I think I prescribe very seldom

33:05

any medication so that's one point

33:09

that's one point in the first meeting

33:12

it's very nonone understandable I cannot

33:15

understand how what what what what does

33:17

it mean I'm very confused but later on

33:20

step by step I start to realized that

33:22

actually she is speaking of something

33:24

that has happened in her life and this

33:26

may be the first time ever it become

33:29

possible to have some words of those

33:32

experiences it's in a way a kind of

33:34

metaphorical way to speak of things that

33:37

you that beforehand did not have any

33:39

words to speak about it psychotic

33:42

meaning making is meaning

33:44

making and I want to uh have dialogue

33:47

around meaning

33:49

making and I don't think we should

33:52

medicate

33:53

psychotic meaning making oh by the way

33:57

the who invest instigators eventually

33:59

then did like a 25e follow-up study of

34:01

the patients in the poor countries and

34:03

it's really remarkable I I don't

34:05

remember the statistics exactly but

34:07

somewhere between roughly 70% of the

34:10

patients in that initial cohort of

34:13

schizophrenia patients diagn in Indian

34:15

Nigeria diagnosed a schizophrenic by

34:17

Western doctors not local doctors so by

34:20

Western standards 20 25 years later were

34:23

working asymptomatic they just weren't

34:26

schizophrenic anymore there weren't

34:27

psychotic anymore and for that reason

34:30

it's very

34:31

important actually extremely important

34:33

for us to take it

34:35

seriously to start to listen what what

34:37

is what what are her words and and and

34:40

step by step she perhaps have more and

34:43

more words to her to to to her

34:45

experience there's some kind of dilemma

34:47

in your in your life and and in your

34:51

emotional

34:52

life and when you start to work with

34:55

that

34:56

dilemma the symt can go away as

34:59

[Music]

35:05

well I learned during my time in Western

35:08

lap land that open dialogue

35:11

practitioners view the concept of

35:13

psychosis very differently from how most

35:16

people view it in the United

35:19

States in America psychosis is generally

35:22

viewed as a problem residing in a

35:25

particular individual's brain which is

35:28

why treatment so often involves pulling

35:31

people out of their regular lives

35:33

hospitalizing them and giving them brain

35:35

altering

35:37

medications in Western lap land however

35:40

they conceptualize psychosis as a

35:43

problem arising in the space between

35:46

individuals that is a problem occurring

35:49

within

35:51

relationships thus their treatment seeks

35:54

to engage social networks rebuild

35:57

relationships ship and if at all

35:59

possible avoid putting people through

36:02

the alienating and stigmatizing

36:04

experience of hospitalization why do you

36:07

prefer to not put people in the

36:11

hospital

36:13

if if the whole um psychosis or

36:19

um situation goes over without coming to

36:24

hospital so if they're able to work it

36:26

through without going to the hospital

36:28

yes it's much better for the patient and

36:31

family they don't have history of mental

36:34

hospital I remember one family in early

36:38

90s that they had a son about 20 five 26

36:44

years old and first he came into the

36:49

hospital for some days most of the times

36:53

that need be in hospital is because they

36:56

need shelter or place to be that it's

37:00

safe enough to the patient that he don't

37:04

or she kill herself or or is so um

37:10

psychotic that needs a safe place to be

37:15

another big reason if someone hasn't

37:17

been sleeping let's say for a week and

37:21

they need a place where to kind of uh

37:24

feel safe so we can create those

37:28

circumstances to their homes as well if

37:31

we do the cooperation and and work

37:35

together with the family and afterwards

37:37

we asked the family what they think they

37:40

said that it was very hard when they son

37:43

was in the hospital and also it was very

37:47

hard to treat him at home but it was

37:52

much more easier at home so you can

37:56

create you can work out those kind of

37:58

issues in in their home yeah and we can

38:01

go there every day we can be there let's

38:04

say uh we can have a treatment meeting

38:08

and then one nurse can stay there during

38:12

the evening shift like all night long

38:15

yeah with the with the with the family

38:17

with the family in the home yeah and

38:20

they said that it

38:23

was wrong decision to come into the

38:28

hospital at all H so that just avoids

38:31

the need for hospitalization then yeah

38:34

and when we are home there are more

38:37

possibilities to have the conversations

38:41

about the situation very often these

38:43

relatives comes to

38:46

help for but it's very difficult then if

38:51

we talk about adolesence and see he has

38:54

psychotic symptoms and see or he has

38:58

have has parents it's very typ difficult

39:01

that parents live on SI leave and they

39:05

can support at home and we

39:09

meet every for instance every

39:12

day uh during these first days weeks

39:16

first days always when we are treating

39:18

at home I think it's very important to

39:21

have treatment

39:23

meetings

39:25

very every day day in the beginning and

39:30

continue as long as POS as

39:35

[Music]

39:41

needed although I would ideally prefer a

39:44

mental health system for psychosis that

39:46

avoids neuroleptics entirely the Finish

39:50

open dialogue clinicians employ a

39:52

selective use of medication model that

39:55

comes closer to my idea

39:58

than any major program I've seen in the

40:00

United States for that reason I found

40:03

their point of view riveting and in many

40:06

cases based on such common sense that I

40:08

wondered why it wasn't being utilized

40:10

more widely in the Western World now I

40:13

ask about your documentaries when it

40:16

comes out what it is I'm not sure yet I

40:19

don't know you just doing I'm making the

40:23

movie first to just to show people in

40:26

the world that that there are better

40:29

treatments than the conventional

40:31

treatments so here in the United States

40:35

where we've really embraced the drugs

40:36

for life form of care we see a um

40:40

explosion in the number of people quote

40:43

disabled by mental illness and we see

40:46

all these other problems in terms of

40:47

people dying early Etc and low

40:49

employment rates decreasing employment

40:51

rates and here where they've used this

40:55

drugs in a selective manner what do they

40:57

find the exact opposite so what should

40:59

we do obviously we should go to which is

41:02

what you're going to do we should go to

41:03

Western lap land if they'll have us and

41:06

try to figure out what they're doing and

41:09

emulate it quite quite a many people

41:12

psychotic people who come to us they get

41:15

some kind of

41:17

medication but it's for a short period

41:20

of time to get over the worst and and

41:23

then we discuss it all the time so I

41:26

think it's more of a a minimizing the

41:29

medication and which type of medication

41:31

are you talking about uh well I'm not

41:34

expert in in those but but not so much

41:37

about you know neuroleptics but but more

41:40

of a you

41:42

know sleeping pills or some anxi litics

41:46

we used it during the first week because

41:49

the situation when they call us so we we

41:52

will see them uh in the first 24 hours

41:56

and the situation is usually so that

41:58

person hasn't been sleeping for a week

42:01

or two it's always here that we just

42:04

consider that's how many tablets we give

42:07

we don't prescribe a box of tablets but

42:12

we think maybe for for one or two days

42:16

use two or four tablets so that's the

42:20

most common that they use in a short

42:22

term just four or five days or so to get

42:26

sleep and so

42:28

but in some cases uh they can use uh

42:32

neuroleptics but it's also a shortterm

42:35

and in small doses in the beginning of

42:37

the

42:40

treatment we we have to it's my opinion

42:43

I have to avoid netive medication and

42:48

but but then if it's

42:51

needed if it's

42:53

needed in any let's say in one year of

42:56

all the patients that you see that have

42:59

psychotic issues what percentage get put

43:03

on neuroleptic medication about

43:06

one 30 30% yes so 70% don't ever get

43:13

neuroleptic

43:14

medication some sometimes there are

43:17

situations that patient need medication

43:21

also netic medication there can be so

43:24

kind of situation here's a question I

43:26

have mhm we were upstairs in that staff

43:29

room MH and I was playing with a pen did

43:32

you see that no I was playing with this

43:34

really nice pen I said someone left

43:36

their really nice pen here then I turned

43:38

it over and it said squil yeah so I

43:41

thought it's even invaded this place

43:44

yeah yeah and then I see the people are

43:46

using the mouse pad that says

43:50

um yeah affects her yeah but how how we

43:56

talk about

43:57

that medication and we have to be

44:01

careful that that those does are

44:05

appropriate that there are no side

44:08

effects well of course they come here as

44:10

well to talk about the medication to

44:13

doctors they do yeah and they bring good

44:15

food many times and pancakes and

44:18

stuff and uh also we we are going to

44:22

have a a day for stuff next autumn and

44:27

so we have invited person from the druck

44:31

com company to come and tell about sok

44:34

and then they are going to pay our

44:38

lunch how do you feel about that it's

44:41

okay for me because we are just

44:43

listening them is that it though

44:49

yeah it's

44:52

quite usual for us to discuss a lot

44:56

about medication

44:57

ation also with the psychiatrists when

45:00

they're prescribing medication to some

45:02

patients then I would quite often

45:06

ask why do you prescribe this what do

45:09

you hope would happen would there be

45:12

another and you say this right in front

45:14

of the client yeah because I think it's

45:17

it's quite it's fair yes just just fair

45:21

to to

45:23

say what we are what our you know

45:26

prejudices on and what our thoughts are

45:28

in front of the client yeah well

45:31

actually bir she's our doctor in Poly

45:33

Clinic and she said that she's not going

45:36

to call them she she she doesn't do that

45:41

right so but one of our nurses went to

45:44

the educational days and she asked

45:48

because we said okay because we get a

45:50

free lunch right so take it I remember

45:54

two patients I prescribed and tried to

45:57

tell how to you had to take this

46:00

medication but they didn't never do that

46:04

and they are quite well so you prescri

46:07

so there even cases where you prescrib

46:09

the medication they don't even take it

46:12

yes and Tred to tell them that they have

46:14

to take to take it and they didn't yes

46:18

they didn't and they are getting well

46:21

anyway anyway against your advice

46:24

yes I wonder this mhm if a patient if

46:28

you feel a patient needs neuroleptic

46:30

medication later in the treatment do you

46:33

consider that a

46:35

failure

46:37

[Music]

46:40

no

46:41

no there are so many other ways to help

46:45

there are

46:45

[Music]

46:47

so

46:51

um useful ways which have I think um

46:57

improves the agency of people much

47:01

more than

47:04

um than

47:06

medication it it seems to me if a person

47:09

needs

47:10

neuroleptics it means they did not

47:13

recover

47:17

right yes but I have also some so kind

47:20

of experience is that the patient have

47:24

got NE medication later but uh but see

47:31

or he

47:33

needed uh it some

47:37

months one two years or only a small dos

47:41

and after that they didn't need it I

47:45

could bring up the idea as um as a as an

47:50

option as a something we could have

47:53

dialogue about around think about

47:57

possible uh advantages possible

48:01

disadvantage um possible effects

48:03

possible side

48:04

effects but if I find a lot of other

48:07

ways to work there so I don't even have

48:10

to bring this option

48:13

there and usually when we work there are

48:17

so many options that we don't get into

48:20

this point of thinking about medication

48:23

if the patient have

48:25

medication we don't Ender treatment and

48:28

you don't end the treatment no no

48:31

because we continue treatment so so far

48:35

as they use medication for instance

48:39

neptic with the purpose of helping them

48:42

stop the medication or I don't

48:44

understand yes yes helping stop yes it's

48:48

not either either or it's either

48:50

medication or not medication but it's

48:53

thought to be one part of the treatment

48:55

if needed

48:57

if if needed so it's such a complicated

48:59

thing who decides what's needed you know

49:02

jointly in the meeting in the joint

49:03

meeting is it's it's it should be

49:06

decided in the joint meetings and do you

49:08

ever have different staff members with

49:09

different opinions absolutely yeah and

49:11

that's advisable that if staff members

49:14

have different opinions that they would

49:16

could be openly spoken about so that one

49:19

staff members could have an idea perhaps

49:21

the antipsychotic medication is not

49:23

needed here and perhaps the other meas

49:26

person have an idea perhaps the

49:28

medication would be good and it's very

49:30

important to have an open discussion

49:32

about

49:33

[Music]

49:47

it a fascinating thing I discovered in

49:50

Western lap land was that their

49:53

clinicians were not unlike so many of my

49:56

more Progressive colleagues in the

49:58

United States afraid of getting in

50:01

trouble for the work they did this I

50:04

realized was because the fins were not

50:07

working in a mental health system that

50:09

constantly suggested they were breaking

50:11

the standards of care and causing harm

50:13

to their clients the irony I found in

50:17

this is that in the United States we who

50:20

use anti psychotics almost ubiquitously

50:22

for psychosis get terrible results and

50:26

actually are causing an epidemic of harm

50:29

but in the Western World almost

50:31

everywhere it's medication and

50:33

medication is considered the best

50:35

treatment and if a therapist or an

50:38

organization does not use

50:40

medication they're considered

50:43

dangerous okay it's considered bad

50:45

treatment it's very very difficult to

50:47

survive as a person with prescribing

50:50

powers and not put people on

50:52

antipsychotic medications and if you're

50:55

even if you're a therapist without

50:57

um prescribing Powers you're expected to

51:00

work within that model of of of drug

51:02

based care and it shows really the

51:05

extraordinary capacity of uh a

51:10

storytelling partnership within in the

51:12

United States that really has extended

51:14

its influence and that is born of the

51:16

drug companies and academic Psychiatry

51:19

along with nami to tell us a in essence

51:23

a false story and and incorporate that

51:25

belief in the sort of a real uh profound

51:29

way are you at any risk with your

51:31

medical license because of the way you

51:33

work

51:37

here um haven't gotten so far away from

51:40

a medical way of working no I think

51:45

um

51:48

um no like let me ask you this do you

51:52

take a lot of Risk by not putting people

51:54

on neuroleptics right away

51:57

uh what do you mean by taking uh risks

52:00

could you lose your

52:03

license if I don't do what if I

52:06

don't tell people that I think that

52:08

there should be

52:10

medication yeah of course

52:13

not where did you come

52:17

there what's that idea but that you

52:20

could lose your license yeah well I

52:21

dealt with that every day if I if I was

52:24

working in different contexts

52:27

it would be quite difficult

52:30

um but over here where where the whole

52:34

personal uh the whole Personnel the

52:37

whole staff whole staff

52:39

yes they are very well trained a most of

52:43

the people have family therapy

52:46

trainings um the whole supply of

52:49

services is is based on on these ways of

52:54

working so you're not at risk here no

52:57

not at all no

53:00

really because me you couldn't get in

53:02

trouble no so me as a nurse so I I will

53:06

what about Bita couldn't she get in

53:08

trouble for what she does no why because

53:13

uh she can um everything is based on the

53:19

uh results of

53:21

treatments so everybody here knows that

53:24

you don't need a neur leptic in the

53:27

beginning

53:29

to to heal people's

53:32

situations and your system has research

53:35

to prove it yes yes yes yes and there

53:37

are lots of studies going going on

53:40

around so I think it's it's

53:43

um giving a lot of solid ground for the

53:48

[Music]

53:55

work let's now look at the numbers what

54:00

actually are their

54:02

results it was after all a cursory

54:05

review of their outcomes for psychosis

54:08

that Drew me to Northern Finland in the

54:10

first place and these same outcomes that

54:13

are causing the world to take note their

54:17

adoption of this selective use of meds

54:20

really came out of a national finish

54:21

study where they were testing sort of

54:23

psychotherapeutic care they had six

54:25

sites in the study three sites did not

54:28

initially put people on the meds the

54:30

other three did and everybody gave them

54:33

psychotherapeutic care T was one

54:36

research site in which the antipsychotic

54:38

medication was not started in the very

54:41

beginning but it was decided that first

54:43

we have to see how much this very strong

54:45

psychosocial intervention is helping and

54:48

the antipsychotic medication is used

54:50

only if if if it's uh not helping enough

54:55

and the thought was an experimental

54:56

sites is that if people started needing

54:58

the drugs you could put them on okay on

55:00

the whole the experimental sites three

55:03

had a little bit better outcomes two it

55:06

was the people who in those three

55:07

experimental sites that were never

55:09

exposed to meds in the two-year study

55:11

that had the best outcomes all

55:13

right that fits with what we know before

55:16

but there's one other key thing there

55:17

was really only one of the three

55:20

sites uh that really after the end of

55:23

six weeks tried to keep people off meds

55:25

okay the other two to basic reverted to

55:27

the old standard of care and put people

55:28

on meds that was in Western lap land so

55:32

not only did they watch the progression

55:35

of people getting better after 6 weeks

55:37

some they kept it going during 5 years

55:40

time it happened that oneir of the

55:42

clients used antipsychotic medication

55:45

two dirs did not need this is in your

55:47

program yeah any any antipsychotic

55:50

medication at five and half part of the

55:54

medication could be discontinued as well

55:58

half what could be discontinued stopped

56:01

of so so of the one3 that did take

56:03

medication half of those people were

56:05

able to discontinue their medication

56:07

yeah yeah so now you're down to at the

56:08

end of five years one out of six people

56:10

yeah is still on medication and only one

56:12

and three ever took it at all yeah yeah

56:14

yeah and what did that evolve to there

56:16

that evolved to a form of care where uh

56:19

they now have a the best outcomes in the

56:21

Western World by far how do they use

56:24

meds well about only about a third of

56:26

their first episode psychotic patients

56:29

um are ever exposed to medications okay

56:32

at the end of five years so you take

56:34

100 first episode psychotic patients in

56:37

Western Lapland 5 years later only 33

56:39

will have ever had a single dose of

56:41

antis psychotic medication and only

56:43

about 20 of that 100 will be on the

56:46

drugs continually okay so that was

56:49

already that's is a very different

56:51

compared with the mainstream idea very

56:54

distort that so m iotics medication

56:57

should be used in any case every case

56:59

every case yeah now what are their

57:00

outcomes at the end of 5 years roughly

57:03

85% of their first episode psychotic

57:05

patients are asymptomatic and either

57:08

working or back in school so only about

57:10

15% have become sort of chronically ill

57:12

and on Finland disability whereas in the

57:15

United States if you have a first

57:17

psychotic break or if you have a first

57:18

schizophrenic break you're basically

57:20

told we'll to stabilize you and then go

57:22

on disability that's the expected course

57:25

of the 85 % who recovered after 5 years

57:28

what percentage of that

57:29

85% was on medication and what what

57:32

percent was off

57:35

medication actually I have not looked at

57:38

that path most of them did not use

57:42

medication most meaning more than 50% no

57:46

90% there there is an assumption of

57:48

course that once someone has

57:49

schizophrenia they always have

57:51

schizophrenia and you don't see it that

57:52

way no I think it is only the name for

57:57

something and you can get quite healthy

58:01

afterwards without medication without

58:03

medication this tells us of something

58:05

else that's possible radically possible

58:08

radically possible and by the way

58:09

they've been doing this for 20 years now

58:11

basically or 18 years so this isn't a

58:13

fly by night study not a fly by night

58:14

and they've done study after study after

58:17

study this is the best studied cohort of

58:19

patients in all of Europe really

58:26

[Music]

58:42

we study our own work study quite

58:45

carefully what we are doing and and what

58:47

works and what doesn't work I don't see

58:49

this as very radical ideas I don't know

58:53

maybe somebody would see this as radical

58:55

ideas

58:57

but from my perspective it's it's not

59:00

very radical ideas and it's very

59:01

important that we

59:03

believe I believe in

59:06

that uh the situation can change so you

59:10

do see people with psychosis yeah

59:12

recover here get well without medication

59:14

yeah yeah not

59:18

easily not easily get better but but

59:21

getting better what makes you believe

59:27

because I have seen many many many

59:30

patients and their families that that

59:33

they

59:35

survived so kind of situations and I I

59:38

don't know I

59:39

don't

59:43

well I I believe I have seen that you

59:47

can recover from The psychosis without

59:52

heavy medications and without

59:54

hospitalization

59:56

so that's just the way that I

59:59

think so you believe that people can

60:02

recover yeah not only believe I I I

60:05

think it's true I I've seen

60:08

[Music]

60:13

it as my two weeks in Finland Drew to a

60:16

close I realized there was one final

60:19

point that kept striking me again and

60:22

again and that was that the open

60:25

dialogue approach was not an alternative

60:28

mental health system here it was the

60:31

primary mental health system here over

60:33

the past three decades they had set an

60:36

example by converting a traditional

60:39

psychiatric system with a huge bustling

60:42

hospital and poor results into something

60:45

quite the opposite there's one other

60:47

thing that's really extraordinary that's

60:48

happened in in Western LA and and speaks

60:51

to the possibility there but not many

60:54

people like you kind of people come here

60:56

and do this kind of job so I think this

60:59

is very interesting for us too to know

61:02

how uh interested someone in someone is

61:06

about this because for us I don't I

61:08

think we you never are they are never

61:11

proud of anything in the 70s and all 60s

61:14

7s probably I think into the and even

61:16

into the 80s this area of of Finland had

61:20

one of the highest incidences of

61:22

schizophrenia in all of Europe so fins

61:24

are never proud of what anything like

61:26

you're

61:27

very well well I noticed this when I'm

61:30

interviewing people here they won't talk

61:31

about how good their results are the

61:34

results are written on paper and I'm

61:36

asking them and they always make it

61:37

sound less less less and I say make

61:40

yourself sound good do you know what I

61:42

mean I like they're very modest and

61:44

humble yeah then they Institute this

61:47

change and they Institute this therapy

61:48

called open dialogue with first episode

61:51

psychotic patients guess what happened

61:53

schizophrenia is now disappearing from

61:55

this region

61:56

they're down to two cases per 100,000 a

61:59

90% decline in schizophrenia there and

62:01

why because their first episode cases

62:03

aren't becoming chronic so the number of

62:07

First episode cases is staying the same

62:10

all right so they still have this

62:11

problem of psychosis in society but

62:14

because they have this form of care that

62:16

doesn't make people chronic

62:18

schizophrenia is disappearing this point

62:21

cannot be emphasized enough and is worth

62:24

explaining a according to the

62:26

definitions of mainstream Psychiatry

62:29

people can only be diagnosed with

62:31

schizophrenia if their psychotic

62:33

symptoms persist for longer than 6

62:36

months thus if they recover from

62:39

psychosis before that six-month Mark

62:41

which is what so commonly happens in

62:43

Western lap land as the result of open

62:46

dialogue they never get labeled with

62:48

schizophrenia in the first place they

62:51

took a risk by letting me come in here

62:53

with my camera do you know what I mean M

62:57

like to let a foreigner come in with a

63:00

camera and interview all their staff and

63:02

to talk with their patients it's like a

63:05

lot of

63:06

places they don't want someone with a

63:09

camera coming in it's it's honest way to

63:13

do work I think and I I think that

63:17

um when someone comes into psychiatric

63:21

uh Polyclinic is and is in they are in

63:25

their CR

63:28

crisis I think that we are what's the

63:31

word obligated into that we have to be

63:34

honest this has to be a fair deal

63:39

because yeah because otherwise it it

63:43

can't heal anyone like what if they said

63:46

they could say this this would be much

63:48

more common because I had some places

63:50

that I wanted to go to that said you can

63:52

come you can come for 6 hours you you

63:55

can talk to two therapists no

63:57

conversation with patients and we need

64:00

to see everything that you are going to

64:03

put in your movie before you put it in I

64:06

think our system is our people are

64:09

working very hard and they are I can

64:13

trust them and they are

64:16

very reliable

64:19

and and responsible and that kind and

64:23

very good trained

64:26

people they know what they are doing and

64:28

you know what also this was very

64:31

interesting I didn't know if they would

64:33

let me come here because I'm a stranger

64:35

I'm a foreigner they don't know me very

64:36

well so I was emailing with yako secula

64:39

M and he said I said to him well don't

64:41

worry I won't make I'll be very nice and

64:44

I will ask respectful questions and I

64:47

won't make your program look bad he said

64:50

no he says you go in there he says you

64:52

ask whatever you want and he says you

64:55

don't try to make us look good he says

64:57

you make it real you make it

64:59

honest do you understand that M and I

65:02

said this is really

65:04

interesting I said good for him he's got

65:08

courage here's a here's something that I

65:10

think people might could have size open

65:12

dialogue for they say but having so many

65:14

different therapists there must be very

65:18

expensive

65:20

well how how come in the long run we

65:24

save money

65:26

with meeting in teams because I think

65:29

it's more efficient you don't have to

65:32

meet so many times this area is quite

65:36

poor and they try to save money all the

65:40

time and that's why it is it is not so

65:44

easy to tell that it is very good work

65:47

for long run and how

65:51

to prevent problems in the long run and

65:54

you know

65:56

I think at least in Finland the the

65:58

people who decide about money they don't

66:01

look beyond their

66:02

nose who pays for all this it's state

66:06

paid system so it's free for the clients

66:09

so it's a state paid system it's free

66:10

for the clients yeah it's free for all

66:12

the clients for you can have hundreds of

66:15

meetings for two years and it's all free

66:18

all free yeah when we are working in in

66:20

a team and meet people with their you

66:24

know wives husbands amilies then we

66:26

don't have to meet them so many times

66:30

for some reason I think because we can

66:32

get the different points of view or or

66:36

opinions more quickly we can have kind

66:40

of more uh wide discussion about things

66:44

all the time there is lack of money mhm

66:48

and we should have more nurses psycholog

66:52

assistant some some not so many but some

66:56

more when we meet a patient we sent sent

67:01

a bill so kind of Bill to the

67:03

municipalities right and they pay for it

67:06

but taxes we all paid for I think so so

67:09

your taxes pay for it is not important I

67:12

I think it is I try to tell our staff

67:15

members that they don't have to worry

67:17

about it it's my worry about the money

67:20

is it's funny I haven't figured out

67:22

where brigita's office is yet well

67:25

nobody knows her office is at kopas

67:29

right but she's never there right cuz

67:32

she's working she sees clients right

67:33

that's what everybody says it's hard to

67:35

find her there because she's she's on on

67:37

the ward or she's talking to someone or

67:39

she's out in the community somewhere

67:40

yeah it's very interesting to have a

67:42

hospital leader yeah who is actually

67:45

doing non-administrative work yeah I

67:49

think so too and and I appreciate that

67:51

for very much I think that's very

67:55

important for our work that that also

67:58

our our you know our highest Chief is is

68:03

in in the clinical work and and working

68:06

with us side by side it's it's so

68:09

valuable I I think it's and rare

68:14

[Music]

68:25

before I ended I wanted to hear people's

68:29

final Reflections on open

68:31

dialogue I only wish I could have added

68:34

in client Reflections which I couldn't

68:37

because of the systems confidentiality

68:39

agreements but if I can summarize what I

68:41

heard from clients off camera and heard

68:44

repeatedly it was the opposite of the

68:46

frustration rage alienation betrayal and

68:51

hopelessness so often expressed in the

68:53

United States

68:55

here I heard expressions of satisfaction

68:58

mutual respect togetherness trust and

69:02

hope which incidentally and by now for

69:06

me not surprisingly were the same things

69:08

I heard from the staff some people think

69:11

that this is my work life and this is my

69:14

personal life but in a way I don't see

69:16

the difference because I think that uh

69:19

it has

69:20

to I have to

69:23

have I need to be with those same values

69:26

in both places in at home and at work as

69:30

well yeah can I get you to find my paper

69:32

so I could use this yeah sure will you

69:34

sign it too okay up about 85% that

69:39

basically recover right their

69:41

unemployment rate is lower than the

69:44

background rate for Ault Finnish

69:45

population as a whole so they're doing

69:48

better in terms of employment than the

69:49

general finish population overall in

69:51

terms of working that's right so that's

69:53

really extraordinary so I just feel yeah

69:56

you can see that this is the one who I

69:58

interviewed this morning who said this

69:59

is no no no not her she's the one who is

70:02

um he's f p yeah she says oh my

70:05

God to get know patience family and meet

70:10

the whole family to hear the voices from

70:12

the whole family I think that's the most

70:17

important

70:18

and and

70:20

then this is the man yako secula every

70:24

year between five to to 7% of the

70:26

population participates in in in in

70:29

these open meetings and now this has

70:31

been going on for more almost 25 years

70:34

or more than 20 years so it means a big

70:37

part of the people in the area has at

70:40

least sometimes be participated in this

70:43

open meetings she's the head

70:45

psychiatrist she runs the whole

70:47

organization I liked when I came to work

70:50

here in in kobas hospital I liked most

70:54

the teamw work

70:56

it was

70:58

much it was so nice to talk to people

71:02

and not to know

71:04

everything and not to know answers

71:07

always she's a um well she's a nurse and

71:10

a family

71:11

therapist I have I have taught many

71:14

times that I like to move all because of

71:19

my private life so you would like to

71:21

move to yes because of my private life

71:25

but but

71:26

but I haven't done it because I like

71:32

to uh I like the way of

71:36

working here he's a a psychologist it's

71:41

a place where

71:44

you can be inspired over and over

71:49

again by the people you are working with

71:52

and and and by your colleagues and

72:00

and now you're a part of it too

72:02

[Music]

72:25

he

72:29

[Music]

73:14

B

73:17

[Music]

73:36

I've have seen people in ki you have

73:39

noticed it is much so

73:42

sorry can I ask you want me to turn this

73:45

off yes

73:48

[Music]

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