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TOEIC Listening Test 5 (2024) #toeic #toeiclistening #toeicexercises

55m 0s5,841 words949 segmentsEnglish

FULL TRANSCRIPT

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[Music]

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in the listening test you will be asked

0:23

to demonstrate how well you understand

0:25

spoken English the entire listening test

0:28

will last approximately 40 5 minutes

0:31

there are four parts and directions are

0:33

given for each part you must Mark your

0:35

answers on the separate answer sheet do

0:38

not write your answers in your textbook

0:40

part one

0:42

directions for each question in this

0:45

part you will hear four statements about

0:47

a picture in your textbook when you hear

0:49

the statements you must select the one

0:51

statement that best describes what you

0:53

see in the picture then find the number

0:56

of the question on your answer sheet and

0:58

Mark your answer the statements will not

1:00

be printed in your texbook and will be

1:02

spoken only one

1:04

time number one look at the picture

1:07

marked number one in your textbook a

1:10

people are reading newspapers Outdoors B

1:14

students are attending a lecture in a

1:15

classro c people are studying in a

1:18

library D workers are cleaning the

1:21

windows of the

1:25

building number two look at the picture

1:28

Mark number two in your Tex testbook a

1:31

foods are being served to customers at a

1:34

table B pizzas are being prepared in the

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kitchen C pizzas are scattered on the

1:40

kitchen floor D bread is being baked in

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an

1:48

oven number three look at the picture

1:51

Mark number three in your

1:53

testbook a he is taking a picture of a

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wedding couple B he is taking pictures

1:59

of a wedding in in a church c a family

2:02

is having a picnic Outdoors d a couple

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is walking through a

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park number four look at the picture

2:13

marked number four in your texbook a a

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worker is resting under a tree B he is

2:20

talking to another co-worker c a worker

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is climbing a ladder d a worker is

2:27

painting the walls

2:33

number five look at the picture marked

2:35

number five in your texbook a he is

2:39

painting the roof

2:40

blue b he is installing solar panels on

2:44

a roof C he is cleaning windows on a

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high-rise building D he is repairing the

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chimney of a

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house number six look at the picture

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marked number six in your testbook a

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she's arranging fruits and vegetables on

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the

3:06

shelves b a customer is paying for

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vegetables at the

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cashier C she is preparing food in the

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kitchen d a worker is sweeping the floor

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in the

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store part two directions you will hear

3:26

a question or statement and three

3:28

responses spoken in English they will

3:30

not be printed in your testbook and will

3:32

be spoken only one time select the best

3:35

response to the question or statement

3:37

and mark the letter A B or C on your

3:41

answer sheet number seven have you

3:44

noticed if the parking lot is full a

3:47

it's usually full on weekdays B yes

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there are no spots available C I'll park

3:54

at the end of the parking lot

4:00

number eight aren't you supposed to be

4:02

on sick leave a I'm going to the gym

4:05

today B I had a relaxing vacation see

4:10

yes but I'm feeling better

4:16

now number nine how bad was the effect

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of the decrease in sales a we lost 15%

4:24

of our

4:25

Revenue B the sales team is going on

4:28

vacation C the effect was

4:36

positive number 10 there's a complaint

4:39

about the water pressure in room

4:41

36 a the guests in room 36 are

4:45

famous B I'll send someone to check

4:48

right away C are the repair guys coming

4:56

today number 11 when did they say they

5:00

will send the materials for the meeting

5:02

a they said it will arrive

5:05

tomorrow B I didn't attend the meeting C

5:10

the materials aren't needed for the

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meeting number 12 are you still

5:19

processing the order form a yes I'll

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finish it by the end of the

5:25

day B I need you to sign the order forms

5:30

see the delivery will be next

5:37

week number 13 where can I get the new

5:40

policy guidelines a I think you'll need

5:43

to schedule a meeting

5:45

first B you can submit your expense

5:48

reports

5:50

there C they are available on the

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company's internet

6:00

number 14 is the meeting room on the

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left side a no it's on the right side

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past the

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elevators B you can check the second

6:10

floor for more rooms C the storage room

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is on the left

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side number 15 which of the rooms will

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you use for the next conference a it

6:27

starts at 3:00 p.m. B we will be using

6:30

room

6:31

302 C the conference room is on the

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third

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floor number 16 how many candidates will

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we be interviewing

6:45

tomorrow a we have another interview

6:47

today at 2: p.m. B the interview will

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start at 10 a.m. C we have five

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scheduled for tomorrow

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number 17 please post this announcement

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notice on the bulletin board a do you

7:08

need it in color or black and white B

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their emails are all working C sure I'll

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do it right

7:20

away number 18 when will the maintenance

7:23

on the elevators be completed a they are

7:26

being fixed now B by the the end of the

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week C the elevators are on the

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left number 19 can you double check the

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new software if it's working properly a

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yes I'll run a test now B the file was

7:48

already sent C we're using the old

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version of the

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software number 20 why do the boss call

8:00

for an emergency meeting today a he

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wants to discuss the new project

8:04

deadline B the meeting was scheduled for

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next week see we had a similar meeting

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last

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month number 21 don't forget the

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conference will start at 3:00 tomorrow

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he the bus ride is late B yes I'll be

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there by 2:45

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B it's in the

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afternoon number 22 the sales figures

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improved this quarter didn't they a the

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sales figures are posted on the

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website B the sales department is on the

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third floor C yes we exceeded our Target

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by

8:55

10% number 23 have you finished

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preparing the budget proposal

9:00

a she's the head of the

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department B I haven't started it yet C

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Mr Walsh might come

9:12

today number 24 can you prepare the

9:16

ingredients before tomorrow a yes

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everything will be ready by tonight B

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the ingredients are bought at a farmer's

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market C the party will start at 9900

9:27

p.m.

9:33

number 25 we can review the final

9:36

contract before signing right a yes

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we'll send you the final draft for

9:41

review B the contract is being drafted

9:45

now C she was hired for the HR

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department number

9:55

26 I think we should divide the teams in

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three a team building is important B

10:02

they needed to be reminded of their

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tasks C that sounds like a good

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idea number 27 the client requested the

10:15

proposal by the end of the week isn't it

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a I'm not sure when the meeting is

10:20

scheduled B The Proposal was drafted

10:24

last week C yes they won it by Friday

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number 28 was there a delay in the

10:35

shipment this morning a the earlier the

10:38

shipment the better B yes it was delayed

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by 2 hours C I checked and the

10:45

conference is

10:50

done number 29 when is the next meeting

10:54

with the project

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stakeholders a it's scheduled for next

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Tuesday

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B the last meeting was

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insightful C the project is almost

11:09

finished number 30 you completed the

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training last week didn't you a I have a

11:15

meeting scheduled

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tomorrow b i attended most of it but

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missed the last session C the training

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is on the second floor

11:30

number 31 why did the client return the

11:33

proposal for

11:34

revisions a they wanted us to clarify

11:37

some of the pricing

11:39

details B they needed more time to think

11:42

about their vacation plans C you can

11:45

remove the logo on the invitation

11:52

card part three directions you will hear

11:56

some conversations between two or more

11:58

people you will be asked to answer three

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questions about what the speakers say in

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each conversation select the best

12:04

response to each question and mark the

12:06

letter A B C or D on your answer sheet

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the conversations will not be printed in

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your testbook and will be spoken only

12:16

one

12:17

time questions 32 through 34 refer to

12:20

the following

12:22

conversation good afternoon welcome to

12:24

cbr's restaurant how can I help you

12:27

today hi we you'd like a table for two

12:30

please sure would you like to sit by the

12:33

window or in the main dining area by the

12:36

window please it's such a nice day

12:39

outside absolutely here are your menus

12:42

I'll be back in a few minutes to take

12:43

your order can I get you something to

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drink while you decide yes I'll have an

12:48

ice tea and my friend will have water

12:50

with lemon please got it I'll bring

12:53

those out right

12:54

away also today's specials are the

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grilled salmon and the steak with gar

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butter oh that sounds good I think I'll

13:02

try the salmon I'm leaning toward the

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steak we'll let you know once we decide

13:06

take your time I'll be back shortly with

13:09

your

13:10

drinks number 32 where are the speakers

13:14

most likely having this

13:22

conversation number 33 what does the man

13:25

ask the women about

13:33

number

13:34

34 which of the following is not

13:36

mentioned as a special

13:44

today questions 35- 37 refer to the

13:48

following

13:51

conversation hi welcome aboard as you

13:54

know you'll be working at the reception

13:57

area since you'll be the first point of

13:59

contact for visitors your main

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responsibilities will include greeting

14:03

them and making sure they sign in you'll

14:06

also handle incoming phone calls and

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direct them to the appropriate

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departments we use a phone system that

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you'll become familiar with over the

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next few days got it I'm comfortable

14:17

with answering calls but I'll need a

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little time to learn the phone system

14:20

that's completely fine I'll have someone

14:23

from it walk you through it later today

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in addition to calls you'll also manage

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incoming and outgoing mail

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that includes sorting Distributing and

14:32

notifying employees when packages

14:34

arrive we use internal software for that

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once you log a package in it sends an

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automated email to the recipient I'll

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show you how it works it's pretty simple

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once you've used it a couple of times

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you'll also handle meeting room bookings

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employees can request meeting rooms

14:51

through our booking system and you'll

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need to make sure the rooms are set up

14:54

appropriately before meetings start

14:57

things like ensuring there are enough

14:58

chairs the projector is ready and so on

15:02

I see anything

15:04

else number 35 what will the new

15:08

employee be primarily responsible

15:16

for number 36 what did the woman say

15:20

about using the phone system

15:29

number 37 how do employees Reserve

15:32

meeting

15:39

rooms questions 38- 40 refer to the

15:43

following

15:44

conversation excuse me where can I check

15:46

in for flight 247 to Chicago you can

15:49

check in at counter 12 which is just to

15:51

your left great thanks and do you know

15:53

if the flight is on time yes it's

15:55

currently scheduled to depart on time at

15:57

3:45 p.m. however I'd recommend checking

16:00

the monitor closer to boarding just in

16:02

case we'll do by the way how early

16:04

should I be at the gate boarding usually

16:06

starts about 45 minutes before departure

16:09

so I'd say head over there by 3 p.m. you

16:12

should have plenty of time to get

16:13

through security before then sounds good

16:16

oh one more thing can I carry the small

16:18

suitcase on the plane or does it need to

16:20

be checked in let me

16:22

see as long as it fits in the overhead

16:24

bin you should be fine but if it's too

16:26

heavy the airline staff might ask you to

16:28

to check it at the gate got it thanks

16:31

for all your

16:33

help number 38 where is this

16:36

conversation most likely taking

16:44

place number 39 what is the main topic

16:47

of the

16:55

conversation number 40 what does the

16:58

airport St mention about the passenger

17:00

small

17:07

bag questions 41- 43 refer to the

17:11

following

17:12

conversation hi I need to book a

17:15

conference room for a meeting we're

17:16

holding next Thursday it's going to be

17:18

about 10 people give or take we might

17:21

have a few more depending on

17:23

confirmations could you check what's

17:25

available sure let me check we currently

17:29

have the Redwood Room available from

17:31

2:00 p.m. to 400 p.m. would that time

17:34

work for you yes that time works

17:36

perfectly is the room equipped with a

17:39

projector I'll need one for a

17:40

presentation we're giving we can

17:42

definitely arrange that I'll make sure

17:45

the projector is set up and tested

17:46

before your meeting starts fantastic

17:49

that would be a big help thank you for

17:51

arranging everything you're welcome if

17:54

you need anything else feel free to let

17:55

me know I'll send you a confirmation

17:58

email short

17:59

l number 41 what is the conversation

18:09

about number 42 why did the man ask for

18:12

a

18:19

projector number 43 what will the woman

18:23

do after the conversation

18:32

questions 44- 46 refer to the following

18:36

conversation hi I'd like to rent a car

18:39

for the weekend I'll need it starting

18:40

Friday evening if possible I don't have

18:42

a reservation yet and I was hoping to

18:44

book one on the spot if that's possible

18:47

I need it from Friday evening to Sunday

18:48

evening no problem at all let me check

18:51

our availability we have several options

18:53

for the weekend are you looking for

18:55

something economical like a compact car

18:58

or would you prefer a larger vehicle

19:00

like an SUV or sedan I think I'll go

19:03

with a compact car it's just me and I'm

19:05

not planning on driving too much so

19:07

something fuel efficient would be ideal

19:09

great choice our compact cars are

19:12

perfect for City driving and are quite

19:14

economical on gas I'll need to verify

19:17

your driver's license and a credit card

19:19

to proceed with the booking could you

19:21

please provide

19:23

those number 44 how long does the

19:26

customer need the car

19:35

number 45 what does the woman ask the

19:38

man regarding the car

19:46

rental number 46 what does the woman ask

19:50

for to proceed with the booking

19:59

questions 47 to 49 refer to the

20:02

following

20:03

audio hi there is this your first time

20:06

working out with us yes it is I'm a bit

20:08

nervous to be honest and I'm not sure

20:10

where to start that's totally

20:12

understandable don't worry I'll guide

20:14

you through every step of the way we'll

20:16

go at your pace and make sure you feel

20:17

comfortable let's start with a warmup on

20:20

the treadmill for about 5 minutes to get

20:22

your body loosened up does that sound

20:24

okay yeah that sounds good I've done

20:27

some walking on treadmills before so I'm

20:29

familiar with that at least perfect

20:31

we'll set it to a light pace for now

20:34

just enough to get your heart rate up

20:35

and your muscles warmed up after that

20:37

we'll move on to some strength training

20:40

I'll walk you through each machine

20:41

explain how it works and show you the

20:43

proper form to make sure you don't get

20:45

injured that's great I really appreciate

20:47

that I've never used any of the gym

20:49

equipment before so I'm a bit

20:51

intimidated by all the

20:54

machines number 47 where is this

20:57

conversation most likely Tak taking

21:04

place number 48 what does the man

21:07

suggest the woman do

21:15

first number 49 why did the trainer say

21:19

I'll walk you through each machine

21:21

explain how it works and show you the

21:23

proper form to make sure you don't get

21:24

injured

21:31

questions 50- 52 refer to the following

21:36

conversation hey I wanted to ask your

21:38

opinion on something do you remember

21:40

that project proposal we were working on

21:42

last week I've been going through the

21:44

draft again and I'm not sure if we're

21:46

focusing on the right aspects for the

21:48

client what do you think yes I remember

21:52

the project proposal you're talking

21:53

about the marketing strategy for the new

21:55

product launch right I thought we were

21:57

on the right track but I'm curious what

21:59

part of it feels off to you is it

22:01

something specific like the target

22:02

audience we outlined or maybe the

22:04

timeline we

22:05

suggested exactly it's the marketing

22:08

strategy I've been reading through it

22:10

and I'm starting to wonder if we're

22:12

focusing too much on traditional media

22:15

we included a lot about print ads radio

22:17

spots and even TV commercials but do you

22:21

think the client would benefit more from

22:23

a stronger digital presence I've been

22:26

thinking about how much social media and

22:28

influencer marketing could boost their

22:31

visibility especially since their Target

22:33

demographic is mostly younger

22:37

adults number 50 why does the woman want

22:40

the man's

22:48

opinion number 51 how does the man feel

22:51

about the project proposal

23:00

number 52 what does the woman imply when

23:03

she says and I'm starting to wonder if

23:06

we're focusing too much on traditional

23:15

media questions 53- 55 refer to the

23:19

following

23:21

conversation hey Chef do you have a

23:23

minute to discuss something important

23:25

I've been going through our recent

23:26

customer feedback and it seems like a

23:28

lot of people are asking for more

23:30

vegetarian options our current menu is

23:33

pretty meat heavy do you think we can

23:35

adjust it I've noticed that too we've

23:37

had a few people ask me directly during

23:39

service I actually have a few ideas we

23:42

could introduce a few more plant-based

23:44

dishes maybe something like a roasted

23:46

vegetable Rado or a lentil-based dish

23:49

that sounds good I think something

23:51

hearty like the lentil dish would go

23:53

over well absolutely we could experiment

23:56

with some dairyfree sauces and introduce

23:58

a vegan dessert too maybe a coconut milk

24:01

panacotta or something similar I love

24:03

that idea that we could even highlight

24:05

these items as a special feature for the

24:07

next month and see how they perform

24:09

perfect I'll draft some ideas and test

24:11

them out with the team would you be okay

24:13

with scheduling a tasting session next

24:16

week number 53 why does the man want to

24:19

talk to the woman

24:28

number 54 according to the woman what

24:31

has she noticed during

24:39

service number 55 what does the man

24:42

suggest doing next

24:51

month questions 56- 58 refer to the

24:54

following

24:56

conversation good morning Rob so what do

25:00

you think we should announce first on

25:01

the show today morning Jen I was

25:04

thinking we should start with the big

25:06

concert ticket giveaway it's been

25:08

generating a lot of Buzz and people are

25:11

really excited about it that's a good

25:13

idea the phone lines are going to light

25:15

up once we mention it but don't you

25:17

think we should kick off with the

25:18

weather update it's pretty gloomy out

25:21

there and listeners will want to know if

25:23

it's going to clear up later you're

25:25

right the weather's been all over the

25:27

place this week week maybe we can

25:29

squeeze in a quick weather update then

25:32

go straight into the giveaway

25:33

announcement perfect that way we cover

25:36

what people need to know first and then

25:38

we hook them with the giveaway we could

25:41

even tease the giveaway right after the

25:43

weather so listeners stick around

25:45

exactly something like after this

25:48

weather update stay tuned for details on

25:51

how you can win tickets to the biggest

25:53

concert of the Year love it and we'll

25:56

follow that up with the morning

25:57

headlines right

26:00

number 56 what does Rob suggest they

26:03

announce first on the

26:11

show number 57 how does Jen feel about

26:15

starting the show with the weather

26:23

update number 58 what does Jen recommend

26:27

to keep list

26:36

interested questions

26:39

59-61 refer to the following

26:42

conversation hey do you have a minute to

26:44

talk about the quarterly report I was

26:47

going over the numbers and there's

26:48

something that caught my eye in the

26:50

sales section I just want to make sure

26:52

we're interpreting the data correctly

26:54

before we present it to the team

26:55

tomorrow of course I was actually just

26:57

finishing up some last minute checks on

26:59

that report what exactly did you notice

27:03

are you talking about the overall sales

27:04

growth or is it something specific

27:06

within one of the regions it's the

27:08

regional breakdown actually the East

27:11

Coast numbers are looking great steady

27:13

growth just as we expected but the

27:15

Midwest region seems a little off

27:18

there's a dip in sales in Q3 that's more

27:20

significant than what we've seen in

27:22

previous quarters I'm not sure if it's a

27:24

reporting error or if something else is

27:26

going on there I was hoping you could

27:28

help me figure out what might have

27:30

caused

27:32

that number 59 what does the woman want

27:35

to

27:43

discuss number 60 what does the man

27:46

imply when he asks are you talking about

27:48

the overall sales growth or is it

27:50

something specific within one of the

27:51

regions

27:59

number

28:00

61 what issue does the woman identify in

28:03

the midwest Region's

28:12

sales questions 62- 64 refer to the

28:16

following conversation and

28:18

table hi I heard there's a book signing

28:20

event happening today could you give me

28:22

more details about it hi welcome to

28:25

Yellow bookstore yes we're hosting three

28:27

authors who will be signing their latest

28:29

books the first author Emma Foster will

28:31

be here at 10:00 a.m. oh I've read all

28:34

her books but I might not be able to

28:35

make it in the morning are there any

28:37

other authors signing later in the day

28:39

yes we have two more authors at 1 p.m.

28:42

Sarah Lee will be signing her latest

28:44

self-help book Finding Your strength and

28:47

then at 3 p.m. we'll have Mark Rivers

28:49

signing his new historical fiction novel

28:52

The Last Kingdom his books are known for

28:54

their Rich historical detail and

28:56

gripping plots oh that's perfect do I

29:00

need to reserve a spot for the signing

29:01

or is it first come first served you

29:03

don't need to reserve a spot

29:05

reservations aren't required for today's

29:07

signings but I would recommend getting

29:09

here a bit

29:11

early number 62 where are the speakers

29:15

likely located during the

29:23

conversation number 63 what will the man

29:26

do if he cannot make it to the 10: a.m.

29:35

signing number

29:37

64 look at the table aside from the book

29:40

signing what else will the authors do

29:42

during the

29:49

event questions 65 through 67 refer to

29:53

the following conversation and

29:56

image hi welcome to home Haven finds how

30:00

can I help you today hi I ordered some

30:03

items from your online store three days

30:04

ago but one item is missing I ordered

30:07

two towels and I only received one in my

30:10

shipment I'm really sorry to hear that I

30:13

understand how disappointing that can be

30:15

can you please provide me with your

30:17

order number and receipt sure my order

30:19

number is 1 12 345 and here is my

30:22

receipt with the items ordered thank you

30:24

for that information I'll check the

30:26

order details right now

30:29

it looks like there was a mixup in our

30:30

warehouse I apologize for the oversight

30:33

we can either give you the missing towel

30:35

now or issue a refund for one of the

30:37

towels that's frustrating but I'd prefer

30:39

to get a refund for the missing towel

30:41

instead I completely understand I can

30:44

process a refund for the missing towel

30:46

right

30:47

away number 65 where did the man place

30:50

his order

30:58

number 66 what is the conversation

31:00

primarily

31:07

about number 67 look at the image how

31:11

much will the man get for the

31:19

refund questions 68- 70 refer to the

31:22

following conversation and

31:24

image all right should we just bite the

31:27

bullet and buy both both the oven and

31:28

the fridge today I like that idea we

31:31

need both and it'll be so much easier to

31:33

settle in if we have everything ready

31:36

right but do you think we can afford

31:38

both at once we need to keep some money

31:40

for other things we can definitely find

31:43

budget friendly options for each plus

31:45

they'll last us for years true let's

31:48

check for any package deals that might

31:50

save us some cash having both will

31:53

really help us with meal prep we can

31:54

cook and store food properly exactly

31:58

plus I'd love to try out some new

31:59

recipes once we have the oven great idea

32:02

let's see what we can find and we'll

32:04

make it work after that let's not forget

32:06

to buy blankets and pillows for our

32:08

bedroom awesome let's get to

32:12

it number 68 what is the conversation

32:22

about number 69 what does the wife

32:26

suggest to address their financial

32:34

concern number 70 look at the image

32:38

Which floor will the speakers go to

32:40

after buying the oven and

32:48

fridge part four directions you will

32:52

hear some talks given by a single

32:53

speaker you will be asked to answer

32:56

three questions about what the speaker

32:58

says in each talk select the best

33:00

response to each question and mark the

33:02

letter A B C or D on your answer sheet

33:06

the talks will not be printed in your

33:08

testbook and will be spoken only one

33:10

time questions

33:13

71-73 refer to the following

33:17

announcement attention Thrill Seekers

33:19

and Halloween enthusiasts we are excited

33:21

to announce the grand opening of our

33:23

brand new horror house attraction just

33:26

in time for the spooky season

33:28

step inside if you dare and experience

33:30

spine chilling Thrills terrifying

33:32

surprises and Eerie encounters at every

33:35

turn opening on October 15th this

33:38

Haunted Adventure will immerse you in a

33:40

world of fright like never before

33:42

perfect for fans of the Paranormal the

33:45

Supernatural and anyone looking to

33:47

celebrate Halloween in the most

33:48

thrilling way possible mark your

33:51

calendars gather your bravest friends

33:53

and prepare for an unforgettable scare

33:56

are you ready to face your fears

33:58

see you at the horror

34:00

house number 71 where is the

34:03

announcement possibly taking

34:05

[Music]

34:11

place number 72 who is the target

34:14

audience for the horror

34:21

house number 73 according to the speaker

34:25

what will happen on October 15th

34:35

question

34:36

74-76 refer to the following

34:39

announcement good morning everyone today

34:42

I want to talk about how focusing on

34:44

customer experience can drastically

34:46

impact brand loyalty in today's

34:49

competitive market it's no longer just

34:51

about offering the best products or

34:53

Services customers expect memorable

34:56

seamless EXP experiences at every touch

34:59

Point by personalizing interactions

35:02

responding quickly to concerns and

35:04

exceeding expectations businesses can

35:07

create stronger emotional connections

35:09

with their audience this connection

35:11

Fosters loyalty turning onetime buyers

35:14

into repeat customers and brand

35:17

advocates in the end businesses that

35:20

prioritize customer experience will not

35:22

only retain customers but also gain a

35:25

Competitive Edge in their industry

35:28

thank

35:29

you number 74 what does the speaker

35:32

primarily

35:40

discuss number 75 according to the

35:43

speaker what are customers expecting in

35:45

today's

35:53

market number 76 what does the speaker

35:56

suggest businesses can accomplish by

35:58

prioritizing customer

36:07

experience questions 77 through 79 refer

36:11

to the following

36:13

audio hi Welcome to our library team one

36:16

of your key duties will be organizing

36:18

the books and ensuring that every item

36:21

is accurately recorded in our computer

36:23

system every book in the library follows

36:26

a specific order based on the Dewey

36:28

Decimal or designated classification

36:30

system for our

36:32

library when shelving books pay close

36:35

attention to the number sequence and

36:37

subject

36:38

categories misplacing even one book can

36:41

make it difficult for patrons to find

36:43

the materials they are looking for and

36:45

it disrupts the flow of the

36:48

system after shelving ensure you

36:50

accurately update the computer system

36:53

with details such as the book's location

36:56

condition and avail

36:58

ability this ensures that our digital

37:00

catalog remains up toate and helps staff

37:03

and patrons locate items

37:06

efficiently number 77 who are the

37:09

listeners most likely to

37:16

be number 78 what is the speaker

37:26

discussing number number 79 why does the

37:29

speaker emphasize updating the computer

37:31

system after shelving

37:38

books questions 80 through 82 refer to

37:42

the following telephone

37:44

message hi my name is Ashley wasin I saw

37:47

your advertisement on Facebook and I'm

37:49

interested in ordering a birthday cake

37:51

for my child's fourth birthday which

37:53

will be on November 5th I haven't

37:56

decided on a specific theme yet so I was

37:58

hoping you could suggest some popular

38:00

cake designs for kids around this age

38:02

I'm leaning towards something fun like a

38:04

unicorn or a character themed cake but

38:06

I'm open to other ideas as well could

38:09

you also let me know what flavors are

38:11

most popular with children I'm thinking

38:13

of vanilla or chocolate additionally I'd

38:16

like to know the different cake sizes

38:17

you offer and the prices for each how

38:20

far in advance should I place the order

38:22

give me a call at 55

38:25

51234 thank you

38:28

number 80 why is the speaker

38:37

calling number

38:39

81 what does the speaker imply when she

38:42

says I haven't decided on a specific

38:44

theme yet so I was hoping you could

38:46

suggest some popular cake designs for

38:47

kids around this

38:54

age number 82 what what additional

38:58

information does the speaker want to

39:06

know questions 83 through 85 refer to

39:09

the following excerpt from a meeting in

39:12

light of the recent upgrade to our

39:14

internet speed plans we have received

39:16

numerous reports from customers

39:18

indicating that instead of experiencing

39:20

faster connections their internet speeds

39:22

have actually slowed down I understand

39:25

how frustrating this must be for our

39:27

customers especially those who rely on a

39:29

stable internet connection for work and

39:31

personal use it is essential that we

39:34

address these issues head-on by first

39:36

assuring customers that we are aware of

39:38

the problem and are actively

39:39

investigating the cause we need to

39:42

collect specific details from affected

39:44

users regarding their service experience

39:46

post upgrade including the exact speeds

39:48

they are experiencing compared to what

39:50

they were

39:53

promised number 83 what is the problem

39:56

mentioned

40:02

number 84 what is the first action the

40:05

speaker recommends for customer

40:13

issues number 85 what does the company

40:16

plan to do about the

40:23

problem questions 86 through 88 refer to

40:27

to the following

40:28

advertisement step into the future of

40:31

comfort and performance with a velocity

40:32

Runner set to launch this February

40:36

2025 designed with cuttingedge

40:38

technology these shoes offer Superior

40:40

cushioning enhanced durability and an

40:43

ultra lightweight feel to power your

40:45

every stride whether you're hitting the

40:47

gym or the pavement the velocity Runner

40:50

is your perfect fit exciting news for

40:52

early birds the first 100 purchasers

40:55

will receive an exclusive

40:57

25% off the original price don't miss

41:01

out on this limited time offer mark your

41:03

calendars and be ready to grab your pair

41:06

before they're gone experience the

41:08

future of running with velocity

41:11

Runner number 86 what is the main topic

41:15

of the

41:21

advertisement number 87 what does the

41:24

speaker emphasize about the velocity

41:25

runner shoes

41:32

number 88 according to the speaker what

41:35

will early buyers

41:42

receive questions 89 through 91 refer to

41:46

the following excerpt from a telephone

41:49

message hello this is Jessica Thompson

41:52

from allei Innovations I'm calling about

41:54

our reservation for the team building

41:56

Retreat on October 8th and 9th at your

41:58

Venue we're wondering if it's possible

42:00

to add one more day so our stay would be

42:02

from October 8th to 10th if we can

42:04

extend we'd like to keep the same meal

42:06

plan for the extra day but we don't need

42:09

dinner on the 10th as we're planning to

42:10

leave in the afternoon could you let us

42:12

know if this is possible also please

42:15

share any details we should know about

42:17

such as changes in cost or room

42:19

availability once confirmed please send

42:22

us an updated invoice for the additional

42:24

day if you have any questions feel free

42:26

to call call me at

42:29

55512

42:30

34567 or email me at jessica. Thompson

42:34

Ali innovations.com

42:37

number 89 what is the purpose of the

42:46

call number 90 how long is the team

42:50

originally scheduled to stay at the

42:51

venue

42:59

number 91 what information does the

43:01

speaker request regarding the

43:10

extension questions 92 through 94 refer

43:14

to the following audio hello everyone

43:17

and thank you for being here today for

43:19

our training on using our hotel

43:20

management software in this session we

43:23

will focus on mastering the software

43:25

tools that streamline the check-in and

43:27

checkout processes enhancing our

43:29

efficiency and guest satisfaction you

43:32

will learn how to navigate the system

43:34

manage reservations check guests in and

43:37

out and handle special requests all

43:40

while ensuring a smooth and welcoming

43:42

experience for our

43:44

guests after today's training you will

43:47

have the chance to practice using the

43:48

software in a guided simulation allowing

43:51

you to familiarize yourself with its

43:53

features and

43:54

functionalities by the end of the

43:56

session you will feel confident in

43:58

utilizing the software to improve our

44:00

operations let's dive in and get

44:04

started number 92 what is the purpose of

44:08

the

44:14

Talk number 93 what will attendees gain

44:18

from the

44:25

training number 94

44:27

what does the speaker imply when he says

44:30

by the end of the session you will feel

44:32

confident in utilizing the software to

44:34

improve our

44:41

operations questions 95- 97 refer to the

44:45

following audio and image hi Sarah this

44:49

is Jane I wanted to reach out because I

44:51

need a little help I was reviewing some

44:54

documents for my presentation and I

44:56

accident accidentally left an important

44:58

folder on top of the table in my office

45:01

it is labeled Q3 financial report inside

45:05

the folder there are several graphs and

45:07

charts that provide a summary of our

45:09

financial performance for the quarter

45:11

and I need them for my presentation this

45:13

afternoon with the executive team if you

45:16

could take a moment to retrieve that

45:17

folder for me I would greatly appreciate

45:19

it please bring it to me in the meeting

45:22

room I'll be there preparing and

45:24

reviewing my notes thank you so much for

45:26

your help

45:28

number 995 what does the speaker need

45:31

help

45:38

with Number 96 look at the image which

45:42

folder does the speaker

45:49

need number 97 where does the speaker

45:53

want Sarah to bring the folder

46:02

questions 98 to 100 refer to the

46:05

following telephone message and

46:07

image hi Miss Leah this is Sarah I've

46:11

reviewed today's appointments and you

46:12

have a meeting with attorney Jade Alfred

46:14

at 2 p.m. your next appointment will be

46:17

with Mr John Smith from Jackson Corp

46:19

scheduled 2 hours later giving you ample

46:22

time to travel from the attorney's

46:23

office to his

46:25

location Mr Smith's office office is

46:27

at23 Business Park Drive site 456

46:30

Springfield and the agenda includes

46:32

discussing project timelines and budget

46:35

adjustments afterward the CEO has

46:37

requested your presence back at the

46:39

office to review some important

46:40

documents please feel free to reach out

46:42

if you need any additional information

46:44

or if there are any changes I hope your

46:47

meeting with attorney Alfred goes well

46:49

and I'm here if you need anything

46:51

else number 98 what is the main purpose

46:55

of the call

47:02

number 99 look at the image what time is

47:04

the meeting with Mr John

47:11

Smith number 100 according to the

47:15

speaker what should Leah do after her

47:17

meeting with Mr John

47:25

Smith

47:55

e

48:25

e

48:55

e

49:25

e

49:55

e

50:25

e

50:55

e

51:25

e

51:55

e

52:25

e

52:55

e

53:25

e

53:55

e

54:25

e

54:55

e e

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