TOEIC Listening Test 5 (2024) #toeic #toeiclistening #toeicexercises
FULL TRANSCRIPT
[Music]
in the listening test you will be asked
to demonstrate how well you understand
spoken English the entire listening test
will last approximately 40 5 minutes
there are four parts and directions are
given for each part you must Mark your
answers on the separate answer sheet do
not write your answers in your textbook
part one
directions for each question in this
part you will hear four statements about
a picture in your textbook when you hear
the statements you must select the one
statement that best describes what you
see in the picture then find the number
of the question on your answer sheet and
Mark your answer the statements will not
be printed in your texbook and will be
spoken only one
time number one look at the picture
marked number one in your textbook a
people are reading newspapers Outdoors B
students are attending a lecture in a
classro c people are studying in a
library D workers are cleaning the
windows of the
building number two look at the picture
Mark number two in your Tex testbook a
foods are being served to customers at a
table B pizzas are being prepared in the
kitchen C pizzas are scattered on the
kitchen floor D bread is being baked in
an
oven number three look at the picture
Mark number three in your
testbook a he is taking a picture of a
wedding couple B he is taking pictures
of a wedding in in a church c a family
is having a picnic Outdoors d a couple
is walking through a
park number four look at the picture
marked number four in your texbook a a
worker is resting under a tree B he is
talking to another co-worker c a worker
is climbing a ladder d a worker is
painting the walls
number five look at the picture marked
number five in your texbook a he is
painting the roof
blue b he is installing solar panels on
a roof C he is cleaning windows on a
high-rise building D he is repairing the
chimney of a
house number six look at the picture
marked number six in your testbook a
she's arranging fruits and vegetables on
the
shelves b a customer is paying for
vegetables at the
cashier C she is preparing food in the
kitchen d a worker is sweeping the floor
in the
store part two directions you will hear
a question or statement and three
responses spoken in English they will
not be printed in your testbook and will
be spoken only one time select the best
response to the question or statement
and mark the letter A B or C on your
answer sheet number seven have you
noticed if the parking lot is full a
it's usually full on weekdays B yes
there are no spots available C I'll park
at the end of the parking lot
number eight aren't you supposed to be
on sick leave a I'm going to the gym
today B I had a relaxing vacation see
yes but I'm feeling better
now number nine how bad was the effect
of the decrease in sales a we lost 15%
of our
Revenue B the sales team is going on
vacation C the effect was
positive number 10 there's a complaint
about the water pressure in room
36 a the guests in room 36 are
famous B I'll send someone to check
right away C are the repair guys coming
today number 11 when did they say they
will send the materials for the meeting
a they said it will arrive
tomorrow B I didn't attend the meeting C
the materials aren't needed for the
meeting number 12 are you still
processing the order form a yes I'll
finish it by the end of the
day B I need you to sign the order forms
see the delivery will be next
week number 13 where can I get the new
policy guidelines a I think you'll need
to schedule a meeting
first B you can submit your expense
reports
there C they are available on the
company's internet
number 14 is the meeting room on the
left side a no it's on the right side
past the
elevators B you can check the second
floor for more rooms C the storage room
is on the left
side number 15 which of the rooms will
you use for the next conference a it
starts at 3:00 p.m. B we will be using
room
302 C the conference room is on the
third
floor number 16 how many candidates will
we be interviewing
tomorrow a we have another interview
today at 2: p.m. B the interview will
start at 10 a.m. C we have five
scheduled for tomorrow
number 17 please post this announcement
notice on the bulletin board a do you
need it in color or black and white B
their emails are all working C sure I'll
do it right
away number 18 when will the maintenance
on the elevators be completed a they are
being fixed now B by the the end of the
week C the elevators are on the
left number 19 can you double check the
new software if it's working properly a
yes I'll run a test now B the file was
already sent C we're using the old
version of the
software number 20 why do the boss call
for an emergency meeting today a he
wants to discuss the new project
deadline B the meeting was scheduled for
next week see we had a similar meeting
last
month number 21 don't forget the
conference will start at 3:00 tomorrow
he the bus ride is late B yes I'll be
there by 2:45
B it's in the
afternoon number 22 the sales figures
improved this quarter didn't they a the
sales figures are posted on the
website B the sales department is on the
third floor C yes we exceeded our Target
by
10% number 23 have you finished
preparing the budget proposal
a she's the head of the
department B I haven't started it yet C
Mr Walsh might come
today number 24 can you prepare the
ingredients before tomorrow a yes
everything will be ready by tonight B
the ingredients are bought at a farmer's
market C the party will start at 9900
p.m.
number 25 we can review the final
contract before signing right a yes
we'll send you the final draft for
review B the contract is being drafted
now C she was hired for the HR
department number
26 I think we should divide the teams in
three a team building is important B
they needed to be reminded of their
tasks C that sounds like a good
idea number 27 the client requested the
proposal by the end of the week isn't it
a I'm not sure when the meeting is
scheduled B The Proposal was drafted
last week C yes they won it by Friday
number 28 was there a delay in the
shipment this morning a the earlier the
shipment the better B yes it was delayed
by 2 hours C I checked and the
conference is
done number 29 when is the next meeting
with the project
stakeholders a it's scheduled for next
Tuesday
B the last meeting was
insightful C the project is almost
finished number 30 you completed the
training last week didn't you a I have a
meeting scheduled
tomorrow b i attended most of it but
missed the last session C the training
is on the second floor
number 31 why did the client return the
proposal for
revisions a they wanted us to clarify
some of the pricing
details B they needed more time to think
about their vacation plans C you can
remove the logo on the invitation
card part three directions you will hear
some conversations between two or more
people you will be asked to answer three
questions about what the speakers say in
each conversation select the best
response to each question and mark the
letter A B C or D on your answer sheet
the conversations will not be printed in
your testbook and will be spoken only
one
time questions 32 through 34 refer to
the following
conversation good afternoon welcome to
cbr's restaurant how can I help you
today hi we you'd like a table for two
please sure would you like to sit by the
window or in the main dining area by the
window please it's such a nice day
outside absolutely here are your menus
I'll be back in a few minutes to take
your order can I get you something to
drink while you decide yes I'll have an
ice tea and my friend will have water
with lemon please got it I'll bring
those out right
away also today's specials are the
grilled salmon and the steak with gar
butter oh that sounds good I think I'll
try the salmon I'm leaning toward the
steak we'll let you know once we decide
take your time I'll be back shortly with
your
drinks number 32 where are the speakers
most likely having this
conversation number 33 what does the man
ask the women about
number
34 which of the following is not
mentioned as a special
today questions 35- 37 refer to the
following
conversation hi welcome aboard as you
know you'll be working at the reception
area since you'll be the first point of
contact for visitors your main
responsibilities will include greeting
them and making sure they sign in you'll
also handle incoming phone calls and
direct them to the appropriate
departments we use a phone system that
you'll become familiar with over the
next few days got it I'm comfortable
with answering calls but I'll need a
little time to learn the phone system
that's completely fine I'll have someone
from it walk you through it later today
in addition to calls you'll also manage
incoming and outgoing mail
that includes sorting Distributing and
notifying employees when packages
arrive we use internal software for that
once you log a package in it sends an
automated email to the recipient I'll
show you how it works it's pretty simple
once you've used it a couple of times
you'll also handle meeting room bookings
employees can request meeting rooms
through our booking system and you'll
need to make sure the rooms are set up
appropriately before meetings start
things like ensuring there are enough
chairs the projector is ready and so on
I see anything
else number 35 what will the new
employee be primarily responsible
for number 36 what did the woman say
about using the phone system
number 37 how do employees Reserve
meeting
rooms questions 38- 40 refer to the
following
conversation excuse me where can I check
in for flight 247 to Chicago you can
check in at counter 12 which is just to
your left great thanks and do you know
if the flight is on time yes it's
currently scheduled to depart on time at
3:45 p.m. however I'd recommend checking
the monitor closer to boarding just in
case we'll do by the way how early
should I be at the gate boarding usually
starts about 45 minutes before departure
so I'd say head over there by 3 p.m. you
should have plenty of time to get
through security before then sounds good
oh one more thing can I carry the small
suitcase on the plane or does it need to
be checked in let me
see as long as it fits in the overhead
bin you should be fine but if it's too
heavy the airline staff might ask you to
to check it at the gate got it thanks
for all your
help number 38 where is this
conversation most likely taking
place number 39 what is the main topic
of the
conversation number 40 what does the
airport St mention about the passenger
small
bag questions 41- 43 refer to the
following
conversation hi I need to book a
conference room for a meeting we're
holding next Thursday it's going to be
about 10 people give or take we might
have a few more depending on
confirmations could you check what's
available sure let me check we currently
have the Redwood Room available from
2:00 p.m. to 400 p.m. would that time
work for you yes that time works
perfectly is the room equipped with a
projector I'll need one for a
presentation we're giving we can
definitely arrange that I'll make sure
the projector is set up and tested
before your meeting starts fantastic
that would be a big help thank you for
arranging everything you're welcome if
you need anything else feel free to let
me know I'll send you a confirmation
email short
l number 41 what is the conversation
about number 42 why did the man ask for
a
projector number 43 what will the woman
do after the conversation
questions 44- 46 refer to the following
conversation hi I'd like to rent a car
for the weekend I'll need it starting
Friday evening if possible I don't have
a reservation yet and I was hoping to
book one on the spot if that's possible
I need it from Friday evening to Sunday
evening no problem at all let me check
our availability we have several options
for the weekend are you looking for
something economical like a compact car
or would you prefer a larger vehicle
like an SUV or sedan I think I'll go
with a compact car it's just me and I'm
not planning on driving too much so
something fuel efficient would be ideal
great choice our compact cars are
perfect for City driving and are quite
economical on gas I'll need to verify
your driver's license and a credit card
to proceed with the booking could you
please provide
those number 44 how long does the
customer need the car
number 45 what does the woman ask the
man regarding the car
rental number 46 what does the woman ask
for to proceed with the booking
questions 47 to 49 refer to the
following
audio hi there is this your first time
working out with us yes it is I'm a bit
nervous to be honest and I'm not sure
where to start that's totally
understandable don't worry I'll guide
you through every step of the way we'll
go at your pace and make sure you feel
comfortable let's start with a warmup on
the treadmill for about 5 minutes to get
your body loosened up does that sound
okay yeah that sounds good I've done
some walking on treadmills before so I'm
familiar with that at least perfect
we'll set it to a light pace for now
just enough to get your heart rate up
and your muscles warmed up after that
we'll move on to some strength training
I'll walk you through each machine
explain how it works and show you the
proper form to make sure you don't get
injured that's great I really appreciate
that I've never used any of the gym
equipment before so I'm a bit
intimidated by all the
machines number 47 where is this
conversation most likely Tak taking
place number 48 what does the man
suggest the woman do
first number 49 why did the trainer say
I'll walk you through each machine
explain how it works and show you the
proper form to make sure you don't get
injured
questions 50- 52 refer to the following
conversation hey I wanted to ask your
opinion on something do you remember
that project proposal we were working on
last week I've been going through the
draft again and I'm not sure if we're
focusing on the right aspects for the
client what do you think yes I remember
the project proposal you're talking
about the marketing strategy for the new
product launch right I thought we were
on the right track but I'm curious what
part of it feels off to you is it
something specific like the target
audience we outlined or maybe the
timeline we
suggested exactly it's the marketing
strategy I've been reading through it
and I'm starting to wonder if we're
focusing too much on traditional media
we included a lot about print ads radio
spots and even TV commercials but do you
think the client would benefit more from
a stronger digital presence I've been
thinking about how much social media and
influencer marketing could boost their
visibility especially since their Target
demographic is mostly younger
adults number 50 why does the woman want
the man's
opinion number 51 how does the man feel
about the project proposal
number 52 what does the woman imply when
she says and I'm starting to wonder if
we're focusing too much on traditional
media questions 53- 55 refer to the
following
conversation hey Chef do you have a
minute to discuss something important
I've been going through our recent
customer feedback and it seems like a
lot of people are asking for more
vegetarian options our current menu is
pretty meat heavy do you think we can
adjust it I've noticed that too we've
had a few people ask me directly during
service I actually have a few ideas we
could introduce a few more plant-based
dishes maybe something like a roasted
vegetable Rado or a lentil-based dish
that sounds good I think something
hearty like the lentil dish would go
over well absolutely we could experiment
with some dairyfree sauces and introduce
a vegan dessert too maybe a coconut milk
panacotta or something similar I love
that idea that we could even highlight
these items as a special feature for the
next month and see how they perform
perfect I'll draft some ideas and test
them out with the team would you be okay
with scheduling a tasting session next
week number 53 why does the man want to
talk to the woman
number 54 according to the woman what
has she noticed during
service number 55 what does the man
suggest doing next
month questions 56- 58 refer to the
following
conversation good morning Rob so what do
you think we should announce first on
the show today morning Jen I was
thinking we should start with the big
concert ticket giveaway it's been
generating a lot of Buzz and people are
really excited about it that's a good
idea the phone lines are going to light
up once we mention it but don't you
think we should kick off with the
weather update it's pretty gloomy out
there and listeners will want to know if
it's going to clear up later you're
right the weather's been all over the
place this week week maybe we can
squeeze in a quick weather update then
go straight into the giveaway
announcement perfect that way we cover
what people need to know first and then
we hook them with the giveaway we could
even tease the giveaway right after the
weather so listeners stick around
exactly something like after this
weather update stay tuned for details on
how you can win tickets to the biggest
concert of the Year love it and we'll
follow that up with the morning
headlines right
number 56 what does Rob suggest they
announce first on the
show number 57 how does Jen feel about
starting the show with the weather
update number 58 what does Jen recommend
to keep list
interested questions
59-61 refer to the following
conversation hey do you have a minute to
talk about the quarterly report I was
going over the numbers and there's
something that caught my eye in the
sales section I just want to make sure
we're interpreting the data correctly
before we present it to the team
tomorrow of course I was actually just
finishing up some last minute checks on
that report what exactly did you notice
are you talking about the overall sales
growth or is it something specific
within one of the regions it's the
regional breakdown actually the East
Coast numbers are looking great steady
growth just as we expected but the
Midwest region seems a little off
there's a dip in sales in Q3 that's more
significant than what we've seen in
previous quarters I'm not sure if it's a
reporting error or if something else is
going on there I was hoping you could
help me figure out what might have
caused
that number 59 what does the woman want
to
discuss number 60 what does the man
imply when he asks are you talking about
the overall sales growth or is it
something specific within one of the
regions
number
61 what issue does the woman identify in
the midwest Region's
sales questions 62- 64 refer to the
following conversation and
table hi I heard there's a book signing
event happening today could you give me
more details about it hi welcome to
Yellow bookstore yes we're hosting three
authors who will be signing their latest
books the first author Emma Foster will
be here at 10:00 a.m. oh I've read all
her books but I might not be able to
make it in the morning are there any
other authors signing later in the day
yes we have two more authors at 1 p.m.
Sarah Lee will be signing her latest
self-help book Finding Your strength and
then at 3 p.m. we'll have Mark Rivers
signing his new historical fiction novel
The Last Kingdom his books are known for
their Rich historical detail and
gripping plots oh that's perfect do I
need to reserve a spot for the signing
or is it first come first served you
don't need to reserve a spot
reservations aren't required for today's
signings but I would recommend getting
here a bit
early number 62 where are the speakers
likely located during the
conversation number 63 what will the man
do if he cannot make it to the 10: a.m.
signing number
64 look at the table aside from the book
signing what else will the authors do
during the
event questions 65 through 67 refer to
the following conversation and
image hi welcome to home Haven finds how
can I help you today hi I ordered some
items from your online store three days
ago but one item is missing I ordered
two towels and I only received one in my
shipment I'm really sorry to hear that I
understand how disappointing that can be
can you please provide me with your
order number and receipt sure my order
number is 1 12 345 and here is my
receipt with the items ordered thank you
for that information I'll check the
order details right now
it looks like there was a mixup in our
warehouse I apologize for the oversight
we can either give you the missing towel
now or issue a refund for one of the
towels that's frustrating but I'd prefer
to get a refund for the missing towel
instead I completely understand I can
process a refund for the missing towel
right
away number 65 where did the man place
his order
number 66 what is the conversation
primarily
about number 67 look at the image how
much will the man get for the
refund questions 68- 70 refer to the
following conversation and
image all right should we just bite the
bullet and buy both both the oven and
the fridge today I like that idea we
need both and it'll be so much easier to
settle in if we have everything ready
right but do you think we can afford
both at once we need to keep some money
for other things we can definitely find
budget friendly options for each plus
they'll last us for years true let's
check for any package deals that might
save us some cash having both will
really help us with meal prep we can
cook and store food properly exactly
plus I'd love to try out some new
recipes once we have the oven great idea
let's see what we can find and we'll
make it work after that let's not forget
to buy blankets and pillows for our
bedroom awesome let's get to
it number 68 what is the conversation
about number 69 what does the wife
suggest to address their financial
concern number 70 look at the image
Which floor will the speakers go to
after buying the oven and
fridge part four directions you will
hear some talks given by a single
speaker you will be asked to answer
three questions about what the speaker
says in each talk select the best
response to each question and mark the
letter A B C or D on your answer sheet
the talks will not be printed in your
testbook and will be spoken only one
time questions
71-73 refer to the following
announcement attention Thrill Seekers
and Halloween enthusiasts we are excited
to announce the grand opening of our
brand new horror house attraction just
in time for the spooky season
step inside if you dare and experience
spine chilling Thrills terrifying
surprises and Eerie encounters at every
turn opening on October 15th this
Haunted Adventure will immerse you in a
world of fright like never before
perfect for fans of the Paranormal the
Supernatural and anyone looking to
celebrate Halloween in the most
thrilling way possible mark your
calendars gather your bravest friends
and prepare for an unforgettable scare
are you ready to face your fears
see you at the horror
house number 71 where is the
announcement possibly taking
[Music]
place number 72 who is the target
audience for the horror
house number 73 according to the speaker
what will happen on October 15th
question
74-76 refer to the following
announcement good morning everyone today
I want to talk about how focusing on
customer experience can drastically
impact brand loyalty in today's
competitive market it's no longer just
about offering the best products or
Services customers expect memorable
seamless EXP experiences at every touch
Point by personalizing interactions
responding quickly to concerns and
exceeding expectations businesses can
create stronger emotional connections
with their audience this connection
Fosters loyalty turning onetime buyers
into repeat customers and brand
advocates in the end businesses that
prioritize customer experience will not
only retain customers but also gain a
Competitive Edge in their industry
thank
you number 74 what does the speaker
primarily
discuss number 75 according to the
speaker what are customers expecting in
today's
market number 76 what does the speaker
suggest businesses can accomplish by
prioritizing customer
experience questions 77 through 79 refer
to the following
audio hi Welcome to our library team one
of your key duties will be organizing
the books and ensuring that every item
is accurately recorded in our computer
system every book in the library follows
a specific order based on the Dewey
Decimal or designated classification
system for our
library when shelving books pay close
attention to the number sequence and
subject
categories misplacing even one book can
make it difficult for patrons to find
the materials they are looking for and
it disrupts the flow of the
system after shelving ensure you
accurately update the computer system
with details such as the book's location
condition and avail
ability this ensures that our digital
catalog remains up toate and helps staff
and patrons locate items
efficiently number 77 who are the
listeners most likely to
be number 78 what is the speaker
discussing number number 79 why does the
speaker emphasize updating the computer
system after shelving
books questions 80 through 82 refer to
the following telephone
message hi my name is Ashley wasin I saw
your advertisement on Facebook and I'm
interested in ordering a birthday cake
for my child's fourth birthday which
will be on November 5th I haven't
decided on a specific theme yet so I was
hoping you could suggest some popular
cake designs for kids around this age
I'm leaning towards something fun like a
unicorn or a character themed cake but
I'm open to other ideas as well could
you also let me know what flavors are
most popular with children I'm thinking
of vanilla or chocolate additionally I'd
like to know the different cake sizes
you offer and the prices for each how
far in advance should I place the order
give me a call at 55
51234 thank you
number 80 why is the speaker
calling number
81 what does the speaker imply when she
says I haven't decided on a specific
theme yet so I was hoping you could
suggest some popular cake designs for
kids around this
age number 82 what what additional
information does the speaker want to
know questions 83 through 85 refer to
the following excerpt from a meeting in
light of the recent upgrade to our
internet speed plans we have received
numerous reports from customers
indicating that instead of experiencing
faster connections their internet speeds
have actually slowed down I understand
how frustrating this must be for our
customers especially those who rely on a
stable internet connection for work and
personal use it is essential that we
address these issues head-on by first
assuring customers that we are aware of
the problem and are actively
investigating the cause we need to
collect specific details from affected
users regarding their service experience
post upgrade including the exact speeds
they are experiencing compared to what
they were
promised number 83 what is the problem
mentioned
number 84 what is the first action the
speaker recommends for customer
issues number 85 what does the company
plan to do about the
problem questions 86 through 88 refer to
to the following
advertisement step into the future of
comfort and performance with a velocity
Runner set to launch this February
2025 designed with cuttingedge
technology these shoes offer Superior
cushioning enhanced durability and an
ultra lightweight feel to power your
every stride whether you're hitting the
gym or the pavement the velocity Runner
is your perfect fit exciting news for
early birds the first 100 purchasers
will receive an exclusive
25% off the original price don't miss
out on this limited time offer mark your
calendars and be ready to grab your pair
before they're gone experience the
future of running with velocity
Runner number 86 what is the main topic
of the
advertisement number 87 what does the
speaker emphasize about the velocity
runner shoes
number 88 according to the speaker what
will early buyers
receive questions 89 through 91 refer to
the following excerpt from a telephone
message hello this is Jessica Thompson
from allei Innovations I'm calling about
our reservation for the team building
Retreat on October 8th and 9th at your
Venue we're wondering if it's possible
to add one more day so our stay would be
from October 8th to 10th if we can
extend we'd like to keep the same meal
plan for the extra day but we don't need
dinner on the 10th as we're planning to
leave in the afternoon could you let us
know if this is possible also please
share any details we should know about
such as changes in cost or room
availability once confirmed please send
us an updated invoice for the additional
day if you have any questions feel free
to call call me at
55512
34567 or email me at jessica. Thompson
Ali innovations.com
number 89 what is the purpose of the
call number 90 how long is the team
originally scheduled to stay at the
venue
number 91 what information does the
speaker request regarding the
extension questions 92 through 94 refer
to the following audio hello everyone
and thank you for being here today for
our training on using our hotel
management software in this session we
will focus on mastering the software
tools that streamline the check-in and
checkout processes enhancing our
efficiency and guest satisfaction you
will learn how to navigate the system
manage reservations check guests in and
out and handle special requests all
while ensuring a smooth and welcoming
experience for our
guests after today's training you will
have the chance to practice using the
software in a guided simulation allowing
you to familiarize yourself with its
features and
functionalities by the end of the
session you will feel confident in
utilizing the software to improve our
operations let's dive in and get
started number 92 what is the purpose of
the
Talk number 93 what will attendees gain
from the
training number 94
what does the speaker imply when he says
by the end of the session you will feel
confident in utilizing the software to
improve our
operations questions 95- 97 refer to the
following audio and image hi Sarah this
is Jane I wanted to reach out because I
need a little help I was reviewing some
documents for my presentation and I
accident accidentally left an important
folder on top of the table in my office
it is labeled Q3 financial report inside
the folder there are several graphs and
charts that provide a summary of our
financial performance for the quarter
and I need them for my presentation this
afternoon with the executive team if you
could take a moment to retrieve that
folder for me I would greatly appreciate
it please bring it to me in the meeting
room I'll be there preparing and
reviewing my notes thank you so much for
your help
number 995 what does the speaker need
help
with Number 96 look at the image which
folder does the speaker
need number 97 where does the speaker
want Sarah to bring the folder
questions 98 to 100 refer to the
following telephone message and
image hi Miss Leah this is Sarah I've
reviewed today's appointments and you
have a meeting with attorney Jade Alfred
at 2 p.m. your next appointment will be
with Mr John Smith from Jackson Corp
scheduled 2 hours later giving you ample
time to travel from the attorney's
office to his
location Mr Smith's office office is
at23 Business Park Drive site 456
Springfield and the agenda includes
discussing project timelines and budget
adjustments afterward the CEO has
requested your presence back at the
office to review some important
documents please feel free to reach out
if you need any additional information
or if there are any changes I hope your
meeting with attorney Alfred goes well
and I'm here if you need anything
else number 98 what is the main purpose
of the call
number 99 look at the image what time is
the meeting with Mr John
Smith number 100 according to the
speaker what should Leah do after her
meeting with Mr John
Smith
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