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How to Negotiate in Sales? | 5 Powerful Negotiation Strategies for Your Business!

12m 23s2,273 words342 segmentsEnglish

FULL TRANSCRIPT

0:00

no no no no no your price is too high

0:03

what are you saying we've got a proposal

0:05

from a competitor for a letter of price

0:07

now these are words that any business

0:09

owner and any sales professional dreads

0:13

negotiation that's one thing we all hate

0:17

as business owners but we love to do

0:19

when we are customers so in this video

0:22

i'm going to share with you five rare

0:24

negotiation tactics that can help you

0:27

protect your interest while you are in a

0:29

sales conversation with your customer hi

0:32

my name is rajeev tal raja and as a

0:33

business coach i work with thousands of

0:35

entrepreneurs in helping them design

0:37

sales processes where they are able to

0:39

close deals in a win-win-win manner

0:42

where the customer wins and the business

0:44

owner wins and make sure that the

0:46

business wins by making a good amount of

0:47

money so in this video i'm going to

0:49

decode for you what do you need to do

0:51

when your customer comes after you

0:54

aggressively with a need to get a better

0:57

deal and then negotiate sometimes even

1:00

without any logic or rational so make

1:03

sure you watch this video till the end

1:05

and make a lot of notes during the video

1:07

and towards the end of the video i have

1:09

a special invitation for you to continue

1:11

the learning journey with me so that you

1:13

can take your business to the next level

1:15

so let's get started with understanding

1:17

five rare negotiation tactics that work

1:20

in the real world that you need to learn

1:22

and you need to apply in sales

1:24

conversations with your customers

1:26

the first key negotiation tactic that

1:29

you need to do

1:30

is prepare

1:32

yes you heard me right i said prepare

1:34

which means negotiation starts even

1:37

before the negotiation meeting starts

1:40

negotiation starts with preparation if

1:43

you do not prepare what is your offer

1:46

what is your boundary price below which

1:48

you will not take the deal and what are

1:51

your variables which you are willing to

1:53

give away in a negotiation if you do not

1:55

have clarity of these things and you

1:57

walk into a sales meeting or a

1:59

negotiation conversation it's like

2:01

walking into a boxing ring without

2:03

wearing the boxing gloves you're gonna

2:05

get beaten black and blue if you have

2:08

not prepared what are your variables to

2:10

give away and what is your boundary

2:12

price below which you will not take up

2:14

the project so the first negotiation

2:17

tactic that can protect you is

2:19

preparation so make sure you prepare

2:21

walk in with clarity what are you

2:22

willing to give away and you got to be

2:24

willing to give away something and what

2:26

are you not willing to give away what is

2:28

the threshold of your offer below which

2:30

you will walk away from the deal saying

2:32

guilt-free i don't want to do this

2:33

project so preparation is the first

2:35

negotiation tactic that protects

2:38

business owners and sales professionals

2:40

from hard negotiating clients so make

2:43

sure you prepare

2:44

the second negotiation tactic is sell

2:48

value not price

2:50

what do i mean by this when you are in a

2:52

negotiation conversation with your

2:54

customer your customer is constantly

2:56

attacking your price they're constantly

2:58

telling you your price is high

3:00

competitors are offering it at much

3:02

lesser i am getting it for a cheaper

3:03

cost outside in the market they are

3:05

attacking your price now when they are

3:07

attacking your price and you start

3:09

defending your price then it's a lost

3:12

battle because you are not on the

3:14

offensive you are on the defensive now

3:16

and you will have to give in to their

3:18

offense while they are attacking your

3:20

price

3:21

while they are talking about price you

3:23

shift the orbit of the conversation and

3:25

you sell value don't talk about the

3:28

price sell the value of what you are

3:30

offering sell the benefits of your

3:32

product or service and attach your price

3:35

to those benefits value the value of the

3:38

benefits of your products or services so

3:40

if a customer tells me rajiv your

3:42

business coaching fees is very very high

3:44

i wouldn't even address that i would

3:46

just say hey listen

3:47

for an entrepreneur to be able to set up

3:50

the profitable scalable business model

3:53

which can take their business to the

3:54

next level for an entrepreneur to create

3:56

marketing strategies and systems where

3:58

they can generate leads consistently in

4:00

their business and for an entrepreneur

4:02

to design a sales process where they are

4:04

in control of the sales process and they

4:07

are able to close deals in a win-win

4:08

manner and not giving in to the whims

4:10

and fancies of their customer and for an

4:13

entrepreneur to learn how to hire the

4:14

right people build a second line of

4:17

leaders build process systems and

4:19

structures so that day-to-day activities

4:21

are running seamlessly in their business

4:22

you tell me what is the value of

4:25

something like this

4:27

that we bring as a coach

4:29

a fair thinking entrepreneur would be

4:31

willing to give equity and partnership

4:33

for us to be able to do these things but

4:35

we believe equity should be held by the

4:37

entrepreneur and that's why we charge a

4:38

services fee only

4:41

now watch

4:42

i didn't go into no but our price is

4:45

justified no i spoke value

4:48

and that value of that value is what

4:50

will sell

4:52

for me

4:53

it's not about justifying the price so

4:55

in a negotiation always focus on the

4:58

benefit to the customer of your product

5:00

or service always sell the value of your

5:02

product or service don't get stuck in

5:04

price discussions and price debates

5:06

because that's a meaningless battle so

5:08

that's the second critical negotiation

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tactic for you to keep in mind the third

5:12

negotiation tactic that many business

5:15

owners and sales professionals ignore

5:17

is giving

5:19

now you must be wondering what do you

5:20

mean by giving rajiv

5:22

yes what i mean by giving means you got

5:24

to be willing to give away something so

5:27

that the customer feels happy so that

5:29

the customer feels that you're coming

5:31

forward so that the customer feels

5:32

victorious and they feel a sense of joy

5:35

in purchasing whatever they are buying

5:38

from you look good negotiation does not

5:41

mean that you get what you want and you

5:44

don't give anything to the customer in

5:46

such a situation the sale will be a

5:48

bitter sale where the customer will feel

5:51

like they were overpowered by you and

5:53

you don't want your customer to feel

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overpowered you want your customer to

5:56

feel happy so you need to give in a

5:58

negotiation so be clear about what can

6:01

you give can you give a lower price can

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you give some value added benefits can

6:05

you give some extended warranties can

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you give some free shipping you need to

6:09

be prepared with what can you give which

6:11

will be of value which will make the

6:13

customer feel that you're forthcoming

6:15

and make the customer feel that they

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also got something out of this

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negotiation conversation now this is a

6:22

rule and a principle that is ignored by

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so many people because they think

6:25

negotiation is this magical mystical

6:28

capability of just getting what you want

6:30

and not giving anything to the customer

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i disagree to that a good negotiation is

6:35

a negotiation where there is giving

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happening on both sides they are coming

6:39

forward and matching your offer price

6:42

and you are going forward and giving

6:44

them some value addition for the price

6:46

that you are quoting so that they also

6:47

feel victorious it's important to make

6:50

people feel happy at the end of the

6:51

conversation and not feel overpowered so

6:54

make sure that you are giving in a

6:56

negotiation which brings me to the

6:59

fourth important negotiation tactic and

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the fourth important negotiation tactic

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is a principle that you need to

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communicate to your customer and a

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principle that you need to stand by in

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in a negotiation conversation and that

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fourth negotiation tactic is win-win or

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no deal you need to educate your

7:17

customer and you need to tell them it

7:19

has to be a win for them it has to be a

7:22

win for you and if it is not a win-win

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for both of you or either of you then

7:27

it's okay to not go ahead with that deal

7:30

and still continue a professional

7:32

cordial relationship as friends where

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the relationship can be nurtured and

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future projects can be explored it

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should either be a win-win or it should

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be a no deal when you ground yourself in

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that philosophy and you educate that to

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your customer in a negotiation

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conversation that helps you to anchor to

7:51

the customer every time they're pushing

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you beyond your boundary you can remind

7:55

your customer and say hey listen i told

7:57

you clearly i want this to be a win-win

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conversation and a win-win deal if not

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i'm okay with a no deal you got to be

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willing to walk away if you are not

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winning because when you are willing to

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walk away when you are not winning the

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customer understands that they've pushed

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you beyond your threshold and they

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reconcile and they come forward as well

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so remember to educate your customer and

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constantly remind your customer in a

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negotiation conversation that it should

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be a win-win or no deal and you got to

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be comfortable with the no deal and

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letting them know that you're happy to

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maintain a cordial relationship just

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because the deal didn't go through

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doesn't mean you will stop communicating

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with them or to them so win-win or no

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deal is a powerful anchor to use in a

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negotiation conversation which brings me

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to the fifth and final negotiation

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tactic and the fifth and final

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negotiation tactic is not something that

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you do in a negotiation conversation

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it's something that you do as a business

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if you want to be

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extremely confident in negotiations and

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you don't want to compromise on your

8:57

profitability

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then

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as a business you need to do marketing

9:02

consistently

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marketing is the best solution to

9:07

protect yourself from customer

9:08

negotiation now if you're wondering how

9:10

rajiv how does that make sense listen to

9:12

me carefully when you do marketing

9:14

consistently in your business you

9:17

generate leads consistently when you

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generate leads consistently you have a

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pipeline of prospects who are willing to

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buy your products or services and when

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you have a pipeline of prospects who are

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interested in your products or services

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you have confidence as a business owner

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and when you have confidence because you

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have a pipeline you can hold your price

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point and let your customers know

9:39

respectfully that this is our price we

9:41

don't work below that and when they see

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that confidence seven out of ten

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customers buy at the price that you are

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offering and they dare not negotiate

9:51

with you

9:52

marketing is a powerful way of

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instilling confidence within yourself

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which gives you the conviction to hold

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your price and earn the profits that you

10:01

deserve to earn so this

10:03

is a big hack and if you hack this hack

10:06

of marketing consistently trust me

10:08

negotiation conversations will not scare

10:11

you because you are sitting with

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confidence and conviction of a pipeline

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of leads so make sure you do marketing

10:17

consistently to protect yourself from

10:19

unreasonable negotiations of customers

10:22

who are not willing to value the value

10:23

of your products or services so these

10:26

are the five rare negotiation tactics

10:29

that you could use starting from today

10:31

in your business in your sales

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conversations to protect yourself from

10:35

the bad habits of the customers of

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unreasonable negotiation and to uphold a

10:40

win-win deal so that you get what you

10:43

deserve out of that process of selling

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so make sure you use these five

10:47

negotiation tactics and come back and

10:49

tell me in the comment section below how

10:51

are they working for you because at the

10:53

end of the day i do what i do and i

10:55

teach what i teach because i want to

10:56

make a bottom line difference to your

10:58

business and if you found this video

11:00

useful then make sure you subscribe to

11:02

my youtube channel because i keep

11:04

creating valuable content for

11:06

entrepreneurs that they can apply in

11:08

their day-to-day business to take their

11:09

business to the next level so click on

11:11

the subscribe button and lastly i told

11:14

you i have a special invitation for you

11:16

when i started this video so here's my

11:18

invitation for you if you enjoy learning

11:20

from me and you resonate with my method

11:22

of teaching i want you to click on the

11:24

link below and register yourself for my

11:27

upcoming four hour live training called

11:29

the business breakthrough seminar the

11:31

business breakthrough seminar is a four

11:32

hour training that i do to help

11:34

entrepreneurs build a business which can

11:36

grow without them yes you heard me right

11:39

i help you build a business which can

11:41

grow without you because most

11:43

entrepreneurs are stuck in the trap of

11:44

day to day fire fighting and when they

11:46

are stuck in the trap of day-to-day

11:47

firefighting they are not able to focus

11:48

on growth and expansion so i break down

11:51

for you in those four hours what exactly

11:53

you need to focus on what exactly you

11:54

need to build so that you can set up

11:57

your business in a manner where it can

11:58

grow without you and you're not involved

12:00

on a day-to-day basis so click on the

12:02

link below register yourself for the

12:03

business breakthrough seminar i look

12:05

forward to seeing you there at the

12:06

business breakthrough seminar

12:10

[Music]

12:20

you

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