How to Negotiate in Sales? | 5 Powerful Negotiation Strategies for Your Business!
FULL TRANSCRIPT
no no no no no your price is too high
what are you saying we've got a proposal
from a competitor for a letter of price
now these are words that any business
owner and any sales professional dreads
negotiation that's one thing we all hate
as business owners but we love to do
when we are customers so in this video
i'm going to share with you five rare
negotiation tactics that can help you
protect your interest while you are in a
sales conversation with your customer hi
my name is rajeev tal raja and as a
business coach i work with thousands of
entrepreneurs in helping them design
sales processes where they are able to
close deals in a win-win-win manner
where the customer wins and the business
owner wins and make sure that the
business wins by making a good amount of
money so in this video i'm going to
decode for you what do you need to do
when your customer comes after you
aggressively with a need to get a better
deal and then negotiate sometimes even
without any logic or rational so make
sure you watch this video till the end
and make a lot of notes during the video
and towards the end of the video i have
a special invitation for you to continue
the learning journey with me so that you
can take your business to the next level
so let's get started with understanding
five rare negotiation tactics that work
in the real world that you need to learn
and you need to apply in sales
conversations with your customers
the first key negotiation tactic that
you need to do
is prepare
yes you heard me right i said prepare
which means negotiation starts even
before the negotiation meeting starts
negotiation starts with preparation if
you do not prepare what is your offer
what is your boundary price below which
you will not take the deal and what are
your variables which you are willing to
give away in a negotiation if you do not
have clarity of these things and you
walk into a sales meeting or a
negotiation conversation it's like
walking into a boxing ring without
wearing the boxing gloves you're gonna
get beaten black and blue if you have
not prepared what are your variables to
give away and what is your boundary
price below which you will not take up
the project so the first negotiation
tactic that can protect you is
preparation so make sure you prepare
walk in with clarity what are you
willing to give away and you got to be
willing to give away something and what
are you not willing to give away what is
the threshold of your offer below which
you will walk away from the deal saying
guilt-free i don't want to do this
project so preparation is the first
negotiation tactic that protects
business owners and sales professionals
from hard negotiating clients so make
sure you prepare
the second negotiation tactic is sell
value not price
what do i mean by this when you are in a
negotiation conversation with your
customer your customer is constantly
attacking your price they're constantly
telling you your price is high
competitors are offering it at much
lesser i am getting it for a cheaper
cost outside in the market they are
attacking your price now when they are
attacking your price and you start
defending your price then it's a lost
battle because you are not on the
offensive you are on the defensive now
and you will have to give in to their
offense while they are attacking your
price
while they are talking about price you
shift the orbit of the conversation and
you sell value don't talk about the
price sell the value of what you are
offering sell the benefits of your
product or service and attach your price
to those benefits value the value of the
benefits of your products or services so
if a customer tells me rajiv your
business coaching fees is very very high
i wouldn't even address that i would
just say hey listen
for an entrepreneur to be able to set up
the profitable scalable business model
which can take their business to the
next level for an entrepreneur to create
marketing strategies and systems where
they can generate leads consistently in
their business and for an entrepreneur
to design a sales process where they are
in control of the sales process and they
are able to close deals in a win-win
manner and not giving in to the whims
and fancies of their customer and for an
entrepreneur to learn how to hire the
right people build a second line of
leaders build process systems and
structures so that day-to-day activities
are running seamlessly in their business
you tell me what is the value of
something like this
that we bring as a coach
a fair thinking entrepreneur would be
willing to give equity and partnership
for us to be able to do these things but
we believe equity should be held by the
entrepreneur and that's why we charge a
services fee only
now watch
i didn't go into no but our price is
justified no i spoke value
and that value of that value is what
will sell
for me
it's not about justifying the price so
in a negotiation always focus on the
benefit to the customer of your product
or service always sell the value of your
product or service don't get stuck in
price discussions and price debates
because that's a meaningless battle so
that's the second critical negotiation
tactic for you to keep in mind the third
negotiation tactic that many business
owners and sales professionals ignore
is giving
now you must be wondering what do you
mean by giving rajiv
yes what i mean by giving means you got
to be willing to give away something so
that the customer feels happy so that
the customer feels that you're coming
forward so that the customer feels
victorious and they feel a sense of joy
in purchasing whatever they are buying
from you look good negotiation does not
mean that you get what you want and you
don't give anything to the customer in
such a situation the sale will be a
bitter sale where the customer will feel
like they were overpowered by you and
you don't want your customer to feel
overpowered you want your customer to
feel happy so you need to give in a
negotiation so be clear about what can
you give can you give a lower price can
you give some value added benefits can
you give some extended warranties can
you give some free shipping you need to
be prepared with what can you give which
will be of value which will make the
customer feel that you're forthcoming
and make the customer feel that they
also got something out of this
negotiation conversation now this is a
rule and a principle that is ignored by
so many people because they think
negotiation is this magical mystical
capability of just getting what you want
and not giving anything to the customer
i disagree to that a good negotiation is
a negotiation where there is giving
happening on both sides they are coming
forward and matching your offer price
and you are going forward and giving
them some value addition for the price
that you are quoting so that they also
feel victorious it's important to make
people feel happy at the end of the
conversation and not feel overpowered so
make sure that you are giving in a
negotiation which brings me to the
fourth important negotiation tactic and
the fourth important negotiation tactic
is a principle that you need to
communicate to your customer and a
principle that you need to stand by in
in a negotiation conversation and that
fourth negotiation tactic is win-win or
no deal you need to educate your
customer and you need to tell them it
has to be a win for them it has to be a
win for you and if it is not a win-win
for both of you or either of you then
it's okay to not go ahead with that deal
and still continue a professional
cordial relationship as friends where
the relationship can be nurtured and
future projects can be explored it
should either be a win-win or it should
be a no deal when you ground yourself in
that philosophy and you educate that to
your customer in a negotiation
conversation that helps you to anchor to
the customer every time they're pushing
you beyond your boundary you can remind
your customer and say hey listen i told
you clearly i want this to be a win-win
conversation and a win-win deal if not
i'm okay with a no deal you got to be
willing to walk away if you are not
winning because when you are willing to
walk away when you are not winning the
customer understands that they've pushed
you beyond your threshold and they
reconcile and they come forward as well
so remember to educate your customer and
constantly remind your customer in a
negotiation conversation that it should
be a win-win or no deal and you got to
be comfortable with the no deal and
letting them know that you're happy to
maintain a cordial relationship just
because the deal didn't go through
doesn't mean you will stop communicating
with them or to them so win-win or no
deal is a powerful anchor to use in a
negotiation conversation which brings me
to the fifth and final negotiation
tactic and the fifth and final
negotiation tactic is not something that
you do in a negotiation conversation
it's something that you do as a business
if you want to be
extremely confident in negotiations and
you don't want to compromise on your
profitability
then
as a business you need to do marketing
consistently
marketing is the best solution to
protect yourself from customer
negotiation now if you're wondering how
rajiv how does that make sense listen to
me carefully when you do marketing
consistently in your business you
generate leads consistently when you
generate leads consistently you have a
pipeline of prospects who are willing to
buy your products or services and when
you have a pipeline of prospects who are
interested in your products or services
you have confidence as a business owner
and when you have confidence because you
have a pipeline you can hold your price
point and let your customers know
respectfully that this is our price we
don't work below that and when they see
that confidence seven out of ten
customers buy at the price that you are
offering and they dare not negotiate
with you
marketing is a powerful way of
instilling confidence within yourself
which gives you the conviction to hold
your price and earn the profits that you
deserve to earn so this
is a big hack and if you hack this hack
of marketing consistently trust me
negotiation conversations will not scare
you because you are sitting with
confidence and conviction of a pipeline
of leads so make sure you do marketing
consistently to protect yourself from
unreasonable negotiations of customers
who are not willing to value the value
of your products or services so these
are the five rare negotiation tactics
that you could use starting from today
in your business in your sales
conversations to protect yourself from
the bad habits of the customers of
unreasonable negotiation and to uphold a
win-win deal so that you get what you
deserve out of that process of selling
so make sure you use these five
negotiation tactics and come back and
tell me in the comment section below how
are they working for you because at the
end of the day i do what i do and i
teach what i teach because i want to
make a bottom line difference to your
business and if you found this video
useful then make sure you subscribe to
my youtube channel because i keep
creating valuable content for
entrepreneurs that they can apply in
their day-to-day business to take their
business to the next level so click on
the subscribe button and lastly i told
you i have a special invitation for you
when i started this video so here's my
invitation for you if you enjoy learning
from me and you resonate with my method
of teaching i want you to click on the
link below and register yourself for my
upcoming four hour live training called
the business breakthrough seminar the
business breakthrough seminar is a four
hour training that i do to help
entrepreneurs build a business which can
grow without them yes you heard me right
i help you build a business which can
grow without you because most
entrepreneurs are stuck in the trap of
day to day fire fighting and when they
are stuck in the trap of day-to-day
firefighting they are not able to focus
on growth and expansion so i break down
for you in those four hours what exactly
you need to focus on what exactly you
need to build so that you can set up
your business in a manner where it can
grow without you and you're not involved
on a day-to-day basis so click on the
link below register yourself for the
business breakthrough seminar i look
forward to seeing you there at the
business breakthrough seminar
[Music]
you
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