1 3 2 Understanding Organizations and OB
FULL TRANSCRIPT
so now if you understand the problems of
organizational behavior then let's try
to understand what is this discipline
according to a practitioner's mindset
for an academician or researchers
mindset we will look organal behavior in
a next lecture where we will look at the
academic definitions of organal behavior
and what is clux of all those
definitions so term organizational
behavior contains two terms one is
organization
and second is
behavior so organizational
behavior contains two terms organization
and
behavior I'm using different colors for
these two terms so that you can
understand both root words different you
can focus on their differences so first
organizations what exactly you mean by
organizations if you ask this question
to lay person so usually they will
recall about offices lands buildings
salaries Etc believe me they are related
to organizations but they do not
represent what we mean by
organizations an
organization is something an entity that
contains at least four things which must
fulfill at least four criteria and only
then it qualifies to be an organization
so first
organizations so what we are trying to
do right now we are trying to Define we
are trying to understand what is
organizational behavior from a
practitioner's approach when you go and
work in the industry what exactly can
help you from this discipline so in this
approach you need to First understand
what organizations are per se what do we
mean by organizations so an organization
is a social entity first thing I said
four criteria an organization must
fulfill the first of those four criteria
is an organization is a social
entity an organization is
a
social entity right
and what do you mean by social entity we
all live in a society we live in a
family family is first organization that
all of us by default witness and
understand families organized family is
a social entity because there are
members in a family they are related to
each other under certain Ro Len say
father mother brother sister Grandpa
Grandma Etc so they are related to to
each other under some role relationship
though it's a very closely knit as
compared to organizations which may be a
bigger family and people have role
relationship though roles are also there
in family but in organization someone
could be manager someone could be foran
someone could be worker Etc programmer
so these are the role resen so an
organization is a social entity with a
purpose so that's the second
thing second important element of an
organization is purpose an organization
cannot exist without a purpose an
aimless life is meaningless life so an
aimless organization is not organization
at all now how do you know that an
organization has purpose organizations
have a formal purpose why formal because
every organization if you look at their
website their company documents the
first few pages
of policy document or website about page
dedicated to Mission Vision goal of
organization it's a clearly mentioned
that what is goal of organization for
instance uh Google's goal was to
organize all the information in the
world we approach Google as a search
engine but how Google is able to give a
search result because Google has
organized or attempted to organize all
the available information in the world
in contrast to this Microsoft has a
different purpose when Bill Gates was
there his purpose was to put a PC on
every
desk because a PC on every desk means a
Windows on every desk so organizations
have a clear purpose goal that is the
second important element of what we mean
by organization but merely social
entities with Goal are not
sufficient people might go haire you
need a governance mechanism you need
systems structures process so next
important element of organization is
structure or system so governance
mechanism then how teams would be
organized maybe I'm looking for a
functional structure maybe a divisional
mode or something now this is a part of
a different subject we always we usually
call it ational design in some
management institutes called
ob2 but that basically concerns itself
to governance mechanism in the
organization how people are organized in
uh company or organization so there a
third important criteria now the last
criteria for an entity to qualify as
organization is what we call environment
and organization cannot exist in
isolation it always operates in certain
environment but it does something more
with the
environment an organization is always
constantly in a resource relationship
with its environment an organization
takes input from the environment input
can be in the format of Human Resources
material resources raw materials
Financial resources maybe intellectual
resources etc etc and there might be
important stakeholders in the
environment for instance all your
company customers they in the
environment government very important
stakeholder in business it's in
environment it may affect
environment so one important aspect of
an organization's life is environment in
which it exist and it sends it takes
input from the environment turns out
input to certain process which are
internal to the organization and creates
output sends it back to the environment
and for its output it may earn money it
may earn brand Equity it may earn hudos
it may earn whatever its goal or purpose
is so when you go and work in the office
look for these company
is your organization a social
entity are there governance mechanisms
systems and process and let me tell you
clearly if any of these elements are
missing an organization will die for
instance an organization which is not in
an effective
relationship effective resource
transaction with its environment it will
die for instance house Al your cash Rich
your company is but if you are not able
to
attract talented people human resource
from the environment company will
collapse the cash May remain in the bank
account but the company will collapse
you got very talented people you are
able to attract talented people but you
are not able to manage organize them in
effective teams there are no system is
chaos there's no governance mechanism
organization will collapse once Alon
musk favorite of
many uh he said that apple is dumpyard
companies like apple Google they are the
dump yard of Tesla in fact he was
commenting on why these companies are
not able to make as good electric cars
as Tesla is making it was basically
according to musk Tesla's ability to
attract top Engineers as compared to
Google or Apple now Google Google Apple
they are not lesser rich or C
constrained as compared to Tesla Motors
they all are equally positioned as far
as Financial Muscle and Tech is
concerned but Tesla was able to attract
a particular kind of talent which helped
them building
futuristic fully electric cars I think
the biggest contribution of this man
alone must to
automobile sector was that he proved
that fully electric cars are possible
because before musk people were trusting
more hybrid cars so this is what an
effective relationship with environment
means so in organizational behavior I'm
sure now you understand clearly meaning
of what is organization now if you
understand this the job is easier for
the second root word which is behavior
so what is behav behavior in
organizational behavior currently I'm
speaking you can see you can hear me so
the term Behavior comes from psychology
and why psychology because psychology is
the mother discipline of organizational
behavior around 60 to 70%
content of organizational behavior is
directly drawn from psychology all these
topics thinking perception reasoning
problem solving decision making
leadership they all are studied have
been studied Long Ago by psychologist
and management tries to take Insight
management as a discipline tries to take
Insight from psychology to improve
individual functioning Behavior at work
I'm defining Behavior Behavior refers to
anything that an organism
does that can be observed and that can
be measured three things a occurrence of
behavior observation of behavior
measurement of behavior psychology stops
at this place psychologists are
basically interested in observing
Behavior measurement of behavior but
managers are interested in controlling
Behavior that's bad habit but anyway
without control it's not possible to
align people to certain goals we call
them organizational goals or
purpose and the best thing about this is
that if you can measure something you
can manage it if you can measure it you
can manage it the fundamental premise of
management so organizational behavior as
a discipline is a field of study which
studies individual Behavior what an
individual
does in an organizational setting which
is a social entity
with a purpose where governance is done
via systems and process so as to enter
in an effective productive and enduring
resource relationship with its
environment somehow as a successful
professional you should be able to
positively affect this relationship you
should be able to align your behavior
imagine I'm an individual
right what I'm expected to do as
a professional taking help of this
discipline so first
thing I need to understand myself very
well I need to understand people who are
working around me very well and that can
be done by focusing on my behavior and
behavior of people who are working
around me focus of psychology has always
been on individual Behavior
in management especially in
organizational behavior we talk a lot
about teams so do not miss conr that
organizational behavior means study of
groups study of organizations no
organizational behavior as a discipline
is study of individual
Behavior person per se is the focus of
study and why we study so that we can
effectively line his behavior in a
healthy way to the organization's
culture the existing social entity he
can also meaningfully he or she can also
meaningfully contribute to the overall
purpose of the
organization he should be able to work
in accordance with the prevailing
systems and structure he should be also
able to contribute or create new more
effective more adapted systems and
structure you know companies like
Kodak wonderful great company Powerhouse
of innovation in fact you can see
photography AI these things are means re
revolutionizing our time and Industry
and Kodak was originator of Photography
it was because of kodak's invention of
camera and films that photography became
so popular and affordable but Koda could
not
work with the effective governance
mechanism and there a lot more to that
codex story but this was one important
element if you look at analyze the Codex
Journey this was one thing I think they
must have Focus so am I able to also
create effective systems and structures
which may make me and my company more
adapted in a given environment and of
course this brings the element of
environment so am I able to interact
effectively with the environment when
you are preparing yourself as a
management professional or as a job
Seeker what exactly you are doing you
are preparing for a particular kind of
work
environment that environment may change
after some time maybe next month maybe
next year or maybe in a decade but it
will change so that's why you keep
constantly learning so these are the
important element aspects of
organizational behavior I hope now you
clearly understand what is meaning of
organization in organizational behavior
and what is the meaning of behavior and
if you clearly understand these two root
terms you understand everything what
happens usually in organizations and
organizational behavior so just to
summarize recap I will say that
organizational behavior from a
practitioner's approach is a field of
study in which we tries to study analyze
individual Behavior at work and align it
with overall organizational
purpose and all these factors all these
things come in picture when we focus on
alignment of human behavior with the
organization purpose this is there now
if you look at bookus definition
definition given by different Scholars
so they usually H around this criteria
different definitions in varying
proportion will mention all these terms
some will remain only conf find of
behavior some will talk about purpose
some will also mention the very few
about structures and systems but these
terms will come in definition of
organizational behavior given by any
scholar in varing
proportion so in the coming video
lecture we will look at what are some
scholarly definitions of organizational
behavior
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