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The Truth about the Shadiest Audio Empire: Sony

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0:00

This is the story of the shadyiest hi-fi

0:03

company to ever exist. You probably

0:05

already know who I'm talking about.

0:07

>> No doubt Sony has just raised the

0:09

stakes.

0:10

>> Yeah, that's right. Sony. What if I told

0:12

you that it started in a little store

0:14

that was repairing radios and became one

0:16

of the largest, most innovative, not

0:18

only hi-fi company, but entertainment

0:21

giant, an empire. Sure, they make hi-fi

0:24

equipment, but they actually created

0:26

culture and also malware to put on your

0:29

computer, but we'll get to that later.

0:32

So, sit down, grab a cup of coffee, and

0:34

let's talk about the shadiest hi-fi

0:37

company to ever exist and some of some

0:39

of their shenanigans, but also some of

0:41

their achievements.

0:45

I'm Scott Noun. I'm the CEO of Audio

0:46

Advice. My wife was diagnosed with

0:48

breast cancer when she was 36 years old.

0:50

>> And I'm Randy. I'm the chief audio man

0:52

and my wife was diagnosed with breast

0:54

cancer this year. That's why I'm

0:56

thrilled to be teaming up with Audio

0:57

Advice to support this wonderful cause.

0:59

>> We're raising money for families with

1:01

mothers battling cancer through the

1:02

Helen Foundation. You'll see a link in

1:04

the description that goes to a raffle

1:06

page where we have tens of thousands of

1:08

dollars of really cool headphones,

1:10

speakers, projectors, you name it. And

1:11

then Randy and I are going to do a live

1:13

stream on October 30th where we're going

1:15

to give it all away.

1:16

>> The sad reality is that we all know

1:18

someone that has battled breast cancer.

1:20

And this is your opportunity to make an

1:22

impact on real people's lives. Whether

1:24

you can give a little or a lot, you're

1:26

gonna make a difference.

1:28

Sony's first product, that's right, you

1:31

guessed it, was a rice cooker. But we

1:33

have to go back because Tokyo in 1945

1:37

looked like somebody dropped a match on

1:39

a map. However, amid the rubble, there's

1:42

a dude. His name was Masura Ibuka. He

1:46

set up a tiny repair shop inside a

1:49

burntout department store. He was fixing

1:52

radios or well American soldiers that

1:55

needed radios to be fixed. And he did it

1:58

by scavenging parts from the dump.

2:00

Massura was kind of a big brain, but

2:03

some other guy heard about it and he was

2:05

well another big brain. Akiya Morita. I

2:09

don't know if there's any relation to

2:11

Pat Marita, but there could be. It would

2:14

be a cool story. Let's just assume that

2:16

he was related to Pat Marita, his

2:18

grandfather. Just kidding. I can't

2:20

verify that. He was a young naval

2:22

researcher with a physics degree. He had

2:24

some business sense and more

2:26

importantly, he had family money that he

2:28

could invest. The two join forces and on

2:31

May 7th, 1946, they register the Tokyo

2:36

Shushin Kagio. Rolls right off the

2:40

tongue. The Tokyo Telecommunications

2:42

Engineering Company. their first

2:44

invention. That's right, the rice

2:46

cooker. It was a spectacular failure,

2:49

but they took a hard lefthand turn and

2:52

created the type G tape recorder. They

2:55

used US military surplus wire to make

2:59

this thing. It was crude. It was noisy,

3:02

but it was kind of a sign of things to

3:04

come. They knew how to fix radios. They

3:06

knew how to make tape players from

3:08

garbage. What if they did something else

3:12

but smaller?

3:17

In the 1950s, Masura Ibuka took a

3:21

chance, bought a plane ticket, flew to

3:23

the US, and somehow convinced Bell Labs

3:27

to license their transistor technology

3:30

to a tiny Tokyo startup. Bell Labs

3:33

basically said, "Listen, we'll take your

3:36

money. Good luck." So, the company that

3:39

would later become Sony, they stuck it

3:42

into a small rectangle. The TR55

3:45

arrived in 1955. Japan's first

3:50

transistor radio. They followed that up

3:52

with the TR72. And in 1957, the TR63. It

3:56

was small enough to fit in your shirt

3:58

pocket if you had a big shirt. But guess

4:00

who loved it? American teenagers. Sony

4:03

provided young people with a way to take

4:06

their music on the go.

4:08

There's going to be a theme with that.

4:10

Anyway, it sold millions and made in

4:13

Japan now wasn't such a scary thing. And

4:16

in 1958, they shortened the name of

4:18

their company to Sony. Why Sony? A mix

4:21

of Sonos and Sunny, which they thought

4:25

at the time was a very common American

4:28

nickname. That's about as much thought

4:30

as they put into it. They got hooked on

4:32

making stuff that people liked. And that

4:35

was just the beginning of a

4:36

entertainment empire. And they thought,

4:39

hey, if our little transistor radio was

4:41

so popular, why don't we make a whole

4:43

bunch of other stuff.

4:44

>> No doubt Sony has just raised the

4:46

stakes.

4:50

>> By 1960, Sony wasn't just a scrappy

4:53

startup anymore. They were an empire in

4:56

training. They launched Sony of America.

4:59

And guess what else they did? Created

5:00

the first transistor television ever.

5:04

the TVA 301. You remember it. And by

5:07

1965, the world's first portable video

5:11

recorder. They're not just copying the

5:13

West anymore. They're out innovating it.

5:15

And by 1968, they dropped one of the

5:18

most famous products they've ever made,

5:20

the Sony Trinitron television. A color

5:23

display so good that it won an Emmy.

5:26

Now, if you owned a Sony Trinitron

5:28

television, please put it in the

5:30

comments cuz I did. and it weighed about

5:33

180 lbs. My 32-in Sony Trinitron that I

5:37

bought at the Navy PX survived Hurricane

5:39

Ivan about three different moves and

5:42

finally I just left it on the curb.

5:44

Somebody multiple people tried to pick

5:46

it up and could not and finally somebody

5:48

brought their buddy and then somebody

5:50

took it. It could still be going today.

5:52

Please put your Sony TV Trinitron story

5:55

in the comments. Every year Sony was

5:58

innovating tape decks, VCRs, even early

6:01

home computers. Their philosophy was

6:04

simple. If it plugs in, we want to make

6:06

it and we want to dominate. Sony

6:08

basically set the standard with every

6:10

product they made. Everybody else chased

6:12

them. And by the early 1970s, Sony had

6:15

money, they had the muscle, and they had

6:18

the ambition to dominate their next

6:20

frontier,

6:22

hi-fi.

6:23

[Music]

6:25

By the mid1 1970s, Sony went from gadget

6:28

maker to hi-fi king. Receivers like the

6:32

STR6065.

6:34

They proved that they can hang with the

6:36

big dogs. Pioneer, Sanooie, Morance.

6:40

Sony was not intimidated. They were even

6:42

making professional studio monitors. Oh,

6:44

they also made turntables. Sony was

6:46

perfecting music playback, but that

6:49

wasn't enough. They kind of got obsessed

6:51

with controlling music in general. And

6:53

the next thing they did was kind of

6:55

their biggest swing at controlling music

6:58

in general. And it would not be the last

7:00

time that they well tried to control

7:02

music.

7:06

But before Sony went on their pilgrimage

7:08

to control everything, um, in 1979, they

7:11

created something that you probably

7:13

remember, the Sony WMAN. They took the

7:16

press man, which was a portable tape

7:19

recorder for well, you know, press

7:21

people. Stripped out the mic, put in a

7:23

stereo head, and voila, the Walkman.

7:26

>> An indestructible rubber Sony Sports

7:28

Walkman.

7:29

>> It was a risk. They didn't expect it to

7:30

sell very well. A couple thousand. They

7:33

sold 50,000 in the first 2 months. And

7:35

that blue and silver cassette player

7:37

became a cultural icon, just like this

7:39

official Sony Walkman.

7:41

>> I actually did borrow your Walkman. By

7:43

the late 1980s, Sony had sold hundreds

7:46

of millions of Walkman's. And at this

7:48

point, they pretty much owned

7:50

everybody's ears. So, they figured, why

7:52

not own the music that they were putting

7:54

in their Sony Walkman? And Sony made a

7:56

deal that would change entertainment

7:58

forever.

8:00

In 1988, Sony bought CBS Records for $2

8:04

billion and renamed it Sony Music

8:07

Entertainment. And they weren't done yet

8:09

because then they bought Colombia

8:11

Pictures for $3.4 billion. Suddenly Sony

8:16

doesn't just make the devices that you

8:18

play your entertainment on. Now they own

8:21

the studio and the record label. Maybe

8:23

you've heard of some of these people.

8:25

Whitney Houston, Bruce Springsteen,

8:28

Michael Jackson, Ghostbusters, all under

8:31

one logo. Sony's Dream, a completely

8:34

vertically integrated entertainment

8:36

monopoly. Try to say that five times

8:38

really fast. They were going to control

8:40

your entire experience. The problem is

8:43

when you own everything, you get

8:46

paranoid about losing anything.

8:51

Before we talk about their global

8:52

entertainment domination, we have to go

8:54

back to 1982. Sony and Phillips, well,

8:58

they created something that many of us

8:59

would continue to enjoy today. The

9:03

compact disc, the discmen. It was their

9:05

own personal money printer. The CDP101

9:10

launched in 1982. No hiss, no scratches,

9:13

no rewinding, just shiny laser scan

9:16

perfection. And by 1988, CD sales ex

9:20

eclipsed vinyl sales. And by 1990, it

9:23

was the default music format worldwide.

9:26

Who wanted these things anymore? Sony

9:28

defined culture with the Walkman. And if

9:31

digital was the future, well, how were

9:33

people going to take their music on the

9:35

go?

9:37

In 1984, Sony launched the D50 Discman.

9:41

This is the D5. It was about as

9:43

pocketable as a giant Reuben sandwich.

9:46

However, soon the Discman was synonymous

9:49

with audio luxury. By the 1990s, tens of

9:54

millions of these had sold. However,

9:56

physical media, it would seem, had a

9:59

shelf life, and digital pirates, well,

10:01

they were coming. Sony's next move was

10:04

made a lot of sense, try to kill their

10:06

own creation, the compact disc before

10:09

anybody else can.

10:12

In 1992, Sony unveiled the miniis.

10:16

Smaller than a CD, rewritable, and

10:18

nearly indestructible. It's like a

10:20

cassette and a CD got together after a

10:23

long night in Tokyo. They were both

10:25

lonely. However, consumers didn't really

10:28

bite. They were expensive. Recording was

10:30

clunky. And by the time anybody even

10:32

noticed, MP3s were a thing. It's a long

10:35

story. I did a video about the whole

10:37

thing, which I will link at the end. But

10:39

Sony basically wanted to control

10:41

everything about your music playback.

10:43

The mini was Sony's own creation, not

10:45

Sony and Philips. They could control the

10:48

actual media. They could control the

10:50

software that the media was played back

10:51

on and they could control the playback

10:54

hardware. And it was the first time that

10:55

Sony really went from innovator to

10:58

trying to be a gatekeeper, desperately

11:00

trying to keep control. But when

11:02

destroying their own format failed,

11:04

well, they had one more move left.

11:07

>> What's a root can?

11:09

>> CD sales were exploding. Everybody was

11:12

buying them. So what did Sony do? Well,

11:14

let's get together with a bunch of other

11:15

labels and price fix these CDs. What's

11:18

the worst that could happen? We have to

11:19

pay a settlement, which is exactly what

11:21

happened. You remember it when we had to

11:23

pay $18 for a copy of Yanni? I have

11:26

another video about that, too, if you

11:27

want to check that one out. But the

11:29

takeaway is this. Sony and other major

11:31

labels got caught and Sony and other

11:34

major labels had to pay out a

11:36

settlement. But the thing was, the

11:38

settlement was way less than the money

11:40

that they made from price fixing CDs.

11:42

So, they didn't care. But in 2005, they

11:45

took things a step further. Everybody

11:47

was copying CDs at the time. This MP3.

11:50

>> Yeah,

11:50

>> MP3s were a thing at the time. So, what

11:53

Sony tried to do was stop all of that

11:55

unnecessary copying and they created a

11:57

rootkit which created the Sony BMG root

12:01

kit scandal. Certain CDs installed

12:04

anti-copying software on your computer.

12:06

It hid in your system unbeknownst to you

12:09

and also opened up security holes.

12:11

Hackers exploit it. Users riot. lawsuits

12:16

pile up. The same company that gave us

12:18

freedom music on the go now becomes the

12:21

villain of digital control. And by the

12:24

2000s, Sony's once shiny empire was

12:28

falling apart because of greed and

12:30

paranoia. They started by putting music

12:31

in your pocket and ended with putting

12:33

malware in your computer. Well done,

12:36

Sony.

12:37

>> Uh, what can we say about Sony? What can

12:40

we say about the Japanese

12:41

>> now? Sony because Caucasians are just

12:44

too damn tall.

12:46

>> Sony's story is kind of a slow drift

12:49

from innovation to obsession. The

12:52

world's first consumer MP3 player shows

12:54

up in 1988. At the time, Sony was

12:57

betting on a track. It was, well, you

13:00

guessed it, their own lockdown audio

13:02

system. The irony was Sony's first real

13:04

MP3 player didn't show up till 2008, a

13:08

decade too late. By 2008, Apple had sold

13:12

millions of iPods. For the first time,

13:14

Sony wasn't leading. They weren't

13:16

innovating. They were chasing. Their

13:19

corporate identity for the last three

13:21

decades was innovating. However, another

13:24

division pops up and it becomes the pole

13:26

that the Sony flag is flown upon.

13:30

>> First, there was PlayStation aka PS1.

13:33

The PlayStation released in Japan on

13:36

December 3rd, 1994 and later in North

13:39

America. It was built on CD media and

13:43

now that failing music format becomes

13:46

the transport for their gaming empire.

13:49

It becomes a cultural juggernaut. Over

13:52

100 million units sold and they were

13:55

finally getting their dream, a

13:57

firstparty software giant, complete

14:00

control and a cash cow. But that success

14:03

also shifted Sony's center of gravity.

14:05

And the audio division, well, it's not

14:07

their flagship anymore. It's just a

14:09

sidekick.

14:12

TVs, phones, cameras, audio, all became

14:14

secondary to the PlayStation. The only

14:16

good thing finally forced them to

14:18

basically abandon the control that they

14:21

tried to have over the music industry.

14:23

And their audio comeback was humble,

14:26

surprising, and cheap. This, my friends,

14:31

one of my favorite speakers of all time,

14:33

the Sony SSCS5. In 2014, Sony releases

14:37

this, an ultra cheap bookshelf speaker.

14:41

Modest, affordable, and genuinely

14:43

awesome for the price. And they sold

14:46

like crazy. Still to this day, one of my

14:49

de facto recommendations for an

14:51

affordable speaker. And they just redid

14:54

it with the Sony SSC S5 Mark II, and

14:57

they're even better. And while it didn't

14:59

cover up every bad thing they did, Sony

15:02

seemed to be embracing that there was

15:04

still a place in audio for them, it was

15:07

just affordable because they were

15:08

finally just making stuff that people

15:10

wanted at a great price. And the weird

15:12

Sony story when it comes to audio is a

15:14

bit of a paradox because it doesn't end

15:17

with dominance. It ends with with a

15:19

compromising paradox. Nobody can argue

15:21

with what Sony's done. They didn't

15:23

create just audio devices. They created

15:26

culture. They literally invented

15:27

portable music. And the irony is without

15:30

the Walkman, there wouldn't have been an

15:32

iPod. Apple didn't really invent

15:34

anything new. They just out Sononyi

15:36

Sony. Same playbook, same dream, same

15:39

logic. And at that time, Sony was

15:41

everywhere. And it was really their

15:42

first mistake. This video shot on a Sony

15:45

camera. Sony's ability to make great

15:47

products has never been in question.

15:49

It's their business practices that get

15:52

pulled into question. They make people

15:54

actually question reality. And it's kind

15:56

of deja vu all over again. The headlines

15:59

from their gaming division kind of feel

16:00

like they're ripped straight out of

16:01

1999. Just replace CDs with PlayStation.

16:05

Piracy with subscriptions. Sony kind of

16:08

is the entertainment world's evil

16:10

empire. Every time they build a

16:12

entertainment death star, music, movies,

16:15

formats, games, somebody eventually

16:17

drops a photon torpedo down a exhaust

16:20

port and blows up the entire thing.

16:22

However, Sony refuses to die. They just

16:24

build another Death Star. They lose

16:26

music, they dominate gaming. Lose

16:28

gaming, take over cameras. Lose cameras,

16:32

go back to audio and drop a $150 awesome

16:34

speaker. Love them or hate them, Sony

16:36

ain't going nowhere. Because whether you

16:38

like it or not, the only reason you're

16:40

watching this video is because I'm

16:42

talking to you through a Sony product.

16:43

So maybe the devil, you know, actually

16:46

still cares about music. Just don't put

16:48

that old Neil Diamond CD in your

16:49

PlayStation. Or maybe do because maybe

16:51

that root kit from 2005 will unlock

16:54

backwards compatibility. What about you?

16:56

What is your experience with Sony? Love

16:58

them, hate them, or both? Drop it down

17:01

in the comments. I want to hear your

17:02

story. If you like this video, please

17:04

check out the Sony rootkit scandal right

17:06

now and the Sony price fixing scandal

17:09

right here. Thank you so much for

17:11

watching.

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