How I’d Start a $100k/Month Software Business From Scratch in 2026
FULL TRANSCRIPT
Most software engineers trying to escape
the 9to-5 make the same exact mistake.
They hear start a business and
immediately jump to building the next
billiondoll SAS company. But that is a
trap. It's the number one reason that
most developers actually burn through
their savings and end up right back in
the cubicle. The truth is that there's a
much faster, lower risk path to a sevenf
figureure business that leverages the
skills that you already have. And I know
this works because it's exactly how I
myself quit my Fortune 500 job as a
software engine manager and built a
sevenfigure B2B consulting firm from the
very ground up. So, in this video, I am
going to give you the full four-step
playbook to go from developer to owner
by building a business that actually
gives you true freedom. Without further
ado, let's get straight into it. Welcome
everybody. Welcome to the ultimate guide
to starting a software business as a
software engineer. First off, what we'll
be covering in today's video is the four
following things. So the prerequisites
that you as a software engineer need
before you start a business because
truth be told there are certain
prerequisites that you have to meet
before you decide to go down the actual
path of becoming a business owner
yourself. Then we'll be talking about
how to choose a business model and what
business model you should choose based
on your own strengths and weaknesses.
And then we'll dive into how to get your
first 10 to 20 high-paying clients. And
afterwards we'll dive into continuous
improvement. The last section is largely
for your long-term vision, which we'll
discuss, but it's mainly for how to
actually expand your business to the
point where either A you later wish to
exit it for a big multiplier, or B, you
wish it to run autonomous, so it's just
like a cash cow. It just prints you
money. But without further ado, let's
jump right from chological order. So,
our first point of action, which are the
prerequisites. Now, I urge you all
everybody here to pay careful attention
to the prerequisite section especially
because there's going to be a lot of
stuff we're going to be discussing that
not many people have really thought of
before. And this is largely from I'm
tailoring a lot of the information here
from my own personal experience through
all the mistakes that I went through and
what I learned. And I'm just going to
give it to you right now so you know
what to what to do and what to do. And
with that actually for each section,
we'll have an action item block at the
very end of the section. I can show you
right now, but these are all action
items that you'll be able to actually
take a look at and do once we cover the
entire section. But right off the bat,
let's just start with self assessment.
So, let's imagine that you're building a
house. And with pretty much any
construction that you're going to do,
right, before you set the actual
foundation, you need to ensure that the
ground is stable so your building
doesn't collapse. You need to make sure
that all your materials are ready and
the blueprints are in place. Just as you
wouldn't start this construction process
without these essentials, you can't
build a successful business without
meeting the necessary prerequisites
first. And pretty much with anything we
really set out to do, there are certain
prerequisites that we have to meet. And
it's important to note that starting a
business is no different. And a
successful business is a lot more
difficult actually. So we first have to
assess our own skill set to see if we're
capable of building a successful
business. When it when I'm talking about
a skill set, I don't just mean our hard
skills. So, I mean both hard and soft
skills. We'll get into that later. But
for now, you should know that already as
software engineers, we already have a
strong foundation in problem solving,
technical expertise, and logical
thinking. But building a successful
business requires a lot more than that.
And it requires a lot more than just
your hard skills. It requires a
completely new set of tools you might
not be familiar with yet. So before we
lay the first brick of our
entrepreneurial venture, we first want
to ensure that we have equipped
ourselves with the right knowledge and
mindset to support the weight of what
we're about to build. If we rush things,
if we don't build the proper foundation,
then couple months down the line, couple
weeks down the line, our business can
just completely crumble and we'll just
look like a fool and we'll blame
everybody but ourselves and you know,
we'll just question what do we do wrong?
What happened here? And I'm speaking
from experience here. couple of the
ventures that I first went went through,
it is extremely important that we set
the foundations correctly. So by
recognizing this fact and addressing
these prerequisites, we essentially set
up ourselves for a smoother construction
process and we avoid big mistakes and
actually build something that can stand
up to the test of time. And we talked
about briefly about the mindset to
support the weight of what we're about
to build. And I want to expand on that a
bit. You see as a software engineer
before we get into entrepreneurship
before we become a business owner
there's a very big mind mindset shift we
have to gap there's a very big bridge
that we have to cross in a sense and to
actually succeed as a business owner to
actually succeed as an entrepreneur we
must adopt a completely different
mindset than that of a developer so you
currently as a software engineer you
must adopt a completely different
mindset than that of of a developer and
if you're asking well what's the mindset
of a developer Well, as a developer,
right, your primary focus is solving
very specific technical problems. You
constantly ask how to make something
work, whether it's writing code or
debugging, but you never really question
the why. And your work is largely
project- based with very clear
instructions and deadlines, right? And
your success is measured by how
efficiently you complete these tasks and
contribute to the larger project as a
whole. However, as a business owner,
it's completely different. Instead of
the how, you have to focus on the why,
right? So, you need to understand the
purpose behind the problems that you
solve. As a dev, you don't necessarily
question the purpose. You just do what
you're told, right? You you given a
problem and you're told to find a
solution, but you don't necessarily care
why the problem happened in the first
place. You know the problems there and I
need to solve it. As a business owner,
that's reversed. You need to understand
the purpose behind the problems that you
solve. and your role changes from an
executor of tasks to more so a creator
of tasks. Now, and another thing that I
want to talk about is in terms of the
mindset, many people don't talk about
this, but it's important to note that
entrepreneurship is inherently risky. It
comes with more risk. That's the meaning
of entrepreneurship. More risk, greater
reward. So, you'll definitely need to
step into certain uncertainty. You'll
need to make calculative decisions. And
you'll need to grow comfortable with the
unknown. You need to be comfortable in
the uncomfortable. And this shift in
mindset is extremely important. That's
why it's a prerequisite. You need to
focus less on solving technical issues
and more on understanding why these
issues actually exist in the first
place. So why did this problem occur?
Before you get to the solution, you need
to first understand the problem. And
only when you truly grasp the why can
you build something meaningful and
sustainable. Right? So with this we
discussed sort of self assessment
understanding our soft skills and hard
skills and then we discussed the mind
shift mind mindset shift that you need
and now the third prerequisite that I
want to discuss is the financial
cushion. So the there's an interesting
story I want to talk about here and that
actually resonated with me quite a bit
and this is the story of Herdan Cortez.
Now, I don't know if many of you know
him or not, but he was the person
actually in charge of conquering the
Aztec Empire. And in 1519, when he
arrived in a new world, he gave out the
order to burn all their ships. So, keep
in mind, this is 1519, right? They just
discovered a new continent. They arrived
with their ships at this new continent.
Took them months to make this journey.
And the captain says, "Who orders his
own men to burn all their ships." And
this is largely where the term, as they
say, burn your bridges. Right? You can
think of it that that way. This is
literally the perfect depiction of that.
They come to a completely new land.
They've never been there. It's
completely unfamiliar. And they decide
to, okay, we're here to conquer. And to
make sure we need to do it, we need to
make sure we don't have a plan B. So
what they do is they completely abandon
their plan B. So of them retreating on
their ships, they burned their ships and
despite being vastly outnumbered, Cortez
and his forces actually captured the AI
capital in 1521, two years later. And
this is extremely not only
inspirational, but it also gives you
kind of a secret of human potential that
we'll talk about shortly. But whenever
we're starting any business venture or
just any big venture really in our
lives, we often think that we need a
financial cushion, at least a few months
of living costs before starting a
business because it feels safer, right?
It gives us a fall back if things go
wrong or in case things go wrong. And
while this might sound smart before you
get started, it could actually be
holding back your true potential. Let me
explain. You see, throughout my journey,
I've seen mainly two types of successful
people, or I should say hyper successful
people. Some who carefully manage every
single risk. I call them proactive
people. And some who just dive in head
first without any safety nets. I call
those people reactive people. And I want
to make a note here. Neither approach is
better. So they both have their pros and
cons. I've seen both of them. Both are
extremely successful. Both can be not
successful, right? But nevertheless, one
isn't necessarily better than the other.
And in hindsight, the best way forward
in my opinion is actually finding a
balance that works for you. And me
personally, I'm more so lenient towards
the reactive route as that's what works
best for me. But I know other people who
slightly lean towards the proactive
route, but they still have a good
balance of both. But you first actually
need to understand where you fall. So if
I were to draw, let me draw a line here.
And if we call this this side of things
the left side the proactive and then the
right side reactive. All of us watching
this video are going to be somewhere in
here right somewhere on this line. So
I'm more so over here I'm more so on
this this side. So if I draw the middle
over here you need to find out where you
are on this line right here. Are you
maybe more so of a proactive person or
hyperproactive person? Are you maybe a
hyperreactive person? Are you maybe
smack dead in the middle? You need to
understand where you are because if you
don't know where you are, then you've
probably never been in a situation where
failure isn't really an option. And if
you've never been in a fa in a situation
where failure isn't an option, then you
don't know your full potential because
that's the only case where you're truly
pushed to the brink that your inner
potential can actually come out. And on
the opposite end, if you always act
without thinking things through and you
just rush things, you don't give pay any
attention, it's time to actually add
some strategy and see the difference
that it might make. So whether you're
here or here, there can be a lot of
things that you need to be doing
differently, but you wouldn't know that
until you take a look at yourself and
understand where you fall on this line.
And once you finally understand where it
is that you fall on that line, what you
need to do is what I call the 369year
outlook. So, while pushing yourself is
important, having a long-term vision is
equally crucial because the ultimate
goal of your business isn't necessarily
to make more money. Sure, that's one of
the things that you get, but it's
actually to gain freedom. And in my
case, before I started my business, I
had my own 3, six, and 9year outlook,
right? So, personally speaking, in my
first three years, I wanted to reach a
specific income goal, right? And I
wanted to pay off any debts that I had.
And this stage for me was more so, you
know, about building a stable foundation
for my future, stabilizing my finances
and preparing for bigger opportunities.
And then in the six-year outlook I had,
I started thinking of how I wanted my
life to evolve, right? I wanted to
invest in property, maybe other
ventures, other businesses. I wanted to
start a family, potentially relocate.
And the goal here was for me to expand
my wealth outside of just money, right?
Focus on bigger life goals. And finally,
year nine, it was more so about
long-term sustainability. So, I wanted
to potentially maybe exit my business,
maybe have an exit plan for the
business, make multiples like millions,
right? Like nine figures, eight figures,
whatever the case, and maybe move on to
something else, or just call it quits
there. But what's so interesting about a
3, six, nine year outlook, as we'll get
into later, it's that you'll almost
always you'll almost always beat these
year outlooks by an insane margin. So, I
reached my six-year outlook before my
three-year mark, right? So, where I
thought I was going to be at the
six-year mark, I got it before my
three-year mark. And so, now completely
my new 369 year outlook is changed
because every year it literally changes.
Every year I surprise myself and I have
to set new kind of vision, right? I need
to set up a new long-term vision. And
this is going to be the same exact case
for you because we always tend to think
of if our potential is let's say here,
right? We always tend to think of
ourselves around here and whenever we
set a goal we tend to set the goal
somewhere in this range either slightly
above or slightly below but our actual
potential is always way higher than that
right and the main reason why our
potential is actually that much higher
is because of our unique advantages. So,
every single one of you watching this
video has a unique advantage, right? And
once you've defined your vision, you've
assessed your strengths and weaknesses,
and you've understood yourself, the next
step is to identify your unique
advantages. And there are three main
factors that will give you an edge in
achieving your goals. And those three
key factors are your location, your
network, and your experience. Location,
I mean, physical location. So, where are
you located? Does your city offer any
strategic advantages to top talent,
funding or networking events? So, are
you in like a tech hub like San
Francisco or New York? And you need to
consider both the opportunities and the
challenges. Maybe your city is a tech
hub, but you have high living costs. And
you need to evaluate how your location
actually impacts your progress. Is it
better for it or is it going to hurt you
in the long run? Right? You then have to
take a look at your network. Who do you
know that can help you? Look at your
family, friends, co-workers, and
acquaintances. Are they in industries or
positions that could maybe open doors
for you? Think about mentors, investors,
or any key connections that could
fasttrack your success. So, whatever you
want to do, is there anybody that can
help you get there just a little bit
faster? And last but not least, you need
to take a look at your own experience.
So, you need to reflect on your personal
and professional experiences. What have
you learned from your work history, life
lessons, or even failures that set you
apart from other people? And these
unique insights can be extremely
powerful tools down the line because
guess what? They are what will set you
apart from other people, right? And if
you recognize and leverage these unique
advantages, you can position yourself
ahead of the competition and move more
quickly towards your long-term vision.
So, if we were to discuss action items,
this is what you'll be doing right now.
So, I urge you first and foremost do a
self assessment, right? You need to
assess your strengths and weaknesses.
So, I'm speaking both technical and
nontechnical, right? So don't look don't
don't just look at your programming
languages or the tech stack that you
know or how good you are at web
development or whatever the case right
don't just look at your software
engineering skills or more so technical
skills look at your soft skills as well
list what you can do to improve them as
well so let's say you're extremely good
at your technical but then your
nontechnical is lacking list what you
can do to sort of improve your
non-technical and then you need to focus
on the tasks that provide the highest
leverage so I call these the 10x tasks
to maximize the impact of your time
spent So if I were to give you an
example, right? Let's say for my
communication skills, I'm good at
clearly explaining technical concepts to
nontechnical team members and I can
effectively communicate ideas in
meetings. As for where I can improve, I
struggle with public speaking and often
find it challenging to articulate my
thoughts in high pressure situations. So
I now know, okay, I'm good at this thing
right here. I'm bad at this thing, so I
need to do a 10x task to improve this
thing right here, right? I struggle with
public speaking. And I go through the
list pretty much of every single one of
my technical and nontechnical skills
that I'll be needing. So my negotiation,
leadership, sales and marketing
experience and so on and so forth. You
get the point. And after I do a self
assessment of that, I'll then move on to
my mindset shift. So what you need to do
is you need to shift your mindset. You
need to stop thinking like a developer.
I cannot stress this enough. You need to
start understanding the why behind
everything you do. Adopt the mindset of
a creator as creation is the core of any
business. Stop be just a robot who
executes tasks. You need to start
leading and thinking like a creator.
More so understanding the why in
everything you do, not the how. The how
will always come if you understand the
why. Then you need to evaluate your
financial situation. So this is I'm sure
this is a big concern for everybody
watching this video. You need to
understand whether you're proactive, so
you're calculative or a reactive. So
like a risk taker in your approach to
business. You need to identify where you
stand and where you need to grow to
balance the risk and strategy
effectively. Right? And this is largely
the main point of this is for you to
understand are you going to be stronger
in situations where you maybe don't have
as much going for you and you have
really no choice but to succeed or are
you going to be stronger in situations
where you have everything planned out,
you have all your finances planned out
week to week. You know what you're going
to spend, how you're going to do it, and
you just have everything strategically
laid out. what kind of person are you?
And until you actually look at yourself
and identify who you are, because some
people might have misconstrued ideas
about who they are. I always thought I
was a calculative person, but it turns
out I was a risk taker. I did extremely
well in high pressure situations. And so
I didn't know this about myself until I
put myself in those situations. So
that's your third action item. And then
your fourth action item should be to
create a 3 to six nyear outlook. So map
out where you ideally want to be in 3,
6, and 9 years down the line. and
chances are you'll completely crush your
goals way faster than expected. So be
prepared to reassess and adjust as you
achieve more than you anticipated. And
then last but not least, your last
action item in this case will be to
actually identify your unique
advantages. So your action item here is
to list the unique advantages you have
over others. So this includes your
physical location, right? Your network,
your experience. And these will not only
serve as kind of like a confidence
booster to make you realize, oh wait,
like I have pretty decent amount of
advantages over other people, but
they'll also be your justification for
why you need to become an entrepreneur
as a software engineer, right? Because
already one of the biggest unique
advantages that you have is you're a
software engineer. That's already pretty
much doing better than 90% of the
population in the world, right? And it's
that other 10% where your location, your
network, and experience has to play a
factor. And once you do all these action
items, it's then time to move on to the
second section of choosing a business
model. Now before we actually dive into
what business models are out there and
which one you should choose, let's first
understand what I call the SAS curse.
Okay, so as software engineers, we are
pretty much programmed to think of SAS
when it comes to creating a business.
And why shouldn't we, right? We see
startups being valued at billions of
dollars. We hear about massive exits. We
look up to figures like Elon Musk and
Jeff Bezos and Marcus Zuckerberg. And
that's why it's no wonder that there
there legit millions of software
engineers trying to build the next
Facebook or Google, right? And I refer
to this as the SAS curse. And
unfortunately, it is a legitimate curse
plaguing software engineers. Sure, you
can follow this path if you want. You
can try to create the next Facebook or
Google. But do you actually realize that
there are countless other opportunities
available to you? And in my in my case,
like in my situation, I would even argue
that those opportunities are much
better. And as a software engineer, your
real advantage lies in your deep
understanding of technology and ability
to create using that understanding. So
you can always quickly adapt to new
advancements and leverage code to solve
technical and nontechnical problems. And
if we decide to just step outside of
this SAS bubble that we place ourselves
in, we'll see that there are many other
solutions we can build. Solutions that
don't have to follow the traditional SAS
model. And the possibilities are pretty
much endless if you're willing to think
creatively and break out of the mindset
that SAS is the only way to succeed. If
you're wondering like, okay, but you say
that, but what is there for me to do
outside of SAS? Well, let's actually
take a look. So, what business model
should you actually choose? The answer
is pretty much simple. You need to
choose a model where you can leverage
code. And there's two main paths that
you can follow when it comes to
businesses as a software engineer. You
either got to go the product based
model, right? So, you're going to create
and sell software products directly to
customers. So this would includes SAS.
This would include a subscriptionbased
tool or software that's licensed to
other businesses or developers. Or B,
you would do a service-based model. So
you can use your own coding skills to
provide a service such as maybe
automating processes, consulting or
building custom solutions for clients.
And your software supports the service,
but the revenue comes from delivering
that service. I created a software
completely from scratch, pretty much
just use utilizing Python that helps
analyze data. So we input data into it
and it helps analyze it. And I spent
about a month and a half on creating
this software. And while I can
technically have this as a SAS, I
decided to use this on a service-based
model. So I have this on a back end to
help me with my actual service that I'm
providing. And it just supports the
service. It's not the literal service.
It just supports it and the revenue
comes from me delivering that service.
I'll talk about that later. But in this
in this case, if you're deciding to
truly look, should do I go with a
product based model or a service based
model, you need to identify your actual
strengths, weaknesses, and unique
advantages because that's what's going
to guide your decision. So if you
remember, I said only move here if you
did the action steps for the first
section. This is what I meant. Your self
assessment, your strengths, weaknesses,
and unique advantages should guide your
decision here. So you need to choose the
model that gives you the most leverage
based on your long-term vision. So
should do you just remember that product
based models they have a higher ceiling
for growth but they are more challenging
to get off the ground. So you would
maybe I would only recommend you guys to
go to product based model if you have
somebody in your network or experience
that will give you that leverage over
other people. If you don't have anybody
in your network or experience to
actually help support that I would not
start off from a productbased model. In
my opinion, in my personal opinion, I
believe it is not only a little bit
difficult to get started, but the
opportunity cost of not doing a
service-based model when you don't have
the proper backing that you need for a
product based model is just going to
hurt you in the long term. And with a
service-based model, sure, your ceiling
might be a bit lower, but at least
they're easier and faster to start. So,
they allow you to generate revenue a lot
more quickly within days, if not weeks,
right? And essentially, you need to
choose a path that best fits your
skills, vision, and risk tolerance. So,
as I mentioned before, if you take a
look at your location, network, and
experience, and you have an extremely
overwhelming advantage, this isn't going
to be many of you, to do a product based
model, product based business, you can
do so. But for many of you, myself
included, when I when I started up, I
did a service-based model. So, you can
utilize utilize code to actually create
a software that supports a service, but
the revenue comes from delivering that
service. There is a little caveat here
in that many of you could possibly
instead of literally just doing
consulting, you could do you could build
custom software solutions for other
people. So you can kind of be a quote
unquote staffing company in a sense
where you have your own developers and
you create custom software for other
companies. In that sense, you're not
technically a SAS, but you create
multiple SASes for other people, right?
So technically, you're still a
service-based model. And it doesn't
really matter which one you choose.
You're whatever one you choose, you're
going to have to do market demand for,
right? And the important thing here is
that once you've actually chosen your
business model and the one that ideally
provides you the most leverage, so the
one that ideally fits the best with your
network, location, and experience. Then
the next crucial step is to understand
the market demand for your solution. So
no matter how skilled or innovative you
are, your business can only succeed if
there is sufficient demand for what
you're offering. If you're offering
something, but nobody wants it, then
you're not going to get any money and
it's just going to fail. So you have to
make sure that whatever it is you're
offering, people actually want it. And
pretty much the best way of finding this
out is doing market research. So market
research is essential to determining
whether your solution effectively
addresses the pain points of your target
audience. And if you'll notice, I
highlighted pain points here because
once again, this isn't talked about
often, but this is the most important
part when it comes to doing market
research. Any solution that you'll be
creating, right? Any problem you're
trying to solve, it needs to be one
that's causing pain to your customer or
the person you're trying to solve it
for. So, if we take a look at what are
the biggest pains in the world right
now, right? Outside of let's say
physical pain, right? You'll see beauty
companies doing extremely well because a
lot of it has to do with insecurities,
male and female insecurities. So both
boys and girls, they have certain
insecurities and it's a really big pain
point for them. Hence why these
companies offer solutions for these pain
points. Since we're software engineers,
we're not going to be directly be able
to spot the pain points like that as
easily as that. But if we just spend a
little bit more time and utilize our
creative thinking skills, we'll start to
understand the pain points in certain
businesses. I'll bring a couple examples
later down the line, but just understand
that you need to understand what the
pain points are for the customer that
you're going to serve, whether be it
you're doing a service-based business or
a product based business. And you can do
this a lot of ways. My when I personally
started out, I analyzed the current
trends in the market. I decided to look
at my competition to see what they were
doing. And I just looked at the market
saturation as well to identify any
potential opportunities that people
weren't taking advantage of. So in my
case when I started off when I created
this essentially AI data analytics
company nobody at the time in my area
had that. There was just pretty much
normal data analytics people that they
would hire or usually from the big four
right deote and TPWC and things like
that but there was no small business
that was doing this. So I'm like okay I
found the gap and that was the
opportunity they got into. And for
product based businesses, you should
focus more so on the scalability and the
long-term relevance of your product. So
if you're doing market research and
you're trying to look at competition or
you're trying to understand the pain
points of of the customers, the
companies that you need to take a look
at are those who have been in it for a
long term, right? They're they're
they're in it for at least 5 to 10 years
and they've scaled to quite a large
degree. For service based models, it's
more so understanding where you can find
the un underserved areas, right? So the
goal is to specialize your skills in the
place where you can have the most
significant impact because the place
where you can have the most significant
impact means the place where you will
generate the most value which means by
law you will get the most in return for
as well. Right? So for product based and
service based it's going to be kind of
different focuses that you're going to
take a look at when it comes to
analyzing current trends understanding
competition as well as addressing the
market saturation right and last but not
least is also important to consider how
your offer actually fits into the larger
ecosystem of things and whether there's
a sustainable need for it. So
sustainable is a key word here because
if let's say when COVID took place,
right, and people were selling masks and
hand sanitizer, that was a s that that
wasn't necessarily a sustainable need.
That only lasted for one or two years,
right? But then now things are back to
normal. So those companies that made a
killing off of those selling those now
they're probably not doing too hot
because there wasn't a sustainable need
for it, right? So all the research you
do here will validate your business
idea. It will ensure that you're
creating a solution that meets real
market demand and it's also setting the
stage for long-term success. And once
you actually have your business model,
you you know looked at your market
demand as well. So you took a look at
your competition, you identified the
pain points, now what you need to do is
you need to create an MVP. So a minimum
viable product. The main reason here is
because before you go and just fully
invest your time, energy, and money into
building your solution, you need to
first test it. You need to first make
sure that whatever it is you're
building, people actually want it. As
much market research as you do, as many
surveys as people fill out, as many
questions as you ask, you're never going
to get the true answer to your question
until you test it right then and there,
until you test the solution that you
create, right? And that's where an MVP
comes in. So an MVP is essentially a
streamlined version of your product or
service that includes only the essential
features needed to test your concept
with real users. So I want to highlight
this only the essential features, right?
You don't need to add in anything extra
and just your core essential feature.
That's all that needs to be in an MVP.
The main goal of the MVP is to quickly
assess market interest and gather
feedback before committing to a
full-scale launch. So by developing an
MVP, you essentially avoid spending
excessive resources on features or
services that people might not resonate
with. Instead, you focus on solving the
singular core problem effectively. It
can be something very small, but if it's
at least the MVP is tailored to solving
one problem and solving that problem
really well, that's all you need. And so
whether you're creating software for a
product based model, or you're offering
a service through a consultation or
agency, your MVP will provide valuable
insights into what works, what doesn't,
and what your customers truly need and
want. Right? So this iterative process
allows you to refine your offering,
gather user feedback and pivot if
necessary, all without the risk and
expense of launching at full scale. So
this is largely if this is pretty much a
must for all product based business
models. With service based business
models, you'll still have to do an MVP,
but you wouldn't necessarily go spend
too much time on it. You can probably
get away with one or two kind of sample
tries of it, right? One or two MVPs that
you create and then test it out. But
with a product based model, you
definitely need to have at least I would
say three to five MVPs that you do
because each time you create the MVP,
you're going to get feedback on it and
then change and possibly modify things
as you know new and more and more people
decide to test what it is you're doing
as you get more feedback and as you
potentially pivot into something
completely different, right? And once
you've pretty much already cho chosen
your business model, you've done your
market research, you've created your
MVP. So now you know your solution is,
you know, working and you decide to go
all the way into this into you creating
an actual standardized solution, a big
solution, you need to understand the
revenue streams for how you're going to
make money with that business model,
right? So once you have the business
model and an MVP or at least a clear
idea of what you'll be offering if
you're a service-based business, your
next crucial step is to understand your
revenue streams. So establishing how
your product or service will generate
income is key to ensuring the
sustainability and profitability of your
business. For a project based model,
revenue could come from subscriptions,
one-time sales, licensing fees, or
premium models where you provide basic
features for free and then charge from
premium functionality. So you'll largely
see, right, if we're taking a look at,
for example, we saw that Photoshop and
stuff changed from a one-time fee to now
a subscription model, right? And then
for example Microsoft Windows and Word
and stuff those are licensing softwares
right you pay licensing fee for those.
For Google for example it's a premium
model but you can upgrade. So Google
Drive if you want more storage you have
the 15 GB for free. If you want more you
upgrade and that's kind of the premium
functionality for service based models.
Your most common revenue streams will be
either hourly billing, retainer
agreements, so monthly or hour, you
know, just any type of retainer, project
based pricing, or even performance-based
fees. How well you do, you take a
certain percentage of so diver
diversifying your revenue streams when
possible is also essential. For
instance, if you offer a core service,
you could also provide an add-on at an
additional cost. In case of a SAS
product, for example, you might
introduce different pricing tiers
related to your software. But it's the
important thing here is you need to
consider the scalability of each revenue
stream and how they align with your
long-term business goals because you
need to make sure that your revenue
streams meet the needs of your customers
while also helping you predict cash flow
and making from decisions that will
drive growth over time. Now the main
reason I bring this up is because when I
first started my business I was actually
do billing hourly for all the projects
that I was doing and this ended up down
the line becoming a big problem. The
main reason being as we got more and
more clients, we started needing more
and more personnel to actually take care
of these projects and we sometimes had
to use the same person for numerous
projects and even though they were
spending let's say the same amount of
time on both for one they could be doing
better work and the other they could be
doing worse work. So what ended up
happening is you would let's say have 80
hours on one project 80 hours on one
project but the quality wouldn't
necessarily be the same and down the
line this was causing us problems. So we
changed to a project fee essentially now
basis and by a project based pricing
what we have now for example if you take
a look at I'm recording this on August
18th so and already 18 18 days has gone
by in August and if you take a look
we're already at let's see 50,000 there$
105,000 so $113,000
of revenue and this came from four
clients we have one client here that
paid us $55,000 for the project another
that paid $25,000 this $8,000 was a
change order and this $25,000 is another
new project. But nevertheless, this way
instead of billing hourly, we now bill
on a project basis. So we estimate how
long that project will take us and what
we need to do and we build them an
amount in accordance of that. We no
longer do it hourly. The main reason
here is because we now have a very good
estimate as to how long it's going to
take us. We have a standardized system
that we always use and we make sure that
before we onboard the client. We know
that it's going to take us this amount
of time. We take a look at their
internal systems. We take a look at the
data beforehand. So before we even
onboard them, we know how long it's
going to take us to help them. And hence
why before we even start working with
them, we know which pricing tier they'll
fall into. Hence why you see the price
discrepancies here. We have a couple
models that we have a couple tiering
models that we have that people can
actually go into and based on their
needs how long the project will be the
price increases but in this case we also
have what are called change orders. So
in case we do a project and let's say
they didn't like something or they need
something else changed, maybe they
forgot to include something in initial S
so the statement of work, we have an
offer of essentially a change order
where they pay, you know, a smaller
amount of money to just have one thing
either changed or added. One small thing
either changed or added. But in this
case, when you take a look at this,
right, so you'll see $113,000 in about
18 days. But this isn't all profit,
right? This is revenue. and I have to
take out my costs, my expenses, right? I
have to pay the team. So, at the end of
the day, while this might look like six
figures, my profit is not six figures in
half the month, right? So, that's why
it's important for you to understand the
revenue streams and how you'll be
potentially making money in a business.
And I always talk about revenue, but
what's really important are your
profits. How much are you actually
taking home? How much are you putting in
your pocket that you can use later,
right? And last, but not least, let's
take a look at our action items. So when
it comes to actually choosing a business
model, well the first thing you need to
do is you need to choose between a
product based or a service based
business model. And the thing that's
really going to help you do that is your
self assessment. So your strengths,
weaknesses, and your unique advantages,
which is your location, your network,
and your experiences. Combining all of
those will allow you to actually form
the decision of okay, do I want to do a
product based or a service-based? I
mentioned before, I would recommend for
90% of you to do a service-based model.
It's easier to start, faster to get
running and you can instantly get money
through straight up front. Sure, the
ceiling is low, but it's a lot easier.
And that's the main thing here. For a
product based business, it's actually a
lot harder. You're going to need a lot
of capital upfront. But as I mentioned,
if you're part of the 10% who has that
overwhelming unique advantage, either
through a network when you know somebody
who can help you or through your
experience, maybe you've worked for a
startup before, or even let's say
through your location. you're located
at, let's say, techub or something like
that, you can definitely do the product
based route as well. So, I don't want to
discourage you from anything. It's just
for many of you, I I believe a
service-based model would just be a lot
more beneficial. And for those of you
who are able to do a product based, hats
off to you. Then once you do choose your
business model, either product based or
service-based business model, you need
to analyze the market. So you need to
research your market to understand your
competitors overall trends that you're
seeing and most importantly you need to
identify the primary pain point your
business will solve. So this is
extremely important that the pain point
over here I talked about how when it
came to beauty right people were
insecure about maybe their looks or
whatever the case it is. So it's really
easy to look at the pain point in the
beauty niche, but as software engineers,
whenever we're creating problems to
whenever we're creating solutions to
problems, it might not be too evident as
to what the pain point really is. So
it's really important for us to double
down and really find that pain point so
we can use it to create our own
solution. And once we hone down on that
painoint and we have a business model,
whether we're going to do a product or a
service, we then need to create an MVP,
a minimum viable product. So once you
create the minimum available product, we
need to ensure that it only focuses on
the core problem. Nothing more, nothing
less. So it doesn't matter if you're
offering a product or a service, you
still need some sort of an MVP. And you
need to keep it so focused on solving
that one specific problem effectively
and efficiently without adding any
unnecessary features that's just going
to confuse the client, right? And once
you actually have these set up, once you
have your business model and you created
the MVP and you sort of know the pain
point of your targets, your pain point
of your target customer, you then need
to start looking into acquiring your
first 10 to 20 clients. So this is
probably the most important section of
the video here. So I urge you to pay
careful attention here. But without
further ado, let's let's just get right
into it. So getting your first 10 to 20
clients right off the bat, what I
recommend is you need to leverage your
network. Okay, the best way to get your
first few clients is to utilize your
network. And there's really the big
three as I call it in your network. So
you have your inner circle, right? So
these are your close friends, family,
and trusted colleagues. So what you need
to do is reach out to these people.
These are the people you know well and
can easily approach for support or
feedback or any referrals. And while
they might not always be directly in
your target industry, they might not be
your target customer, they can probably
most likely connect you with somebody
who is, right? And when you're talking
to your inner circle, do not be afraid
to ask for big favors. Okay? These are
the people who are closest to you. Take
advantage of that. Take note of who
helps you. And sure, you can pay it back
to them tenfold later on, but for these
people, really go out of your way to ask
for help or ask them to do something for
you. This is your inner circle, right?
They wouldn't mind asking that of you.
So, you shouldn't mind asking that of
them. This is what the inner circle is
all about. Everybody's got each other
back. And then once we kind of go out
outside of our inner circle, we then
have our professional network. So, these
are mainly our co-workers, clients if
applicable, right? and acquaintances.
These are people you've probably worked
with or just met professionally and you
have direct insights or connections in
your field. So these people can provide
referrals, introductions or they can
potentially become clients themselves.
So once again, you should most
definitely reach out to these folks as
well and you should definitely reach out
to your professional network. Now with
these people, you got to be a little bit
careful with regards to asking for big
favors, but you can still kind of do so
given the right time. Then last but not
least, we have the extended network. So,
these are essentially all the
individuals you met through events,
social media, or just mutual connections
who aren't really close to you, but
they're still valuable contacts and you
have them in your contact phone book,
right? So, this group can include
influencers, just industry leaders,
people you've engaged with in
communities, right? Or even the shop
owner down the street that you usually
buy from. And they can help amplify your
message and connect you with potential
clients through their own networks. Or
once again, they can potentially become
your own clients. But with these with
these sort of individuals, when you're
reaching out to them, you got to
understand that they are in your
extended network. So, I'll get into how
to discuss how to actually reach out to
those specifically later on. But these
are really the three tiers of how you're
going to be acquiring your first few
clients, right? You're first going to
run through your inner circle. If you
don't get any luck there, you're going
to go to your professional network. If
you don't have any luck there, then
you're going to go to your extended
network. If you do what I'm telling you,
you will 100% find at least one person
from one of these. Right now, the second
point I want to talk about when it comes
to getting your first 10 to 10 10 to 20
clients is the most important. So, I
call this grabbing life by the horns.
And the most underrated and overlooked
method for acquiring clients is meeting
them in person. Now, you'll realize I'm
not going to talk about ads. I'm not
going to talk about cold email because
to be honest, all these gurus are lying
to you. Okay? They sit there tell you
about cold emails. They tell you about
ads. But they don't tell you that the
only time you should run ads. The only
time you should run cold email is when
you're already at least making 15 to
$20,000 a month from your offer, right?
So, it's when you know your offer is
doing well. It's when you know it's
working. If if it's the first time
you're doing something, you just
throwing money at advertising without
even knowing how to create a good ad,
you're just going to sink. Okay? And
when it comes to grabbing life by the
horns, you cannot afford to be timid,
shy, or afraid of rejection. You need to
remember the doctor patient analogy. So,
this is something I always like to use
and this is something that really helped
me when I was starting off. You need to
imagine that you're a doctor and you
imagine you spot a tumor on a patient's
X-ray. Okay? So, a patient comes in in
your office, they take an X-ray, and
then you spot a tumor. You would do
everything in your power to help that
patient recover because their health is
on the line, right? And what you need to
do is think, okay, if I would do that
for my patient, if I was a doctor, as a
business owner, you need to treat your
prospects the same exact way. You need
to approach them with the mindset that
you have a solution to their problems,
right? Your offer is the relief to their
pain. It's their medicine. It's their
life-changing medicine that's going to
save their lives. So, you need to do
everything in your power to ensure that
they hear about it because just like the
doctor, you have the tools to help them
overcome their pain and potentially save
their life. Excuse me, got to give a
quick water break. But let's go ahead
and actually see real world examples of
client acquisition using grabbing life
by the horns. And right off the bat,
let's talk about my case, right? So
boom, how I got the one of pretty much
my first 25 clients I would say which
came from grabbing life by the horns as
I call it. So as I mentioned before a
majority of my clients came actually
from inerson client acquisition. Most
came from me pretty much wearing a suit
and a tie and pitching businesses in
person. Initially I just approached
local businesses that I was already
familiar with as a regular customer. So
places I frequently visited and believed
that it could truly benefit from my
services. So anywhere that I was kind of
like a regular ant and I thought, okay,
I think these guys could potentially
benefit from my services, I just went in
and gave it a try. So I had my suit and
a tie. I had my business card with me
and I had my company website on a QR
code on the back of the business card
and I had a portfolio of case studies
like a physical kind of binder of a few
case studies that I had worked on
beforehand, a few companies. And I
remember one of my most memorable
approaches was pitching my services to a
bakery. And if you're wondering, a
bakery, that was exactly my thought,
too, because I never thought that a
bakery would utilize my services. I was
always going for, since we were doing
B2B, I was always going for a lot bigger
companies more. So, retail stores,
clinics, healthcare facilities, right?
Home health, hospices, and things like
that. Businesses with a lot of money,
primarily businesses doing over $10
million a year, right? And the main
reason I actually sparked this idea of
me approaching a bakery is because every
time I went to buy a bread or pastry,
the owner would always give me an extra
piece. And I always understood it as,
you know, goodwill. He was being
generous. But one day I would always
ask, I'm like, "Okay, why is it like
every time I come in, you give it to me
as well?" And I noticed if I came in a
little bit early in the day, I wouldn't
necessarily get it. But if I came in at
night when they were about to close, I
would always get it. And he told me,
he's like, "Well, if I don't give it to
you, I'm going to throw it away anyway
because we're making way too much." So,
the problem was the bakery couldn't get
an accurate forecast on their demand and
thus would overproduce goods and would
have to discard them at the end of the
day. So, they were losing pretty much
hundreds of dollars every single day due
to overproducing goods, be it breads,
pastries, anything pretty much that
people would come in to purchase. And I
realized I'm like, wait, we could
potentially help them because uh we of
course we do data analytics and I
realized we can potentially forecast the
demand for them. So I pitched my
services. I said, okay, we can do free
work for you for one product, right? We
decided it was going to be breads as
that was the most popular product and if
you pretty much see success with it,
let's go ahead and do a paid contract
for the rest of the items, the rest of
the pastries that you have. And the
owner agreed. So we ended up actually
working for free. We did a free demand
forecast for the breads. It ended up
actually being perfect and they ended up
saving a lot of money through that. And
then we did paid work for the rest of
the items. But there was a very
important lesson learned here. It was
that opportunities are all around you
every single day. You just need to be
sharp enough to recognize them and bold
enough to seize them. In my case, the
opportunity was that I was a regular at
this place, right? And I just happened
to remember that the one time
conversation that I had with the owner,
he told me that, you know, they always
throw away breads and other goods
because they make way too much. So I
knew that was a problem. It was a pain
point that I can solve. And I was bold
enough to actually go in in person and
offer a solution to that, right? So two
things had to be two things had to
happen. Me spot the opportunity and two
me bold enough to seize the opportunity.
So this is exactly what I why I refer to
it as grab life by the horns. There's
always opportunity around you. You just
need to see it and actually seize it. So
that's just my example. Let's take a
look at two bigger examples. So ones
that led to billion-dollar companies. So
the second one that I want to talk about
is Ben Chestnut. If you don't know who
Ben is, he's the co-founder of
Mailchimp. Now many of you probably know
Mailchimp now as the email marketing
platform, but it actually originally
started as a web design company. And
after realizing that email marketing was
a common pain point for small
businesses, Chestnut began offering a
simple email tool. And it's actually
quite interesting to see that in the
case of Ben Chestnut who made an email
marketing solution. His first customers
didn't come from ads or cold emails. So
imagine a person makes his literal
business is all about sending cold
emails because that's the problem he
sees. And he doesn't get his first
customer from sending cold emails
himself. How ironic is that, right? But
what he did to get his first few
customers was he visited local
businesses in Atlanta where he actually
lived and he met those owners in person
and demoed Mailchimp and pretty much
showed them how he could help with their
marketing efforts. And these in-person
meetings got Mailchimp off the ground,
right? So, they had a plethora of
businesses that they met with, demoed,
and these businesses became customers of
theirs. And best of all, these early
customers didn't just help Trustnot
build the business, right? They also
provided the crucial feedback they
needed that shaped Mailchimp's
development later on. And the fact that
Trustnot actually built personal
relationship with all the clients
because he literally had to go in person
to deal with these people, it allowed
them to it allowed him to have direct
conversation with the folks. And this
means that any time he could just ring
them up on a cell phone or just go in
person and ask about what worked, what
didn't, and what features they actually
needed and wanted. Right? So the lesson
here is that don't underestimate the
value of personal outreach in the
beginning. Right? It can be the key to
gaining your first customers and also
setting your business up for sustainable
growth later on because these same
customers will not only validate your
business, but they'll also give feedback
on how you can improve it. And the third
example is you guys might be familiar
with it is Alexis Ohan. So the
co-founder of Reddit, right? And not
many people know this, but in the
initial stages of the company, Alexis
actually went to college campuses, tech
meetups, and conferences to talk
directly to his target audience about
their platform. They didn't run any ads
and they didn't do any other marketing
other than just going in person to
certain events and talking pitching
Reddit as a space for open discussion
and community building. And this was
essentially the entire point was to
encourage potential users to adopt
early, right? And the initial user base
which actually came from these inerson
engagements created what Reddit is
today. The initial user base not only
contributed to the growth of the
platform as a whole but also drove
product improvements based on feedback.
So before it became really popular and a
lot more millions of people started
using it, the first initial couple
hundred folks, they really honed in on
improving the product and all that
feedback Ohan used to create what Reddit
is now today. So while you have millions
and millions of people using it, the
entire backbone of it was really
probably constructed on the feedback of
maybe a couple hundred or thousand
people. And the lesson here once again
is opportunities are everywhere. You
need to spot them, seize them, and you
need to use personal outreach to land
your first few clients and build lasting
businesses, right? A lasting success. I
can't stress this enough, but inerson
in-person outreach is so extremely
powerful. Well, yes, we're we're in the
digital age now. Everybody's on social
media, but nothing beats that in-person
contact with somebody. And especially
nowadays where a lot of people are
always on the phone, they're always on
social media, they don't really
understand the importance of in person,
right? The actual importance of what
inerson meetings can do and inerson
client acquisition can do. And the third
thing that I want to talk about when it
comes to acquiring your first 10 to 20
clients is credibility hacking. So once
you actually start using Grab Life by
the Horns outreach strategy, you'll
naturally begin to acquire clients. So
some of these clients you might work
with for free to gain experience. Others
you'll probably charge a very nominal
fee. And a few you'll manage to charge
an amount that you're truly happy with.
But no matter how much they pay or don't
pay, these early clients are gold,
right? Because they help you build
something crucial, credibility. And this
is where what I call cred credibility
hacking comes into play. So what what do
you have now? You have a handful of
clients, right, from whom you
underpromised and overd delivered. So
this is once again an extremely key
point here that I want to emphasize.
I'll get into this later, but for any
client that you get, be it through like
if you're going in person or just asking
your network or anybody you're pitching,
you always want to underpromise but
overd deliver to really shock the
clients and make them think, "Wow, this
person did an amazing job. I I it was a
steal for me, right? And this
opportunity to pretty much showcase the
work you've done and how it's impacted
them. And the way you do this is not
through the typical testimonials that
you're familiar with, but what I call
the podcast style interviews. So, the
goal here is to move beyond the
standardized, oh, it was great working
with them testimonial that you see,
right? you you want to dive deeper you
into actually having maybe a deeper
conversation with them something that
feels authentic and valuable and not
something that's like scripted and just
oh okay here I worked with this person
it was really good this and that right
and these should be pretty easy for you
to set up because you personally
acquired these clients and likely
developed a relationship beyond just a
professional one so you should
definitely leverage that and what I
would highly recommend you do is you
essentially you conduct an interview
where you talk actually with these
clients about the specific work you did
for them. You ask them how they felt
before working with you, what challenges
they were facing, and how your work
helped solve these problems, right? And
you just want to let the client pretty
much tell their story. And you respond
in kind. You discuss the results you
were able to deliver and how it
positively impacted their business. The
key here is to make the conversation
feel natural and engaging, not scripted.
And this creates a compelling narrative
that potential clients can relate to and
trust. And the real key here is that
this doesn't only give you social proof.
It also positions you as an expert who
cares about solving your client's
problems. If you're spending that much
time, let's say an hour, hour and a
half, on interviewing a client for a
testimonial, that just goes to show
that, hey, this person cares this much
about their client, especially if you
know them on a first- time basis. If you
know some of their hobbies because
you've been talking about them about,
you know, outside of a personal
relationship, if you know that much
about your clients, then everybody can
see that connection. They'll be like,
"Wow, at least it's like these guys are
friends. Have been friends for like 5 or
10 years." And I want to emphasize this
again. These interviews are more than
just testimonials. They become trust
building content that showcases your
ability to deliver real results. So, if
I if I were to explain what a regular
business does, right? They acquire a
client, they get a basic review, they
make the review public, and they hope
more customers come in from that review,
right? And often times, if they get a
bad review, they're going to lose a
customer from that. So whereas what you
should be doing is you acquire your
client, you underpromise but you overd
deliver and then you do a podcast style
testimonial. And what this allows you to
do is what I call free value hacking and
also leads you to get new clients. But
free value hacking is essentially when
you now have your podcast style
interviews, right? Your podcast style
testimonials each I would say about an
hour long. If you can get it longer
that's perfect, but I would say an hour
is the sweet spot. and you've cover
you've captured a lot more than just
feedback, right? Like the entire hour
isn't about just the testimonial itself.
And these interviews are packed with
valuable insights into the unique and
common challenges that these businesses
specifically faced and how you help them
solve, right? And how you help sol them
solve this problem. And this content is
actually valuable not for the reason you
might think. It's not only it doesn't
only hold immense value because it's a
testimonial that showcases how good your
services are, but it also highlights not
only your success, but it offers
actionable information that other
business owners in the same industry can
benefit from. For example, if let's say
I interviewed the owner of that bakery,
right? And then another bakery happened
to see that interview and maybe they're
like, "Oh wait, I am also producing way
too much bread. how can I actually help
solve this problem? Because no bakery
owner is going to ever think of hiring
an anal like a data analyst to do that,
right? No baker is going to think of
that. Baker is probably going to try to
eyeball it or hypothetically, you know,
test it themselves or maybe they'll just
consider, okay, it's fine if I'm losing
$50 or $100 on that a day, right? But if
somebody sees that on an interview, the
baker must might be like, "Oh, I didn't
know I can think of a do I didn't know I
can do it that way." Right? because it's
so out of kind of scope for them in a
sense that they'll be able to get free
value from it. And this is where the
free value hacking comes in, right? The
entire point here is to repurpose your
testimonials, these podcast style
testimonials into educational content
that provides free value to potential
clients, right? And these are what are
known as lead magnets. So, we'll get
into this essentially in a future video,
but these lead magnets is essentially
free pieces of content that you have
that you use to get more and more
clients. And this this is extremely this
is probably the best lead magnet that
you can have is because not only a do
you have a testimonial that vouches for
your business, but b it can potentially
help pretty much any other industry or
any other business owner that has a
business similar to who you were
interviewing, right? And here's how it's
going to work. The businesses you've
helped most likely face challenges
similar to those experienced by others
in the same industry as them. Okay? So
whether it's improving efficiency,
boosting sales, or enhancing customer
retention, this is specifically what we
were doing. So this is my example,
right? So in our case, whether we were
improving efficiency, boosting sales, or
enhancing customer retention, our
conversations were always full of
valuable lessons that could help other
businesses improve their own operations,
right? And by repackaging these lessons
into digestible content, whether you
want to do it through blog posts, short
videos, or infographics, you position
yourself as a knowledgeable expert who
understands the specific pain points of
that industry. In my case specifically,
I had these interviews actually. I
didn't publish them anywhere, but I had
these interviews and I also created
actual PDF files. So, case study
breakdowns of these. And what I would do
is whenever I would pitch other people
in person, I would hand over the PDF
document and I would have the file I
would share with them either through an
email or something like a Google Drive
link where they could watch the
interview and see what it is that we're
talking about. And a lot of the times
even if we didn't end up working with
the person they took so much value from
that interview they applied it to their
own business and couple months down the
line they you know asked us oh hey we
actually looked at the interview we we
implemented it and we're now up this
much money or we had this success and
we're really happy to see that because
down the line these people can always
become our clients. So offering this
free actionable content not only
attracts potential clients but also
builds trust and showcases our ability
to deliver results. And last but not
least, when it comes to acquiring
clients, if you've actually followed the
steps so far, you've already likely
secured at least one paying client,
right? And you need to actually now
leverage that relationship by asking for
a referral. And to incentivize them to
actually give you that referral, you can
offer them something of equal value. So
you can offer like a discount, you can
do a gift card or you can have as an
example a free month of your service,
right? And this simple request can open
doors to new clients within network and
it can help your business grow through
word of mouth alone. To this day with my
business, it's grown completely through
word of mouth and inerson client
acquisition. I have I have sure I have
done ads. I've done cold email, but that
was only after I had a certain offer I
was testing. And actually, I didn't get
too many clients from cold emails or ads
because I was always testing something
new, right? I didn't want to go through
the hassle and had the money to spend.
So, I wanted to test that with the money
that I had. But nevertheless, 99% of my
clients have come through in person and
word of mouth. And that's actually the
highest highest paying clients as well,
interestingly enough. And beyond the
referrals, what you need to do is you
need to consider forming strategic
partnerships with other B2B businesses
that you've helped. For instance, if
you've, let's say, developed custom
software that automates invoicing,
right? You can partner up with a
bookkeeping or an accounting firm and by
bundling your automation software with
their own services, they add more value
for their clients and you gain new
customers and a percentage of the
revenue, right? And in return, you
pretty much expand your reach. you gain
access to a new client base and you
don't have to worry about spending any
money or going through the hassle and
time of finding these clients on your
own. Right? So, this creates a win-win
scenario where both businesses benefit
from the partnership while growing their
customer base. Now, when it comes to the
action items for your actual finding
your first 10 to 20 clients, here is
what you need to do. So, first and
foremost, you need to leverage your
network. Okay? And we talked about the
three the big three, right? your inner
circle, your professional network, and
your extended network. So, you need to
reach out to your close friends, family,
and trusted colleagues. You need to ask
for any referrals if you can, any
support and feedback about what you're
doing. And don't be afraid to request
big favors. These are the people most
willing to help you. Always keep that in
mind. Afterwards, you need to reach out
to your professional network. So, you
need to reconnect with any former
co-workers, clients, acquaintances,
school buddies from university, whatever
the case. Ask for introductions,
referrals, or even consider them as
potential clients. If possible, then you
need you need to look at your extended
network. So any influencers, industry
leaders or mutual connections, your
mentor events, social media or online
communities, you need to actually use
them to amplify your message and connect
you to other potential clients. Okay?
And once you actually leverage your
network, once you find these people that
you can reach out to, you need to adopt
a doctor patient mindset. Okay? So, you
need to approach potential clients with
the confidence of you having the
solution to their problems. You can't
fear rejection and you need to treat
your offer as a relief they need just as
a doctor would with a patient. So,
always keep that in mind. And with
anybody that you're meeting, I would
highly recommend prioritizing
face-to-face meetings over virtual ones
because face-to-face meetings build
stronger relationships and also shows
them your energy and expertise while
demonstrating how your solution can help
solve their problems. And people
whenever they usually meet in person,
they get to trust you a bit more because
they think, "Okay, this person went out
out of their way to come physically to
this location despite their busy
schedule, right?" And once you've
actually met your clients in person and
you've already landed a few clients and
you've done work with them, you need to
do what I call the credibility hacking.
Okay? You need to leverage your early
clients by conducting podcast cell
interviews. You need to dive into the
specific challenges they faced, how you
helped them, and the results you
delivered. And you need to keep it
conversational, unscripted and engaging
to build trust with future prospects,
right? So by unscripted, you can have a
few key points you want to just bring
across. So maybe like five to 10 bullet
points of okay, what challenges you
faced, how you helped them, this and
that. But in general, you want to have
things unscripted. So if it little gets
maybe a little bit off topic, maybe they
want to talk about how you know they had
a vacation or something. No matter, as
long as it's an engaging conversation,
it'll be really actually beneficial for
you, especially if other business owners
are seeing it. Because whenever a
business owner sees a completely
scripted testimonial where you're asking
questions and you're getting the perfect
results back, it's a bit iffy and they
they realize, okay, there's something
suspicious about this. And once you have
your credibility hack, right, you need
to reprocess content with free value
hacking. You need to turn the insights
from your podcast style interviews into
educational content, be it through blog
posts, videos or infographics. Okay? And
you need to share these actual lessons
that other businesses in the same
industry can benefit from. And you
position yourself as a valuable resource
who can help them. These are known as
lead magnets. Okay? And this is there's
a lot of other lead magnets you can do,
but in my opinion, this is probably the
best lead magnet that you can do. And of
course, last but not least, you need to
ask for referrals and form strategic
partnerships. So don't hesitate to ask
your satisfied clients for referrals,
okay? And you need to sweeten the deal
as much as you can with incentives. So
the the the more the sweeter the pie,
right, in this case, the more they'll do
from their end to get you clients. So if
you offer like a big discount or gift
card or free service to encourage them,
spread the word, the word, they will do
so. Okay? And when it comes to strategic
partnerships, you need to identify
complimentary businesses and you need to
form partnerships to offer bundled
services. For example, if you developed
custom software, partner with an
accounting firm, right, or marketing
firm to expand your reach and you can
share revenue and client access. This is
a bit of situational, but in this case,
if it's such a, you know, situation
where you can benefit from that,
definitely look into that as it can once
again just completely help how you get
clients and just reduce the workload on
your end. Okay? And once you've actually
done these action items, right, and
you've gotten your first 10 to 20
clients, we then get into the continuous
improvement section. Now, I mentioned in
the beginning, right, how when we get
our first 10 to 20 clients, we want to
position our business for either a being
autonomous, where it's just like a
printing money for us, or b where we can
potentially exit it. Okay? So, it
doesn't matter which one you really
want, it's going to be the same exact
process. you need to go through
continuous improvement. And if you
remember back when we were first talking
about the first section, we talked about
building our house. Okay? So, let's talk
about well, now we've actually finished
building our house. So, let's imagine
that you finished building your house
and you moved in, but over time you
begin to notice that some areas could be
better. Maybe a draft comes in through a
window or the layout isn't just doesn't
flow as well as you'd hoped initially,
right? Something's off. So to keep your
home comfortable, you rely on the
feedback from everybody else living in
the house. If someone mentions that the
kitchen feels too cramped or the
lighting is insufficient, you make
changes based on their input. Okay? And
this process of gathering feedback and
making adjustments is essential for
maintaining and improving the space over
time. And the same exact concept applies
to your business. And that's where
customer feedback loops comes into play.
Because right off the bat, just like how
you built your first house, if you're
going to build a business, it's probably
not going to be perfect the first time
around. There's going to be changes
you're going to want to make. There's
going to be improvements you're going to
need to make. So, your customers are
kind of like the people living in your
house. They experience your business
from the inside and notice things you
might not. So, by regularly collecting
their feedback through either surveys or
just interviews, one-on-one calls with
them, you gain insights into what's
working well and what needs improvement.
But it's not just about listening. It's
also about creating a loop where
feedback is actively turned into action.
Okay? When customers tell you something
isn't meeting their needs, you take that
information, make changes, and then
check back in to see if those changes
solve the issue. This is extremely
important. And this continuous loop
actually helps ensure your business
remains aligned with what your customers
truly want. And if you integrate this
into your business strategy, you're not
only going to make improvements, but
you're going to build trust and show
your customers that you actually care
about them, which in hindsight, they're
going to spend a lot more money down the
line. So, just like keeping your house
in top shape, regular attention to
customer feedback ensures your business
remains strong, relevant, and able to
adapt to changes needing over time. Now,
with that, once we've actually gathered
feedback and implemented necessary
changes, our next step is refining how
we operate dayto-day. So process
optimization focuses largely on
streamlining our internal workflows to
enhance efficiency and reduce waste. So
whether it's automating any repetitive
tasks we might do or improving
communication between any teams that we
might have or refining our product
development cycle. Process optimization
ensures that our process excuse me our
business runs like a welloiled machine.
Right? And this stage is really all
about making sure every component of
your business is working in sync. By
constantly reviewing and fine-tuning
your operations, you minimize
inefficiencies and free up resources
that can be better spent on innovation
and growth. And continuous process
improvements also help you adapt quickly
to new challenges, making your business
more resilient over time. Now, this you
might not worry have to worry about
initially, but as you get your first few
clients, especially as you maybe start
running out of time yourself and you
need to hire more and more people, you
need to make sure that you optimize your
processes. you you got you want to make
sure that you reduce churn and just
reduce any waste and and you want to
increase the operational efficiency from
the get-go. This is something you should
have in mind from the very beginning.
Don't leave this for later. Now, as you
improve your process and respond to
customer feedback, it's essential that
you also focus on skill enhancement both
not only for yourself but also for your
team because the business landscape is
constantly evolving. Okay? And you need
to stay ahead because as you know if you
don't stay ahead and you just stagnate
your competition will eat you up.
They'll beat you. So you need to
constantly update your skill set and
expand and learn more things. And you
need to do this for yourself and your
team. So this could you know as a
software engineer this could mean that
you need to learn new technologies. You
need to master new tools that come out
or it could also mean you need to work
on your soft skills. So maybe you got to
work on your leadership or decision-
making abilities as a whole. And for
your team, it could it could just mean,
you know, providing them opportunities
for professional development, maybe some
training, certifications, or just
mentorship. Okay? But by investing in
skill enhancement, you ensure that
everybody in your business is equipped
to handle any new challenges that come
your way. You're not going to get caught
up by any surprises. And it this not
only improves the quality of your work,
uh, which, you know, down the line will
get you more money, but it also boosts
team morale and engagement, which just
leads to better performance across the
board. So there's really no lose here.
It's just all wins. So you got to keep
your skills sharp and evolving with the
times because it's crucial in
maintaining competitive edge and
ensuring the longevity and growth of
your business. And actually, since we're
on the topic of that, one of the most
crucial factors for long-term success in
business is the ability to adapt. So as
you gather feedback, optimize your
processes, and enhance your skills, you
must also be ready to pivot and evolve
based on external factors. So this could
be your any market shifts, new
technologies that come out or changes in
customer needs. Okay. And adaptation is
about staying flexible and responsive to
the everchanging environment in which
your business operates. This means being
proactive, right? So we talked about the
proactive and reactive. In this case,
this means being proactive when you see
trends emerging and being agile enough
to actually adjust your strategies when
unexpected challenges arise. So whether
it's modifying your product to better
meet market demand, changing your market
approach to align with the shifting cost
consumer behavior, or exploring new
revenue streams, you need to make sure
that your business stays relevant and
it's actually still resilient to
changing times. And businesses that
embrace adaptation, they're not only
able to survive long enough, but they're
also able to thrive in it. So they get
they make a lot more money year over
year. And this just ensures that you're
not caught off off guard and five years
down the line or six years down the
line, you don't go bankrupt. And to kind
of hone everything together and connect
everything, you need to make all your
decisions based on data. So all your
decisions need to be datadriven
decisions because making decisions based
on instinct alone can be extremely
risky. And you need to make sure that
your choices are guided by solid data
and metrics. And me running a data
analytics firm, I can tell you that so
many businesses overlook this aspect. Be
it your customer behavior, market
trends, sales performance or operational
efficiency, you need to use actual raw
data to inform you of your next steps.
Okay? Instead of guessing what your
customer wants or how your product is
performing, you need to rely on hard
evidence to guide your business
strategies. So, not only does this
approach minimize uncertainty, but it
also allows you to make confident
decisions that can help you later on
make a lot more money. And by
consistently leveraging data, you
identify patterns, predict future
trends, and you measure the success of
your efforts with precise precision. And
this once again not only helps improve
performance, but increases the
likelihood of achieving sustainable
growth. And datadriven decisions ensures
that every move you make is calculated
and aligned with your business goals,
keeping you on the right track for
continuous improvement. So if I were to
discuss the action items for this one,
there's really a couple things that you
need to do. When it comes to customer
feedback loops, you need to regularly
gather feedback from your customers. Be
it through surveys, reviews, through
communications, it could be email, text,
one-on-one calls, whatever. And you need
to analyze this feedback to identify key
areas of improvement. If somebody, if
you realize a few customers are
complaining about a specific thing, then
you should probably most likely try to
improve that specific thing. Okay? And
you need to actually implement changes
based on feedback. You're not just going
to let it enter through one ear and out
the other. need to actually implement
changes based on the feedback and follow
up with the customers to ensure that
their needs have been met. With regards
to process optimization, you need to
review and evaluate internal processes
for efficiency. And I recommend doing
this on a monthly basis. You need to
identify and eliminate any bottlenecks
that you see or any rep repetitive tasks
that can be automated or streamlined
should be done so as soon as possible.
And continuously adjusting your
workflows to ensure smooth operations
and improve productivity is the key to
staying ahead of your competition and
always being successful. In my case, we
have an audit every single month of
taking a look at our processes and
making sure that everything is as good
as possible. If we see something that's
lacking, we immediately try to eliminate
that bottleneck and address it as soon
as possible. Next up comes to skills
enhancement. So you need to identify
areas where you and your team lack and
you need to either go do training. You
need to have team workshops. You need to
bring in a mentor, maybe a consultant or
some or somebody to help you further
develop your own skills and your team
skills. And you need to regularly update
and expand your skill set to stay
competitive in your industry. And once
again, we do this once every three
months. We're we'll either do a
training, a workshop, or we're bringing
a cons a consultant to discuss a new
skill or maybe a new mainly related to
soft skills. We're worried about hard
skills. Most of them you can learn on
your own. But when it comes to soft
skills, it's always better to just have
another human there talking about it,
explaining it, and just showing it in in
person. Fourth, we have adaptation. So
you need to stay informed about your the
any market trends that's happening,
emerging technologies, changes in
customer behavior, right? Especially
nowadays in this world we're living in
with the potential for World War II and
all the craziness happening, you want to
be just updated and understand how
that's potentially going to impact your
own business. So you need to regularly
research your strategies and you need to
be prepared to pivot when necessary and
you need to embrace flexibility and you
need to look for opportunities to
innovate when faced with challenges or
disruptions. So, God forbid something
major happens, a black swan event, and
you know, you're you need to be able to
prepare for that and you need to
possibly already have a plan B for that,
right? And then last but not least,
datadriven decisions. You need to
collect and analyze key data points. So,
this includes your customer behavior,
sales metrics, market trends, etc. And
you need to use data to actually guide
all of your business decisions. You need
to ensure that every single step is
backed by evidence. And you need to
monitor the outcomes of your decisions
and adjust your strategies based on the
results that you get. So with that, that
pretty much covers our action items for
our last section. And just to give a
quick rundown of everything, right? We
talked about the prerequisites, what you
need to do. So self assess your
strength, weaknesses, your unique
advantages, your network location, and
your experiences. And you need to
understand those to kind of choose the
business business model, right? And the
business model that you're going to
choose either product based or service
based. If you have the unique advantage
of potentially doing a product based, do
that. But I would highly recommend most
of you starting a service based either
creating custom software for other
companies or just doing a consultation
type of thing as I'm doing using the
code to kind of build a software that
supports the service, but the revenue
comes from delivering that service. And
you need to actually identify the market
demand. You need to target the specific
pain points of the customer to
understand what it is that you'll be
doing for them. And always you want to
test things with an MVP, a minimum
viable product. Don't go gung-ho
spending all your time and energy into
creating something that you're not even
sure will work. You first want to test
things with just an MVP that targets the
core problem, right? And of course, you
want to understand the revenue streams
to better understand how you're going to
be making money and any pricing things
that you can do to potentially just
increase your upside always. Then we
talked about how to get your first 10 to
20 clients. As always, leverage your
network. It's the best way of finding
the clients. And in my opinion, the best
clients you'll get are also from your
network because it's most likely people
that you know yourself. So you know
their personality. You know what they
like, what they don't like. We talked
about the three the big three, right?
The inner circle, the professional
network, and extended network. We then
talked about grab life by the horns. The
most important section in this entire
video, grabbing life by the horn
strategy of meeting your clients in
person. I gave the examples of myself as
well as two other individuals who use
this inerson client acquisition
strategy. And we briefly ted upon the
doctor patient analogy how you need to
be a doctor and your client is the
patient. You always need to be caring
about them. And in this sense, your
offer is their relief. So you need to
make sure they know about it, right? And
we then talked about credibility
hacking. Once you finish the work for
your clients, do a podcast style
interview. And this could be an hour
long, maybe even longer, but it's not
just a test quote unquote a regular
testimonial of, oh, hey, this is the
work they did for us. it was great
working with them, blah blah blah. This
is more so an actual conversation and
people should be able to realize that,
hey, even though, you know, this is
between a business and their client,
these people talk as if they're friends,
these people have a relationship outside
of a professional one, people should be
able to spot that instantly because that
builds trust in other business owners as
well. Okay? And what you'll need to do
is actually utilize these podcast style
interviews for free value hacking. So,
you'll offer them as lead magnets to
people. You can post them on social
media, YouTube, or wherever the case, or
just even have them on a one-on-one
setting to showcase to people if you
don't want it to make it public. But the
point here is that people that maybe run
the same type of business or people that
are in the same industry as the client
that you helped, they'll be able to get
a lot of feedback and a lot of help from
watching that case study or watching
that pod podcast style interview. Last
but not least, you should ask all of
your clients for referrals and you
should incentivize them. the more value
you offer, the more incentivized they
will be to get more clients for you. And
of course, look into strategic
partnerships as well. Something not a
lot of people talk about, especially if
you are a SAS business or even a
service- based business. If you can
partner with another business to, you
know, give you a new client base that
you might not have gotten beforehand, do
so. It's really not going to hurt you in
the long run. And then last but not
least, we talked about the continuous
improvement of how you should always
constantly always ask your customers for
feedback to only not only improve your
product but also your own service,
right? Your internal side and external
side. And you need to always optimize
your processes, your internal processes
to make sure everything is smooth.
Communication is not a problem. And as
your team grows, the efficiency stays
the same or even increases and it's not
a hindrance. You then need to address
the skill enhancement, right? You need
to make sure your team is always
improving their skills. They're always
improving. They're not stagnating such
that your competition doesn't come and
beat you and take you out of business.
And you need to be adaptable. You need
to adapt. We're living in times where
anything can happen really with
potential world war, numerous other
black swan events. You need to have that
adaptability in case you know something
happens, something major happens, god
forbid, you're able to react to it and
at least have a plan in place or a plan
of action that you can go forward with.
And last but not least, you should
always, always, always look things
through data. Always follow data, never
based on instinct. Sure, instinct can be
helpful and beneficial, but you should
always confirm it with data. Data is
king here. So, any decision you're going
to make, especially any big decision,
take a look at the hard raw data to see
what it says about your customer
behaviors, market trends, sales,
operational efficiency, and so on and so
forth. And with that, that's pretty much
everything I wanted to discuss. I hope
you enjoyed this video. Please make sure
to like and subscribe. I spent a lot of
time on this, a lot more than I
initially thought I would. But if you
have any questions, feel free to drop a
comment in the uh comments below and
I'll be sure to address all of them. As
always, thank you for watching and have
a
UNLOCK MORE
Sign up free to access premium features
INTERACTIVE VIEWER
Watch the video with synced subtitles, adjustable overlay, and full playback control.
AI SUMMARY
Get an instant AI-generated summary of the video content, key points, and takeaways.
TRANSLATE
Translate the transcript to 100+ languages with one click. Download in any format.
MIND MAP
Visualize the transcript as an interactive mind map. Understand structure at a glance.
CHAT WITH TRANSCRIPT
Ask questions about the video content. Get answers powered by AI directly from the transcript.
GET MORE FROM YOUR TRANSCRIPTS
Sign up for free and unlock interactive viewer, AI summaries, translations, mind maps, and more. No credit card required.