Robinhood is Sending Big Checks to Customers.
FULL TRANSCRIPT
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below hey everyone me kevin here
thousands of people are about to get
checks
from robin hood and i have a list of
exactly how much money
everybody is getting but first let me
give you a quick breakdown
as to what that is happening so
basically robin hood and finra entered
into a settlement agreement
where finra gets to go hear world these
are all of our complaints about robin
hood and robin hood basically goes
okay we don't agree or disagree but okay
we'll pay you 70 million dollars
okay it's kind of what's happening here
but we should go into some of these
details
just know that robin hood is not
officially responding to these items
here
maybe they will separately i don't know
if they can or can't i'm not an attorney
but we are going to go through at least
what finra's version is
and then let's go through to see who's
getting paid and for
what and how much so here's the thing
finra and we're going to go through the
legal brief as well where we see some of
the allegations
finra is demanding that robin hood pay
12.6 million dollars in restitution to
customers
and 57 million dollars in penalties
for screwing up finra is very unhappy
and the allegations they make are number
one
robin hood misled folks in terms of how
much negative
buying power they had how much actual
cash was in their customer accounts
and by misleading them leading to in
some circumstances potentially panic
selling or losses that wouldn't have
otherwise occurred
additionally robin hood also ran into
some issues where
folks believed they had margin trading
turned off but they still
ended up somehow getting involved in a
margin trading despite believing they
had
margin turned off or in the specific
case in june of 2020
somebody just saw a screenshot a 20 year
old college student
saw this particular screenshot of their
buying power sitting at
negative 730 000
on a 16 000 account this was during an
option
execution time frame where funds had not
settled yet so they got hit with the
debit
and not the credit yet and so their
account showed a negative 730
000 balance despite having margin turned
off
and so robin uh or finra clearly
identifies
that instances like this have led to
many many many many big losses for
customers
in fact they claim that thousands of
customers suffered more than seven
million dollars in total losses
and if you lost money because of
inaccurate
negative cash balances you are entitled
to
a restitution in fact seven million
dollars
is being returned to folks who lost
money because of inaccurate
negative cash balances additionally
finra alleges
that robin hood was somewhat lacks
in how they approve people for options
trading essentially saying that their
options account
approval bots ignored many red flags
indicating that certain accounts or
certain individuals
probably shouldn't be eligible for
options trading finra is also very upset
about the most serious outages that
occurred between march 2nd and march
3rd with robin hood where customers lost
tens of thousands of dollars and finra
is requiring the firm to pay more than 5
million dollars in restitution
to people affected during that time
frame so if you were affected
and you lost money and complained about
it because
of inaccurate negative cash balances
or because of the outages that occurred
on march 2nd
and 3rd you might be eligible for money
from robin hood or for getting some
money from robin hood now regarding amc
and gme the only thing i could really
find
in all of this was that finra found that
between january 18
and february 2021 which would encompass
the gme crisis on january 28th
finra basically just slaps robin hood
and alleges
that it failed to supervise the
technology it relied upon for core
broker services
there's nothing specifically related to
restitution for gme
now they do include that time frame in
here which
kind of implies that they also looked
into the gme situation
but aren't actually assessing any kind
of restitution for that now i'm not sure
if that totally closes the door to any
restitution coming from the gme crisis
where folks weren't able to buy option
contracts or shares of gme
i though would imagine that not being
able to buy
makes it very hard to prove a loss
whereas when robin hood just shut down
on march 2nd and 3rd you could kind of
prove your decline
in market value potentially potentially
more easily
so my guess is this probably closes the
door on the gme crisis
now what we can do as well is we can
look at some of the actual allegations
in their report here
in here finra alleges that customers who
had either robin hood
gold or not were eligible to turn off
margin investing but despite the fact
that people could turn off margin
investing
it says here and again this is finra's
allegation that robin hood has allowed
approximately 18
i'm sorry 818 000 customers who had been
approved for options trading
either instant customers or gold
customers with margin
disabled to make trades such as option
spreads
that could automatically trigger the use
of margin
so all of a sudden people who thought
margin was off were actually using
margin
this is again where finra talks about
the unfortunate suicide of the 20 year
old
college student who was at home from
college at the time of the incident
we also have another allegation here and
this is again mentioning here
that robin hood displayed inaccurate
cash balances
to more than 135 000
customers the firm displayed these
erroneous cash balances to robinhood
instant and gold customers
who either were randomly provided a test
account feature by robinhood
or who enrolled in the firm's cash
management program
they were left essentially with in some
instances
false information regarding the amount
of cash they had available some other
allegations here first robin hood
misstated the risk of loss associated
with certain options
spreads and then provided false
information about
actions the firm would take on those
spreads
resulting in losses totaling 5.73
million dollars
so potentially this this portion we
talked about
in uh with with money going out so
you've got one set of money about five
million dollars here going out
between for outages suffered uh march
second to third
this other seven million dollars here
regarding these negative cash balances
uh probably
also had to do with uh with this here
option
spreads so you probably had to have some
kind of loss related to option
spreads to qualify for a restitution
here
they also go as far as breaking down
robin hood's poor explanation
of option debit spreads like call debit
spreads here
calling it straight up false and
misleading some of the information that
robin hood had on their website
robin hood also issued erroneous margin
calls
and margin call warnings to over a
hundred thousand customers
the two significant events occurred in
the three-month period in a three-month
period in 2018
and affected more than 100 000 customers
uh leading to 1.65 million dollars in
losses
so you can kind of see it looks like you
would have had to have been involved in
at least for portion of this either
march 2nd or march
3rd 2020 or you would have had to have
lost money in 2018
or i'm sorry between october 16th and
september 2019
where robin hood issued you an erroneous
margin call
or you lost money due those call debit
spreads and
inaccurate balances showing up so those
are look like those are the folks who
are going to be getting restitution
could be others as well here uh some
other statements and allegations here
finra makes
that robin hood use the label equity
rather than
market value in certain cases which is
bad because
your market value could be a million
dollars but if half of that is debt then
your equity is only 500k
right but if it shows a million dollars
is equity that
overstates how much money you actually
have which could lead you to take on
riskier trades
we've got a mention here that robinhood
offered free stocks to folks
but the firm did not disclose that there
was a 98
chance that the free stock awarded would
have a value of only two dollars and
fifty cents to ten dollars despite
advertising stocks like apple ford or
sprint
which ford at the time was worth more
than the fifteen dollars when it sits
now
but anyway it's uh worth mentioning that
you can still get two free stocks with
weeble if you go to weeble
go to metkevin.com weeble deposit 100
and they'll give you up to two free
stocks totally for free
and they also somewhere at the bottom of
their website show you what your odds
are of getting that
i think i don't know i'm not an attorney
i'm just pitching
weeble because i use them daily but i
also use robin hood daily so
yeah anyway okay pitch over let's keep
going so some other allegations or
interesting notes that i saw under here
is robin hood didn't pay attention to
mission critical systems
we've got a note over here that robin
hood has to pay restitution of exactly
12 million
598 445 dollars and 16 cents
uh the rest are fees and penalties
you've got
dan gallagher for robin hood signed this
and uh they're being asked to wire
transfer
the full amount so that's going to be a
big bill that's getting sent over
and then i'm not sure if robin hood or
finra is sending this money out
but uh they're literally sending
thousands
of dollars to some people i mean here
you've got fourteen hundred dollars
going out three thousand three hundred
dollars going out
eight hundred dollars ninety dollars
twenty three dollars okay
ten thousand two hundred dollars so
you've got a bunch of customer numbers
here these aren't actual numbers these
are just the number of
affected customers and uh this goes on
and on and on i mean we go out to
over over i think 2 000 customers here
this is a list of
yeah 2832 customers and
for schedule 2 we've got total
restitution of 1.6 million dollars and
for schedule
uh one which i believe a schedule one
has to do with the options
i think that's where the big dollars are
coming out there are less
folks but restitution for schedule one
yeah
two million dollars right here so not
exactly sure where the schedules are
for uh the other uh like
i don't know 9 million dollars but i can
show you
where this is in case you want to look
this up yourself if you've been given
like a reference number or contact
number
basically what you want to do is you
just want to type in to google
finra orders record financial penalties
against a robin hood i'll show you
exactly how to do this
so you jump in to google type it in
finra
right here finra orders record financial
penalties against robin hood click on
this
you're going to go over here to this is
the statement we took a peek at
this right here is the robin hood
financial llc action
and this right here is where you're
going to be able to see all of the
individual sums of money that folks are
owed see six thousand eight hundred
eighty dollars so on and so forth so a
lot of folks are getting checks from
robin hood for what happened here
now uh what do i think about robinhood
going forward well folks
personally i think this is uh look robin
hood's massive
they they are one of the biggest players
in the space their website analytics
show a slight decline over the last
couple months but quite frankly their
website analytics appear to be way
higher than they were
before the january debacle i think this
is uh
you know a tiny kind of slap at
robinhood i mean think about it
70 million dollars is probably about
point one percent of their market cap
because they're probably worth in the
private market right around 70 billion
dollars
which means really if you had a thousand
dollar net worth that'd be like giving a
dollar
out of a thousand dollars or that kind
of be like giving a hundred dollars
if your net worth was a hundred thousand
dollars so it gives you a little bit of
kind of scale in terms of how big this
slap is
and so i'd say overall this is a slap at
robin hood obviously i expect that they
fixed a lot of these issues already i
think robinhood's going to keep growing
i think this is just going to get
written into the history books and
everybody's going to move on
hopefully this gets fixed and things
like this never happen again
the big thing is learning lessons and
moving on so obviously i wish robin hood
and the staff the best
this is a pretty scathing report but
remember it's also a one-sided report
though some of those things yeah you
know
there's probably a good chunk of truth
in a lot of what happened there with
finra
i don't know i can't speculate but look
people are gonna be getting money back
so at least some of the wrong is being
righted and as long as robin hood is
fixing these issues going forward
it's good they're here to stay they're
one of the biggest
trading firms uh and overall this is a
small little needle prick for robin hood
it'll be okay in the long run for the
company for the staff
for people who invest in the company i
don't think it's really going to make
that big of a deal for their ipo if
anything
it's better that this chapter has been
closed before the ipo
because now that uncertainty of how big
is the fine going to be in the future
are they going to get fined is closed
now i do think this kind of closes the
door
on maybe like any kind of restitution
being paid for the gm ears
who weren't able to buy calls or shares
uh
but uh you know we'll see we'll see if
somebody was uh mistakenly liquidated
maybe they'll be getting some
restitution from this although it looked
like
we're mostly looking at dates between
2016
and 19 with false cash balances
certain options and then march 2nd and
3rd of 2020
no specific mention to january 28th in
this anyway there you have it thank you
so much for watching and folks
we'll see in the next one
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