⚠️ Some features may be temporarily unavailable due to an ongoing 3rd party provider issue. We apologize for the inconvenience and expect this to be resolved soon.
TRANSCRIPTEnglish

Robinhood is Sending Big Checks to Customers.

14m 4s2,531 words453 segmentsEnglish

FULL TRANSCRIPT

0:00

quick reminder the 40 off coupon code

0:01

for my amazing programs on building your

0:03

wealth

0:03

including stocks options and trading

0:06

expires tonight

0:07

on june 30th take a look at that link

0:09

below hey everyone me kevin here

0:10

thousands of people are about to get

0:12

checks

0:12

from robin hood and i have a list of

0:14

exactly how much money

0:16

everybody is getting but first let me

0:18

give you a quick breakdown

0:19

as to what that is happening so

0:20

basically robin hood and finra entered

0:23

into a settlement agreement

0:24

where finra gets to go hear world these

0:27

are all of our complaints about robin

0:28

hood and robin hood basically goes

0:30

okay we don't agree or disagree but okay

0:33

we'll pay you 70 million dollars

0:35

okay it's kind of what's happening here

0:37

but we should go into some of these

0:38

details

0:39

just know that robin hood is not

0:40

officially responding to these items

0:42

here

0:43

maybe they will separately i don't know

0:44

if they can or can't i'm not an attorney

0:46

but we are going to go through at least

0:47

what finra's version is

0:49

and then let's go through to see who's

0:51

getting paid and for

0:53

what and how much so here's the thing

0:56

finra and we're going to go through the

0:57

legal brief as well where we see some of

0:58

the allegations

0:59

finra is demanding that robin hood pay

1:01

12.6 million dollars in restitution to

1:03

customers

1:03

and 57 million dollars in penalties

1:07

for screwing up finra is very unhappy

1:10

and the allegations they make are number

1:13

one

1:13

robin hood misled folks in terms of how

1:16

much negative

1:17

buying power they had how much actual

1:18

cash was in their customer accounts

1:21

and by misleading them leading to in

1:23

some circumstances potentially panic

1:25

selling or losses that wouldn't have

1:26

otherwise occurred

1:28

additionally robin hood also ran into

1:30

some issues where

1:31

folks believed they had margin trading

1:33

turned off but they still

1:35

ended up somehow getting involved in a

1:37

margin trading despite believing they

1:39

had

1:40

margin turned off or in the specific

1:42

case in june of 2020

1:44

somebody just saw a screenshot a 20 year

1:47

old college student

1:48

saw this particular screenshot of their

1:51

buying power sitting at

1:52

negative 730 000

1:56

on a 16 000 account this was during an

1:59

option

2:00

execution time frame where funds had not

2:03

settled yet so they got hit with the

2:04

debit

2:05

and not the credit yet and so their

2:06

account showed a negative 730

2:08

000 balance despite having margin turned

2:11

off

2:12

and so robin uh or finra clearly

2:15

identifies

2:16

that instances like this have led to

2:20

many many many many big losses for

2:22

customers

2:23

in fact they claim that thousands of

2:25

customers suffered more than seven

2:27

million dollars in total losses

2:29

and if you lost money because of

2:31

inaccurate

2:32

negative cash balances you are entitled

2:35

to

2:35

a restitution in fact seven million

2:38

dollars

2:38

is being returned to folks who lost

2:40

money because of inaccurate

2:42

negative cash balances additionally

2:45

finra alleges

2:46

that robin hood was somewhat lacks

2:50

in how they approve people for options

2:51

trading essentially saying that their

2:53

options account

2:54

approval bots ignored many red flags

2:57

indicating that certain accounts or

2:59

certain individuals

3:00

probably shouldn't be eligible for

3:01

options trading finra is also very upset

3:04

about the most serious outages that

3:06

occurred between march 2nd and march

3:08

3rd with robin hood where customers lost

3:11

tens of thousands of dollars and finra

3:13

is requiring the firm to pay more than 5

3:15

million dollars in restitution

3:17

to people affected during that time

3:18

frame so if you were affected

3:20

and you lost money and complained about

3:23

it because

3:23

of inaccurate negative cash balances

3:27

or because of the outages that occurred

3:30

on march 2nd

3:31

and 3rd you might be eligible for money

3:34

from robin hood or for getting some

3:36

money from robin hood now regarding amc

3:37

and gme the only thing i could really

3:39

find

3:40

in all of this was that finra found that

3:42

between january 18

3:44

and february 2021 which would encompass

3:47

the gme crisis on january 28th

3:49

finra basically just slaps robin hood

3:52

and alleges

3:53

that it failed to supervise the

3:56

technology it relied upon for core

3:58

broker services

3:59

there's nothing specifically related to

4:01

restitution for gme

4:03

now they do include that time frame in

4:05

here which

4:06

kind of implies that they also looked

4:09

into the gme situation

4:10

but aren't actually assessing any kind

4:12

of restitution for that now i'm not sure

4:14

if that totally closes the door to any

4:16

restitution coming from the gme crisis

4:18

where folks weren't able to buy option

4:21

contracts or shares of gme

4:22

i though would imagine that not being

4:25

able to buy

4:26

makes it very hard to prove a loss

4:28

whereas when robin hood just shut down

4:30

on march 2nd and 3rd you could kind of

4:32

prove your decline

4:34

in market value potentially potentially

4:36

more easily

4:37

so my guess is this probably closes the

4:40

door on the gme crisis

4:42

now what we can do as well is we can

4:44

look at some of the actual allegations

4:46

in their report here

4:47

in here finra alleges that customers who

4:49

had either robin hood

4:51

gold or not were eligible to turn off

4:54

margin investing but despite the fact

4:57

that people could turn off margin

4:59

investing

4:59

it says here and again this is finra's

5:01

allegation that robin hood has allowed

5:03

approximately 18

5:05

i'm sorry 818 000 customers who had been

5:08

approved for options trading

5:10

either instant customers or gold

5:12

customers with margin

5:13

disabled to make trades such as option

5:16

spreads

5:18

that could automatically trigger the use

5:20

of margin

5:21

so all of a sudden people who thought

5:22

margin was off were actually using

5:25

margin

5:25

this is again where finra talks about

5:27

the unfortunate suicide of the 20 year

5:29

old

5:30

college student who was at home from

5:32

college at the time of the incident

5:35

we also have another allegation here and

5:37

this is again mentioning here

5:38

that robin hood displayed inaccurate

5:40

cash balances

5:42

to more than 135 000

5:45

customers the firm displayed these

5:47

erroneous cash balances to robinhood

5:49

instant and gold customers

5:51

who either were randomly provided a test

5:53

account feature by robinhood

5:55

or who enrolled in the firm's cash

5:57

management program

5:59

they were left essentially with in some

6:01

instances

6:02

false information regarding the amount

6:04

of cash they had available some other

6:06

allegations here first robin hood

6:08

misstated the risk of loss associated

6:10

with certain options

6:11

spreads and then provided false

6:14

information about

6:15

actions the firm would take on those

6:17

spreads

6:18

resulting in losses totaling 5.73

6:22

million dollars

6:23

so potentially this this portion we

6:25

talked about

6:26

in uh with with money going out so

6:29

you've got one set of money about five

6:30

million dollars here going out

6:32

between for outages suffered uh march

6:34

second to third

6:35

this other seven million dollars here

6:39

regarding these negative cash balances

6:42

uh probably

6:42

also had to do with uh with this here

6:45

option

6:46

spreads so you probably had to have some

6:49

kind of loss related to option

6:50

spreads to qualify for a restitution

6:53

here

6:54

they also go as far as breaking down

6:57

robin hood's poor explanation

7:00

of option debit spreads like call debit

7:03

spreads here

7:04

calling it straight up false and

7:06

misleading some of the information that

7:07

robin hood had on their website

7:09

robin hood also issued erroneous margin

7:12

calls

7:12

and margin call warnings to over a

7:14

hundred thousand customers

7:16

the two significant events occurred in

7:18

the three-month period in a three-month

7:20

period in 2018

7:21

and affected more than 100 000 customers

7:24

uh leading to 1.65 million dollars in

7:26

losses

7:27

so you can kind of see it looks like you

7:28

would have had to have been involved in

7:30

at least for portion of this either

7:32

march 2nd or march

7:34

3rd 2020 or you would have had to have

7:37

lost money in 2018

7:39

or i'm sorry between october 16th and

7:42

september 2019

7:44

where robin hood issued you an erroneous

7:46

margin call

7:47

or you lost money due those call debit

7:50

spreads and

7:51

inaccurate balances showing up so those

7:53

are look like those are the folks who

7:54

are going to be getting restitution

7:56

could be others as well here uh some

7:58

other statements and allegations here

8:00

finra makes

8:01

that robin hood use the label equity

8:03

rather than

8:04

market value in certain cases which is

8:06

bad because

8:07

your market value could be a million

8:09

dollars but if half of that is debt then

8:10

your equity is only 500k

8:12

right but if it shows a million dollars

8:14

is equity that

8:15

overstates how much money you actually

8:17

have which could lead you to take on

8:19

riskier trades

8:20

we've got a mention here that robinhood

8:23

offered free stocks to folks

8:25

but the firm did not disclose that there

8:26

was a 98

8:28

chance that the free stock awarded would

8:30

have a value of only two dollars and

8:32

fifty cents to ten dollars despite

8:35

advertising stocks like apple ford or

8:37

sprint

8:38

which ford at the time was worth more

8:39

than the fifteen dollars when it sits

8:41

now

8:42

but anyway it's uh worth mentioning that

8:44

you can still get two free stocks with

8:46

weeble if you go to weeble

8:47

go to metkevin.com weeble deposit 100

8:50

and they'll give you up to two free

8:51

stocks totally for free

8:53

and they also somewhere at the bottom of

8:54

their website show you what your odds

8:56

are of getting that

8:57

i think i don't know i'm not an attorney

8:59

i'm just pitching

9:01

weeble because i use them daily but i

9:02

also use robin hood daily so

9:04

yeah anyway okay pitch over let's keep

9:06

going so some other allegations or

9:08

interesting notes that i saw under here

9:10

is robin hood didn't pay attention to

9:11

mission critical systems

9:13

we've got a note over here that robin

9:14

hood has to pay restitution of exactly

9:16

12 million

9:17

598 445 dollars and 16 cents

9:21

uh the rest are fees and penalties

9:24

you've got

9:24

dan gallagher for robin hood signed this

9:28

and uh they're being asked to wire

9:30

transfer

9:31

the full amount so that's going to be a

9:33

big bill that's getting sent over

9:35

and then i'm not sure if robin hood or

9:37

finra is sending this money out

9:40

but uh they're literally sending

9:42

thousands

9:43

of dollars to some people i mean here

9:44

you've got fourteen hundred dollars

9:46

going out three thousand three hundred

9:47

dollars going out

9:48

eight hundred dollars ninety dollars

9:49

twenty three dollars okay

9:51

ten thousand two hundred dollars so

9:54

you've got a bunch of customer numbers

9:55

here these aren't actual numbers these

9:57

are just the number of

9:58

affected customers and uh this goes on

10:01

and on and on i mean we go out to

10:04

over over i think 2 000 customers here

10:07

this is a list of

10:08

yeah 2832 customers and

10:11

for schedule 2 we've got total

10:14

restitution of 1.6 million dollars and

10:18

for schedule

10:19

uh one which i believe a schedule one

10:21

has to do with the options

10:22

i think that's where the big dollars are

10:24

coming out there are less

10:26

folks but restitution for schedule one

10:28

yeah

10:29

two million dollars right here so not

10:31

exactly sure where the schedules are

10:33

for uh the other uh like

10:36

i don't know 9 million dollars but i can

10:39

show you

10:39

where this is in case you want to look

10:41

this up yourself if you've been given

10:43

like a reference number or contact

10:45

number

10:45

basically what you want to do is you

10:47

just want to type in to google

10:49

finra orders record financial penalties

10:52

against a robin hood i'll show you

10:54

exactly how to do this

10:55

so you jump in to google type it in

10:58

finra

10:58

right here finra orders record financial

11:00

penalties against robin hood click on

11:01

this

11:02

you're going to go over here to this is

11:03

the statement we took a peek at

11:05

this right here is the robin hood

11:06

financial llc action

11:08

and this right here is where you're

11:10

going to be able to see all of the

11:12

individual sums of money that folks are

11:14

owed see six thousand eight hundred

11:15

eighty dollars so on and so forth so a

11:17

lot of folks are getting checks from

11:19

robin hood for what happened here

11:20

now uh what do i think about robinhood

11:22

going forward well folks

11:24

personally i think this is uh look robin

11:26

hood's massive

11:27

they they are one of the biggest players

11:29

in the space their website analytics

11:31

show a slight decline over the last

11:33

couple months but quite frankly their

11:35

website analytics appear to be way

11:36

higher than they were

11:38

before the january debacle i think this

11:40

is uh

11:41

you know a tiny kind of slap at

11:43

robinhood i mean think about it

11:45

70 million dollars is probably about

11:48

point one percent of their market cap

11:50

because they're probably worth in the

11:52

private market right around 70 billion

11:53

dollars

11:54

which means really if you had a thousand

11:56

dollar net worth that'd be like giving a

11:58

dollar

11:59

out of a thousand dollars or that kind

12:01

of be like giving a hundred dollars

12:03

if your net worth was a hundred thousand

12:05

dollars so it gives you a little bit of

12:06

kind of scale in terms of how big this

12:08

slap is

12:08

and so i'd say overall this is a slap at

12:10

robin hood obviously i expect that they

12:13

fixed a lot of these issues already i

12:15

think robinhood's going to keep growing

12:16

i think this is just going to get

12:18

written into the history books and

12:19

everybody's going to move on

12:20

hopefully this gets fixed and things

12:22

like this never happen again

12:24

the big thing is learning lessons and

12:25

moving on so obviously i wish robin hood

12:28

and the staff the best

12:29

this is a pretty scathing report but

12:31

remember it's also a one-sided report

12:33

though some of those things yeah you

12:35

know

12:36

there's probably a good chunk of truth

12:38

in a lot of what happened there with

12:39

finra

12:40

i don't know i can't speculate but look

12:42

people are gonna be getting money back

12:44

so at least some of the wrong is being

12:46

righted and as long as robin hood is

12:48

fixing these issues going forward

12:49

it's good they're here to stay they're

12:51

one of the biggest

12:53

trading firms uh and overall this is a

12:56

small little needle prick for robin hood

12:58

it'll be okay in the long run for the

13:00

company for the staff

13:01

for people who invest in the company i

13:03

don't think it's really going to make

13:04

that big of a deal for their ipo if

13:07

anything

13:08

it's better that this chapter has been

13:09

closed before the ipo

13:11

because now that uncertainty of how big

13:14

is the fine going to be in the future

13:16

are they going to get fined is closed

13:18

now i do think this kind of closes the

13:20

door

13:20

on maybe like any kind of restitution

13:22

being paid for the gm ears

13:24

who weren't able to buy calls or shares

13:26

uh

13:27

but uh you know we'll see we'll see if

13:29

somebody was uh mistakenly liquidated

13:32

maybe they'll be getting some

13:33

restitution from this although it looked

13:35

like

13:35

we're mostly looking at dates between

13:37

2016

13:39

and 19 with false cash balances

13:42

certain options and then march 2nd and

13:44

3rd of 2020

13:45

no specific mention to january 28th in

13:47

this anyway there you have it thank you

13:49

so much for watching and folks

13:50

we'll see in the next one

UNLOCK MORE

Sign up free to access premium features

INTERACTIVE VIEWER

Watch the video with synced subtitles, adjustable overlay, and full playback control.

SIGN UP FREE TO UNLOCK

AI SUMMARY

Get an instant AI-generated summary of the video content, key points, and takeaways.

SIGN UP FREE TO UNLOCK

TRANSLATE

Translate the transcript to 100+ languages with one click. Download in any format.

SIGN UP FREE TO UNLOCK

MIND MAP

Visualize the transcript as an interactive mind map. Understand structure at a glance.

SIGN UP FREE TO UNLOCK

CHAT WITH TRANSCRIPT

Ask questions about the video content. Get answers powered by AI directly from the transcript.

SIGN UP FREE TO UNLOCK

GET MORE FROM YOUR TRANSCRIPTS

Sign up for free and unlock interactive viewer, AI summaries, translations, mind maps, and more. No credit card required.