TRANSCRIPTEnglish

Mock counselling session number 1- Mena Practical

9m 36s1,578 words216 segmentsEnglish

FULL TRANSCRIPT

0:00

hi Annabelle welcome hi how are you good

0:04

I've been looking forward to meeting you

0:06

did you find the place okay yes I did I

0:08

was not very few of his area but I did

0:11

find it and so I was wondering if you

0:16

got a chance to read and sign the

0:18

paperwork the contract that you would

0:20

give any reception yes I do

0:21

yeah okay excellent so there's a the

0:24

topic of confidentiality but I just

0:26

wanted to go through with you to make

0:28

sure that you do have a good

0:30

understanding of how that works so this

0:34

is a safe space counseling is a safe

0:36

place for you to be able to talk about

0:37

your concerns and how you're feeling

0:39

about certain things so everything that

0:43

we do talk about is kept confidential

0:45

between your night however there are

0:47

limitations to confidentiality and these

0:50

are if I feel that in stage you're at

0:52

risk of harm to yourself or to other

0:55

people I have to breach confidentiality

0:58

if my case notes are subpoenaed by court

1:02

for any reason I have to breach

1:03

confidentiality and also there there may

1:07

be times where I have to discuss some of

1:09

the things that we talked about with my

1:11

supervisor however if that does come up

1:14

I will make sure that you do remain

1:17

anonymous in that situation with the

1:19

supervisor so is that okay

1:22

do you have any questions okay and if at

1:26

any stage any of these situations where

1:29

I do have to breach confidentiality come

1:31

up I will discuss them with you first

1:34

okay okay so another thing that I wanted

1:39

to make clear as well as that we have

1:42

weekly sessions with clients as well so

1:46

sometimes they can change to monthly

1:49

depending on our sessions together and

1:52

they're free for the first six sessions

1:54

covered under Medicare and anything

1:56

after that is $70 is that okay give it

1:59

that's fine

2:00

excellent so you can cancel at any time

2:03

you count sins not for you and if you

2:06

can't make it to one of the sessions we

2:08

do require 24 hours notice okay don't

2:11

excellent

2:13

so have you been to counseling before

2:15

never no this is my first time a little

2:19

bit nervous I I've never really been to

2:21

anything like this and I'm not sure what

2:24

to expect okay

2:26

yeah and it's quite quite more to feel a

2:29

little bit nervous especially when

2:31

you're trying counseling for the first

2:33

time so we will look at working together

2:36

and hopefully building our relationship

2:39

so that you can feel a bit more

2:40

comfortable in talking about some of the

2:43

things that that are concerning you so

2:46

it's a collaborative approach and we

2:48

work together towards some of your

2:51

goggles

2:52

what areas that might be concerning you

2:55

as well anything else in the contract

2:59

that you wanted to clarification or you

3:02

weren't actually yes I was reading the

3:06

contractor there's a bit about referrals

3:08

which I wasn't quite sure what that

3:10

meant and what it actually referred to

3:13

so referrals are quite common in

3:17

counseling as well so if at any stage we

3:20

feel that both you and I feel that you

3:22

may need support from external services

3:27

or you may need to be referred to a

3:29

specialist service then we discuss that

3:31

option together and with your consent

3:34

I will then refer you to that

3:36

specialized services okay

3:38

yeah and referrals can work at any stage

3:40

so it could be early in the counseling

3:42

could be towards the middle it'll be

3:44

them at the end so excellent now going

3:48

back to your expectations is there

3:50

anything else that you wanted to discuss

3:52

or clarify around what you expect for me

3:55

or for yourself no I just understand

3:57

that I tell you our problems and you'll

3:59

have reflux oops I'll be there today I'm

4:02

hoping for yes yes some people do come

4:05

to counseling expecting the counselor to

4:08

know you know to have all the solutions

4:10

and have the magic wand to make

4:12

everybody's problems go away but

4:15

unfortunately we don't have that that

4:16

type of resources all that magic wand to

4:20

make everything just disappear so it

4:22

would be a be a hard a lot of hard work

4:25

for both of us but together we'll work

4:27

towards finding options and best

4:30

possible solutions for your problems so

4:34

another one has brought you to

4:35

counseling

4:36

so I've been in a relationship with some

4:39

brief about six months um I wanted us to

4:44

move forward with our relationship and I

4:46

get married and he he's got on the same

4:49

page as me that's causing a lot of

4:50

tension and then in addition to that my

4:53

mother is very unwell um so I had a lot

4:57

things to deal with that home with her

4:59

as well and then my boss is putting a

5:01

lot of pressure on me to deliver

5:03

everything on time and so I'm just

5:06

having some trouble juggling everything

5:07

at the moment yeah yeah and I can see

5:11

that all of these combined making you

5:13

feel quite overwhelmed

5:15

oh very and it's just really there are

5:17

some times when I just come home and I

5:19

have to deal with my mother and I have

5:20

to deal with my relationship and then I

5:23

have to go to work for this dinner I'm

5:24

having trouble with that and it just

5:26

makes me really upset okay yeah

5:29

and I'm wondering at i how how long have

5:32

you been dealing with all these issues

5:34

oh it's probably roundup in the last

5:38

three months but I've been in the in my

5:41

relationship for six months my mom's

5:43

been sick the last three four months so

5:46

it's not that new but it's it's now

5:49

seeming to get worse so yeah and so how

5:54

have you been coping so far with all of

5:56

these these pressures not very well but

5:59

yeah I just take it day by day and yeah

6:04

communications a bit of a difficult one

6:06

like I said this is my first time doing

6:08

counseling and don't really have anyone

6:10

else I can turn to so yeah it's very

6:13

hard yeah I do understand that it is

6:17

very hard to seek support in in such

6:20

personal issues but that's what we're

6:22

here for and that's what we're hoping

6:25

that we can do with with this session as

6:27

well so given that decisions very

6:33

different to the other ones I just

6:34

wanted to know you told me that you

6:38

experiencing some concerns with your

6:40

partner because you want to move forward

6:42

and he's not in the same

6:44

this is you and your mother's quite sick

6:47

and you're looking after her as well so

6:50

that's an area of concern for you and

6:52

then you have some pressures with work

6:54

so I'm just wondering if we could

6:56

prioritize any of those concerns what

6:59

would the biggest concern um whoa

7:02

probably dealing with my mother and my

7:06

relationship were probably quite before

7:08

my mother's was a little pressure on me

7:10

to get married office issues not well so

7:13

um you know she wants to see her family

7:17

happy here you're dealing with that

7:19

situation probably number-one thing for

7:22

me at the moment and the work thing I

7:24

can deal with because I try not to be

7:26

work hard but obviously that to be hard

7:28

to you so when you say dealing with that

7:31

concern do you mean working the

7:33

relationship with your mother or the

7:35

relationship with your partner probably

7:38

with my partner first because yeah I

7:41

feel like I'm putting a lot of pressure

7:42

on him because of what's happening with

7:46

my mother yeah okay so what we we can do

7:50

is if it's okay if you focus on that

7:52

area first and we'll look at all the

7:55

areas that are overwhelming you that we

7:57

can start by working on that that issue

8:00

first if that's okay yeah yep excellent

8:04

so we only have a couple more minutes

8:07

before the session ends and I was

8:10

wondering if you had any other questions

8:12

before we um we go and sign the contract

8:14

and no I just maybe in terms of the

8:19

number of counseling sessions I'll need

8:21

I know you said that the first six are

8:23

free but obviously money is a bit of a

8:26

factor as well so what happens if I have

8:29

to go over the six sessions yeah I want

8:33

to apologize I said

8:35

also go and sign the contract but you

8:36

already signed it but so if you go over

8:39

the six sessions you won't be seventy

8:41

dollars after for each session and you

8:45

can like I said you can continue as long

8:47

as you need to so it's really difficult

8:50

to find a time for every single person

8:53

and have a set time so we like to see

8:55

how it goes and together we can work out

8:57

what the best timeframe is for for

9:00

yourself okay so if you don't have any

9:05

other questions we can book another time

9:07

in next week for you definitely

9:09

please so the do I stick to exception

9:12

about yeah well I'll come out with you

9:13

and we can sort that out great thank you

9:16

okay it was lovely meeting you thank you

9:18

so much for um for opening up and having

9:22

that chat with me and we'll focus on the

9:26

first topic of you and your partner okay

9:31

thank you it's very much thank you

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