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The Truth about a Hifi Company So Good it Killed Them

19m 39s2,996 words486 segmentsEnglish

FULL TRANSCRIPT

0:00

What if I told you that this company

0:01

accomplished the impossible?

0:04

>> Okay, well, good luck trying to polish a

0:06

turd.

0:06

>> They polished a turd so much that it

0:09

ceased being a turd and became gold. But

0:12

there was a problem. And that problem

0:14

was perception. The definition of

0:17

alchemy, well, it comes from medieval

0:19

times, and it was the precursor to

0:20

chemistry, primarily concerned with

0:23

taking base metals and converting them

0:24

into gold. So sit down, grab a cup of

0:27

coffee, and let's talk about the company

0:29

that pulled off the impossible. However,

0:32

none of it mattered because sometimes

0:33

alchemy, even when successful, it's a

0:36

bit of a fool's errand. Let's talk about

0:39

the story of Nakamichi.

0:41

>> Man,

0:42

a cassette deck.

0:46

[Music]

0:51

It all starts as so many of our stories

0:53

do in postwar Japan in 1948.

0:58

>> It all began in 1948 with the

1:00

establishment of a small magnetics

1:02

research laboratory.

1:04

>> Atsuro Nakamichi starts the Nakamichi

1:07

Research Corporation. And get this, it

1:10

wasn't a stereo company at all. They did

1:13

research.

1:13

>> You'll take these equations to the

1:15

nuclear electronics lab.

1:16

>> They built stuff for other people.

1:18

Optics, magnetic recording. They were

1:21

the nerds behind the nerds.

1:23

Universities, language labs,

1:25

broadcasters all across Japan were

1:27

Nakamichi's first customers. And that

1:29

quiet contract work, the stuff that

1:31

nobody else paid attention to, was

1:33

exactly what made them dangerous. While

1:36

everybody else was chasing flashy

1:38

gadgets, Nakamichi was quietly honing

1:40

their craft. So, how do you go from

1:42

anonymous subcontractor to the company

1:45

that defined the entire music format?

1:48

>> A relentless pursuit that has produced

1:50

the greatest achievements in history.

1:54

Perfection.

1:56

The quest continues at Nakamichi.

2:03

>> During the 50s and 60s, Nakamichi was

2:05

Japan's bestkept secret. They were

2:08

building tape decks for everybody else.

2:11

Fiser, Advent, KLH, if you bought a

2:13

Harman Carden back then. Yeah, Nakamichi

2:16

made it. All this work for all these

2:18

different companies made them pretty

2:20

good at figuring out what goes into a

2:21

really good tape deck. They learned how

2:23

to make the tape mechanisms smoother,

2:27

quieter, and more precise than anybody

2:29

else's. But who cares, right? It's just

2:32

cassettes. Well, they actually made

2:34

cassettes sound good. really good,

2:37

great, but the whole time it was behind

2:40

somebody else's logo. But that kind of

2:43

quiet excellence builds confidence and

2:45

confidence builds curiosity. And by the

2:48

early '7s, Nakamichi thought,

2:52

why not us?

2:53

[Music]

2:56

I grew up on a farm and we always had

2:58

dogs and we always fed them kibble. So

3:00

when I heard of farmer's dog, I got

3:02

curious. I used to have a boxer. His

3:04

name was Tinkerbell. He was the best dog

3:06

in the world, but he passed away young

3:08

and I didn't know just how processed his

3:10

food was. So, when I found out Farmer's

3:12

Dog makes fresh, real food, I figured

3:15

it's got to be better, right? You got to

3:17

check out their website. You start to

3:19

answer a bunch of questions about your

3:20

dog, how much they weigh, what your

3:22

goals are for your dog's health. If your

3:24

dog's a little bit chunky, needs to lose

3:26

weight, they're going to design just the

3:29

right amount of food for your doggy. My

3:32

first shipment was a trip. box shows up.

3:34

Everything's frozen inside. And each one

3:36

of my dogs, Gracie and Thor, had their

3:38

own prepackaged food labeled, sealed,

3:41

frozen. Everything was ready to go. I

3:43

was super excited to see how they were

3:45

going to react to the food. If your dog

3:47

is currently been eating kibble, there

3:49

may be a bit of an adjustment, but

3:50

Farmers Dog is 247 customer service.

3:53

They're going to guide you through the

3:54

whole thing. I got texts and emails when

3:56

my first box of Farmers Dog shipped.

3:59

More companies need to have that level

4:00

of customer service and communication.

4:02

It also comes with extras, a storage

4:04

container, reusable bag, and when I gave

4:07

Thor and Gracie their first bowl of

4:09

Farmers Dog, they went bananas. It's

4:11

been great for their behavior, too,

4:12

because they look forward to meal time.

4:14

We're now on a schedule, but honestly,

4:16

it's been awesome. So, if you want to

4:18

get 50% off your first box, go to the

4:21

link in the description. You'll also get

4:23

free shipping. My experience with

4:25

Farmer's Dog has greatly exceeded my

4:27

expectations, and I think it'll exceed

4:29

your expectations, too.

4:35

The first products released under the

4:37

new Nakamichi brand name were the 1,700

4:40

cassette decks.

4:41

>> In the 70s, Nakamichi launched their

4:43

first tape deck. No more OEMs. No more

4:46

hiding behind somebody else's logo. It

4:48

was their logo now. And small

4:50

distributors in the US and the UK

4:53

started buying Nakamichi tape decks. The

4:56

problem is nobody knew who Nakamichi was

4:59

until some of those early adopters hit

5:01

play.

5:02

>> It was with the introduction of these

5:04

revolutionary product that the cassette

5:06

deck was proven at last to be worthy of

5:08

hi-fi status.

5:10

>> Okay, well, good luck trying to polish a

5:12

turd.

5:13

>> Holy crap, someone polished a turd. It

5:16

sounded unreal. Reviewers couldn't

5:18

explain it. How was a cassette deck

5:21

doing this? speed, accuracy, dynamics,

5:24

noise floor, everything was surgical and

5:26

that first impression stuck overnight.

5:30

Nakamichi became famous. They were the

5:33

ultimate cassette playback device. They

5:36

didn't chase trends. They actually

5:37

created a cult, the cult of cassettes, a

5:40

cassette cult. But the real magic hadn't

5:42

even started yet because the 1970s were

5:45

about to hand Nakamichi a golden age of

5:49

analog perfection. And Nakamichi was

5:52

ready to own it.

5:53

>> No distortions.

5:54

>> I'm drawing a line in the sand.

5:59

>> We have to remember that when cassettes

6:00

first came out, they weren't even meant

6:01

for music. They were meant for

6:03

dictation. They were meant for kids for

6:05

music on the go. They were cheap, not

6:08

highfidelity. Realtore was still king.

6:11

Cassettes were the lunchables of audio,

6:14

convenient, meant to be put in your

6:16

kids' backpacks. But Nakamichi didn't

6:18

care what anyone thought. And in 1973,

6:21

they released the Nakamichi 1000. Had

6:24

three heads and a price tag that made

6:26

most people choke on their coffee. It

6:29

literally cost more than some realtore

6:32

machines, which made no sense at all

6:34

until you heard it. The Nakamichi 1000

6:36

didn't just play cassettes, it

6:38

completely redefined cassettes.

6:43

[Music]

6:44

And then in 1975, a turning point

6:48

happened. Reviewer Leonard Feldman, who

6:51

was one of the most respected audio

6:53

engineers at the time, tested the

6:55

Nakamichi 550 portable cassette deck,

6:58

and he wrote it was the most precise

7:00

cassette deck he had ever tested. He

7:02

praised the mechanical tolerances, the

7:04

frequency response, and said it

7:06

challenged the limits of the cassette

7:09

format itself. And that review was the

7:12

moment when America said, "Wait a

7:14

minute, who is Nakamichi and what did

7:17

they do? And why is this thing

7:19

outperforming realtores? Suddenly the

7:21

budget format was creating studio grade

7:24

sound and that cassette deck became a

7:27

line in the sand. Before the Nakamichi

7:29

1000, cassettes were cheap and didn't

7:31

sound good. After the Nakamichi 1000,

7:34

cassettes were hi-fi audio file.

7:37

>> The cassette deck was proven at last to

7:39

be worthy of hi-fi status. But here's

7:42

the thing. They weren't even close to

7:44

being done yet. Because once they proved

7:47

the impossible, well, they wanted to do

7:50

it again.

7:51

>> They've done it before and I can do it

7:52

again.

7:58

>> After the 1000, Nakamichi doubled down.

8:00

They refined everything. Speed, bias,

8:04

alignment. They didn't just release

8:06

products. Everything they made was

8:08

basically a manifesto. The Nakamichi

8:11

680ZX, the 628ZX were basically

8:14

laboratories disguised as cassette

8:17

decks. And people started realizing that

8:19

Nakamichi is a little bit different from

8:21

these other companies. It was a cult of

8:24

engineers chasing perfection one

8:27

Micromeda at a time. Hi-fi magazines

8:30

lost their collective minds. Pages of

8:33

charts and graphs showing that Nakamichi

8:35

had done the impossible. And they

8:37

weren't flashy. They weren't making

8:38

stuff that was beautiful. They were just

8:40

doing something that no other company

8:42

had done before. Quietly embarrassing

8:44

the other brands in the room. But their

8:46

next product in 1982 came straight out

8:49

of mythology.

8:52

>> Wow.

8:58

The Nakamichi Dragon in 1982,

9:01

$2,500.

9:04

That's around 8 grand today. It was the

9:08

cassette deck to end all cassette decks.

9:10

This thing adjusted the playback head

9:13

angle real time. So any tape that you

9:16

threw in there sounded awesome. Nobody

9:18

had done this before. Not Sony, not

9:20

Pioneer, no one. You could play a tape

9:22

that you made in your cousin's garage

9:24

and well, even though it wasn't good,

9:28

it was going to be as good as it got on

9:30

the Dragon. Reviewers said it sounded

9:32

almost too good, blurring the lines

9:34

between realtore and cassette. Build

9:36

quality absurd. Pro studios and audio

9:39

files alike started using the Dragon as

9:41

their reference deck. Nakamichi had

9:43

officially turned the most disposable

9:45

audio format in history into an object

9:47

of worship. But that kind of perfection,

9:50

well, has problems. How do you top it?

9:53

Because when you hit the summit, there's

9:55

really only one place to go.

9:57

>> Can't be done, huh?

9:58

>> It's a CD player.

10:04

By the mid 80s, Nakamichi had done it.

10:06

They pulled off the impossible. They

10:08

turned the plastic cassette into a hi-fi

10:10

weapon. The only problem is, well, you

10:12

can't use the same hi-fi weapon in the

10:15

80s, in the '90s. They needed more, so

10:18

they expanded amplifiers, tuners,

10:20

receivers. They used the same mentality,

10:23

the same philosophy as they did with

10:25

tape decks. The idea was simple. You

10:27

trust Nakamichi for your tape playback.

10:29

Why not trust them for your receiver?

10:31

And just like that, you could build an

10:33

entire Nakamichi system. And it was all

10:35

built on quiet confidence. No flashy

10:37

lights, no gimmicks, just great sound.

10:40

But even though they were making their

10:42

best gear ever, even though their

10:44

product portfolio had expanded,

10:46

something was happening behind the

10:47

scenes. A shiny new format was creeping

10:51

up behind them.

10:52

>> Oh, how fancy.

10:55

[Music]

10:56

Enter the compact disc. Digital, clean,

11:01

perfect, convenient, and for Nakamichi,

11:04

terrifying. However, they weren't going

11:07

to get left behind. They would just make

11:08

CD players, and they did. The MS-7 and

11:12

the M-5EL,

11:16

built like tanks, sounded smooth as

11:18

butter. Reviewers loved them. Hi-Fi

11:21

magazine said they sounded analog, which

11:23

in the 1980s was basically the highest

11:26

compliment that you could give a CD

11:28

player. But here's the thing, making CD

11:30

players meant that they were competing

11:31

with Sony, Pioneer, Morance, and they

11:35

were building these things by the

11:37

millions. Nakamichi's players were

11:39

great, but they were also expensive.

11:42

Developments in the optical data storage

11:44

field are also reflected in Nakabichi

11:46

audio products

11:48

>> and they took too long to make and they

11:50

were too perfect because the world

11:52

wanted cheap and they wanted fast. And

11:54

when digital killed analog, Nakamichi's

11:57

core identity, which is the mechanical

12:00

art form, really became a liability. But

12:03

just before this whole thing came

12:05

tumbling down, they found a new way to

12:07

stay relevant in a car.

12:10

>> Make me spit my coffee out.

12:11

[Music]

12:14

In the 90s, Nakamichi pulled off a kind

12:16

of a strange move. They teamed up with

12:19

Toyota. To be more specific, Lexus.

12:22

Their mission, well, make a car stereo

12:25

with the same levels of precision that

12:28

they made for their tape decks with. And

12:30

in early Lexus models, the LS400,

12:34

the SC300,

12:36

well, they came with a sound system, a

12:38

Nakamichi one wrapped in plastic and

12:41

leather and wood. Suddenly, the

12:43

Nakamichi name was now synonymous with

12:46

luxury stereos. Meanwhile, in Japan,

12:49

Nakamichi kept making everything by

12:51

hand. Tight tolerances, small teams,

12:54

obsessive quality control. They were

12:56

stubborn. They wanted to keep the

12:57

quality high, but that also meant

12:59

keeping prices high, and it kept

13:02

Nakamichi's reputation bulletproof. The

13:05

problem was they were bleeding money.

13:07

>> Sets are history now.

13:08

>> Mhm.

13:12

>> Cuz everybody thinks they want

13:13

perfection. Everybody thinks they want

13:15

better sound until they see how much it

13:18

costs. But here's the weirdest thing.

13:20

Even though Nakamichi's products were

13:22

basically perfect, they had a huge

13:25

problem that never occurred to them. The

13:27

problem wasn't a technical one. It was a

13:30

perception one. They kind of lived in no

13:32

man's land. Too expensive for normal

13:35

people. Too cheap for rich people. And

13:38

to most people that weren't really into

13:40

hi-fi, the Nakamichi looked like, well,

13:43

just any other black box. And then they

13:45

saw the price tag and they got some

13:47

sticker shock. Why would you pay $1,000

13:49

for a Nakamichi tape deck when you can

13:51

pay $30 for a Pioneer? And the true

13:53

high-end audio files, they weren't

13:55

impressed either. Why would you pay

13:57

$1,000 for a blackbox Nakamichi deck

14:00

when you could get a real reel? So,

14:02

Nakamichi was stuck because they weren't

14:05

accessible and they also weren't

14:08

aspirational. The magic was inside the

14:11

box, not outside of the box. head

14:13

alignment, microprocessor stuff, but you

14:16

couldn't show any of that on the

14:17

showroom floor. And since it didn't look

14:19

super flashy, well, that was a problem.

14:21

They sold bias fine-tuning,

14:24

but try putting that on a billboard.

14:26

They also marketed like engineers, not

14:30

like storytellers. And when the market

14:32

split, luxury on top, budget on the

14:35

bottom, Nakamichi didn't have a home in

14:38

either. They couldn't cheapen their

14:39

product without killing the brand. and

14:41

they couldn't go ultra luxury without

14:43

losing their base. So when the digital

14:45

wave hit, they were unprepared.

14:48

[Music]

14:52

Here's the other problem. Tapes meant

14:54

price, piracy, portability, punk rock,

14:58

DIY, tape trading, car stereos,

15:00

Walkman's, roller skates. Nobody that

15:03

truly loved cassettes were after a truly

15:06

superior home cassette player. People

15:08

who use cassettes weren't interested in

15:10

high-end, and anybody that was

15:12

interested in high-end wasn't really

15:14

interested in cassettes. A superior

15:16

cassette player is like saying a luxury

15:19

cheeseburger. It may taste good, but

15:22

remember, perception, not performance.

15:25

The '9s equaled CDs, which equaled no

15:28

degradation, which equaled perfect

15:30

sound. CDs weren't the future anymore.

15:33

They were the present. And cassettes

15:35

were the past. The past also had a

15:37

perception problem. And for a while, the

15:39

cassette format still hung on in cars

15:42

and in portable music players, but

15:44

eventually shiny and new wins. And the

15:47

market hath spoken. CD players flooded

15:51

the shelves, and they were also cheap.

15:53

Even in 1987, I could get a CD player

15:56

for $130. I'm no mathematician, but 130

15:59

is a lot less expensive than 2500. And

16:02

it played CDs perfectly. Did a Nakamichi

16:06

Dragon playing a cassette sound better

16:08

than me playing a CD on my $130 Emerson

16:12

CD player? Didn't matter because it's

16:14

perception. Nakamichi kept making

16:16

cassette decks. Incredible ones. But

16:19

fewer and fewer people cared. And if

16:21

we're being honest, in the aggregate,

16:24

nobody cared about Nakamichi. Cassettes

16:26

had a 7-year run, and the format itself

16:29

was never designed for music. Granted,

16:32

it could be good with the right tape

16:34

material, with the right tape deck, but

16:37

that was the exception and not the rule.

16:41

Me?

16:42

>> What do you mean me?

16:47

>> By the late 1990s, Nakamichi was running

16:50

out of road. They were purchased by

16:52

Grand Holdings, a Hong Kongbased company

16:56

that also owned Sansui and Akai. On

17:00

paper, it looked like salvation. In

17:01

reality, not so much. Production moved

17:04

out of Japan. The cost to make a

17:06

Nakamichi decreased, but so did the

17:08

quality. And in 2002, Nakamichi filed

17:11

for civil rehabilitation, which is like

17:14

bankruptcy. They thought they could make

17:16

it, but the Tokyo operations were

17:18

downsized. R&D slowed to a crawl, and

17:21

their once legendary engineering team,

17:23

well, it was a shell of its former self.

17:26

>> You'll take these equations to the

17:27

nuclear electronics lab. And what was

17:29

left? Well, a logo. How ironic. The

17:33

Nakamichi name. The name that was behind

17:35

the scenes of so many bigger hi-fi

17:38

companies was the only thing left of

17:40

value.

17:41

>> Okay. Well, good luck trying to polish a

17:43

turd.

17:44

>> Here's the thing. When Nakamichi fell,

17:46

it wasn't just a company. It was more of

17:48

a philosophy. They treated sound like a

17:51

craft, something to be perfected. They

17:54

weren't just black boxes that played

17:56

music. They were instruments. The

17:58

problem was people saw them as black

18:00

boxes. The bigger problem is that

18:03

engineers basically ran Nakamichi. They

18:05

made a superior tape deck. The problem

18:08

is while they were trying to make the

18:10

superior tape deck, nobody asked the

18:12

question, should we be making a superior

18:15

tape deck? Because the answer was no.

18:17

What made sense in an engineer's mind

18:19

does not make sense in a businessman's

18:21

mind because the perception of this

18:24

format was never going to be adopted by

18:27

high-end audio files. Their price was

18:29

too much for the people that actually

18:31

loved the format. So even though they

18:33

pulled off the impossible, even though

18:35

they polished that turd to the point

18:37

where it was no longer a turd anymore,

18:40

none of it mattered because of the

18:42

perception problem. Today, the Nakamichi

18:44

name still lives on. They took the

18:46

Dragon name, slapped it on some surround

18:48

speakers and a subwoofer and try to

18:51

charge like $5,000 for it. And it seems

18:53

like the only thing that people will

18:55

spend a lot of money for that has the

18:56

Nakamichi name on it is, well, the old

19:00

Nakamichi Dragon. Nakamichi always did

19:02

things the hard way. They built the

19:04

impossible and they paid the price for

19:06

it. Their pursuit of perfect cassette

19:09

sound made them a legend. But the

19:12

pursuit of perfect cassette sound also

19:14

was their downfall. But the name

19:16

Nakamichi will live on as legend because

19:19

they accomplished the impossible. They

19:22

were the only audio file alchemist. Even

19:26

though sometimes alchemy is a fool's

19:28

errand. If you like this video, check

19:30

out this other video I made about CDs

19:32

being back in 2025 and now cassettes. I

19:34

explain the insanity. Thank you so much

19:36

for watching.

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