Agent evaluation, metrics & guardrails & Multi-agent orchestration patterns
FULL TRANSCRIPT
This day blends evaluation, guardrails,
and multi-agent orchestration. Very
professional level. Nash day 14. Agent
evaluation, metrics, guardrails, and
multi-agent orchestration. Big idea, one
sentence. Production agents must be
measurable, constrained, and
coordinated, not just clever. One one
agent evaluation. How AWS expects you to
measure intelligence. AWS does not want
the answer sounds good. They want
signals. Common agent evaluation
metrics. Exam relevant task success
rate. Did the agent complete the
intended task? Tool accuracy. Correct
tool. Correct arguments. Step
efficiency. Too many steps. Infinite
loops. Latency. Time to completion.
Cost. Tool calls. Tokens. Error rate.
Validation failures. Tool errors.
Fallback rate. How often guardrails
intervene. Exam signal. Measure.
Evaluate. Monitor agent performance.
Metrics plus logs. Not human judgment.
Number two. Where metrics live AWS style
metrics are emitted to Amazon Cloudatch.
Examples: agent task success, agent tool
failure, agent loop detected, guardrail
triggered, logs and traces. Chot AWS
X-Ray for execution paths. Cloudatch
logs for reasoning plus tool calls. If
an answer says inspect prompts manually,
three guard rails, what they really are,
not just safety filters. Guardrails are
hard constraints on agent behavior. They
are used to block unsafe content,
restrict tools, limit actions, prevent
escalation, enforce compliance, share
common guardrail types, exam friendly.
Content guardrails, medical, legal,
financial boundaries. Action guardrails.
This agent cannot modify records. Tool
guardrails allow list, deny list, tools,
rate guardrails, max steps, max retries,
output guardrails, schema enforcement,
validation guardrails. Guardrails
interview before damage happens, not
after.
Guardrails versus evaluation. Don't mix
these up. Evaluation equals measure
behavior. Guardrails prevent behavior.
AS exams love this distinction. For
five, AWS static plus one evaluation and
guardrails addition. Static metrics
definitions. Guardrail rules
orchestration topology agent roles plus
one current execution request rules stay
fixed. Executions vary. Number six,
multi-agent orchestration. Why one agent
is not enough? Complex systems split
work. Planner agent, research agent,
validation agent, action agent. Each has
limited scope, limited tools, specific
responsibility. This is intentional.
Exam signal separation of concerns,
blast radius reduction, multi- aent.
Nagger 7, orchestrator worker pattern.
Core concept. Orchestrator agent
receives the request, breaks it into
tasks, assigns work, aggregates results.
Worker agents perform one job, use
specific tools, return results only.
Think open quote orchestrator equals
project manager. Workers specialists
close quote. Eight. When to use step
functions. Very important. Use AWS step
functions. When? Execution order
matters. Steps are deterministic. You
need retries, branching, and visibility.
You need exactly one semantics. You want
auditable workflows. Typical examples:
multi-step approvals, financial
workflows, complianceheavy systems,
agent pipelines with strict control.
Exam phrase, deterministic, stateful,
auditable step functions.
Nine. When to use event bridge SQS? Use
Amazon Event Bridge or Amazon SQS when
loose coupling event-driven fanout
asynchronous processing at least once
delivery is fine high throughput.
Typical examples notifications
background tasks independent agent
workers non-blocking processing exam
phrase synchronous event-driven event
bridge SQS
and under 10 step functions versus event
bridge SQS exam decision table
requirement choose plus strict order
step functions parallel fan out event
bridge guaranteed flow step functions
loose coupling event bridge back
pressure control SQS governance and
audit
If an answer uses step functions for
pure fan out, that's suspicious.
Number 11, realistic multi-agent flow.
Exam safe. You can see the code in our
conversation history. Metrics and traces
emitted at every step. Guardrails apply
per agent per tool per output. Number
12. Classic exam traps. Very common. One
agent with all tools. Evaluation equals
prompt review. Guard rails only for
safety, not actions. Event bridge for
strict ordering. No metrics needed if
answers look correct. AWS wants
observable constrained systems. Stack
one. Memory story. Lock it in. The
construction site. Orchestrator. Site
manager. Workers, electricians,
plumbers, step functions, construction
plan, event bridge, SQS, radios, and
task tickets, guardrails, safety rules,
metrics, inspection reports. You don't
trust a site just because it looks fine.
It add exam compression rules memorize
measure metrics prevent guard rails
complex flow step functions loose async
event bridge SQS big system multiple
agents if the answer lacks measurements
constraints it's incomplete what AWS is
really testing they're asking can you
run agents safely at scale not can you
write clever prompts if your answer
shows evaluation guard rails
orchestration separation of concerns s
you're answering at AWS Pro level. Real
example, agent evaluation guardrails and
multi-agent orchestration. Example one,
regulated financial agent step functions
guardrails. Scenario, a bank uses an AI
agent to assess loan applications, check
eligibility, prepare a recommendation.
This is regulated, auditable, and
high-risk. Multi-agent setup
orchestrator agent receives application
controls flow worker agents risk
assessment agent policy validation agent
recommendation agent orchestration
choice AWS step functions why steps must
run in order each decision must be
logged retries must be controlled
auditors must see exactly what happened
hash guardrails applied risk agent
cannot approve loans recommendation
agent cannot modify records Max steps
enforced. Tool allow list enforced.
Evaluation and metrics sent to Amazon
Cloudatch. Loan assessment success.
Policy violation count. Guardrail
triggered agent latency mess. Exam
takeaway. Quote regulated ordered plus
auditable step functions strict
guardrails. If the exam mentions finance
audit explanability, step functions
wins. Example two. Customer support
swarm event bridge SQS. Scenario. A SAS
company uses agents to classify tickets,
draft replies, suggest fixes, notify
humans if needed, high volume, loose
coupling, speed matters more than order,
multi-agent setup, classifier agent,
drafting agent, knowledge lookup agent,
escalation agent, each can work
independently. Orchestration choice,
Amazon event bridge, Amazon SQS. Why?
Event-driven fanout agents don't depend
on strict order at least once delivery
is fine. scales massively. Guard rails.
Drafting agent cannot send messages.
Escalation agent cannot call external
APIs. Content safety filters on
valuation and metrics. Cluation and
metrics. Tickets autoresolved. Human
escalation rate. Agent failure rate.
Exam takeaway. Loose async high
throughput event bridge SQS. If the exam
says event driven decoupled fan out,
don't pick step functions.
Example three, agent evaluation catching
a silent failure scenario. An agent
answers HR questions. Users complain. It
answers, but sometimes it's wrong. No
crashes, no errors. Bad design. What
fails exams? No metrics. No tracing.
Answers look fine. Correct AWS design.
You add metrics. Agent task success.
Agent fallback used. Incorrect tool
selection and tracing. Which documents
were retrieved? Which tools were called?
Which guardrails fired? You discover
agent often skips validation step. Jump
straight to answer. Fix. Add guardrail.
Must validate before respond. Add
evaluation metric. Validation skipped.
Exam takeaway. Open quote. Evaluation
vibes. Metrics reveal silent failures.
Close quote. If the question says
monitor performance, metrics traces.
Example four. Guard rails preventing
real damage. Action control. Scenario.
An operations agent can read system
status, restart services, scale
infrastructure,
guardrail design, read only tools
allowed by default, restart scale tools
require explicit approval, human in the
loop, max actions per session enforced.
What happens in practice? Agent detects
service latency is high. Without guard
rails, agent restarts production. With
guardrails, agent recommends action,
triggers approval workflow, no direct
execution.
Guardrails are about actions, not just
content. If the exam mentions prevent
unintended side effects, action
guardrails
step functions versus event bridge SQS.
Real decision examples. Pick step
functions when approval workflow must
execute in order, exactly once,
auditable history, regulated system.
Pick event bridge SQS when fan out event
driven independent agents background
processing high throughput. If the
question says both often orchestrator
step functions workers event bridge SQS
that hybrid answer is very exam static
one real world framing static agent
roles guard rails metrics definitions
orchestration topology plus one current
execution design once evaluate every run
one memory story lock it in theater
production orchestrator director workers
actors step function script event bridge
SQS backstage radios Guard rails, safety
rules, metrics, nightly reviews. A show
that looks fine can still be unsafe.
Ultrashort exam cheat sheet. Measure
Cloudatch metrics. Prevent guard rails.
Ordered and auditable. Step functions.
Async and scalable. Event bridge SQS.
One big agent.
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