TRANSCRIPTEnglish

30 Years of Business Knowledge in 2hrs 26mins

2h 26m 15s29,249 words4,014 segmentsEnglish

FULL TRANSCRIPT

0:00

I am good at only one thing business for

0:03

the last 30 years I built 19 companies

0:05

and invested in 78 startups people ask

0:08

me every day to be their mentor and to

0:10

help them and they've even offered me

0:11

£10,000 to help them just for one day in

0:14

business I don't want to charge people

0:16

for help I want to give you the

0:17

knowledge for free and today I'm going

0:19

to give you everything you need to start

0:22

a business to grow a business to

0:24

maintain a business and to sell a

0:25

business but if you can't stay on this

0:27

video for 5 minutes without clicking on

0:30

off I've got some news for you you're

0:32

probably not going to make it I'm now

0:34

going to list all the things I'm going

0:35

to go through in the next 45 minutes to

0:38

change your mindset give you the tools

0:40

you need to be successful and hopefully

0:42

create new Pathways in your brain that

0:44

give you the chance to be successful the

0:46

very thing that the education system

0:48

does not want you to be is free working

0:51

for yourself controlling your own Des So

0:54

today we're going to cover how to start

0:56

a business with no money how to win and

0:58

the secret to it all in business how to

1:00

lose important how to do a mind map

1:03

which is much better than a business

1:04

plan much more liquid how to find

1:06

purpose very important to motivate you

1:08

to get up in the morning to motivate

1:10

your team to get up in the morning and

1:11

to motivate customers to want to work

1:13

with you how to find a co-founder

1:15

something that I personally believe is

1:17

like having a relationship partnership

1:20

it can change everything if you have the

1:22

right co-founder and can give you that

1:24

accountability that we all need how to

1:26

sell everybody can sell there's no such

1:29

thing as people that are good at selling

1:30

and people that aren't good at selling

1:31

they're just people that haven't been

1:32

taught the system of selling everyone

1:34

can sell everyone must learn to sell it

1:36

is the key to unlocking Freedom how to

1:38

Market your business how to PR yourself

1:41

and your business how to get an investor

1:43

and I'll go through many different ways

1:45

around that subject you can get an

1:47

investor how to get sponsors often an

1:50

untapped secret source to making a

1:53

business grow without needing an

1:54

investor so we'll get into that how to

1:56

build a company brand because I honestly

1:58

think value comes from building a brand

2:01

not a business and we'll go into what a

2:03

brand is and how to build one how to

2:04

build personal brand which in this day

2:06

and age without doubt is vital you can't

2:09

really build a company today without

2:10

having a personal brand and I'll get

2:12

into personal brand on a public stage

2:14

and personal brand within your industry

2:17

how to hire how to grow how to build how

2:21

to go Global which is easier than it

2:23

sounds and probably very important so

2:25

you're not stuck in one market and

2:26

leaving yourself vulnerable how to get a

2:28

mentor there is a way to do it and

2:30

nearly Nobody Does it and how to avoid

2:33

big mistakes but accept luck into your

2:36

life make luck happen in your life and

2:39

finally how eity works and how to sell

2:42

your business at the end of this video

2:44

you will know everything that's taken me

2:46

35 years to know you will be changed if

2:50

you watch this video and I promise you

2:52

at the end of it it will cost you

2:54

nothing and you'll never regret it how

2:57

to start now most people tell you to

3:00

start a business when you have an idea

3:02

that's not where a business starts a

3:04

business starts with a feeling an

3:06

instinct that perhaps you need to make a

3:08

change and then applying yourself to

3:10

learning what is the best way to build

3:12

something that you love now everybody

3:15

tells me that starting a business is

3:17

filling a market Gap or finding a niche

3:20

that is not true one of my most

3:21

successful early companies was a company

3:23

called fluid this company turned into

3:25

one of the biggest agencies in Asia

3:27

which I sold a price waterhous Cooper

3:28

for more money than I ever need and when

3:30

I launched that company there was 500

3:32

other businesses doing almost exactly

3:35

the same so how did I manage to win I

3:38

didn't have an original idea like

3:40

everybody tells you you've got to have

3:41

to start a business you don't start with

3:43

an original idea you start with

3:49

what you

3:52

like

3:55

doing now I love helping businesses and

3:58

people succeed I love marketing I can

4:01

spend all day long studying and

4:04

understanding marketing every time

4:06

someone launches a new business I want

4:07

to understand how they made it

4:08

successful I'm obsessed I enjoy it it's

4:11

my hobby there is no work life balance

4:13

there is only syncing up your life with

4:16

your business and so I believe the first

4:19

step in starting a business is following

4:20

your passions now everybody tells you

4:23

that that's not the way to start a

4:24

business because often your passions

4:25

initially don't necessarily generate

4:27

Revenue but that's because you haven't

4:29

applied a business mindset to what you

4:32

love so I loved marketing and I started

4:35

a creative agency called fluid that

4:37

helped people come up with marketing

4:39

ideas to make their business successful

4:41

now there were many companies doing it

4:43

but not many of these people doing it

4:45

loved it like I did so I evolved my

4:47

marketing abilities pushed the

4:49

boundaries of what was possible used new

4:51

technologies like at the time Emil

4:53

marketing and direct marketing that no

4:56

one else was doing because I was

4:57

obsessed what is the latest thing and

4:59

for you the way you do it is youve got

5:01

to write down what you like doing and

5:03

got to write down what you don't like

5:05

doing what you love doing you've got to

5:07

get really good at and what you don't

5:09

like doing you've got to Outsource and

5:11

not do it the school system has taught

5:13

you the wrong thing that if you're not

5:14

good at something you need to spend more

5:16

time getting better at it that is a lie

5:19

you've got to spend more time getting

5:21

good at the thing you love to do get

5:24

obsessed by it and that's actually where

5:26

a business idea begins because once you

5:28

have figured out what you like doing the

5:30

next step is the

5:33

idea now again people will tell you that

5:36

you need to come up with an original

5:37

idea that's not true the second thing is

5:40

when it comes to an idea you can

5:42

actually combine forces with other

5:44

people so back to my example when I

5:46

launched fluid I loved marketing and I

5:49

met someone who could take my marketing

5:51

ideas and turn them into graphic

5:53

illustrations and Brilliant

5:55

presentations and abilities to help that

5:57

company in a visual way understand my

5:59

ideas idea so I teamed up with her and

6:01

created a 50/50 business partner I'll

6:03

come on to equity later in the video

6:05

that was literally the springboard to

6:07

one of the most successful companies in

6:08

Asia in this space so the key is not

6:11

coming up with an original idea and

6:13

trying to do it all on your own the key

6:14

is coming up with something you love

6:16

linked to what you do and perhaps if

6:18

there's a gap within your ability to

6:20

execute on what you love find a partner

6:22

so for example if you love writing then

6:26

write a book and maybe you need to find

6:28

a partner that can that book or find a

6:30

company that will publish that book or

6:32

get someone to help you like an agent

6:34

find someone that will publish that book

6:37

and that's where it really begins in the

6:38

idea phase it's got to link to your

6:41

passion and I'll come on to purpose

6:43

later but it's key you won't be able to

6:44

follow through and probably won't be

6:46

successful if you're not willing to do

6:48

the thing that you're doing more often

6:50

and all the time compared to other

6:52

people so you figured out what you love

6:55

doing and now you have an idea now the

6:58

idea itself can evolve from my point of

7:01

view when I started what I'm doing today

7:04

which is a platform to help you for free

7:07

the first thing I did was in fact a

7:09

podcast so the step after idea is step

7:13

one execution and execution involves

7:16

what is the first thing you can do to

7:18

make your business idea come to life and

7:21

for me in my example it was a

7:23

podcast but for you it might be a Blog

7:27

it might be a LinkedIn post it might be

7:30

setting up a social media handle and

7:32

starting to post up your photography

7:34

whatever the first step execution is do

7:35

not make it too hard for yourself in my

7:39

case sitting down interviewing people I

7:41

found interesting recording it and

7:43

putting it up would serve the purpose of

7:45

giving people mentorship in a podcast

7:48

for free which was my first step in my

7:50

mission in my recent business so all I

7:52

really did was get a microphone sit down

7:54

and record conversations now if you go

7:57

back and look at those very early

7:58

podcasts execution was not brilliant the

8:00

guests were good the execution was not

8:02

great I had a rubbish microphone I had a

8:03

rubbish camera and I slowly improved and

8:07

step one is come up with a simple

8:08

execution plan step

8:12

two in starting a business is consider

8:16

where the revenue is going to come from

8:17

now some people say you need this within

8:19

the idea phase and yes you can put it

8:21

within the idea phase but sometimes

8:23

Revenue doesn't actually make itself

8:25

clear to you start so an example if

8:27

you're a photographer and you think

8:29

you're going to make your money charging

8:31

by the hour for your photography skills

8:33

you're probably limiting yourself right

8:35

so you're probably better off initially

8:37

taking pictures of things you love and

8:39

putting them up online and seeing if

8:41

people would buy them seeing if people

8:43

would license the pictures experimenting

8:45

with Revenue models and seeing what

8:47

sticks sure maybe people will book you

8:50

by the hour but why would you start off

8:52

with a revenue model that limits

8:53

yourself so I think when building a

8:54

business the thing to really think about

8:56

is not necessarily Revenue but

8:58

experimenting with different ways to

8:59

make money from the thing that you are

9:01

doing so again when I launched fluid

9:03

most companies charge by the hour for

9:05

their marketing consultancy service we

9:07

didn't we charged by the outcome of what

9:09

we did so if we helped a company be

9:11

successful sell more product we took a

9:12

percentage of those sales now that was

9:14

not part of most companies business

9:16

models because most people start with an

9:18

idea and then they do a revenue model

9:19

and then they start famous quote is

9:21

everyone's got a plan till they get

9:22

punched in their face and the truth is

9:24

when you launch a business you just want

9:25

to keep yourself nimble like a boxer you

9:27

want to see what is going to be the best

9:29

punch combination for you to make your

9:30

business work and finally when starting

9:34

a business step three is you've got to

9:37

make sure your purpose is strong now

9:39

you've made sure that you enjoy what you

9:41

do and that's great because that's going

9:43

to help you get up in the morning but

9:45

actually I believe new businesses today

9:48

need to think about what they're going

9:49

to do to make a difference in the world

9:51

how are you going to make sure that

9:52

people want to work with you how are you

9:54

going to make sure that what you're

9:55

doing isn't just for profit because if

9:57

it's just for profit everybody that

9:58

works for you is going to want more

9:59

money everybody that's working with you

10:01

is going to want to pay you less but if

10:03

you have a purpose bigger than yourself

10:05

and identify that purpose and install it

10:06

in your business I promise you you won't

10:09

be managing people anymore one of the

10:10

biggest stresses of building a company

10:12

you won't have to manage people because

10:13

you only have to manage purpose now I'm

10:16

going to go into more depth how this all

10:18

works but a lot of what I've talked

10:20

about here already has cost you no money

10:23

you haven't had to spend any money now

10:25

even if your idea is to launch an app

10:27

that cost a million pounds to develop

10:29

start off with a service business start

10:31

off with a revenue based model that can

10:34

get you there so an example is Airbnb

10:36

when they launched they actually sold

10:39

serial boxes at conventions it was

10:41

enough to be similar to Airbnb because

10:43

some were the first accommodation Airbnb

10:45

ever sold what at conventions people go

10:47

to see Obama speak go and see different

10:50

politicians speak at these conventions

10:52

and they would rent out rooms on& later

10:54

but initially they sold serial boxes

10:56

Obama reels at this event

10:59

at these events to get to know their

11:01

customers connect to their customers

11:02

have a conversation with their customers

11:03

and make money and that is the money

11:05

they use to initially get the business

11:07

going so I will come on to other steps

11:10

later now in the video about raising

11:12

money and other ways to do this but if

11:13

you do these first few things your

11:15

business is up and running it's cost you

11:17

no money and I promise you because it

11:18

will have purpose because you like it

11:21

and because there's a revenue model

11:22

behind it you will do it it will happen

11:24

so how to win in business let's say

11:26

you've already got a company you're not

11:28

winning and you want to win or you want

11:29

to know the secret formula to winning

11:31

and having built nearly 19 companies I'm

11:33

on my 19th business now how to win in

11:35

business is actually very simple now I

11:37

mentioned earlier having purpose and you

11:40

personally being passionate about it

11:41

that's definitely going to give you an

11:42

edge because most people are not loving

11:44

what they're doing so if you are you're

11:45

already winning but there is a secret

11:47

formula to winning and that starts with

11:49

a couple of things number one

11:53

delayed

11:56

gratification spelled completely wrong

11:59

get what I mean though right delay

12:01

gratification is the number one reason

12:03

that businesses win you don't rush to

12:07

charge customers for example you let

12:10

them help you succeed so the first

12:13

customer I ever got in my agency fluid I

12:16

actually did the work for free now a lot

12:18

of people say don't do the work for free

12:20

I don't agree I built up a relationship

12:22

with that customer overd delivered when

12:24

it was free and that meant once they

12:27

were happy not only did they use me

12:28

forever for the 16 years that I ran that

12:31

company they also recommended me to

12:33

everybody they felt like they were part

12:35

of my early Journey getting your

12:37

customers on side is another element of

12:40

winning but realizing that if you delay

12:43

getting gratification you will make more

12:45

money and there's so many examples of

12:47

this if you look at big businesses they

12:49

spent years making no money and then

12:51

when they had the system all in place

12:54

huge databases for example then they can

12:56

monetize and people don't wait long

12:59

enough the other thing you can do is

13:01

have a very strict moral cod with in

13:02

your business a culture culture will eat

13:04

strategy for breakfast every single time

13:06

you've got to make sure that your

13:08

culture in the company is client Centric

13:11

a good example of this is Amazon I'm

13:13

just saying that they do actually focus

13:15

on their customers as a culture and I

13:17

think that a lot of people are too busy

13:19

for example thinking about how they can

13:21

get money out of their customer and not

13:23

thinking how they can bring value and if

13:24

you want to win bring value you want

13:27

loyalty bring value value you want them

13:30

to follow you promote you share you on

13:34

their stories care about you talk about

13:36

you when you're not in the room then

13:37

show them some love it sounds simple but

13:40

people don't do it because they're too

13:43

busy not waiting for the payoff and too

13:46

busy not installing a culture of

13:48

patience a culture of caring about your

13:51

customer and then the final

13:53

thing is luck now luck is not a

13:57

subjective thing luck I have discovered

13:59

is hackable and you can hack luck three

14:02

ways first be persistent and what I

14:06

mentioned earlier about purpose and

14:07

loving what you do will help you be

14:09

persistent you have to outlast other

14:11

people when I launched my company fluid

14:13

in Hong Kong I had so many competitors

14:15

but slowly but surely they all shut down

14:18

went bankrupt they didn't care like I

14:21

did and I think that whole luck thing is

14:23

about persistence that's number one

14:25

number two in hacking luck is know your

14:28

destination what what is success for you

14:30

what will make you happy what do you

14:33

want big company small company and by

14:35

the way a big company is much easier to

14:38

run than a small company aim for a big

14:41

company is my recommendation but that's

14:43

my opinion it might not work for you so

14:45

I suggest you to find success for

14:48

yourself today success for me is having

14:50

the time to take my son to school and be

14:52

able to pick him up is having time to do

14:54

the exercise I want to do that's how I

14:56

define success so I never sell hours and

14:58

we'll come to that in a little little

14:59

bit why you should never sell hours but

15:01

luck is hackable you have to be

15:04

persistent you have to know your

15:06

destination and finally you have to

15:09

learn to take risk be careful with

15:12

sayings out there trying to trick you

15:14

into options that are not true so the

15:16

worst one is the harder you work the

15:18

luckier you get that is not true that is

15:20

a lie a lie designed to make you work

15:23

hard if it was true every nurse in this

15:25

country would be a millionaire it is not

15:28

true that working hard equals success

15:30

what equals success is taking risk you

15:33

have to learn to take risk lean into

15:36

fear learn to love fear embrace it and

15:39

then you can take more risk and the more

15:40

risk you take the luckier you get learn

15:42

to build culture into your businesses

15:44

about the long term and learn to hack

15:46

luck you will win the secret to it all

15:50

is learning to accept that you could

15:52

lose everything and it doesn't matter

15:54

you've got to be willing to risk it all

15:56

take a chance and go for it do not rush

16:01

do not see this as anything but a

16:03

marathon it's not a Sprint enjoy the

16:06

journey don't rush no one can beat you

16:08

if you do it so delay gratification is

16:10

key Brands like Facebook and Instagram

16:12

although I'm not a fan necessarily of

16:14

these platforms they personify this

16:17

concept they did build massive massive

16:20

user bases but they didn't monetized

16:23

them at the beginning they waited they

16:25

just kept building value in their

16:28

platforms for the users and more people

16:30

kept signing up and they didn't actually

16:32

monetize for a very long time I think

16:34

Facebook was near 10 years before it

16:36

started making money and although I'm

16:38

not suggesting you wait 10 years and

16:40

those companies have different

16:41

investment structures which we'll talk

16:42

about a bit later it is important to

16:44

understand how important this is to

16:46

building a successful long-term business

16:48

do not think about making money straight

16:50

up build a brand not a business and

16:53

those businesses like Facebook and

16:54

Instagram they waited a decade before

16:57

they started monetizing and as soon as

16:58

as they started monetizing Facebook in

17:00

particular it started to decline as a

17:03

brand less people liked it too many ads

17:06

on the screen too many annoying buttons

17:08

that didn't have any relevance to them

17:09

because they were suddenly trying to

17:10

make their client happy The Advertiser

17:12

and no longer focused on the user in the

17:14

same way so be careful but that is how

17:17

you build massive economic modes people

17:19

like Google similar at the beginning no

17:21

Revenue YouTube at the beginning no

17:23

Revenue focus on building something that

17:25

has value for people delayed

17:27

gratification is one of the secet

17:29

weapons in building a sustainable large

17:31

and successful business that you love

17:34

next up how to lose it might sound like

17:36

a strange title but it's the number one

17:38

thing I've noticed that people don't

17:39

learn to do that doesn't allow them to

17:42

be successful this all stems back

17:44

probably to school where you were told

17:46

that success was getting an a it's not

17:50

success is actually accepting failure

17:53

learning to bounce back from failure

17:55

embracing failure having learnings from

17:57

the businesses that I have been in

17:58

involved in that have failed have

18:01

allowed me to be successful I guarantee

18:04

you if I hadn't lost a million pounds on

18:06

doming comic book business I wouldn't be

18:09

rich or successful today I needed to

18:11

learn how to fail I needed to accept

18:15

losing it's key and so how do you build

18:19

the stamina and the ability to lose the

18:21

first thing you realize number one don't

18:26

let things

18:29

own

18:32

you if you let things own you you are

18:35

controlled by the very thing that's

18:37

meant to bring you pleasure you have to

18:39

learn to lose those things and not care

18:42

about those things the second thing to

18:46

lose you need to

18:49

let your short-term

18:55

ego go now ego is actually a very

18:59

powerful motivator and there are

19:01

different types of ego the ego I'm

19:03

talking about here is driving around in

19:05

the right car to give an image to people

19:08

that don't care about you that you are

19:10

successful do not worry about this learn

19:13

to enjoy looking like you're a loser let

19:16

people underestimate you it is so

19:19

powerful to be underestimated by your

19:22

competition even by your customers

19:25

because if they think you can't deliver

19:27

and you do then brilliant do not worry

19:30

about losing learn to be a d student

19:34

love to fail that's why 80% of a

19:37

students end up working for D students

19:40

because a students are scared to lose

19:43

they don't want to lose they always want

19:45

to get an A they always want to be seen

19:47

as the smartest person in the room don't

19:49

worry about it learn to lose learn to

19:51

embrace getting a d getting a D in

19:54

business means take

19:59

your

20:01

time don't let someone else decide

20:04

whether or not your success or not do

20:06

not let anybody else tell you how to do

20:09

things and ironically power up your ego

20:12

in a different way an internal ego that

20:15

tells you you're not a loser you know

20:16

where you're going no matter what people

20:18

judge you based on the car that you're

20:20

driving or where you're living or what

20:22

you do with your day don't let them

20:25

decide that you're a loser let them

20:28

think what whatever they want learn to

20:30

love losing learn to embrace failure I

20:34

promise you if you think that the worst

20:37

is if you try something and you lose

20:38

everything it doesn't matter you can go

20:40

again you will succeed I guarantee it

20:44

next up I want to teach you something

20:45

practical how to do a mind map so many

20:48

people teach you in business to do a

20:50

business plan forget that there is

20:53

no use for a business plan what you want

20:55

to do is map out where your business

20:57

could go how it could go and understand

21:00

the different directions in which to

21:01

take your business and I'm going to go

21:03

through how to do a mind map next now I

21:05

have never seen anyone teach anybody how

21:08

to do a mind map and the reason I think

21:10

that no one teaches this is because

21:12

there's no template to sell you there's

21:13

no product to sell you around a business

21:16

plan has a million ways to make money

21:18

out of you and none of it works these

21:20

business plan things actually kill

21:22

companies I've seen people who have

21:24

massive business plans stick to it and

21:27

die a my map however will cost you

21:30

nothing to do and actually leaves you

21:33

Nimble and free to explore where the

21:35

business can go and it's so simple it

21:38

starts in the Middle with your

21:41

hobby whatever that is what you love to

21:44

do second part of a mind map is the

21:49

business I can't spell but don't judge

21:51

me for that luckily I know I'm doing a

21:53

business what is the business so what is

21:55

your hobby what do you love to do and

21:57

ideally it now links to the business now

21:59

with the business and I'm going to use

22:01

my company as an example hopefully it

22:03

translates into what maybe your idea is

22:06

but in my business which

22:08

is what we call free

22:12

Humanity the name probably gives it away

22:14

what we want to do we want people to be

22:16

free to do what they love So within free

22:18

Humanity this is what I did when I first

22:20

started the business four years ago I

22:21

looked at different ways that I can make

22:23

the business work so off here I wrote

22:27

podcast right actually as I mentioned

22:29

earlier this is one of the first things

22:31

I actually did so from a podcast what

22:33

comes off it well I build a

22:37

network right I'm now doing a mind map

22:39

of something I actually have already

22:40

done to illustrate how mind Map works

22:43

when you're building out a business of

22:45

value so one of the benefits of doing a

22:47

podcast was a network in my case I

22:48

managed to interview over 200 of the

22:50

world's most successful entrepreneurs

22:52

which are now part of my life and help

22:54

me with what I'm doing help you on help

22:56

bank.com that was one of my I and it was

22:59

on my my map Network the second thing

23:02

was

23:03

Brands I realized if I did a podcast I

23:06

could probably make revenue from Brands

23:08

now with a my map you can get bigger and

23:11

bigger and bigger with my maps there's

23:12

no there's no stopping how big a my map

23:14

can get just like your brain is infinite

23:16

in its ability to think mind map is also

23:19

infinite and when I wrote the original

23:20

mind map out for my business I thought

23:22

Brands and then I started listing them

23:24

so in my case

23:25

GoDaddy uh tide banking

23:29

Adobe these were brands that I felt were

23:33

a fit with what I wanted to do give

23:35

people the ability to start their own

23:36

business be free do what they love so I

23:38

listed out all the brands that I could

23:40

work with I also listed in my original

23:43

mind map and I didn't do it at the

23:45

beginning but it ended up becoming part

23:47

of what I did was an

23:50

app and an app that would focus on free

23:55

help for people

23:58

now at the time I didn't have the name

24:00

that I now have which is help bank.com

24:02

but I knew that I needed to build a

24:04

scalable way of giving people knowledge

24:07

now what I didn't know back then that I

24:09

know now quick bit of insight is that

24:12

app is overused as a word it's actually

24:14

not an app that you need to build at the

24:15

beginning for most platforms you need to

24:17

build a web-based platform why well if

24:20

you build an app you have to go in the

24:21

app store or in the Google Play Store

24:24

you get restricted by one of those two

24:25

locations so people that have a Samsung

24:27

phone access the Apple Store to download

24:30

your app why would you when you launch

24:31

something restrict people from getting

24:33

access to it plus if it's web based

24:36

people can just log in straight from a

24:38

web browser any web browser that aside I

24:40

realized in my early days I needed to do

24:43

an app and from that I would do free

24:45

help and from that I would be able to

24:47

connect the network that I built in the

24:50

podcast to the free help the people that

24:52

I had interviewed in the podcast the

24:54

knowledge that I was capturing in their

24:56

case I could connect now that Network

24:58

being built via the podcast to the help

25:00

on the platform this is how it's

25:02

actually played out the next thing I I

25:04

spent time thinking about was

25:07

team and on a my map I thought about who

25:10

I actually need now because I knew I was

25:12

going to do a podcast I knew that I

25:14

needed an

25:16

editor but I also know my weaknesses so

25:19

I know I need an accountant someone

25:21

that's going to take care of the admin

25:24

these are things that I don't enjoy

25:25

doing so I I know what to do but I also

25:29

realized with the network that I build

25:30

through the podcast that I could have

25:34

Partners so it's not just employees but

25:38

Partners I could link to the team again

25:41

working with the people that I'd spoken

25:42

to on the podcast I could connect them

25:44

people that were going to work on the

25:45

app I could connect them although

25:47

they're not necessarily on my payroll

25:49

they are people that perhaps are

25:50

connected to my mission want to help

25:52

people and they can become part of my

25:54

extended team now within the team

25:56

structure I can also start thinking

25:57

about things like if I have an editor

25:59

maybe that editor hires editors or I

26:02

hire editors but you can start breaking

26:04

down what you actually need within your

26:06

team right now as a mind map you start

26:09

in my opinion with what your hobbies are

26:11

what you enjoy doing you're then

26:13

building a business around it and then

26:15

you're thinking about different things

26:16

that this business is going to need now

26:18

one of the things that I uh spent a lot

26:21

of time thinking about that I haven't

26:22

yet done but will be coming soon in my

26:24

platform was what else I could do that

26:26

would scale the business give it what it

26:29

needed resource-wise without necessarily

26:31

me being involved in it and at that time

26:33

back four years ago the word was

26:35

merchandising so I wrote down

26:38

merchandising now I think it's actually

26:40

evolved now it's beyond merchandising

26:42

but um from that I wrote down of course

26:45

what everyone was doing four years ago

26:48

t-shirts and caps that sort of stuff

26:51

right stuff that you know maybe the word

26:53

free Humanity would look pretty cool on

26:55

and I thought about in those days uh

26:57

things like like sweets and products

27:00

that perhaps we could

27:02

launch and I wrote down basically any

27:04

way merchandise wise we could make money

27:08

now what's interesting is I'm about to

27:09

launch a sweet brand called bus's it's

27:12

taken four years to get to this part of

27:13

the my map but it was on there it was

27:15

always on there and ironically when I

27:17

was building team if anyone said to me

27:19

when I was interviewing them they had

27:20

some experience with sweet business I

27:21

made a know and kept them as someone

27:23

maybe could help us in the future same

27:25

with merchandising anytime I spoke to

27:27

anybody that was perhaps looking at

27:28

starting a t-shirt brand or working on

27:30

Building Product I'd see if perhaps they

27:32

want it to work be in the future because

27:33

once you know in your mindmap one of the

27:36

things that's going to come up in the

27:37

future you can look out as you're

27:38

building other things for the very thing

27:40

that's going to help make that happen so

27:42

this is a my map is is literally mapping

27:45

out all the different things and

27:46

different ways that your business can go

27:48

it's fun it's simple there's no template

27:51

you can download and pay someone for you

27:53

don't need it and the beautiful thing

27:54

about a mind map is you're not fixed you

27:56

can start adding Bubbles and adding

27:58

things as things evolve as people and

28:01

the world change you can start adding

28:04

things and adding connecting the

28:05

different dots between parts of your

28:07

business something a 20page document

28:09

will never let you do because it's too

28:10

linear so that's a mind map I hope it's

28:13

a useful practical tool for you going

28:14

forward how to find purpose now this

28:17

word purpose might sound woooo they

28:19

don't teach you it at school in my

28:21

opinion for a reason because if you

28:23

understand purpose you're very unlikely

28:25

to work for someone else purpose is a

28:27

very personal thing you can find other

28:30

people with purpose you can find your

28:32

tribe you can be free but finding

28:34

purpose is not an easy thing and it's

28:36

not something you've been given any of

28:37

the tools in which to make happen so

28:40

what is the first step in finding

28:41

purpose and it's a very obvious step

28:44

that people do not to you think about

28:48

it now the problem is if you say you're

28:52

thinking about purpose people might

28:54

laugh at you other people try to throw

28:55

silly jokes out there like 49 and

28:58

they'll throw you off or purpose will

29:00

get so complicated in your head because

29:02

you've not really thought about it

29:03

before you'll give up and go back to

29:05

your old ways you need to think about

29:07

purpose what is your purpose we used to

29:10

live in tribes of 5,000 and we used to

29:13

work on a method called give without

29:15

take not give and take we used to help

29:18

each other because it would make our

29:19

tribe better not because we'd make money

29:22

from it you ask me for help I will give

29:25

it to you for free the world will be a

29:27

better place I get better at giving you

29:29

that help for free I'd become an expert

29:31

at giving that help for free eventually

29:33

when I'm not in the room people will

29:35

talk about me and what I do because I

29:36

become so good at helping people but I

29:39

think today that doesn't fit The

29:41

Narrative of working at a call center

29:43

and piing up the phone and doing what

29:44

you're told in a factory that Henry Ford

29:46

created so when the school system was

29:48

developed the word purpose wasn't

29:49

included in any of it they asked the

29:51

wrong question of you what are you going

29:53

to do when you grow up is what schools

29:54

say that's not the right question what

29:56

you should be asked is what problem are

29:58

you going to solve so the second step in

30:01

thinking about and finding hopefully

30:03

purpose is

30:07

what

30:11

problem

30:13

matters to

30:17

you now at first nothing might spring to

30:19

mind if something has jumped into your

30:21

mind then great in a minute I'm going to

30:23

explain how you action that but if it

30:25

hasn't jumped into your mind start

30:27

thinking about what problems have

30:29

actually affected you big or small now

30:31

it can be really simple like the banks

30:33

aren't open early enough for you or the

30:36

swimming pool you wanted to go to

30:38

doesn't let you swim the time you want

30:40

it might sound silly but you start

30:41

thinking about problems that bother you

30:44

and your brain wakes up the entrepreneur

30:46

muscle in your brain that helps you

30:49

figure out how to solve that problem now

30:51

it might be that the bank's not opening

30:53

on time isn't a problem you're going to

30:54

solve but if your brain starts thinking

30:56

about that problem and how it can solve

30:58

it you might begin to understand how to

31:00

find purpose the third thing you can do

31:03

is start breaking down how to make your

31:06

life and that purpose match now

31:12

matching what you do in your day and

31:15

your actual purpose is often easier than

31:18

you think I've met hundreds and hundreds

31:20

of people who tell me what their dream

31:22

is and it turns out that their dream is

31:26

often just 3% % difference from their

31:28

existing life you know between

31:30

chimpanzees and humans only 3%

31:32

difference in the DNA and often for

31:34

example I met someone that wants to do

31:35

their own catering business they're

31:36

working in someone else's catering

31:38

business they're just missing this video

31:40

in their life to figure out how to turn

31:42

what they feel is their purpose to make

31:43

cakes for someone and make them smile

31:45

and own that business into that business

31:48

they're just missing knowledge they're

31:50

also not realizing that actually their

31:52

purpose is nearly there in fact I would

31:54

argue that the system sometimes wants

31:56

you to feel like you're getting a enough

31:58

satisfaction that you don't need to make

32:00

a change so in other words if you are

32:01

working for someone else baking cakes

32:03

even if they're not using the

32:04

ingredients you would use or they don't

32:06

care about the customer the same way

32:07

that you do at least you are baking but

32:09

you got to break free from this thinking

32:11

you've got to realize that if you're

32:13

going to do your purpose you have to

32:15

learn what I said earlier take risk but

32:18

most importantly to truly know yourself

32:21

I once interviewed a billionaire on my

32:22

podcast and I asked him how did you

32:24

build your intuition and he said to me I

32:27

used to go on asked my mom or my dad a

32:29

question when I was young and they both

32:31

used to say to me you know the answer

32:34

you know it never gave him the answers

32:37

so he had to go away and figure out the

32:39

answers for himself and that in itself

32:41

is the point I'm trying to make here you

32:44

have a purpose yes I can help you get

32:47

there but you need to ask yourself what

32:50

is that purpose how are you going to

32:51

make it happen how you going to get

32:53

there and you do it by thinking about it

32:55

asking yourself not what you're going to

32:56

do when you grow up but what problem you

32:58

want to solve and then matching your

33:00

life to that problem the final thing

33:02

I'll say you don't have to do this thing

33:04

on your own let's say you care about

33:07

climate change and I would just say we

33:09

don't need to save the planet we need to

33:10

save humans when the humans are gone the

33:12

planet will be fine but let's just say

33:14

you care about saving the planet you can

33:17

go and work with other people doing

33:18

something in this space the only thing I

33:20

would say to you is make sure you ask

33:21

for Equity wherever you work I'll come

33:23

to that a bit later how you do that and

33:25

why you should do that but that can be

33:28

still a way for you to have the life you

33:31

want you can find your purpose and then

33:33

go work with someone that's actually

33:35

doing it so in my organization behind

33:38

the camera right now there a whole group

33:39

of people talented people that care

33:41

about the same thing as me so they can

33:43

go off and help help people in their own

33:46

way like they want to or we can come

33:48

together as a team and solve the problem

33:50

together that people don't have the

33:51

knowledge they need to do what they love

33:53

what I have noticed is that once you

33:55

find your purpose and this is what you

33:56

need to be careful of is that you don't

33:58

think that it's such a big purpose like

34:00

solving the world's problems that you

34:02

don't do it you can team up with other

34:05

people to do it and I will tell you 1 +

34:07

1 equal

34:09

11 remember that once you know your

34:12

purpose you can seek out people and

34:14

communities and old days tribes to help

34:17

you go and fix this problem with other

34:20

people but if you don't know what that

34:23

purpose is you won't do this and you

34:25

will get stuck working on someone else's

34:27

purpose someone else's Destiny and I

34:29

promise you it's harder to work for

34:30

someone else than work for yourself

34:32

despite what you have been told how to

34:34

find a co-founder now if you're someone

34:37

that likes to work alone you can p skip

34:39

this bit but I would say to you before

34:41

you do make sure you understand the

34:43

power of a co-founder sometimes we get

34:45

caught in our own ignorance bubble we

34:46

think we know what we know but you don't

34:48

know what you don't know so be cautious

34:51

before you skip this section you're

34:52

absolutely sure that a co-founder cannot

34:54

bring you value I will tell you first

34:56

out why a co-founder bring you value

34:58

it's a bit like if you get a gym

34:59

membership you probably don't go to the

35:01

gym but if you have a buddy who goes to

35:04

the gym every morning you often have

35:06

accountability and you go for me that's

35:08

one of the number one reasons I love

35:10

having a co-founder now there is a

35:11

counterargument to having a co-founder

35:13

you'll hear from many people which is

35:15

well why would you give up 50% of your

35:16

company to have a co-founder I

35:18

personally would rather have 50% of a

35:21

business I enjoy that's successful than

35:24

100% of a nightmare and a failure and I

35:27

honestly think think with all my heart

35:29

that if you get a co-founder your life

35:31

is better how do you get a co-founder

35:33

and what should you look out for is

35:35

something I'm now going to cover but I

35:36

want to to say you have to think

35:38

carefully about the equity structure and

35:40

later in this video I'm going to talk

35:41

about equity and it's going to be

35:42

important it's going to connect back to

35:44

this but for now I'm just going to talk

35:45

in this bit about how to get a

35:47

co-founder now the first step is to

35:49

identify what I said earlier which is

35:52

what do you love to

35:54

do and what do you hate to do be honest

35:58

be clear hate and love right hate and

36:01

love now once you've identified what you

36:04

hate to do and what you love to do you

36:06

can identify what is the

36:09

perfect

36:10

co-founder because you want

36:13

someone that has the opposite skill to

36:16

you but and this is very important when

36:18

looking for a co-founder I'm going to

36:19

put it as number two has the

36:22

same moral

36:26

code this process of finding a

36:28

co-founder is pretty much the process of

36:29

probably finding a partner in life

36:31

you're going to spend a lot of time with

36:32

this person this person is going to

36:33

become literally your business life

36:36

partner and if you do it right it is for

36:39

life like I have in business done

36:42

businesses with people and even when

36:43

I've sold that company I've done another

36:45

business with them if you get it right

36:47

it is a lifelong partnership and so you

36:50

want to make sure you're honest and

36:51

clear about what you hate doing and what

36:53

you love doing so that the person comes

36:54

in and works of you one doesn't question

36:57

you Crossover with you lets you run your

36:59

area and gives you respect equally you

37:01

have the same with what they do you

37:04

write down exactly in

37:07

detail what this person looks

37:11

like and I would go as far as to say you

37:15

write down what how tall they are what

37:19

they look like how they speak their

37:21

background where they're from everything

37:23

you can possibly think of just as if

37:25

you're picking a partner in life what

37:27

what is it you're looking for write down

37:29

every detail the reason I say the more

37:31

detailed you are with it the more likely

37:33

you are to manifest it you aren't going

37:35

to be looking out for something unless

37:37

you make it very clear what you're

37:38

looking for I mean it's the red car

37:40

Theory right if I suddenly tell you the

37:42

words red car you're probably going to

37:44

see a lot of red cars but if I don't

37:46

mention red cars you probably haven't

37:47

seen one at all today you have to list

37:49

out what you want so you've identified

37:52

what you love doing and what you don't

37:53

love doing you've identified your own

37:55

moral code and a moral code I'm can go

37:57

into it a little bit more it's quite a

37:59

complicated thing but there is one quick

38:00

hack on this I can give you whenever I'm

38:02

trying to find out whether or not

38:03

someone's good I don't care about money

38:06

I care about reputation so I don't want

38:08

to accidentally end up working with

38:09

someone that all they really care about

38:10

is money and I have this test to check I

38:12

will say to them what if from this day

38:15

until you're 70 so let's say you're 30

38:17

now in the next 40 years you'll have the

38:19

most amazing life three houses one in

38:22

New York one in Hong Kong one in London

38:24

anywhere you go people will love you

38:26

private jets everything you need for the

38:28

next 40 years that's your life and in 40

38:31

years time however there is a catch

38:33

you'll get to 70 and then everyone will

38:35

find out that you're a financial fraud

38:37

that you tricked people to get here and

38:39

that your life generally will be very

38:42

different people will look at you

38:43

differently maybe then you'll die and

38:45

maybe it doesn't matter but that's your

38:46

life do you want to take the deal I'm

38:48

surprised how many people say yes I

38:50

would say 50/50 people say yes they take

38:52

that deal they'll have 40 Years of a

38:54

good life for a bad reputation at the

38:55

end be careful what people like like

38:57

that is what happens in my brain right

38:59

because that is the murof story that is

39:01

what murof did his son's committed

39:03

suicide his name is in the dirt no one

39:05

ever wants to hear that name again in

39:07

their life and a lot of people were hurt

39:09

so I use open questions and philosophy

39:12

to figure out whether or not it's

39:14

someone I want to work with and you

39:15

should do it too because you don't want

39:16

to be in partnership with someone that

39:18

doesn't care in the same way that you

39:19

care I'm not here to judge what is right

39:22

and what is wrong I'm here to tell you

39:23

how you can check that what's right for

39:25

you aligns in your business in your

39:27

culture of your business and more

39:28

importantly in your day-to-day personal

39:30

life so you've identified what you love

39:32

and what you don't love you've checked

39:33

the mobile code in every way you can or

39:35

the person you want you've Drawn Lines

39:36

in the sand what you're not willing to

39:37

do and you know what this person looks

39:40

like the final thing is post

39:43

it now post it is very simple you start

39:46

telling people you're looking for this

39:48

person you post it on LinkedIn you post

39:50

it everywhere you ask people you make it

39:52

clear this is what you're looking for

39:54

you look out for it in cafes when you're

39:56

out having dinner when you're at the

39:58

supermarket you look out for this person

40:00

because they're out there you just have

40:02

to have your eyes wide open of course

40:05

you can go on help bank.com and ask

40:07

people if they know someone like this

40:08

you can use the tools around you to get

40:10

what you need but ultimately you've now

40:13

set yourself up with every chance of

40:15

finding a co-founder now you're going to

40:17

have to sort out the equity structure

40:18

and get that right I'm going to come to

40:19

that in a minute but that is how you

40:21

find a co-founder and in my opinion it's

40:23

one of the most powerful things you can

40:25

do to ensure success in your business

40:27

next up how to sell now anybody can sell

40:30

it's a system it's a philosophy and

40:33

anyone can do it I don't care your

40:34

background you can be an introvert you

40:36

can still sell and understand the

40:38

systems of selling and if you are

40:39

presently selling I promise you you are

40:42

missing a few tricks I'm going to try

40:44

and help you with now first up how to

40:46

sell it's not what you have been taught

40:48

it is not here's my product this is how

40:50

much it is and this is what it does the

40:53

first thing in sales that you need to

40:54

learn and the number one thing I learned

40:57

through the hard way of doing it is sell

41:01

the sizzle not the

41:06

[Music]

41:13

steak so what does that mean well let's

41:15

pick one of the best products ever sold

41:18

Apple products Steve Jobs used to always

41:21

set up events where he'd invite 3,500

41:24

people into a room all the right Tech

41:26

reporters all the right people and he

41:28

would then present to them the sizzle he

41:32

would not say here's a phone with an

41:34

Intel processor that has this and has

41:37

that he would talk about how this

41:40

product was for the game changers for

41:42

those that wanted to do things

41:43

differently for the creative types he

41:45

was very specific about what the sizzle

41:47

is he didn't sell the steak now in that

41:50

process of selling there's a couple of

41:52

other lessons that Steve Job teaches us

41:54

of course he doesn't sell to Millions

41:57

through social media he picks a

41:58

community 3,500 people in a room he

42:01

sells to them he connects to them he

42:04

talks to them and they go and talk to

42:06

the rest of the world getting someone on

42:08

your side selling for you is one of the

42:09

most powerful ways to sell the number

42:12

one salesperson in my last company was

42:14

my accountant why cuz I gave her the

42:17

tools to sell I told her what we did and

42:19

how we did it I showed her the sizzle

42:21

through the numbers we helped clients be

42:24

more successful we helped businesses

42:26

starve off Bank bankruptcy we made sure

42:28

companies did well and she was proud of

42:30

that she would sell the sizzle she'd sit

42:33

with her other CFO friends at lunch and

42:35

she'd say we saved a company from going

42:37

bankrupt we made one company an extra

42:39

million pounds a month they didn't

42:41

expect she would tell people the outcome

42:44

she wouldn't say oh I work for fluid and

42:47

we have marketing ideas that's not

42:49

exciting she talked about the results

42:52

she talked about the philosophy the

42:54

sizzle the second element of learning to

42:57

sell is understand the process of

42:59

selling so many people don't so many

43:02

people start on what I call the third

43:04

step and you need to do two steps first

43:08

before you ever start implementing the

43:10

third step in sales so the first step in

43:12

any sales is understand your customer

43:15

now it sounds so obvious and I'm shocked

43:18

how many people don't do it I often get

43:21

emails that say dear John or they say

43:23

dear Simon I really love what you're

43:25

doing X and they haven't actually

43:27

research what I'm really doing however

43:29

when someone sends me something and

43:31

understands what I'm doing it's clear on

43:33

how they can bring value to me I sit up

43:35

and I listen and that is the number one

43:38

thing that people don't do in the first

43:39

step of sales enough research they do

43:42

not spend enough time understanding if

43:44

the person they're talking to actually

43:46

needs them they spend way too much time

43:48

selling to people that don't actually

43:50

need what they got to sell don't waste

43:52

your time with people that don't need

43:54

what you've got focus on the people that

43:55

do need what you've got

43:57

first step is do

44:01

they

44:03

need you get to know them the second

44:08

step in this three-step process to get

44:10

any sales done is understand the person

44:14

you're working with in the context of do

44:17

you like

44:20

them this element of sales is so

44:24

powerful if you can have a a real

44:27

connection with a person you're selling

44:28

to a genuine connection not a fake

44:30

connection it is something that will

44:32

help you get through all sorts of

44:34

difficult times in that relationship you

44:36

need to like each other you need to

44:38

genuinely like each other and if you

44:40

meet someone who needs what you need but

44:43

they don't like you and you don't like

44:44

them one the sale probably won't go

44:46

ahead but even worse the sale might go

44:49

ahead then you'll be working with

44:51

someone that doesn't like you and you

44:52

don't like them if they're rude they're

44:54

abrupt you go out for dinner they're

44:55

rude to the waiter if it doesn't appeal

44:57

to you drop them do not work with these

44:59

people it might be hard you might want

45:01

the revenue but I promise you you will

45:02

not build a business that will last if

45:04

you sell to the wrong people so first

45:06

step do they need you do you need them

45:09

Second Step do they like you do you like

45:12

them if you do these two things well the

45:14

final step and let's call it the

45:17

deal it will happen because are they

45:20

like you and they need you they will

45:22

work with you to make a deal happen I

45:24

have done enormous deals every single

45:27

time in my career I've done the first

45:29

two steps right it's no problem in fact

45:32

I have said how much I would like for

45:34

say example a contract and that client's

45:36

come back to me and given me even more

45:39

told me the budget giv me insight into

45:41

how to make sure we get the work so it's

45:44

so important not just go in there cold

45:47

with what you've got to sell but go in

45:49

there understanding the person and

45:50

making sure it lasts if you follow these

45:52

three steps I promise you you'll get

45:54

every single sale done now there's one

45:55

more final thing I want to tell tell you

45:57

about sales you've got to think long

46:00

term there was a study done by Harvard

46:04

they analyzed the best sales people in

46:06

the world and the top 50 salese in the

46:09

world would on average approach someone

46:12

to get a deal done five times they would

46:14

send them an email for example and then

46:16

a few weeks later they'd send them a

46:17

follow-up email and then maybe they'd

46:19

send them a brocher or contact them

46:21

through social media they would

46:23

basically contact maximum of five times

46:25

before they would actually consider that

46:27

lead dead and that was their mistake and

46:30

we're talking about the leading sales

46:31

people but the top 1% of sales people

46:34

which it turns out I am one of these

46:36

people I didn't know it at the time I

46:38

now know it looking at the research the

46:40

top 1% of salespeople do something very

46:42

different when I started fluid I wrote

46:45

down all 50 companies I wanted to work

46:48

with in the building of this business

46:50

and there were big names on there and

46:52

from day one I built a system to reach

46:55

out to them by hooker by Crook in some

46:58

way every single month for example at

47:00

Christmas I would wish them a merry

47:02

Christmas send them a card Chinese New

47:04

Year I'd send them something when I

47:05

learned something about their industry

47:07

that I thought could be useful to them

47:08

bit of research I would send it to them

47:10

I would always make sure every single

47:13

month I made contact with them in some

47:15

way not to sell necessarily but to build

47:17

a relationship to get to know what their

47:18

needs were in some cases I got those

47:21

clients quite quick but in the majority

47:23

of the businesses it took me for example

47:26

9 years to get some of those companies

47:29

on board every single month for n years

47:34

I would approach those companies and

47:35

that's the secret to it it's a long game

47:38

you have to apply yourself build a

47:40

system in sales that lasts it cannot be

47:43

one email they don't reply or they one

47:45

email and they say no you've got to keep

47:48

staying in contact with them building

47:49

things like email lists are still very

47:51

powerful it know it's not as cool these

47:53

days as being popular on Tik Tok but I

47:55

promise you having an email list where

47:56

you can contact that person regularly

47:58

keep an update of what you're doing keep

48:00

up todate what they're doing will ensure

48:02

a sale at some point in the future as

48:04

long as you're politely persistent I

48:07

promise you you follow these rules in

48:08

sales your life will change I will add

48:11

in sales people don't bring their

48:13

personality into the mix enough you've

48:16

got to be yourself be honest be

48:18

authentic in sales it's not about

48:20

selling someone a car that doesn't work

48:22

that is that is how people are

48:24

projecting what sales looks like sales

48:26

is about selling someone a car they

48:28

actually need I have seen in my own life

48:31

when I've gone to buy a car the best Sal

48:33

salespeople tell me you don't want this

48:35

car you want that car in another

48:38

showroom where they don't get the

48:39

commission I've actually had that happen

48:42

and when I saw that happen I hired that

48:44

person because that person is thinking

48:46

longterm they're not trying to sell me a

48:47

car to make the commission they're

48:49

building a relationship with me and that

48:51

is what you need to do to be successful

48:54

in sales next up how to Market this is a

48:57

deep subject but I'm going to try and

48:59

give you all the knowledge I've gained

49:01

in decades of building some of the most

49:03

complicated marketing structures there

49:04

is now marketing is one of the most

49:06

important pieces in making a business

49:08

work and I when I think about this

49:11

subject it's so complicated I honestly

49:14

think because I know everything about

49:16

this subject it's like rocket science I

49:19

will start off perhaps by teaching you

49:21

that in marketing 50% of what you spend

49:24

will probably be be wasted so if you've

49:26

got a million views but the wrong views

49:28

it's wasted so marketing is about really

49:32

experimenting now I mentioned earlier

49:34

when I'm talking about sales sell the

49:36

sizzle not the steak of course that

49:38

applies in marketing too but marketing

49:41

is actually about connecting with people

49:44

over time the biggest example is

49:48

branding if you get The Branding right

49:50

people will resonate you're probably a

49:52

victim of this you would rather buy an

49:55

Apple than an of a brand right you've

49:58

become a victim of good marketing and

50:01

when for example the iPod launched

50:04

product people all thought the product

50:05

did the selling it was such a good

50:07

product that's why it did so well no

50:09

when they launched the iPod they spent

50:11

more money marketing that product than

50:13

any company had ever spent on marketing

50:15

a product ever marketing is not one

50:19

thing marketing is a complex structure

50:23

combining PR brand messaging

50:27

product Market fit if you don't know

50:29

product Market fit I can cover this

50:32

later but basically you've got to make

50:34

sure that the people you're talking to

50:36

will resonate to the product that you're

50:38

selling or the service that you're

50:39

selling Marketing in my opinion is

50:42

actually number one

50:45

thing it's understanding who your

50:52

customer

50:53

is now often in business build you'll

50:58

see businesses focus on niches to start

51:01

with now it doesn't have to stay in that

51:03

Niche but it's a great place to start so

51:05

Facebook for example it started off in

51:07

universities and by connecting people in

51:09

universities of course now it became

51:11

connected everybody all over the world

51:13

but they understood their customer they

51:15

knew what that customer was looking for

51:16

and in the early days of Facebook they

51:18

put a feature on there called

51:20

single or or available I can't remember

51:22

the exact terminology but they they

51:24

basically created a feature that let you

51:26

know if that person was in a

51:27

relationship or not and that was

51:28

designed to help the University students

51:32

understand the Dynamics between their

51:33

fellow University students and so they

51:36

knew their Market audience and they then

51:38

marketed that feature people would then

51:40

go around saying did you see Sarah she's

51:42

suddenly single and that would be the

51:44

marketing for their product they built a

51:46

tool in the platform that became what

51:49

people spoke about that created the

51:51

marketing for you and in my opinion

51:54

that's the Holy Grail of marketing and

51:56

this brings me on to point two I call

51:59

this the staircase

52:03

philosophy so the best way to me the

52:06

best way for me to teach you this is to

52:08

tell you what I have recently done so

52:12

weirdly a few months ago a staircase

52:15

came up for sale in London it's the

52:17

first time a staircase had ever been for

52:19

sale in London it's ridiculous and I

52:21

heard it on the news that this staircase

52:23

was for sale and I told my brain in

52:26

instantly we going to buy it now I

52:29

didn't have an exact plan of what I was

52:30

going to do with the staircase but what

52:32

I knew was that staircase symbolized

52:35

something for my business which was step

52:37

by step you can get anywhere you want

52:40

but also I knew I could news Jack that

52:44

staircase was a sensation people didn't

52:47

know why someone was selling a staircase

52:50

and 2 days after hearing it on the news

52:52

I owned it I spent £26,000 buying it at

52:56

auction and then we did a couple of

52:58

clever things that hopefully symbolize

53:01

how marketing works first up as soon as

53:03

we bought the staircase the news

53:05

channels that had reported it was for

53:06

sale jumped on us I knew they would and

53:09

they wanted to know why we had bought a

53:10

staircase and that gave us an

53:12

opportunity to get on the front page of

53:14

the New York Times on the front page of

53:15

the BBC in every single newspaper around

53:18

the world millions of us worth of

53:21

coverage for our platform because we

53:24

bought a staircase it doesn't seem

53:26

relevant but doing these Wild Things

53:29

these crazy things can actually make a

53:32

huge difference one of the things that I

53:34

always loved in marketing was when flash

53:36

mobs were a thing and what happened was

53:38

suddenly You' get a whole shopping mall

53:40

people would start dancing and everyone

53:41

would wonder what it was right that is

53:44

brilliant marketing now it might not

53:46

sell your product exactly in that exact

53:49

moment but over time it allows you to

53:51

have a reach and expansion and

53:53

uniqueness to you that will help you

53:55

stand out because that's what it's about

53:57

it's about standing out so by buying the

53:59

staircase we then evolved it we got all

54:01

this PR millions of dollars worth of

54:03

free PR for a staircase then we put a

54:06

doorbell at the bottom of that staircase

54:08

and we said if you've got a dream press

54:10

a button we'll then upload your dream to

54:12

our 4 million following and get you free

54:14

exposure well that was what the Press

54:16

needed to do a follow-up story on it

54:18

once you bought the staircase what did

54:20

you do with it that they wrote All about

54:21

that but also we built a whole new way

54:24

of helping people on the back of

54:26

staircase that was for sale I knew it

54:28

symbolized helping people step by step

54:31

and then the final step in marketing we

54:33

all need Partners marketing isn't about

54:36

promoting something on your own we don't

54:38

want to get a partner like ring doorbell

54:40

or Amazon who own ring doorbell on board

54:43

to sponsor the doorbell to sponsor the

54:45

staircase to help us reach even more

54:48

people and then suddenly they pay for

54:49

our marketing and so marketing isn't a

54:52

standalone thing marketing isn't a a

54:55

non-living organ GC product you have to

54:57

see it as living you have to see it as

54:59

evolving and you have to see it as

55:01

something that you do that pushes the

55:03

envelope now marketing is connected to

55:06

sales if you have a sales team in a way

55:08

when they ring someone up how they speak

55:10

to someone how they treat someone that

55:12

is also marketing that's brand marketing

55:15

however that person receives your phone

55:17

call receives your your in interaction

55:19

with them will affect your brand and

55:22

that is marketing Nike for example how

55:24

do they do marketing well they endorse

55:26

the very best athletes in the world of

55:29

course in some cases they make shoes

55:30

with those very successful athletes

55:32

they're aligning themselves up with

55:34

these people that are incredibly

55:36

successful what does Apple do Apple

55:38

links to creative people so therefore

55:40

everybody wants to have some sort of

55:42

creativity in their life Beauty in their

55:44

life so they buy a product they think is

55:46

for the creative people right IBM

55:48

notebook was a better product but people

55:49

didn't want that I didn't symbolize

55:51

something cool and sexy and creativity

55:54

so I think marketing is about again some

55:57

like similar to sales selling the sizzle

55:59

but it's also about understanding who

56:01

your customer is how to reach that Niche

56:04

and then how to work with that Niche to

56:06

expand into the wider world if you want

56:08

to scale it's the staircase method

56:11

what's your staircase what's going to

56:12

make you stand out how can you evolve

56:14

that thing that makes you stand out and

56:16

go even further number three is

56:20

systems when you're doing marketing it

56:22

is such an overwhelming thing there's so

56:25

many different ways you can do it you

56:26

can do email

56:29

marketing you can do social

56:32

media you can do PR you can do

56:36

branding you can do

56:38

events I mean the list never ends so how

56:41

do you decide which one to do well first

56:43

of all whatever you do you've got to

56:45

build a system to do it so if it is

56:47

email marketing then you have a good

56:49

data collection system you have a good

56:51

data management system and then you have

56:54

a good way of pushing out the the

56:56

content to that database and whatever

56:58

one of these things you do if you do all

57:00

of them or you do one of them do them

57:01

well do not do all of them and Order of

57:04

them badly I see so many people with on

57:06

their website Twitter and Facebook and

57:09

Instagram links and then you li click

57:11

through to them and they're dead you're

57:12

better off doing one well now I think

57:16

marketing is something where you should

57:17

spread your bet you want to do many

57:19

different ways what I call entrances

57:21

into your business you want to do many

57:22

of them as many of them as you can but

57:25

do not over stretch yourself it's better

57:27

to do one platform on social media

57:28

really well than try and spread yourself

57:30

th but if you set up a system for doing

57:33

your social media there is a chance you

57:35

could do all of them well with the same

57:37

amount of resources doing one of them

57:38

well so for example on my social media I

57:41

have one core video and then we edit it

57:43

inapp for each of the channels so we

57:45

don't have to record separate videos for

57:47

each of the channels but we do inapp

57:49

edit them so they're actually tailored

57:51

to that particular platform's nuances be

57:53

it their font or their image so you can

57:56

actually set up a system to do all of

57:58

these marketing things but the key of

58:00

course is not only just systems but

58:03

making sure you pick what works for you

58:06

now when it comes to marketing one of

58:07

the big mistakes I see people get taught

58:09

is marketing is about having the

58:12

staircase only it's not about having the

58:14

staircase only it is about applying what

58:17

you like to do as a founder or maybe

58:19

what your team likes to do into your

58:21

marketing strategy as an example if you

58:23

don't like talking on camera that's not

58:25

your thing as long as you're not hiding

58:27

away from learning something new and you

58:29

genuinely don't like to do it but for

58:31

example you love to write then doing an

58:33

email marketing strategy is probably

58:35

right for you posting on LinkedIn is

58:37

probably the correct platform for you

58:39

sure you'll hear people talking about

58:40

how good Tik Tok is and how Ben much

58:42

benefit they' got from it but it doesn't

58:43

work for you it's not sustainable for

58:45

you it's not something you're going to

58:46

enjoy and marketing is something fun

58:50

this is something I want you to take

58:51

away no one talks about it but marketing

58:54

is meant to be fun I took my son to buy

58:56

that staircase we had a laugh once we

58:59

got the staircase we had a laugh

59:01

cleaning it up we had a laugh putting a

59:03

blimp on top of it we had a laugh

59:04

putting a doorbell on the front of it we

59:06

enjoyed the whole bloody thing and if

59:09

you don't enjoy it what's the point

59:11

marketing is about enjoying it that's

59:13

why I see brands do well I give you an

59:17

example face uh Starbucks Marketing in

59:21

the early days was two things first they

59:24

would take good Lo locations sometimes

59:27

quite close to each other so instead of

59:28

getting a billboard advertising

59:30

Starbucks they'd open up another

59:32

Starbucks and even if it was loss making

59:34

as long as it wasn't more expensive in

59:36

its loss than a billboard they were

59:37

better off having a store then people

59:40

could have the experience they never did

59:42

any Billboards it's changed now and I

59:44

would argue it's not as good a brand

59:46

anymore but they opened up locations

59:48

that was one of their marketing

59:49

strategies the second thing that they

59:51

did that was really clever is they

59:52

looked after their staff which sounds

59:54

really obvious doesn't it but they did

59:57

they talk about their staff as partners

60:00

the Baristas are Partners in some

60:02

respects the internal training manual

60:04

talked about their Baristas as the

60:06

customer and and and it worked in the

60:09

early days of Starbucks to say what you

60:11

like about them today but in the early

60:13

days of Starbucks when I used to walk in

60:14

there a barista would know my name

60:16

they'd know what drink I wanted and they

60:18

were just working for Starbucks but they

60:19

cared because they were looked after

60:21

they were given medical care for example

60:23

they were given full-time Medical Care

60:25

even if they need even if they were

60:27

part-time staff they were given

60:28

insurance and looked after and they were

60:30

given days off if they didn't feel very

60:32

well they were looked after and I and

60:34

and I think that this is also part of

60:37

marketing it might not sound it but if

60:39

your people don't represent you then

60:41

good luck making everything else

60:43

represent you because those people will

60:45

create all the things that represent you

60:47

so do include fun into your business do

60:50

look at the nuances of your business and

60:51

figure out what is going to be your

60:53

staircase and ultimately apply your

60:55

marketing love

60:56

to something that's sustainable that's

60:58

going to be enjoyable that's going to be

61:00

able to actually deliver the very thing

61:02

that you want to deliver which I think

61:03

should always be the promise of a better

61:06

future for your customers next up how to

61:09

PR your business now some of these

61:11

things are interconnected and sales and

61:14

marketing all connect to how to get PR

61:18

but I'm going to give you some hacks and

61:19

some insights in how PR works and it is

61:24

quite a complicated subject but but it's

61:26

something if you get right can be a game

61:28

changer for your business now first up

61:30

I'll say getting PR has to be very

61:32

targeted I know plenty of people that

61:34

have got PR for the money they've raised

61:36

in their company and it will go out to

61:38

platforms like Tech crunch it will make

61:39

them feel good but it had no impact on

61:41

their business other than to make them

61:43

feel good which is fine I guess but I do

61:45

think PR should be more strategic I'd

61:47

rather spend time reaching the press and

61:50

actually getting a tangible result and

61:52

not just playing to Eco so recently for

61:55

example I was featured on the BBC news

61:57

they talked about what we were doing at

61:59

the doorbell where people could pitch

62:00

their dreams and this led to hundreds of

62:02

people finding out about it going to our

62:04

staircase pitching their dream and

62:05

helping them make their dream happen now

62:07

that in my opinion is targeted marketing

62:10

equally I have done recently an article

62:13

in a Business Journal that got zero

62:16

reaction now I was proud to be in the

62:18

Business Journal and I don't want to say

62:20

which one it is so I don't insult them

62:22

but ultimately it actually led to no

62:25

value as far as what I want to do which

62:26

is help people do what they love and

62:28

make sure people know there's a service

62:29

out there for free to help them do what

62:31

they love so PR is very important to be

62:33

targeted and so I'll write that down

62:34

first now targeting can also be

62:37

subjective because a bit like marketing

62:39

itself and sales of course sometimes you

62:41

do need to cast The Net wide and get as

62:44

much coverage as you can but if you do

62:46

start to Target your actual needs it's

62:49

much easier to get PR I give you example

62:52

if for example you want to let people

62:54

know that you are now selling cherries

62:56

on the side of the street the best thing

62:58

to do is get some PR in the local area

63:01

that you live now as much as it might be

63:03

nice to so You' started a Cherry Farm

63:05

selling cherries on the side of the

63:06

street to make that farm work probably

63:08

could get you in a mainstream News

63:10

Channel it won't necessarily lead to

63:13

sales in the location in which you sell

63:14

those cherries so targeting and

63:17

understanding exactly who you're trying

63:18

to reach is actually the key and it's

63:20

more likely that if you are selling

63:21

cherries in East Sussex the East Sussex

63:24

times will cover you it's more relevant

63:27

more chances of actually getting the pr

63:29

than say for example the BBC covering it

63:31

because it's not necessarily going to be

63:33

that interesting you could tend spend a

63:35

lot of time and money reaching those

63:37

people and then not cover you the second

63:39

thing I'll teach you about PR is

63:43

journalists are lazy so if you

63:47

understand this and understand if you

63:50

provide everything for

63:52

them then

63:55

they don't need to do any work more

63:58

likely to get the Press coverage so what

64:00

I always do is I actually write the

64:02

press release like it's the actual story

64:04

you want written with a good headline

64:07

that makes them happy that they're not

64:08

selling you that's journalists don't

64:11

want to write and sell you they want to

64:12

write something that's interesting for

64:13

the reader so making a good subject line

64:16

that's good for the reader making the

64:17

story good for the reader I do all the

64:19

work for the journalist and then things

64:20

like photos I take high resolution

64:22

photos and I send them with a press clip

64:24

to make sure they've got everything they

64:26

need all they have to do is say yes to

64:28

the story and then put their own touch

64:29

on it job done they're human beings they

64:32

want to go out for lunch if they can so

64:34

if you can make it possible for them to

64:35

go out for lunch and do their job then

64:38

you will win in PR too many people are

64:40

lazy they send press releases that are

64:42

generic and they don't tailor it to the

64:44

journalist they're writing to so the

64:45

other thing you need to do is research

64:47

that journalist back to the targeting

64:49

you need to understand what that

64:50

journalist writes about what that

64:51

journalist is interested in and almost

64:53

write in their style if you want that

64:54

particular journalist right about you

64:56

the third thing on PR I'll tell you is

64:59

there is a lot of companies out there

65:00

that will tell you they can get you PR

65:02

please be careful now as much as it

65:05

might be nice to just pay someone to do

65:07

this I have discovered doing the pr

65:08

yourself especially if you're a small

65:10

business can pay huge dividends why

65:13

because you can make a relationship

65:14

direct with a journalist and how do you

65:16

find these journalistic contacts that's

65:18

what the pr companies tell you they've

65:19

got you can go for a newspaper and find

65:21

them you can Google them you'll find

65:23

them quite quick one big hack I'll give

65:26

you is Twitter in particular is really

65:28

good to get hold of journalists if you

65:30

start following the journalists that you

65:32

want to write about you and you start

65:34

engaging on their posts I would say

65:37

that's one of the best ways to start

65:38

building up a relationship with a

65:40

journalist most people will reply to

65:41

comment or read a comment that you've

65:43

made on one of their posts and weirdly

65:45

enough often journalists don't have big

65:47

followings and they don't actually have

65:48

a lot of comments so you can start

65:50

making a relationship start commenting

65:52

on something if they post something

65:53

about global warming and you you've got

65:55

a product that's helping reduce global

65:57

warming then you will get noticed if you

65:59

start commenting on a story they've done

66:01

about it start being part of their

66:04

thinking when it comes to I need someone

66:06

to help me write this story I need

66:08

someone to give me a quote to make the

66:09

story better start becoming part of that

66:11

journalist life and it starts with just

66:13

following them on Twitter or replying to

66:15

one of their comments engaging on one of

66:17

the stories they've already written even

66:19

online things like Daily Mail the

66:21

journalist will read the comment on

66:22

their own story so engage engage is the

66:26

number one thing I can tell you when it

66:28

comes to getting PR from journalists and

66:31

finally I have been involved in many

66:34

conversations where I know brands have

66:36

not worked with someone because they saw

66:38

on someone's social media that they

66:40

posted something obscene or rude or

66:43

stupid remember that you as a business

66:47

owner will always be the number one PR

66:49

engine whatever you post up be conscious

66:53

be careful think about your brand think

66:55

about the image that you're projecting

66:57

and I I can't tell you enough how

66:59

important this is because if you do the

67:01

first few things I've just mentioned you

67:02

connect with the Press you know who

67:04

you're targeting and you're not lazy you

67:06

help them do it if a journalist sees

67:08

that you are out of control or

67:10

inappropriate they will not risk their

67:11

job to write about you so learn to be

67:15

disciplined learn to be the brand PR

67:20

starts with one person having respect

67:23

for you so make sure you're dis

67:25

disciplined don't be lazy yourself next

67:28

up one of my favorite subjects one of

67:30

the questions I get asked the most how

67:32

to get an investor learning how to get

67:35

an investor can dramatically change the

67:36

trajectory of your business equally

67:39

though just before I go into how to get

67:40

an investor I want you to think

67:42

carefully about whether or not you need

67:43

an investor now I have invested in 78

67:46

companies you can go on my website

67:47

simon.com and look at some of the

67:48

companies I've invested in I have seen

67:50

it all and sometimes if you get the

67:52

wrong investor or get an investor for

67:54

the wrong reasons you you will have a

67:55

new boss and your life will become a

67:58

nightmare it will be easy at the

67:59

beginning when you get the money and

68:00

will get harder over time if you do it

68:02

wrong I will try to teach you how to not

68:04

get it wrong but equally please ask

68:06

yourself is there another way to make

68:08

the business work and I'm going to touch

68:09

on other ways that you could make it

68:11

work even if you don't get an investor

68:13

within this how to get an investor chat

68:16

now there are quite a few different ways

68:17

to get an investor depending on the

68:19

stage of your business and how much

68:20

you're trying to raise if you're trying

68:22

to raise money in the early days of a

68:23

business I would say to you the more

68:25

traction you have in your business the

68:28

easier it is to get an investor now that

68:31

does not mean to say if you just have an

68:32

idea you can't get an investor you

68:34

definitely can there's just less people

68:36

that will fund it so just like the sales

68:38

stuff I taught you earlier it's probably

68:40

better to make sure that you actually

68:43

know who you're targeting when you're

68:45

getting an investor what is the profile

68:47

of the person you want so if you're

68:48

going after someone that perhaps will

68:50

fund a business that has no traction

68:52

it's just an idea then remember those

68:54

people's profile they they probably want

68:56

quite a lot of equity they probably want

68:58

some involvement in the business to make

69:00

sure it works they probably want some

69:02

sector relevance industry relevance to

69:04

your business so they can add value

69:06

because no investor I don't care who

69:07

they are just want to feel like money

69:09

everybody wants to feel like they're

69:10

bringing some sort of value in fact I

69:12

would argue you shouldn't invest in a

69:13

business unless you can bring value

69:15

you've got to make the value the thing

69:17

that gives you the edge to make that

69:18

investment work otherwise you might just

69:20

invest in the stock market if you can't

69:22

bring value you might as well invest in

69:23

the stock market and I don't think you

69:24

make money from the stock market Market

69:25

middle class people make moneyy from the

69:26

stock market you make money like waren

69:28

Buffett makes money you own a piece of a

69:30

company you can influence you can help

69:31

make sure it's successful so do your

69:34

research but these are the types of

69:36

profiles that are often the best family

69:39

and friends now I know family and

69:42

friends can be difficult for a lot of

69:44

people a lot of people don't have family

69:46

and friends with money and I totally

69:49

understand that and I'll come to other

69:50

methods but I just want to touch on this

69:52

first because family and friends the

69:54

reason it's such a good thing to do is

69:57

because they know you you don't have to

69:58

convince someone of your personality

70:00

your profile your dedication they will

70:02

know all of that they'll know the true

70:03

you most of the time that could be

70:05

really powerful and speeding up the

70:06

process of getting the money you need

70:08

now of course we all know it can get

70:11

messy if you take money off family and

70:13

friends and you don't pay them back so

70:15

tell them the truth they could lose all

70:17

their money that's all you need to do

70:19

you tell them they could lose all their

70:21

money in the wish to get investment we

70:23

sometimes go down the road of

70:24

overselling it it and that's totally

70:26

normal but please be careful with this

70:29

especially with family and friends if

70:31

you tell them you invest in my business

70:33

it could all go wrong you can lose

70:34

everything then after that it's up to

70:36

them but you make it clear don't

70:39

oversell it that it's a guaranteed win

70:41

it cannot be a guarantee where nothing

70:43

ever is unless you've watched all of

70:44

this video of course there's a high

70:45

chance but you know what I mean please

70:47

please be careful but I have seen it

70:50

work and often family and friends can

70:53

also help you which in the early days of

70:55

any business if that's the stage you're

70:56

at then getting help is probably more

70:58

valuable than money but I've seen it

71:01

work so do give it serious consideration

71:04

and of course friend of a friend can

71:06

also be the way to raise money if you

71:08

don't have someone in your family that's

71:10

rich maybe you've got a friend who has a

71:12

family that's rich learn to leverage the

71:15

network because your friend recommending

71:17

you to someone who's rich will be

71:18

powerful and doesn't mean it'll also

71:21

save you time in the VC World which I'll

71:23

talk about in a minute getting a

71:25

recommendation is the only way to get

71:26

investment they don't take applications

71:28

online despite what their websites say

71:30

I've seen it they don't they take it

71:31

from recommendation so start really

71:35

networking the second thing I'll say and

71:37

I've never seen anyone else talk about

71:39

this when it comes to getting an

71:40

investor and that is consider the people

71:43

you want to work with you in your

71:45

company as potential investors so

71:47

sometimes when you're profiling the

71:49

people you want in your business you

71:50

will look at it and say right well I

71:52

can't afford the best so I'll get this

71:54

person

71:55

right which is fine I understand that

71:57

but the smart people think differently

71:59

the smart people think who are the best

72:01

and let's say I'm building right now a

72:03

competitor to LinkedIn help bank.com so

72:06

I think who's number two at LinkedIn I

72:09

want them to come and join me they're

72:10

never going to be number one at LinkedIn

72:11

not for a long time but maybe they want

72:13

the chance to build their own LinkedIn

72:15

and come and join me now the great thing

72:17

about the number two at LinkedIn

72:18

definitely got some money in the bank

72:21

right some money to invest in the

72:22

business so I can and I've done this

72:24

many times so this isn't just a theory

72:27

but look at your

72:28

team look at your team members as

72:31

potential investors in the platform I'm

72:33

running today help.com the people that

72:36

are involved in this business have

72:37

invested in this business Callum who's

72:39

buying the camera right now has put his

72:40

own money into this business and he's

72:42

got Equity because of it and he's taken

72:44

a lower salary initially so there's all

72:46

sorts of benefits to actually doing it

72:49

this way you can get your cost down you

72:50

can get the best inclass involved in the

72:53

business and you can bring money in to

72:55

help make the company work and it's much

72:57

better to have money from people that

72:59

are actually working in the business

73:00

Than People externally who are asking

73:02

you for a report of when they're going

73:04

to get their money back the third thing

73:06

you can do and of course this is more

73:07

traditional but it is very complex so I

73:10

try to explain how to go about getting

73:11

this type of person in your business but

73:14

it's an angel investor now you might

73:16

have heard the term many times you

73:18

probably watched rubbish shows like

73:20

Dragon's Den and thought that getting an

73:22

investor is the dragon or the angel sits

73:24

there with all the money and you are

73:26

desperately trying to get that money off

73:28

them by making them see your vision that

73:30

is the wrong way to get an angel

73:32

investor the best way to get an angel

73:35

investor on board once you've identified

73:37

them and done the research to find out

73:38

who they are you've been very clear

73:40

about what you're going to give them if

73:41

they invest all of that is common sense

73:43

right I don't need to teach you that

73:44

right now of course you need to know how

73:46

much you're going to give them and why

73:47

and I'll get into equity in a little bit

73:49

later in the video so you could try to

73:50

work that bit out but once you've

73:51

established who you want as an investor

73:54

and what you're willing to give them the

73:56

way to get an investor is completely the

73:58

opposite to what you think you think

74:01

getting an investor is hi I've got a

74:03

business this is this business would you

74:05

like to invest no the best way to get an

74:07

angel investor is not ask for money the

74:09

best way to get an angel investor is ask

74:11

for help because you've identified the

74:13

right investor they want to feel value

74:16

if they can't bring value they don't

74:17

want to invest and often if you do it

74:20

right it's not like Dragon's Den I've

74:22

invested in 78 businesses I always feel

74:24

honored and unlucky when I get to invest

74:26

in a successful business they do not

74:28

treat me like a dragon they do not treat

74:30

me with awe they treat me with respect

74:33

but they also identify why they've

74:35

approached me how I can bring value and

74:37

make me feel special and ultimately I

74:41

then feel lucky to be involved in that

74:43

business if they do that right if you

74:45

ask me for advice you're more likely to

74:47

get money out of me than you straight up

74:48

ask him ask me for money now I'm not

74:51

saying don't build ask into the process

74:53

of course when you do a picture angel

74:55

investor you should definitely put in

74:56

there you're looking for money but the

74:58

best way to put it is we're looking for

74:59

money from the right people make it a

75:01

little harder for people to get involved

75:03

in your business that's how you get an

75:05

angel investor you create fomo right

75:08

fomo you probably heard it but in case

75:11

you haven't it's probably one of the

75:12

most powerful things fear of missing out

75:14

you make people understand and you do it

75:16

sincerely that if they don't invest

75:18

they're missing out that is the key to

75:20

getting an angel investor now of course

75:23

treat an angel investor with respect

75:25

if you can prepare a correct and

75:27

appropriate amount of equity they're

75:29

going to get make it clear why explain

75:31

your long-term investment plans how

75:33

they're going to dilute because Angel

75:34

Investors often get diluted so if you're

75:36

offering them 5% it might sound like a

75:37

lot but if you get another investor and

75:39

another investor as the things go as

75:40

things go down the line that person

75:42

could end up with 1% of the company or

75:43

half a percent of the company and

75:45

remember most Angel Investors will be

75:47

involved in the business so make sure

75:50

you actually need them to help you don't

75:52

just pretend that they need you you need

75:54

them because once you get them on board

75:55

as an investor you also it will go pair

75:57

shaped so it's not just about convincing

75:59

the person to get on board it's also

76:01

convincing yourself that the right

76:02

person to have with you on this journey

76:03

in the long term make sure you do that

76:06

now the fourth way of getting an

76:09

investor more

76:10

traditional VC's Venture capitalists now

76:13

these types of profiles often a little

76:16

bit further down the line in your

76:17

business model than just a startup or an

76:20

idea most of the time nearly all VCS

76:23

although things have changed a little

76:24

bit when there was a lot of money in the

76:25

market but most VCS will genuinely want

76:28

a business that's proven that needs

76:30

Capital to scale so the way to get a VC

76:34

on board a couple of ways first you

76:37

identify have they got

76:41

money now what happens with a lot of VCS

76:44

is they're raising funds and they're

76:46

deploying funds and then they're raising

76:48

funds again and they won't necessarily

76:50

tell you they'll take a meeting with you

76:53

they might meet you and understand your

76:54

business but they won't necessarily have

76:55

the funds and they'll tell you what we

76:57

joke in the VC world is you're too too

76:59

tall for radio so you go for a job

77:01

interview radio station they reject you

77:03

in that job and the interview rejection

77:06

reason is you were too short for radio

77:08

in other words it's they don't

77:09

tell you why but you can find out if

77:11

they're raising you can Google them to

77:13

find this out don't waste time

77:14

approaching VCS are raising money they

77:16

won't deploy the capital they will waste

77:18

your time the other thing you can do and

77:20

I think it's very important is see who

77:23

they've invested in before

77:27

and there's a good chance if they've

77:29

invested in a similar business to yours

77:31

it's one of two things that it's either

77:32

bad news or good news for you if it's

77:34

good uh then they will invest in many

77:37

different companies so for example there

77:39

was an investment company that invested

77:40

in all the uh Uber type businesses as a

77:43

they invested in Uber they invested in

77:45

lift they invested in all of them they

77:46

hedged their bet that one of them was

77:48

going to win they want to be a part of

77:49

all of them to make sure that they

77:50

didn't lose other VCS will only invest

77:53

in one company in that categ category so

77:55

just make sure you understand that but

77:58

if it's bad news and they only invest in

78:00

one company in that category then you

78:02

can go to the competitor of that VC and

78:05

create a rivalry between the VC firms

78:07

I've seen it play out many times you

78:09

make them feel like well they've

78:11

invested in Uber but I'm Lyft and I

78:13

think we're going to beat Uber would you

78:14

like to invest in us and it's Primal but

78:17

it works so think about again have they

78:20

got money don't waste time selling to

78:22

people that don't have that see the

78:24

investor come companies they've invested

78:25

in before understand that and then three

78:28

try to get connected to a previous

78:31

company that that VC has invested in

78:35

it's much more powerful for you to get

78:37

introduced by one of the other portfolio

78:40

companies of that VC then you personally

78:42

approaching that VC so try to make

78:45

connections and it's also good due

78:46

diligence by the way if you speak to the

78:48

company that got investment from that VC

78:50

you can find out whether that VC was

78:52

decent or not because some of these VCS

78:53

are awful so you can do your due

78:55

diligence at the same time hopefully

78:58

make a relationship with a Founder that

79:00

can introduce you to the VC when the

79:01

time is right now the fifth way again

79:03

I've never seen this way explained to

79:04

people before and it's not traditional

79:07

but I have done it many many times and

79:09

that is work with your brand partner or

79:13

client to fund your growth so I had an

79:18

office in Hong Kong and a client wanted

79:21

us to open up in the Middle East and I

79:24

was a bit reluctant which is why I think

79:26

I found out about this hack cuz I

79:27

originally said we don't want to open up

79:29

there I think they just wanted us open

79:30

up there and then service them and they

79:32

didn't want to spend any money doing it

79:34

but because we said no and they really

79:35

wanted to work with us there they

79:36

offered to pay us to open up there so

79:39

this is a hack I learn and I will use it

79:41

many many many more times after this

79:43

that sometimes your client who wants

79:46

your service or the brand that's

79:48

sponsoring you will pay for your

79:50

expansion sometimes it's easier for them

79:52

to do that than go out and build it

79:54

sales for example or work with a new

79:56

partner that doesn't understand their

79:58

philosophy so your existing clients can

80:01

be your investor and it can be really

80:02

powerful if you do it right too because

80:04

that client then feels invested in your

80:06

success they're not going to make you go

80:09

for a tender every year they're not

80:10

going to chop and change you as a client

80:12

or partner or or supplier because they

80:14

want you to succeed because they own

80:16

equity in you now of course you have to

80:18

do this carefully so for example if one

80:19

of your clients is a bank and they

80:21

invest in you it can get very messy

80:23

suddenly on the legal side equally if

80:25

you are working with a particular

80:27

provider let's say in my case I work

80:29

with lots of different online service

80:31

providers but I partner with GoDaddy but

80:34

if GoDaddy invested in my business it

80:35

means all the other online suppliers

80:37

probably wouldn't work with me which

80:38

would not help the people I'm trying to

80:40

help which is people starting businesses

80:42

so I think it's quite important to make

80:44

sure you get the right client or the

80:45

right brand to invest in you but it can

80:47

be huge money and brands do have

80:49

investment divisions Google Ventures

80:52

Google it ironic they invest in

80:55

businesses they invested in a coffee

80:56

shop called Blue Bottle a coffee shop so

81:00

it's possible to get Google to invest in

81:02

your business but you have to understand

81:05

again the motives go back to my sales

81:07

point I made in the video earlier in the

81:09

video if you want to understand how to

81:10

sell to these brands use that sales

81:12

system again but ultimately it's a way

81:14

to raise money now there's one final way

81:16

I want to quickly flush out with you to

81:18

raise money to make your business work

81:20

now it kind of touched on what I said at

81:22

the beginning of this part of the video

81:23

and that is make sure you need an

81:25

investor sometimes when people are

81:27

asking me for money I will ask them what

81:29

they're using the money for and most of

81:30

the time not always but quite often it's

81:33

to get more sales to grow the product to

81:36

make sure more people can buy the

81:37

product and so on but when I dig in it's

81:39

not money from me that they need they

81:41

just need a better sales system so often

81:44

when it comes to raising money you'll

81:45

find that if you can actually go look at

81:47

your business and you might say to

81:48

yourself well I need the money to buy

81:49

the product well you can do crowdfunding

81:52

for example you can find me methods of

81:55

selling your product ahead of time

81:57

through platforms like Indiegogo and and

82:00

platforms that will pre-sell your

82:01

product to get you the revenue you need

82:03

in advance and you're not giving away

82:05

any Equity when you do that you can

82:08

pre-sell your product on certain

82:10

crowdfunding sites before it's made and

82:13

then you can go and use the money you

82:14

got from that pre-order to go and make

82:16

it and that is often a much better way

82:18

than raising money from an investor of

82:21

course crowdfunding is quite big across

82:23

the board now you can can raise money

82:25

crowdfunding you can do equity

82:26

crowdfunding and there's plenty of sites

82:28

that do that I'll put some links Down

82:30

Below in the video if you want to check

82:31

out who they are but ultimately you want

82:34

to figure out whether or not you really

82:35

need the money from a customer pre-

82:37

buying it or from an investor who's

82:41

going to help bring value or from a

82:43

community that's going to support you in

82:44

the future you can do crowdfunding where

82:47

you sell your product you can do

82:48

crowdfunding where you sell Equity you

82:50

can do crowdfunding where ultimately

82:52

it's just a loan you can do crowdfunding

82:54

where people will just support you like

82:56

Gund me crowdfunding is definitely one

82:58

of the ways I think today you should

83:00

leverage before going to the more

83:02

traditional routs of say a VC or an

83:04

angel of course family and friends so

83:06

crowdfunding is powerful and don't

83:08

overlook it I'm going to put the links

83:10

to all the different types of

83:11

crowdfunding sites down below go check

83:14

them out and let me know if you have any

83:15

questions in this subject because it is

83:17

a complicated one I will do a video in

83:18

the future about how to launch a proper

83:20

crowdfunding site but that's not now how

83:22

to get a sponsor this is something I get

83:24

asked all the time I'm going to give you

83:25

the code I'm going to give you the cheat

83:27

code I guess on how to do it and I want

83:31

to first of all say if any sponsors are

83:33

listening to this um I have applied this

83:35

technique on you so forgive me the first

83:38

is understanding why sponsorship deals

83:41

happen we can get into what sponsorship

83:44

deals structures are and that's quite

83:47

complex in itself but I want to give you

83:49

the tool today to get a sponsor on board

83:51

and the way to understand a sponsor

83:53

there's two things that makes a sponsor

83:54

come on board one is value

83:58

return right what they invest in

84:02

sponsoring you they get back in some

84:05

form right be that in views or be that

84:07

in sales they get value back ideally

84:11

trackable value so billboard companies

84:13

which I think are a joke um really in

84:15

what they value-wise give back to a

84:17

brand sell because they show how many

84:19

people walk past that billboard how many

84:21

people are looking at that billboard

84:22

each day and Brands love that stuff so

84:25

proper Roi on their investment the

84:27

second way and this one's a bit more

84:29

tricky but very powerful if you get it

84:31

right is the emotional sale right so you

84:35

see this quite a lot in like local

84:36

football clubs in England big Brands

84:38

sometimes are sponsoring small local

84:39

football clubs why because the CEO plays

84:42

football there or the CEO grew up there

84:44

playing football basically the emotional

84:46

sale now I have used both of these to

84:49

get deals and both of them can actually

84:51

work together they're not mutually

84:53

exclusive frankly sometimes the

84:54

emotional sale with the value return is

84:56

probably the Holy Grail if you can make

84:58

it personal for the brand and the people

85:01

running the brand don't overlook them if

85:03

you're going to make it emotional for

85:04

the person who runs the brand alongside

85:06

bring proper value most of the time you

85:09

can get a brand deal now where people

85:10

fall over is not structuring value for a

85:15

sponsor or and this is probably the

85:17

third thing I highlight that's important

85:19

to get a sponsorship deal you've not

85:22

understood the brand now I have made

85:24

this mistake many times I launched a

85:27

business called coaster ads and it was

85:30

brilliant marketing you I took all the

85:33

bars in Hong Kong and I put ads on

85:35

coasters I took out the carlsburg

85:36

coasters and the hiney coasters and I

85:38

put in coasters with ads on them and it

85:40

was brilliant because you put your drink

85:42

down on that coaster you up and down

85:44

look at it for an hour at least as

85:46

you're putting the drink on it and

85:47

picking up it was brilliant retention

85:50

brilliant engagement people saw the ads

85:53

every time they're brilliant but I tried

85:56

to sell that service that coaster ad

85:58

service to a jewelry business and of

86:01

course they laughed at me in fact I lost

86:03

them as a client on the agency side

86:06

because they thought I didn't understand

86:08

their brand I was so sure that that

86:10

jewelry brand would get traction which

86:13

they would have done but I didn't

86:15

remember what their brand philosophy was

86:18

and they're high-end they're fashionable

86:21

they don't want a beer sat on top of

86:23

them I made a mistake I didn't

86:26

understand the brand and this is where

86:28

you need to get really really clear what

86:30

is the

86:31

brand

86:33

value and so in that case in the jewelry

86:37

case they want to sponsor you know 007

86:41

movies with James Bond's girlfriend

86:44

wearing the jewelry and looking sexy you

86:46

know they want to be involved in things

86:48

that are not linked to beer that are not

86:50

linked to somebody drunk putting their

86:52

beer down on their brand now now I did

86:55

eventually sell coaster ads out to

86:58

airlines that wanted to promote going

87:00

from Hong Kong to Singapore and so on

87:01

and so forth so I eventually did really

87:04

well with that brand but initially I

87:05

learned an important lesson understand

87:07

the brand understand what their values

87:09

are understand how they traditionally

87:11

advertise so visa for example Visa

87:14

advertise at the Olympics they not only

87:17

sponsor the Olympics then they spend a

87:19

lot of money promoting the fact that

87:20

they're at the Olympics too many people

87:22

go to visa and ask for sponsorship

87:24

without understanding the probably the

87:26

biggest activation that Visa ever do is

87:28

the Olympics so you're better off going

87:30

and selling some value linked to the

87:32

Olympics as opposed to saying please

87:35

sponsor my event because they're saying

87:36

we sponsored the Olympics we sponsored

87:38

the biggest event in the world now you

87:40

want us to sponsor your event brand

87:42

values and understanding what that brand

87:45

wants is key but I mentioned it briefly

87:48

a second ago but I want to highlight it

87:49

is important don't forget the people in

87:52

these brands

87:55

research who they are understand what

87:56

their motives are some of the brands

87:58

that sponsor me today GoDaddy and Tai

88:01

banking the people that run those Brands

88:04

care as much about entrepreneurs as the

88:07

brands themselves so when they see that

88:10

me and my team are helping people

88:13

genuinely helping people have a better

88:15

life not only do the people buy in to

88:17

becoming a sponsor for us the brand

88:20

alignment is there and it happens right

88:23

now this does TY into the emotional cell

88:25

somewhat because for example one of the

88:27

people I work with GoDaddy had a small

88:29

business she knew how hard it was to

88:31

make that business work so when she sees

88:33

what we're doing alongside what GoDaddy

88:35

does this isn't a sponsored video by the

88:37

way but I'm just highlighting the

88:38

example so you learn ultimately these

88:40

people make a difference in that brand

88:43

that brand is made up of people so as

88:47

long as those people don't get fired for

88:50

sponsoring something that has no

88:52

relevance to their brand you can

88:54

actually end up having Champions inside

88:56

these companies for you to help you get

88:58

the sponsorship and I've had that many

88:59

many times now the fifth way to get a

89:03

brand to sponsor you that no one talks

89:05

about I don't know why maybe it's some

89:07

sort of Industry dirty secret but it's a

89:09

very very powerful way of getting a

89:11

brand sponsor on board is work with

89:14

someone that's already working with one

89:15

of these Brands an agent is often one

89:18

way to describe it but there are two

89:20

types of typical agents that Brands work

89:23

with there is a media buying company

89:26

this is a company that will go out and

89:27

buy all the ad space for that brand

89:30

they're paid by the brand to go and get

89:32

the best deals possible and buy up ad

89:35

space you can talk to these media buyers

89:38

and often it can be better to talk to

89:41

them than go direct to the brand because

89:43

the brand is too busy with its

89:45

day-to-day to deal with you as a media

89:48

owner they would prefer to deal with the

89:51

media buyer one contact and then that

89:53

Med media buy will deal with everybody

89:55

that wants to sell media so recently

89:57

someone came to me and said they've got

89:58

a fleet of Vans and they want to get

90:00

Brands to advertise on their Vans and

90:02

they tried going direct to Brands and

90:04

brand said no gave them a contact on a

90:06

media buyer the media buyer said great

90:09

and they bought all the event it's much

90:11

quicker the media buyer has a

90:13

relationship with the brands and often

90:14

they hold the money the brands already

90:16

allocated the money to the media buyer

90:17

so stop trying to sell to the brand sell

90:19

to the media buyer the other way to do

90:21

it is via the agencies so I used to own

90:26

an agency is one of the reasons I know

90:27

this subject so so well but a brand will

90:30

have a company that will come up with a

90:32

campaign idea for them now often when

90:34

you're coming up with a campaign for a

90:35

brand you're also looking at how the

90:38

campaign will be applied in the real

90:40

world so it might go on taxis it might

90:41

go on a bus it might go on a coaster so

90:45

you can actually tap into these agencies

90:47

examples without showing any preference

90:49

there's people like MC sari Ogie Leo

90:52

berett these agencies already have the

90:54

relationship with the company and if you

90:56

get in there with your idea or your

90:59

product they can often insert it or even

91:01

come up with a campaign to sell it into

91:03

the brand for you now uh I personally

91:06

prefer to deal with Brands direct many

91:08

times but do not neglect media buyers

91:11

are your friends and agencies can be

91:13

your friends and it can be a much

91:14

quicker sale to get them on board as a

91:16

sponsor one of the best hacks to get a

91:20

brand as a sponsor is to be per

91:23

personally really vested in that brand

91:26

so for example we recently as you know I

91:29

mentioned it earlier put a doorbell on

91:31

the bottom of our staircase that people

91:32

could press that doorbell pitch their

91:34

dream and we would help them we decided

91:36

the best product for us to do that the

91:38

most economical product that worked on

91:40

the internet was Ring doorbell owned by

91:42

Amazon now we didn't ask ring to sponsor

91:45

us we didn't ask Amazon to sponsor us it

91:48

was just the best product we believed in

91:50

the product and suited what we were

91:52

trying to do so we in sold it and we

91:54

marketed it and of course guess who's

91:57

seen it ring and Amazon so now who are

91:59

we now working with Amazon now of course

92:02

what I'm talking about here is just

92:05

using the brand in your life and

92:07

therefore it being a natural fit for the

92:09

brand to work with you when I wear whoop

92:11

out on the street it's natural I'm

92:12

wearing it because I like the product

92:14

and then whoop will see me with millions

92:16

of views on my videos wearing a whoop

92:18

and they will contact me so I think that

92:20

just leaning in to a brand relationship

92:24

and not initially thinking about the

92:25

money back to some of the points I was

92:27

making some of the other areas earlier

92:28

delayed gratification in sponsorship can

92:31

also be very powerful just work with

92:33

brands that you love will always be

92:35

easier than forcing a brand into your

92:37

ecosystem but also just doing stuff with

92:40

that brand as part of your day-to-day

92:42

business life can lead to sponsorship

92:44

how to build a brand now this subject is

92:48

complex and exciting if you get it right

92:51

A lot of the things I've talked about

92:52

earlier like sales and marketing will

92:53

happen naturally but it is complex now

92:56

there's lots of videos out there about

92:57

what is a brand so I'm not going to bore

92:59

you with that it's obvious it's

93:01

ultimately a statement about what you

93:03

are doing you want people to look at it

93:05

and know I love the images I've seen

93:07

many you can take away the logo you can

93:10

take away everything and you still know

93:11

it's that brand it's not about the

93:14

actual logo the design branding is about

93:18

the purpose of the business the essence

93:20

of what you're doing Nike is about

93:23

supporting athletes apple is about

93:25

supporting creativity ultimately when

93:28

you're coming to figure out your own

93:30

brand I would start with your personal

93:32

brand because it's a really good way of

93:35

figuring out how to build a brand why

93:38

you know you right if you're honest

93:40

about yourself you can make a brand

93:43

Persona and you start with writing down

93:47

your

93:48

values what do you care about

93:54

what are your non-negotiables what would

93:56

you say no to what would you say yes

94:00

to understanding your

94:02

personality understanding what it is you

94:04

want to do that's what your brand is

94:07

about that's who you are now you will

94:10

already have a personal brand and anyone

94:12

that doesn't want a personal brand I'm

94:14

sorry you're going to have one no matter

94:17

what people will talk about you when

94:18

you're not in the room you need to

94:21

embrace personal branding and by

94:24

understanding how others perceive you it

94:25

can literally change the trajectory of

94:27

your life now I have some real gripes

94:31

with personal brand and it's not very

94:33

scalable only in certain exceptions

94:36

around people like Kardashians and so on

94:38

can you actually scale a personal brand

94:41

as someone that's built a personal brand

94:42

as someone that's got 4 million

94:43

followers that spent four years building

94:45

a personal brand here in the UK I can

94:47

tell you it is sometimes a pain in the

94:50

ass I am responsible now no matter what

94:52

to do videos like this and post up stuff

94:55

even when I'm tired like now I'm

94:57

actually tired and I still have to do

94:58

this video because if I don't do it it

95:00

probably won't take it seriously I could

95:02

give this knowledge to my colleague and

95:04

give it to you and you probably wouldn't

95:06

listen so you need to hear it from

95:07

someone that's been there and done it

95:09

like me and I understand that and I

95:11

actually do love doing these videos and

95:13

helping you but I'm just trying to

95:14

highlight the personal brand side is

95:17

dangerous if that's all you build you

95:20

have to take personal brand seriously

95:23

you have to identify what your personal

95:25

brand is and by the way I know people

95:28

that have made their personal brand not

95:30

being on social media their personal

95:32

brand is they don't get back to you in

95:34

email that's actually sometimes what

95:37

makes them unique that's their personal

95:39

brand I don't reply to DMs I want to

95:41

make videos like this that bring you

95:43

value I want to do lives that means I

95:44

interact in a real world with real

95:46

people I have my rules I have my values

95:48

I'm dyslexic so I don't like reading DMS

95:51

but having those rules and having that

95:53

discipline will ultimately help you

95:55

define what people say about you instead

95:57

of people saying it without you having

95:59

defined it but brand values of your own

96:03

can teach you how you need to do exactly

96:05

the same for your company name so let's

96:09

take my brand help bank right help bank

96:12

has a lot of the traits that I

96:14

personally value honesty openness

96:18

authenticity value these are all words

96:21

in my personal brand Persona that have

96:23

translated into my company Persona

96:26

however help bank's long-term future

96:29

also involves helping people with

96:30

Finance Finance is not a word I use on

96:32

my personal brand and also supporting

96:34

people to get the funding they need is

96:37

something I have personally done many

96:38

many times but as an organization as a

96:41

platform it's going to be a much more

96:43

serious thing for help bank so when The

96:45

Branding was designed we said it has to

96:48

look a little bit more serious than the

96:50

Simon squid brand because ultimately

96:52

we'll be funding people people's dreams

96:54

at scale and people need to trust if we

96:56

tell them we're going to fund their

96:57

dreams it's actually going to happen so

96:59

the help Bank branding is a combination

97:01

of the Simon squid branding and our

97:03

competitors potentially in the future we

97:05

want to make it look serious it has some

97:07

element of fun but ultimately it has its

97:10

own brand Persona and all you need to do

97:12

initially to get the brand right is

97:14

write down all the different brand

97:16

values now I want to teach you about how

97:19

companies apply brand at scale and

97:22

there's a few different ways it

97:24

generally plays out so let's take a

97:25

brand like Canon and Canon run a brand

97:29

method which we call reference right and

97:33

reference is when they leverage someone

97:37

else's brand to make their brand look

97:40

good so Canon for example work with a

97:42

photographer called Peter McKinnon who

97:44

is a brilliant photographer I'm a big

97:46

fan of his and by by sponsoring him by

97:50

supporting him they don't need

97:54

that person as a CEO and their company

97:56

like like apple have done they have it

97:58

external Nike also do this I mentioned

98:00

earlier Nike will sponsor top performing

98:03

athletes with nice personalities that

98:05

have values and that therefore becomes

98:08

part of the night brand so they use this

98:10

reference model to make their own brand

98:12

look good now apple as I mentioned

98:15

earlier they use a different method I

98:18

call this the leadership method and the

98:21

leadership method is basically

98:24

where you have a person in the company

98:28

that represents the brand values now in

98:31

help bank I am that person probably in

98:34

your business you are if you're a small

98:36

business owner the person that is the

98:39

leadership value brand ambassador for

98:41

your company you're probably the one

98:43

that ask to go on stage and talk about

98:44

your business you're the one in sales

98:46

meetings whatever your business model is

98:48

you're probably the one representing the

98:49

brand of course your staff will

98:51

represent the brand your office

98:52

environment will represent the brand

98:54

like I said earlier the days when you go

98:56

out have a party and post on your social

98:59

media will represent your brand but when

99:01

it comes to making your brand values

99:03

clear you do it by these two methods you

99:06

either have a reference model which

99:08

means you sponsor certain people that

99:10

represent your brand value or you have a

99:12

Leadership Model which is you personally

99:14

in the company leading the charge to

99:17

make sure people understand your brand

99:19

and I think when it comes to Brand

99:22

building there are are some risks in

99:24

both of these models now in the

99:25

reference model if a celebrity that's

99:29

supporting your brand does something bad

99:31

that can affect your brand now this

99:33

happens a lot and they often get fired

99:35

quick I think one of the most famous

99:37

cases Kanye West who of course got

99:39

dropped by Adidas and and then lawsuits

99:42

Galore but what I'm saying is though

99:45

what's good about the reference model is

99:47

you don't have to spend four years

99:49

building up social media presence like

99:51

me I've spent every single day four

99:53

years doing a post building up a

99:55

community you can just leverage all of

99:58

that hard work and your brand can have

100:00

the halo effect of working with me but

100:02

the downside is what if I do something

100:04

bad then your brand is at risk so you

100:06

need to have mechanisms in place to make

100:08

sure you're protected as a brand but

100:10

that's how you scale brand and of course

100:12

the Leadership Model also has its

100:13

weaknesses we all saw this a little bit

100:15

with Steve Jobs when Steve Jobs left

100:18

apple apple had a real problem for a

100:20

long time they put so much of their

100:22

brand value in the Steve Jobs brand that

100:25

when he left the magic left was often

100:27

what people said right so you have to

100:29

make sure that you as a leader it's

100:31

sustainable for you to be that leader

100:33

and Lead that brand effort and or

100:36

there's a good transition model in place

100:38

and again when Steve Jobs went back to

100:40

Apple he did have a strong transition

100:42

model with Tim Cook now Tim Cook's an

100:44

interesting one because he's not Steve

100:46

Jobs of course but he is Mr Data he's

100:49

someone you trust with your data right

100:51

they've picked him in part because he

100:53

looks trustworthy he talks in a very

100:56

trustworthy and transparent way and in

100:58

Apple's process of building a brand

101:00

today that is more important to them

101:02

than a Maverick leader telling you about

101:04

a brilliant product in fact the Apple

101:05

iPhone hasn't changed much since Steve

101:07

Job died but the point I'm trying to

101:09

make here is if you want a brand to be

101:12

successful you've got to pick one of

101:13

these two strategies now you can do both

101:16

of course but you probably double the

101:17

risk of having some problem in your

101:19

business and whichever path you choose

101:21

make sure you think it through right to

101:23

the end have the ability to cut that

101:25

influencer out of your business if

101:27

anything goes wrong and equally if

101:28

you're running the Leadership Model make

101:30

sure that that leader has a transition

101:32

plan because at some point we're all

101:34

going to die now hopefully we're all

101:35

going to live forever with Elon must

101:36

help I'm sure that's true but I will

101:38

tell you now the final thing really

101:40

important in brand learn to say

101:43

no if you don't say no to the wrong

101:47

relationships the wrong brand

101:49

Partnerships the wrong clients your

101:51

brand will get damaged

101:53

I have had this experience myself I

101:55

spent 10 years building up a brand it

101:57

had a fantastic reputation and then I

101:59

got a bad client that didn't understand

102:01

how the world worked and made my brand

102:04

with their big mouth and their lies

102:07

and this can be hugely damaging we all

102:10

have probably heard the saying you can

102:11

spend 30 years building a reputation it

102:13

only takes 5 seconds for it to go to

102:15

I tell you from experience that

102:17

saying no to things is powerful if you

102:20

have an inkling spider senses that

102:22

someone isn't good or a brand isn't good

102:24

don't match with your malls do not take

102:25

their money say no your brand is the

102:28

most valuable asset you will ever ever

102:30

build my company got sold for a lot of

102:32

money in the end because I had a good

102:34

brand image I had a good brand value

102:38

they told me they bought the brand not

102:39

the business build a brand not a

102:41

business and I promise you that brand

102:44

will live forever next up how to hire

102:47

how to grow and how to build these three

102:49

things are interl and if you get this

102:51

formula right your business business can

102:53

take off and forever give you the income

102:56

you need be a brand you love and

102:58

ultimately not be a management nightmare

103:00

that a lot of people have when they

103:01

build a business so first of all how to

103:03

hire I always tell people if your

103:07

business has a

103:10

purpose and the people you hire believe

103:13

in that purpose you will never have to

103:16

manage anybody you will be managing

103:19

purpose not people one of the big things

103:21

people complain to me about is managing

103:23

people and often when I look at their

103:24

business to see why because they have

103:26

not installed a purpose in their

103:28

business that resonates with the people

103:30

that they have hired Sometimes some

103:32

businesses later install a purpose but

103:35

then that purpose just becomes a slogan

103:37

on the wall because the people they

103:38

hired in the early days weren't hired

103:40

around purpose you have to have this at

103:43

the center of ill and when you hire

103:45

someone always check that they genuinely

103:48

care about that purpose some people will

103:50

play you lip service to get the job so

103:52

there is a few hacks that you can do to

103:54

make sure that person really cares first

103:56

of all go check out their social media

103:58

go see what that person really cares

103:59

about you will see it if they care about

104:01

the planet if you see them driving

104:02

around in some gas-guzzling car they

104:04

probably don't care about the

104:06

environment so actually doing your

104:07

research on your hires being careful

104:10

about the people you bring into your

104:11

purpose matters check their history

104:14

check for references I don't know why

104:16

people don't do this people don't ask

104:18

for references anymore I don't know why

104:20

now I know in England it's illegal to

104:22

give someone a bad reference

104:23

but if you ask right I don't want people

104:25

to have a bad employee in their life if

104:28

I had that bad employee in mine it's

104:30

important that we share these things to

104:31

help that employee get better if they

104:33

had a bad reference they'd act better

104:35

they'd do a better job now

104:38

ultimately I think when hiring people

104:41

the key is give them Equity now I'm

104:44

going to talk more about Equity a little

104:46

bit later in the video it always comes

104:48

up but if you give your team equity

104:53

they are aligned with your

104:55

success now any owner of any business

104:58

knows that the real value in a company

105:01

is not its turnover it's in its brand

105:03

and if over 10 years an employee helps

105:05

make that brand grow but are only taking

105:07

an income they're never getting their

105:10

true value you have to own equity in the

105:12

business that you are working in now

105:14

there's many different ways to do it so

105:16

if you're working for someone today of

105:18

course you can go ask for equity in that

105:19

company you've got nothing to lose

105:20

they'll probably laugh they might say no

105:22

I promise you respect you more

105:23

especially if they're a Founder the

105:25

second thing is you can build a business

105:27

where you work with that company but you

105:28

own equity in it so you can start your

105:30

own company but have equity in that

105:31

company and then work for that person

105:32

now the point I'm telling you here is

105:34

that give your employees respect if you

105:37

want to keep people and you want them to

105:39

be motivated have this conversation

105:41

openly talk about this subject you

105:43

should be saying they should have Equity

105:45

now it might not be possible to give

105:46

people Equity straight away it might not

105:48

be something you feel comfortable with

105:49

doing straight away but I promise you

105:51

your turnover will be less your stress

105:53

will be less your company will be

105:55

stronger if that person in your company

105:57

has equity and most people don't have

105:59

the guts to do it and they W then spend

106:02

years stressing they can't find anyone

106:04

or that they can't find anyone that

106:06

actually cares it's because they don't

106:08

own what you own give them a piece of

106:11

the business and you'll have loyalty of

106:13

course it comes with its risks but in my

106:16

opinion High turnover High management

106:19

high stress is a bigger risk than any

106:21

Equity problem you could have if someone

106:23

leaves for example and ironically most

106:26

of the time why would people leave if

106:27

they have equity in fact I had a case

106:29

recently someone who worked with me for

106:31

four years I gave them equity in the

106:33

business and then they left but because

106:36

I treated them with respect and because

106:38

I treated them well and we had a good

106:39

relationship when they left they let me

106:41

buy that Equity back at a very low rate

106:43

they were very reasonable they did not

106:45

hold me blackmail now of course if

106:47

you've hired the right person under

106:49

purpose and you've given them Equity

106:51

most good people will not hold you over

106:53

it to get that Equity back you can be

106:56

reasonable but if you've done the right

106:57

thing in the beginning by giving people

106:59

Equity it's so easy now the third thing

107:01

I'll tell you and this really links to

107:04

how you grow your business you can't

107:06

grow a business without people I would

107:09

say that today with AI and all this

107:11

technology you'll be able to grow a

107:12

business with less people but you won't

107:15

be able to grow a business with no

107:16

people so you need to grow a business

107:18

through growing its culture you need to

107:21

make sure that this business has values

107:23

I had a business called

107:26

fluid this business went on to become

107:29

one of the most successful creative

107:30

agencies in Asia that I sold to price

107:32

water house Cooper for more money than

107:33

I'll ever need and one of the things I

107:35

did in the early days of that business

107:36

which was a big mistake is I built a

107:39

business to make money now that might

107:41

not sound like a mistake but what

107:44

happened first year I hired people there

107:46

were knew it was exciting second year

107:49

people started to leave why did they

107:51

leave because the values of the the

107:52

business were wrong I changed the values

107:55

in that business we went from a business

107:57

that was designed to make money to a

107:59

business that would protect the staff

108:02

from Bad clients I had a creative agency

108:05

often designers were treated badly do

108:08

this by tomorrow at 12 I need it instead

108:10

of understanding that creativity is a

108:11

process so we switched our whole model

108:14

instead of working for clients we worked

108:16

for the creative people and help them

108:19

manage clients that transformed our

108:21

business and helped help us grow by

108:24

thinking about things differently

108:26

instead of traditionally you will grow

108:28

your business and by looking after your

108:30

people it's cheesy I know you can grow

108:32

much easier now when you grow assuming

108:35

you follow my advice and you grow your

108:37

business this is the important thing you

108:38

need to identify what is your

108:41

destination what are you actually

108:43

growing for now I have a lot of people

108:45

recently approached me and say please

108:46

invest in my business arm and I want to

108:47

grow it my first question is why what is

108:50

it you're trying to do by growing your

108:51

business what's the real reason you're

108:53

growing your business is it ego do you

108:56

really want to work more or is it want

108:57

to make the business bigger so you can

108:59

bring in management so you can not have

109:00

to work so hard so you're working hard

109:02

now to grow it that's fine I think you

109:04

need a reason to grow it now I want to

109:06

grow the biggest platform in the world

109:08

that helps people for free learn

109:10

business so I want it to be big I know

109:12

my destination I want to help 10 million

109:14

people for free start a business they

109:16

love and never feel alone doing it so I

109:18

know my destination and therefore I'm

109:21

growing both from a higher point of view

109:23

from a culture point of view in that

109:25

direction but I have had points in my

109:27

life and the early days of fluid where

109:29

actually I wanted to work three days a

109:30

week doing cool stuff with Brands and

109:33

two days a week going to the beach with

109:34

my girlfriend having fun and so I didn't

109:37

grow the business too much at the

109:38

beginning I actually had a different

109:39

ambition and there's nothing wrong with

109:41

that and if you want to grow your

109:42

business brilliant follow this formula

109:45

have purpose bring people in that have

109:47

value and own value in the business and

109:49

you will grow if you look after them and

109:51

your customer base the final thing I'll

109:53

talk about when it comes to really

109:56

building a business and making a

109:58

business successful first of all take

110:00

risk make sure that you build MVPs

110:02

minimum viable products try things out

110:04

if you really want to build a company

110:06

you can't stay stagnant no company today

110:09

is around when they stay stagnant think

110:11

about Blockbusters or any of these

110:13

businesses that just sat on their

110:15

technology like Kodak and didn't do

110:17

anything with it you can't sit still

110:19

Kodak invented the digital camera you

110:21

can't sit still you have to put these

110:23

things into the market Kodak didn't want

110:24

to put their film uh cam digital camera

110:26

into the market because it would have

110:27

meant film was gone and film was their

110:29

Core Business you've got to disrupt

110:30

yourself if you really want to build a

110:32

business that's going to last if you

110:34

really want to build a successful

110:35

company I'm going to use a dirty word a

110:37

word that I personally hate but has

110:39

saved me you need to build systems you

110:42

need to move from what is often in the

110:44

early days of a business what I call a

110:46

generalist mindset where everybody can

110:48

do everything to a specialist mindset

110:52

you need you need to allow people to be

110:54

specialists in certain areas now when I

110:55

was younger I'm a generalist I can do

110:57

kind of everything I can clean the

110:58

toilets in the company toilets when

111:00

they're dirty I can help people get

111:02

their car loaded up and get to the site

111:04

to do the pitch I can do the pitch I

111:06

could do everything but I became a

111:07

specialist in marketing and I think as

111:09

you grow a business you have to take

111:12

away the generalist people and build out

111:15

specialist people people that do a

111:16

particular thing well to help the

111:18

business grow and that involves Building

111:21

Systems that allow people to do that in

111:23

your hiring process in your growing

111:25

process and in your mindset even you as

111:28

a Founder potentially you have to make

111:30

sure that you learn a skill set

111:32

otherwise you become redundant which by

111:34

the way is fine I have often got myself

111:37

replaced in a company that I have built

111:39

I think that's actually pretty smart

111:41

unless you can become a specialist it's

111:42

probably the best thing for the company

111:43

too there's likely to be a CEO out there

111:46

that's better than you when you're at

111:48

scale I found that to be the case many

111:50

times I replace myself at fluid 11 years

111:52

in by someone who is a better CEO than

111:55

me so hopefully if you know your purpose

111:59

and you give purpose to the people you

112:01

hire you have Equity both for your team

112:04

and for the wider growth of the business

112:06

you know your values and you apply them

112:08

you know your destination and you apply

112:10

this very important point of systems

112:14

and removing

112:20

generalism you will have a business that

112:24

is easy to hire people that will scale

112:27

and will build into something that lives

112:30

without you now let's talk about how to

112:32

fire someone now I have fired hundreds

112:34

of people in my career and I'm going to

112:35

teach you how to fire someone and also

112:38

when you're likely to be getting fired

112:40

so one of the things I hate to do is

112:42

fire someone it's a very necessary skill

112:45

if you want to survive in business I've

112:47

often built up large companies that

112:49

needed to get small again quick for

112:51

various reasons you have to learn to

112:53

fire people it is not nice but one of

112:57

the most difficult things about firing

112:58

people is understanding when to do it

113:01

now I think when it comes to actually

113:03

firing people structurally like for

113:05

example doing it legally sending the

113:08

appropriate warnings doing the proper

113:10

paperwork all of this stuff you can get

113:12

off a lawyer I'm not going to waste your

113:14

time telling you the law in your country

113:17

wherever you are it will be different

113:18

anyway I'm going to talk more about the

113:21

actual Act and also what's involved in

113:24

making the decision as to whether or not

113:27

someone should be fired I learned long

113:29

ago A system that I call the seven and

113:31

eight rule it's very simple and obvious

113:35

when I first start explaining it now if

113:37

someone's in your company and they are

113:39

really good like you love them they love

113:42

you they're obviously a nine and 10 you

113:46

want to keep them and you want them to

113:48

stay and they want to stay most of the

113:51

time those people are 9 and 10 T because

113:52

they're enjoying it now of course like I

113:54

said earlier make sure you give these

113:55

people Equity make sure you look after

113:57

these people over time but you know you

113:59

want to keep them and they want to stay

114:01

it's a Nob brainet it's cool then you

114:04

have what I call the ones and twos these

114:06

are people who are at their job

114:09

they know their at their job you

114:11

know their at their job and most of

114:13

the time they either quit or you fire

114:14

them it's a no-brainer everyone feels it

114:16

they don't turn up on time they don't

114:18

care about the purpose of the company

114:19

whatever it is it's obvious that

114:21

relationship comes to an end naturally

114:23

the really difficult thing for any

114:26

employer and for that matter any

114:28

employee is if you are a 7 and8 which

114:31

means you're almost good enough you're

114:34

almost able to do the job and sometimes

114:37

as an employer you're desperately hoping

114:40

they become good enough you're waiting

114:42

for them to become a nine and 10 and

114:44

some days they are but then they SLI

114:46

back to a six some days they're a seven

114:48

and there's various reasons why people

114:50

are seven and eight and often it's not

114:53

because they're crap at their job it's

114:54

because they're in the wrong job with

114:56

the wrong team doing the wrong thing I

114:58

have often seen a seven and eight and

115:01

actually move them to a different

115:03

department or a different role and they

115:05

become nines and tens but that's not

115:07

always the case and sometimes the

115:09

hardest people to fire are the seven and

115:11

eights so how do you do it well I think

115:14

first of all you put proper structure in

115:16

place to identify what is success for

115:18

that employee you want to understand how

115:21

they work what's going on in their lives

115:23

instead of walking into the room and

115:25

saying you haven't performed you walk

115:27

into the room and you say how can I help

115:29

you perform there's things that you can

115:31

do as a leader to check whether or not

115:34

that person can get better at their job

115:35

and if there's anything you can do to

115:37

support them but in the

115:39

end learn the seven and eight rule and I

115:43

have seen this I have kept seven and

115:45

eights in my companies in the past and

115:48

the nines and tens leave if someone can

115:50

surf get away with it and not do their

115:53

job and no repercussions then why would

115:55

a 9 and 10 stay why would a 9 and 10

115:58

stay a 9 and 10 if they can get lazy and

116:01

not work as hard or cut corners and not

116:04

get fired then you're going to have a

116:06

problem nine and 10 will not stay in

116:08

your business and you'll have a company

116:09

full of seven and eights and seven and

116:11

eights are hard to manage take up nearly

116:13

all of the conversation any HR

116:15

conversation you have to learn to grow a

116:17

pair of balls and fire these people and

116:19

you know what when you do this has

116:21

happened to me many times they're

116:22

grateful because those seven and eights

116:25

if you fire them can often go on to find

116:27

a job they like where they are a nine

116:28

and 10 and are appreciated it's your

116:31

responsibility to fire seven and eights

116:34

so how can you identify if someone is a

116:36

seven and8 well the rule I have is how

116:40

many times a day are you talking about

116:41

them if they come up too much in any

116:44

conversation amongst your team members

116:46

event your customers more than once or

116:48

twice in a week you probably got a

116:51

problem second thing is you often are

116:54

running a system in your brain where you

116:56

are

116:58

fearful of not finding a replacement so

117:01

you don't want to fire them because

117:02

they're better than nobody and I've done

117:04

this myself many times a seven and eight

117:06

is at least a pair of hands helping you

117:08

when you're building a business

117:09

sometimes that's a relief and the idea

117:11

of having to find someone new is painful

117:14

so you need to get strong you need to

117:17

realize and maybe even line up your next

117:20

hire before you fire now I promise you

117:23

that employee and I would be the same is

117:26

also looking for another job so maybe

117:28

what you can do is help them find that

117:30

other job I have done this many times

117:33

I've gone to someone who's a seven and

117:34

eight and said you're not happy I don't

117:36

think you're not completely doing the

117:38

job the way you should I've helped you

117:41

get an interview at this other company

117:43

it has actually built relationships with

117:45

people that weren't happy in the company

117:46

but are now my friends outside of work

117:49

you can help that person even though it

117:51

might be frustrating that there person's

117:53

in your company and not performing the

117:55

best thing you can do is work out a

117:57

solution for them and for you and you

117:58

can build a great relationship with that

118:00

person even though that it's perhaps not

118:01

a great relationship in the company

118:03

right now by helping them move on so

118:06

following the rule identify seven and

118:08

eights be honest with yourself do not

118:10

have fear that you cannot replace them

118:11

and find a N9 and 10 you will help that

118:14

seven and eight find a new job and

118:16

always be honest with seven and eight

118:18

how you're feeling it will be better for

118:19

you and for them and there is a chance

118:21

and it's happened a few times in my

118:22

career or that person becomes a nine and

118:25

10 and it can often be when you give

118:26

them Equity let's talk about how to go

118:29

Global now why is going global one of my

118:32

main points it's because a lot of people

118:35

don't realize that they can go Global a

118:37

lot of people don't realize that they'll

118:38

probably remove a lot of the risk in

118:40

their business if they do Go Global why

118:43

well if you're in more than one market

118:45

and the market you're in is in trouble

118:47

you spread your risk I've had this

118:49

happen to me many times in my early

118:51

career with fluid we were just in Hong

118:54

Kong and it was risky Hong Kong had a

118:56

lot of ups and downs and when we had the

118:58

downs I was subject completely to that

119:00

down I had no counterbalance with a

119:02

business potentially in another market

119:03

doing well and going global it turns out

119:06

is not difficult anymore often people

119:09

don't realize there are a few steps to

119:11

allow your business to go Global when

119:12

you didn't think it was even possible so

119:14

what are those steps first identify

119:17

whether there's an opportunity for your

119:19

product or your service in another

119:20

market so

119:23

research and even if you don't want to

119:27

open up that second office or or sell

119:29

that product in that market once you

119:32

understand what markets where this could

119:34

work are there's a couple of

119:35

opportunities for you now I could

119:37

reverse back to raising money if you're

119:39

able to say to someone that you can open

119:40

up your product in other markets with

119:43

their investment it can make an investor

119:45

happy that's just one example it can

119:48

make an investor actually go ahead and

119:49

invest in you equally like I mentioned

119:51

earlier as well well if a brand wants to

119:53

sponsor you to open up another office

119:55

this can be a way for you to grow your

119:57

business and you reduce your risk under

120:00

the dime of a brand partnership research

120:02

is key at this stage find out where your

120:04

product could be sold even if you don't

120:06

want to do the work to do it second you

120:08

can basically set up models like

120:10

franchising so if you don't want to set

120:13

up that business in another Market you

120:15

can set up a brand franchising

120:16

Arrangement so someone else will open it

120:18

up and someone else will do the work but

120:20

you can make money by doing nothing I

120:23

hate passive income I don't think that

120:25

exists but this is the closest thing to

120:27

it in my opinion someone else running

120:29

your brand in another Market under a

120:31

license so I think that franchising is a

120:33

real opportunity and it's a it's a bit

120:35

of a misunderstood word franchising

120:37

because a lot of people kind of think of

120:38

like Subway or um McDonald's but

120:42

franchising can apply to a service

120:43

business and many many companies are

120:45

built on Partnerships under a franchise

120:48

structure the other thing that's really

120:49

important about going global is making

120:52

sure your business can stand the test of

120:54

time and if you have a business that is

120:56

thinking globally ironically you're more

120:59

likely to survive in the long term

121:01

you'll learn an important lesson which

121:03

is it's easier to run a big company than

121:06

a small company far too many

121:08

entrepreneurs and me included at points

121:10

in my career have made my business too

121:12

small that I am the only one that can

121:14

run it I can't afford Senior Management

121:17

I can't afford to get help I can't

121:19

afford to actually stop working for a

121:21

week I'm telling you now by thinking

121:23

Global you give yourself a chance to

121:25

grow a big business and it's easier than

121:27

having a small business despite what

121:29

you've been told by other people get a

121:31

big business if you can now it does link

121:33

back to what your mission in life is

121:35

maybe you don't want a big business but

121:36

do not decide to not have a big business

121:39

because you think it's easier to have a

121:41

small business it's not small is not

121:44

easier I have run big businesses and I

121:46

have run small businesses and I had an

121:47

easier life once I've made the business

121:50

big so do not trap your yourself in any

121:52

Market do not subject yourself to any

121:54

Market that could disrupt your business

121:56

and make sure you always give yourself

121:58

the chance to be free of your very own

122:00

business not trapping you how to get a

122:03

mentor this is the single biggest

122:04

question I ever get asked and it's so

122:06

simple to answer no one seems to listen

122:08

to me but I'm going to try anyway if you

122:11

want a mentor in your business I totally

122:13

understand why that sounds cool but the

122:16

reality is people have built businesses

122:17

around this concept that you need a

122:19

mentor and they've sold you it as the

122:20

solution it isn't what you actually need

122:23

is not a mentor what you need in reality

122:26

is someone who can answer the questions

122:28

that you have and perhaps even give you

122:31

the answers to questions you didn't know

122:33

to ask and this can all be done without

122:35

a mentor in fact I would argue if you

122:38

got me as your Mentor it would be pretty

122:40

annoying cuz Mentor will tell you their

122:43

experience but it might not be relevant

122:44

to your life this video today in a way

122:47

is all the knowledge I have anyway so of

122:49

course you can still have me as your

122:52

Mentor but what you're really saying if

122:54

you're honest about it is you're looking

122:55

for a coach you're looking for someone

122:57

to keep you accountable and you can

123:00

actually break down what that means into

123:01

what you really need if you want someone

123:03

to work with you in your business and

123:05

keep you accountable get a co-founder if

123:07

you want someone to help you with sales

123:10

hire a salesperson if you know the

123:12

question you want to ask then ask it now

123:15

I say all that I still want to deliver

123:17

on a promise to help you get a mentor

123:19

and this is how you get a mentor number

123:23

one you

123:26

research what

123:32

matters what matters

123:34

to that

123:39

person someone reached out to me

123:41

yesterday asking me be to be their

123:43

Mentor for a property development

123:44

business they want to run do you not

123:46

know who I am I hate the property

123:48

industry and everything it stands for I

123:50

think property should be a basic human

123:52

right and the present balet system has

123:54

screwed the world up I don't want to

123:56

help someone do that now they were very

124:00

nice and very polite I won't name who

124:01

they are but I'm telling you right now

124:03

do your research before you ask someone

124:04

for help of course I'm not going to

124:06

reply to that fact I did reply saying no

124:08

but I'm saying that most people won't

124:09

reply you don't want to ask someone to

124:12

be your mentor and have not done the

124:13

research on them the second thing is

124:15

don't just say please be my mentor now

124:18

there are plenty of people that don't

124:20

take my view that you don't need a

124:21

mentor and do want a mentor and they

124:24

will Mentor you some will charge and

124:26

some won't I'll get on to that in a

124:27

minute but when you ask someone to

124:29

Mentor you remember it's a bit like

124:31

saying would you like to get married you

124:33

need to Define what it means so

124:37

Define what you

124:42

mean when you say will you be my mentor

124:46

tell people what that means for you I

124:48

would like 10 minutes of your time once

124:50

a week and perhaps consider if you do

124:54

start defining what it is what sort of

124:56

questions you're going to ask and often

124:58

if you ask a question you will get a

125:01

mentor if you ask for a mentor you'll

125:03

get no reply at all because no one can

125:06

commit to an open-ended question

125:07

especially from a stranger asking for

125:09

mentorship you need to Define it in an

125:12

Ideal World I suggest you ask a question

125:16

first that's actually why I built help

125:18

bank.com so you can go and write a

125:20

question to 100 5,000 potential mentors

125:24

now if after all this you're still set

125:26

on getting a mentor another way to get a

125:28

mentor is change the word mentor to

125:32

advisor and when you're looking to build

125:35

a company for example and maybe you want

125:37

to mentor to help you build a company

125:40

look for someone that has specific

125:41

knowledge that you're after and ask them

125:43

to join your Advisory Board now advisory

125:45

boards a little bit more glamorous for

125:47

most people a mentor isn't something you

125:49

see on many people's LinkedIn profile

125:51

but advisor to this company and advisor

125:53

to that company often is so reframe it

125:56

as advisory now if you've got a business

125:59

with purpose and you followed the other

126:00

things I've said in this long video

126:01

today you'll know how important things

126:04

like process and systems and structure

126:06

and goal will lead you to decide what

126:09

type of advisor you need and it's much

126:11

easier to get an advisor than it is a

126:13

mentor and much easier to structure what

126:15

the relationship is like if they're for

126:18

example one of your border advisers

126:19

they'd probably have equity in your

126:21

business so you're no longer asking

126:22

someone to hang out with you and give

126:24

you a bit of advice and motivate you

126:26

you're asking someone to give you

126:28

specific knowledge around something they

126:29

love and believe in and it's much much

126:31

easier the next thing you can do to help

126:33

yourself get a mentor is connect to the

126:36

people that they are connected to so

126:39

referrals are the best way to get help

126:42

many times someone I know for a long

126:44

time that's helped me out has asked me

126:46

to Mentor someone to help them out and I

126:49

have done it without question and so

126:51

that

126:53

referral a bit like in sales and the

126:55

other things I've mentioned today

126:57

referrals are so powerful try to get

127:00

someone to refer you to the mentor that

127:02

you want it's also much easier for

127:05

someone to say yes when they've got some

127:07

reference point of someone that knows

127:09

you now be careful don't go become

127:12

friends with someone just to get them to

127:13

refer you it'll be transparent and

127:15

actually hurt you so do it genuinely but

127:18

if you can get a referral for the mentor

127:20

that you need it's very powerful now the

127:22

final way to get a mentor if that's what

127:26

you want the best way is to give value

127:29

to the person you want as a mentor some

127:31

of the people I've helped in my past

127:34

have helped me first I didn't ask them

127:36

to so for example someone redesigned a

127:38

website for me and made my website

127:40

better of course after someone's gone

127:42

and made all that effort to support me

127:44

and help me I'm going to give them time

127:46

and I think that time in the early days

127:48

allows us to work together to define the

127:50

questions they're asking and Define the

127:52

things that that person actually needs

127:54

and so go and give value to the person

127:57

that you want as your Mentor don't just

128:00

ask them for something try to bring them

128:02

something and it will make a huge

128:04

difference and I think that that's one

128:06

of the things that people never do they

128:08

just want to extract value and this goes

128:11

back to my personal philosophy in life

128:12

it's not give and take it's give without

128:15

take if you follow give without take

128:17

when trying to get a mentor if you

128:19

follow give without take when trying to

128:21

get Mentor I'm pretty sure you'll get

128:23

that Mentor but don't expect anything

128:25

don't expect that person to become your

128:27

Mentor give them value give them respect

128:29

clearly you respect them you want them

128:31

to be your Mentor make the effort and

128:33

over time it will come back to you even

128:34

if it isn't in that person becoming your

128:36

Mentor how Equity works this is such an

128:39

important subject if you don't get the

128:41

equity structure right in your business

128:43

you will fail I have been involved in

128:47

many many businesses that didn't do this

128:49

right and collapsed not because they

128:51

they weren't good businesses but because

128:52

they didn't know how the structure of

128:54

equity works now just before I get into

128:56

the detail of how to structure your

128:58

Equity structure in the future correctly

129:00

I will make sure that you understand one

129:03

important Point most people don't want

129:06

to drop below 50% equity in the company

129:09

because they think it means they lose

129:10

control that's not

129:12

true you are able to control your

129:15

company under the operational agreement

129:18

now in each country us Britain different

129:21

Market Market you have different

129:22

terminology for this but you control

129:24

your company by the shareholder

129:26

agreement you don't control your company

129:29

by the amount of equity that you hold so

129:31

if for example you have a 50/50 Equity

129:34

split with someone you are actually

129:36

potentially in joint control as far as

129:38

Equity is concerned but you can still

129:40

allocate one person to make all the

129:42

decisions and have actual control so do

129:45

make sure that you understand that

129:47

Equity ownership does not equal control

129:52

right it does not equal control keep an

129:55

eye on this mindset because you often

129:57

make big mistakes around Equity

129:59

ownership thinking it means you lose

130:01

control if you drop below 50% and that

130:03

is not true the second thing to keep in

130:06

mind with Equity is understanding where

130:09

you're going with the business

130:10

everything I've already discussed in

130:11

this video is interl but if you don't

130:13

know where you're going you don't know

130:14

how much Equity you need to get there

130:17

too many people sell a large chunk of

130:19

equity at the early stages of their

130:20

business only to realize later in their

130:23

business they don't have enough equity

130:25

to get to the Finish Line if your model

130:28

is like tech company model and you

130:30

intend to raise a lot of money you have

130:32

to be very cautious with the equity in

130:34

the early days now there are all sorts

130:36

of graphs and information on the

130:38

internet that will explain to you this

130:40

point but I'm highlighting it to you so

130:43

you can go and research it it's a very

130:45

deep subject but do not sell too much

130:47

Equity at the beginning having said that

130:50

the best thing you can ever do is sell

130:52

no equity at all I know it's cool to

130:55

raise money I know it but it's cooler to

130:58

run a business where you don't raise

131:00

money a bootstrap business in my opinion

131:03

is healthier you can retain 100% control

131:06

and 100% own Equity it's always probably

131:10

going to be better now there's a lot of

131:12

exceptions to that suggestion and one of

131:14

them I would say is make sure you don't

131:16

make this one big mistake I see a lot of

131:19

people make I have seen people start

131:21

businesses and when they start

131:23

businesses with a partner they do 52%

131:26

48% and often for no other reason then

131:29

the person who came up with the idea

131:31

believes that they deserve 2% more this

131:33

has happened time and time again it's a

131:36

huge mistake I've seen arguments ensue

131:38

two years later between those two people

131:41

because they didn't just do it 50/50 do

131:43

not assume again control 52% means

131:47

anything if anything it's detrimental so

131:50

if you have a co-founder

131:51

my instant recommendation my instant

131:53

recommendation is you do 50/50 do not

131:56

belittle the other partner by giving

131:58

them less they will instantly

132:00

psychologically think they will do 48%

132:03

of the work you will do 52% of the work

132:06

it does not bode well in the long term

132:08

now there is a danger with 50/50 that

132:12

danger is decision lock if you're making

132:15

one decision and your partner's making

132:17

the other and you haven't put a

132:18

shareholder agreement in place to decide

132:20

who has the deciding vote you have a

132:23

problem so the way around this is often

132:25

to have a third party help you make big

132:28

decisions someone you both trust ideally

132:30

but you create a 50/50 ownership

132:33

structure with a board of advisers for

132:36

example and this allows you to make

132:40

decisions especially difficult decisions

132:43

without mjor argument and avoid conflict

132:45

with your partner now the best way to

132:47

avoid conflict and avoid even needing to

132:49

turn to your board of advisor is to be

132:52

very clear about where you're both going

132:54

and I'm using at the moment in this

132:55

Equity example a 50/50 partnership it

132:57

could equally be a 1/3 13d 1/3 or 1/4

133:00

1/4 1/4 I'm just using this as an

133:02

example that you all know where you're

133:05

going I have seen problems in the

133:06

business for example where someone is

133:08

building the business the money's coming

133:09

in one person wants to take the money

133:11

out and put it in their pocket as profit

133:13

the other person wants to put it back

133:14

into the business to help it grow one

133:16

person wants to stay in one market the

133:18

UK another person wants to expand to the

133:20

US you need to try and work out all of

133:23

this stuff ideally before you even start

133:25

the company within your mind map that I

133:28

taught you earlier you figure out where

133:30

you're going and why and therefore you

133:32

avoid conflict when it comes to Major

133:34

decision making later again I have seen

133:36

companies fall apart because one person

133:38

wanted to take the money out and one

133:40

person didn't and literally the business

133:43

collapses because the two don't agree

133:45

don't get along the business fails

133:47

Equity ownership under this system I'm

133:50

now teaching you is not about control as

133:53

I've mentioned but it is about

133:56

understanding what the equity is there

133:57

to do now depending on your structure if

134:00

you're a charity this won't matter so

134:02

much but if you're a limited company

134:04

that's looking to raise money please

134:06

make sure your cap table has the right

134:09

people on it I have seen many people not

134:12

get investment because they gave 2% to

134:14

the wrong person that the other

134:16

investors don't want associated with

134:18

Equity ownership will tarnish your rep

134:21

ation understand how Equity is

134:23

structured it's showing who is involved

134:26

in the company so you need to make sure

134:29

that you align your brand I talked about

134:30

branding earlier to the equity ownership

134:33

and whoever owns that company whoever

134:35

owns a part of your company will affect

134:39

the brand image so make sure that you're

134:42

aligning your brand values with your

134:44

Equity

134:46

ownership now there is a lot of talk by

134:50

me and anyone that actually knows what

134:51

they're doing in business about giving

134:53

Equity to your staff I really believe in

134:56

this now there's a couple of ways to do

134:58

it I honestly think if you want to build

135:00

a business that scales you have to give

135:02

Equity to your people but there's two

135:04

types of equity structure there's what

135:06

we call share options which technically

135:09

isn't actually Equity it's a percentage

135:11

in the future of the company but it can

135:13

often be in what are framed as earn outs

135:17

or there straight up Equity now there is

135:19

a hybrid in this model and I don't want

135:21

to get too technical now because I'm

135:22

actually not a lawyer but I want you to

135:24

understand the difference most of the

135:26

time people are buying stocks and shares

135:28

in the stock market they have share

135:30

options which means that yes they'll get

135:33

given shares but those shares have no

135:35

class level so they have no decision

135:37

making power so you can own shares in

135:40

the company in the stock market but have

135:41

no influence over that business or no

135:43

control but that is one way to

135:45

incentivize people you give them share

135:47

options my preferred method and everyone

135:49

on my team had this actual physical

135:53

equity in the company not share options

135:56

via the stock market listing but real

135:59

life equity in the company so the

136:00

company was sold today they would get

136:02

paid out whereas often with share

136:05

options it's some link to the stock

136:06

market listing or in some cases if it's

136:08

already listed to you sing the shares on

136:10

the stock market but if the company

136:12

decided to take the company off the

136:14

stock market wherever that price was

136:16

you'd have to sell out again there's

136:17

some legal obligations around this it

136:18

has to be more than 70% of the

136:20

shareholders agree but the point is I

136:22

have owned shares in the stock market of

136:24

a company that I believed in and then

136:26

the owners of that company actual Equity

136:29

owners of that company decided to take

136:31

the company off the stock market I had

136:33

no choice but to sell my shares that

136:36

company Dlisted became worth a billion

136:38

dollars and I could have owned it but I

136:40

wasn't allowed because I only owned the

136:42

share option side the stock market side

136:45

not actual physical equity in the actual

136:48

company and I think it's important if

136:50

you're even thinking investing in a

136:51

company to understand the difference of

136:53

course if you're going to work in a

136:54

company understand the difference and if

136:56

you're building a company and you don't

136:57

understand the difference you're going

136:58

to have a major problem in the future

137:00

now this subject of share

137:03

ownership understanding the different

137:05

classes please spend

137:08

time understanding the different classes

137:11

go Google how it works go Google share

137:15

options go Google stock market shares go

137:18

Google Equity ownership this stuff is

137:21

complex it's going to be too I'm not

137:24

legal IO to go through all with you now

137:26

but this structure of share ownership

137:29

can literally make or break a company I

137:31

would also finally say to you depending

137:34

on what your end goal is is how you

137:35

should reverse engineer your share

137:38

Equity ownership if you are looking to

137:42

IPO your business then you want to make

137:44

sure that the IPO process is fully

137:47

understood of course but your stock is

137:49

reversed backwards so when you start the

137:51

business and you're looking to list it

137:53

one day you need to know that when

137:54

you're starting the business ideally

137:56

because if you don't structure it early

137:58

on to eventually get listed it probably

138:01

won't now I learned this the hard way

138:03

with a few businesses that I was

138:04

involved in the share structure was so

138:06

complicated we couldn't get all the

138:08

shareholders to agree to even do an IPO

138:11

some shareholders wanted to keep it

138:12

private other shareholders wanted to do

138:14

an IPO and it gets so messy because they

138:17

didn't know where they were going in the

138:18

early days so learn to structure what I

138:21

call reverse engineering know what your

138:22

end goal is and reverse the share Equity

138:25

structure from day one under that

138:27

premise now there's one final thing I'll

138:29

teach you about Equity sometimes it's

138:32

hard to determine the value of your

138:33

company to sell Equity so one thing you

138:35

should look into and perhaps use is

138:38

products like a safe now platforms like

138:41

y combinator one of famous accelerators

138:43

out there that help businesses grow use

138:45

a safe to help determine a business and

138:48

its long-term potential for value

138:50

there's many different ways to structure

138:52

a safe but the beautiful thing about

138:53

that model and go and Google it is you

138:55

don't need to determine the value of

138:57

your business now someone can invest in

138:58

your business on a discount of the value

139:02

in the future now again there's many

139:04

different ways to structure that concept

139:06

but the concept of safe I have found to

139:09

be very useful especially in the early

139:11

days of building a business to take away

139:13

the conversation about what is your

139:15

business worth and move towards invest

139:18

in this business and this is what we're

139:19

going to do it's much much easier to get

139:21

an investor for example frankly it's

139:23

much easier to incentivize your

139:25

employees with it you're not determining

139:27

a value on the stock share now so it

139:29

doesn't cause tax implications as well I

139:32

really think it's useful and not many

139:33

people know about it so I hope this

139:35

overview in equity gives you a good

139:37

understanding of how it works I am going

139:38

to do a whole video on this much more

139:41

detailed I'm going to get some lawyers

139:42

involved too to show you the different

139:44

agreements and how it works but if you

139:45

go do a little bit of Googling you'll

139:46

get most of the information you need

139:48

that I haven't provided here and if you

139:49

have any questions without Equity feel

139:51

free to drop them in the comments how to

139:53

sell your business how to exit a company

139:56

I have done it a few times in my life

139:58

there's loads of different ways to do it

140:00

I'm going to share with you how to exit

140:02

your business ultimately selling a

140:03

company is often a dream of a lot of

140:05

entrepreneurs I have done it a few times

140:07

I've done it a few different ways and

140:09

I've got some interesting insights to

140:11

share with you and one of the things

140:12

I'll start off by saying if you really

140:14

want to sell your company the best way

140:16

to sell your company is not want to sell

140:18

it at all the most amount of money I

140:20

ever got for a company was because I

140:22

didn't want to sell it that's the

140:24

strongest place to negotiate from so the

140:26

number one thing I want to tell you in

140:28

an ironic twist when coming to sell your

140:32

company the best thing you can do is

140:34

build a business you

140:37

love and selling

140:40

it will accident and selling it will

140:44

accidentally happen this has happened

140:47

over and over again history always

140:49

repeats itself mark ber was offered a

140:51

billion dollars by Yahoo to sell his

140:53

company and he said no so now it's worth

140:56

a trillion and I think there's something

140:58

really powerful in this process it's

141:01

kind of sales like I was teaching you

141:03

earlier it's kind of sales you don't

141:05

want to sell it means you can get the

141:07

most for it it's a very hard thing to

141:10

actually be truly not interested in

141:12

selling it if is actually your goal but

141:15

it will ensure you get the maximum value

141:17

out of a business if you do it this way

141:19

the other way to think about selling

141:21

your business and the way I've sold my

141:24

last company is I partnered up with a

141:27

company that could buy my business so

141:29

fluid partnered up with price Waterhouse

141:31

Cooper and we worked on a project

141:33

together and in that process of working

141:35

on a project together PWC realized that

141:38

they should just buy us now at the time

141:41

when it was first mentioned I didn't

141:42

want to sell great negotiating First

141:44

Step but in the end I did sell it and

141:48

I'll tell you all about that process in

141:50

a minute but I I'm trying to highlight

141:52

that another way to sell your business

141:54

is partnership work with the

141:58

company that is likely to want to buy

142:01

your business build the relationship up

142:04

and you'll be surprised how that can

142:05

lead to an exit again don't lean into it

142:09

wanting an exit lean into it wanting to

142:10

build a partnership that works for both

142:12

parties but it can be a great way to

142:15

sell your business the Third Way is to

142:17

work with agents that actually sell

142:19

businesses

142:21

and there are a few I'm not going to

142:23

recommend any because this isn't a

142:25

sponsored video by them but you can

142:26

Google them there are many companies

142:28

that do it sometimes it can be quite

142:29

useful to get one of these companies to

142:31

do it because of course if you're busy

142:33

trying to sell your business you're not

142:34

busy growing your business but I

142:36

honestly feel like that these days these

142:39

agents there's a lot of them and they

142:41

all have their own different agendas so

142:43

just make sure you do your due diligence

142:44

ask the previous company that they work

142:46

with what they were like make sure that

142:48

the legal structure is very clear

142:49

because you don't want to get cons by

142:50

these companies when you come to the

142:52

exit actual fee the fourth way to sell

142:55

your business is more a merger so your

143:00

competitor is a way to exit and it might

143:03

seem odd you probably spent 10 years

143:05

hating your competitor I spent most of

143:07

my early career making friends with my

143:09

competitor I originally thought I was

143:11

going to sell fluid to Ogie I made a lot

143:14

of friends at ogave I used to sit next

143:16

to them at the awards dinner on purpose

143:18

to connect to them I did projects with

143:21

them I thought they were going to be the

143:22

exit but they weren't and so I think

143:25

merges however are very common and two

143:28

businesses coming together is the

143:29

easiest that do the same thing is often

143:31

the easiest way to sell a business and I

143:34

will however caveat it with most of the

143:37

time you don't get the most value so I

143:38

sold my company fluid to PWC PWC are an

143:42

accounts business they're not a creative

143:44

agency so they saw more value in US than

143:47

if I'd merged with ogy that think they

143:49

can do what we do

143:51

so sometimes selling to a non-competitor

143:53

is more valuable but if you want an easy

143:56

sell merges often the way it works and

143:58

it's not always true that you don't get

144:00

the true total value I've just from

144:02

experience learned that sometimes

144:03

selling outside the industry like I did

144:06

with fluid to PWC can lead to more money

144:09

than selling to someone in the industry

144:11

like olgy but that doesn't mean it's

144:13

always true and finally if you want to

144:16

sell your business one of the things

144:18

that you can also think about is

144:20

allowing the management in your company

144:22

to buy it so I have also done this I let

144:26

the leadership team at Nest buy that

144:29

business and there's many different ways

144:31

to structure a buyout over time

144:33

percentage of profit but in the end it

144:36

can be a really good way allowing you to

144:38

sell your business without that business

144:40

getting hurt and by also giving the

144:42

people that worked in the company a

144:44

chance to really step up and own what

144:46

they've been building with you I

144:48

personally really was happy to sell Nest

144:52

to my team and I think it's a really

144:54

powerful way of building an exit

144:57

strategy for yourself while at the same

144:59

time giving the people that run it the

145:02

love and success that they deserve so

145:04

they're the main ways now I will add

145:07

that when it comes to selling a business

145:11

the the key thing like anything at the

145:14

beginning when you're building the

145:15

business never ever pitch to an investor

145:18

or yourself that you're building a

145:20

company to sell it and in fact I would

145:22

argue if you're building a company to

145:23

sell it and I've seen this many times be

145:25

careful you might end up getting stuck

145:27

with a business you don't love do not

145:29

build a business to sell it do not Pitch

145:31

to investors that you're going to sell

145:33

it build a business you love investors

145:35

want to invest in that build a business

145:37

you never want to sell people want to

145:38

buy a business like that that's the key

145:41

to being successful in business in my

145:43

opinion do not build something you don't

145:45

love do not build something that doesn't

145:47

have purpose if you got value from this

145:49

video i' really appreciate it by you

145:51

asking a comment down below or even

145:53

telling me what I've missed out in this

145:55

video that you want in the future so I

145:56

can make it for you and don't forget

145:58

we're following people's dreams every

146:00

single week on this channel if you want

146:01

to hear what happens to the people we

146:03

help hit that alarm button so you get

146:05

the latest update as soon as the upload

146:07

button is hit good luck everybody

146:09

goodbye I'm going to eat chicken now see

146:12

you

UNLOCK MORE

Sign up free to access premium features

INTERACTIVE VIEWER

Watch the video with synced subtitles, adjustable overlay, and full playback control.

SIGN UP FREE TO UNLOCK

AI SUMMARY

Get an instant AI-generated summary of the video content, key points, and takeaways.

SIGN UP FREE TO UNLOCK

TRANSLATE

Translate the transcript to 100+ languages with one click. Download in any format.

SIGN UP FREE TO UNLOCK

MIND MAP

Visualize the transcript as an interactive mind map. Understand structure at a glance.

SIGN UP FREE TO UNLOCK

CHAT WITH TRANSCRIPT

Ask questions about the video content. Get answers powered by AI directly from the transcript.

SIGN UP FREE TO UNLOCK

GET MORE FROM YOUR TRANSCRIPTS

Sign up for free and unlock interactive viewer, AI summaries, translations, mind maps, and more. No credit card required.