Webinar IAPA - Reimagining Public Administration Education in the Digital Era

kebajikan.

Ee Bapak, Ibu sekalian, selamat datang

di ee dalam webinar nasional IAPA

bertajuk Reimaging Public Administration

Education in Digital Era atau merumuskan

kembali masa depan pendidikan

administrasi publik di era digital.

Jadi perkenalkan saya dr. Nyiah Hutari

Dewi. Selain bertugas sebagai moderator

pada hari ini, saya juga merupakan ee

wakil ketua umum bidang kerjasama

Nasional dan DUDIKA IAPA serta direktur

Program Pasca Sarjana Universitas

Ngurahrai.

So, good morning ladies and gentlemen.

Welcome to the IA

webinar reimagining public

administration education in the digital

era. Allow me to introduce myself. I'm

Dr. Nyomandriahutari Dewi. In addition

to moderating today sessions, I serve as

the vice president for national

cooperation and industry academic

partnerships at IAPA. and also the

director of the postgraduate program.

So admit the rapid dynamics of

technology we have gathered with expert

and practitioners to

how

public administration education

transform. Today we will gain profound

insights from our three distinguished

speakers who are joining us. Today,

sebelum kita memulai sesi diskusi utama

dengan para narasumber, marilah kita

dengarkan sambutan hangat sekaligus

pembukaan resmi acara ini.

Ee untuk itu

kami mengundang Ketua Umum Indonesian

Association for Public Administration

eh IAPA, Prof. eh Kirul Muruk untuk

memberikan kata sambutan. Before we

proceed to our main discussion with the

speakers, let us begin with a warm

welcome and the official opening of this

event. For that, we would like to invite

the president of the Indonesian sport

public administration,

Yapa. Dr. Kir Muruk eh to deliver the

welcome speech. Prof. Muluk the screen

is thank you.

Terima kasih, Bu Dia. Asalamualaikum

warahmatullahi wabarakatuh. Selamat

Waalaikumsalam.

Selamat pagi dan salam sejahtera untuk

kita semua. Good morning distinguished

speakers Prof. Alfred Ho, Prof.

Andiwijaya, Dr. Rino Ardian and my

college Bu Diah Putari Dewi as a

moderator and for all participant from

across Indonesia and beyond.

Pertama kita panjatkan puji syukur ke

hadirat Allah Subhanahu wa taala Tuhan

yang maha esa karena hari ini kita untuk

pertama kalinya dalam kepengurusan IAPA

saat ini ee melaksanakan webinar ya

mungkin yang kedua karena bulan lalu

juga sudah ada ya tapi ee hari ini

tentang webinar series

ee Ibu Bapak sekalian I will combine

opening remarks both in Indonesian and

English ya we are living now in an era

marked by rapid digital transformations

artificial intelligence big data

analytic platform governance

and algorithm driven decision making

that are saping the way govern

governments operate and interact with

with citizens

digitalization is no longer merely an

administrative tool it has become a new

architecture of governance.

Satu hal yang saat ini tidak bisa kita

hindari bahwa ee disrupsi digital sudah

kita alami saat ini. Ada kecerdasan

artificial, ada big data, ada platform

governance, ada perubahan

pola interaksi antara negara dengan

warga negara. Digitalisasi saat ini

bukan lagi sekedar alat bantu

administrasi.

Ia digitalisasi sekarang telah menjadi

arsitektur baru dalam governance.

The reality resist a fundamental

questions.

Is our public administration education

system still adequately prepared for

this transformation?

A our curricula our curriculum still

rooted in the 20th century bureaucratic

models while governance practices have

already moved into the digital

ecosystems of the 21st century.

We need reimagining education does not

simply mean updating costly only. It

requires us to rethink our paradigms,

our competencies, and even our

professional identity.

Saat ini pertanyaannya, Ibu sekalian

adalah apakah pendidikan administrasi

publik kita sudah cukup responsif

terhadap perubahan governance digital

governance tersebut? Apakah kurikulum

kita masih berbasis pada

model birokrasi abad ke-20? Sementara

praktik pemerintah sudah bergerak

menjadi ekosistem digital abad ke-21.

Di sini kita perlu membayangkan kembali,

reimagining, membayangkan kembali kita

tidak sekedar akan memperbarui silabus

RPS, kurikulum kita, tapi kita sedang

menata paradigma kita.

At least we have three major challenges

that facing public administration

education globally I think including

Indonesia.

First is epistemic challenges, tantangan

epistemic.

Dan yang kedua adalah tantangan

pedagogic, pedagogical challenges.

And the third one is normative and

ethical challenges.

Secara global pendidikan administrasi

publik memang akan menghadapi tiga hal

tersebut. Epistemik, pedagogik, dan

norma dan etika dalam menghadapi digital

governance.

Ibu Bapak sekalian, distinguished

participans,

eh in Indonesian context this challenges

are even more complex. We face

disparities in digital infrastructure,

variation in institutional capacity

across regions and diverse sociocultural

realities.

Therefore, reimagering public

administration education Indonesia must

address three strategic agendas.

Situasi di Indonesia tantangannya

menjadi lebih kompleks karena kita

menghadapi disparitas infrastruktur

digital.

Ada yang sudah maju, ada yang sangat

tertinggal. Ada banyak variasi dalam

kapasitas kelembagaan

dan ada realitas perbedaan sosiokultural

di masyarakat kita. Oleh karena itu,

pendidikan publik saat ini saya kira

kita sedang menghadapi ee tiga agenda

strategis, ya. Satu, membangun

kompetensi digital aparatur.

ini ee SDM penting bagi kita termasuk

literasi data, desain kebijakan digital,

evidence based policy. Yang kedua,

agendanya adalah menguatkan kepemimpinan

publik yang adaptif

yang mampu bekerja dalam situasi

ketidakpastian dan kompleksitas. Dan

yang ketiga adalah meneguhkan kembali

nilai publicness.

Publicness ini penting. Banyak isu yang

sedang kita hadapi. Bahwa teknologi

hanya adalah sekedar instrumen.

Teknologi adalah instrumen. Teknologi

bukan tujuan. Tujuan kita tetap publik.

Tujuan kita tetap kesejahteraan dan

keadilan sosial.

Technology

as a mere instrument but our proposes

actually the public itself. public

interest

and including promotes inclusive

development.

Ibuak sekalian sebagai organisasi

profesi dan akademik IAPA tetap memiliki

tanggung jawab moral dan intelektual

untuk memimpin diskursus ini. Kita tidak

boleh sekedar menjadi pengamat

perubahan. Kita harus menjadi arsitek

perubahan.

melalui forum ini saya berharap nanti

dan ini bukan yang pertama Ibu Bapak

sekalian jadi akan ada seri-seri

berikutnya saya berharap nanti kita

lahir dari IAPA gagasan konkret gagasan

konkret tentang pembaharuan kurikulum

termasuk model kolaborasi antara kampus

dan pemerintah serta roadmap penguatan

pendidikan vokasi pendidikan akademik

dan profesi administrasi publik di era

digital. Ibu Bapak sekalian, di

Indonesia administrasi publik masih

memiliki dua jenis pendidikan,

pendidikan akademik dan pendidikan

vokasi. Kita berusaha juga membangun

pendidikan profesi administrasi publik.

Still, we have to we have two kind of

higher education eh platform in

Indonesia, vocational and academic. But

we need in the future we have

professions eh education in public

administrations.

Webinar ini sekali lagi hari ini bukan

akhir. Mudah-mudahan ini awal dari

percakapan kita yang lebih besar. Kita

akan mendorong konsolidasi nasional

untuk merumuskan standar kompetensi dan

arah pengembangan pendidikan

administrasi publik Indonesia yang

adaptif terhadap transformasi digital.

Ee pada akhirnya saya menyampaikan

apresiasi dan terima kasih kepada

seluruh narasumber.

Eh,

my sincer gratitude to our distinguished

speakers for sharing their insight.

Prof. Eh, Alfred Ho, Prof. Andi

Ftawijaya, Pak Rino and of course Bu

Diah ya.

Dan saya kira ini menjadi tantangan kita

ke depan, masukan kita ke depan.

Mudah-mudahan kita bisa membangun

disiplin ilmu kita dan profesi kita

lebih maju lagi. Saya kira demikian IAPA

ini secara resmi ee kita mulai, kita

buka, kita mulai. Mudah-mudahan membawa

manfaat bagi administrasi publik di

Indonesia. Terima kasih. Asalamualaikum

warahmatullahi wabarakatuh.

warahmatullahi wabarakatuh. Terima kasih

kepada Ketua

Umum IASA sambutan yang sangat

inspiratif. Dan Bapak Ibu sekalian yang

ada di Zoom meeting pada hari ini.

Sebagaimana telah disampaikan pendidikan

administrasi publik memang harus

bertransformasi.

Nah, untuk membedah strategi tersebut

kita telah menghadirkan tiga pakar luar

biasa. Jadi izinkan saya memperkenalkan

mereka satu persatu. Eh, thank you to

the president of Yapa for the truly

inspiring remarks. Ladies and gentlemen,

as previously mention, public

administration education must transform.

To this strategies we have invited three

exordinary experts please allow me to

introd

the

Prof. Alfred T

M PhD. So Prof. Alfred is IAPA

International

Honorary Members and the dean of the

College of Liberal Arts and Social

Science class city University eh of Hong

Kong. So I read some of eh

eh Prof. Alfred eh articles and it's

quite eh impressive.

So I would like to you know to read your

short bio first so everybody will know

who you are. So eh Alfred Tatho. Prof.

Alfred itu adalah chair profesor bidang

kebijakan publik dan tata kelola serta

Dekan College of Liberal Art dan Social

Science di City University of Hong Kong.

Jadi beliau merupakan FILO eh overseas

dari National Academy of Public

Administration and Vice President eh

untuk Asia di International Research

Society for Public Management. Fokus

penelitian beliau adalah meliputi

manajemen kinerja pemerintah,

e-goverment, partisipasi warga, dan

kolaborasi lintas sektor. Beliau juga

berkolaborasi dengan berbagai organisasi

internasional seperti United Nations

Stade and Development and ASEAN

Development Bank. dan eh beliau meraih

gelar sarjana dari Chinese University of

Hong Kong serta gelar MPA dan PhD dari

Indiana University Bloomington, USA dan

telah mengajar lebih dari 20 tahun di

Amerika Serikat sebelum kembali ke

Hongkong pada tahun 2020.

So I saw in one in your in the article

in the news that Prof. Alfred is eh

given you know the US experience

provided

eh Prof. had many opportunities to

develop his professional and academic eh

career

and eh you know I interest to your some

of your foods that I took from the news

that you initiated that because you felt

that you may be to distance from

students so you have been gone for so

long and there are probably multiple

generation or other gaps between you and

young

leaders department across

together in the summer you examine the

purpose of competence based educations

and discuss how you would redesign your

department programs with extraculitural

activities be to better equip students

for the 20th century and over Richard

University. So this is quite impressive

and this is you know it's a long eh bio

of eh Profo. So we cannot read this now.

So you guys can look googling him. There

are a lot of article about him. So tanpa

menunda waktu lama lagi mari kita

memulai sesi pemaparan. Jadi

masing-masing narasumber akan diberikan

waktu 20 menit. So without eh without

further ado, let us begin the

presentation sessions. Speaker will have

20 minutes. So to our first speaker,

Prof. Ho, the screen is yours. Thank

you.

Thank you so much for your generous

introduction and thank you for

uh telling uh your audience a little bit

about my background. I I am not quite

sure actually I live up to all those uh

wonderful words. So I will try my best

um to share some of the lessons I've

learned. Um I am sharing this screen.

Could you see it? Okay. The full screen

of my PowerPoint. Yep. Okay.

Okay.

Yep. Okay. Good. So, um I think I have

30 minutes to go through my slides. Is

that right?

Yep.

Okay.

Yep. And everyone could hear me. Okay.

Yes.

Yep. So um I'm going to uh talk a little

bit about um uh government in the

digital era for uh president will look

uh point about the reality that we are

in the digital era government has to use

a lot of digital tools and then we will

talk a little bit about the big data

world uh which is already happening and

then also a lot something about the data

applications uh in different public

management and also some of the lessons

We have learned from the US experience

also uh from the Asian or Chinese

government experience and then some of

the implications finally on the proper

administration education and I would uh

love to share with you what we are doing

at City University of Hong Kong and then

have some concluding thoughts. By the

way um since all of you are in the

public administration world so um I

could tell you that uh we are very

honored to have the opportunity to work

with the internation association of

public administration. Uh some of your

leadership have been here and some of

also your members have been here to

participate in a uh hotline service

management conference last year in

November. So they have already kind of

seen what we are doing in e-government

and also uh digital government service

delivery in the region including some of

the represent from Kazastan and so we

are really looking to this our

university or our public administration

uh department called public and

international affairs department uh

which I am part of is actually highly

ranked. Um uh according to the QS

ranking we are ranked 37 in the world in

the Shanghai ranking we are actually

ranked number seven in the world because

of our research and so that actually

means we actually have surpassed Chingha

Pikingu and Oxfor and Cambridge on

public administration so uh we have a

lot of international faculty members uh

we have about 45 faculty members in

public administration department and so

it's almost like a school so we have a

lot of experts uh in this area and I

have to say that I am now not the

cutting edge. Um uh some of my

colleagues are much better than I am. So

I'm actually summarizing some of the

research um that some of them have done

and I have done. Hopefully all of you

will have a chance to come here to Hong

Kong and and meet my colleagues and we

will also send our colleagues to come to

Indonesia and meet with you and so that

we could really have some international

exchange. Right? So I will um go through

this very quickly. Um I think all of you

already know this and so I will actually

go through this quickly. First of all um

we indeed we are using a lot of data

analytics to improve service delivery.

We're using all kinds of technologies

enhance the uh governance and also

service delivery. Governance is broadly

defined including the relationship

between citizens and the government. a

lot of citizen participation now is done

through digital means also uh in in a

large extent we are now also looking to

the infrastructure to develop uh the

digital government because we need to

have a software system with a hardware

system now I'm sure Indonesian um uh

governments local or national are all

look in the AI and with AI another

infrastructure issue is about energy

where you get going to get your energy

to run all this big data model and AI

models. Right? So infrastructure also

has become very important but

infrastructure also has to go with not

only the hardware infrastructure,

physical infrastructure but also the

social infrastructure and the

technological and also the human

capacity and so uh a government in the

digital also need to think about talents

and abilities of the government sector

and so uh very quickly uh behind all the

digital uh tools uh about data uh we

have a lot of data but let me first of

all define what big data means because

it is very controversial. Now of course

big data some for some people it really

means a lot of data the volume is very

important but also it talk a little bit

about the complexity of data meaning

that we now getting all kinds of data

not only in terms of text form but also

we be getting video form uh files etc

and so it's a very complex file uh

complex format structure and also

unstructured data and how we harness the

uh the the information together is very

important also we are talking about

the volatility volatility means actually

key question now we are struggling in

government uh is how long you will keep

your and save your data buuse we have

the uh legal responsibility

accountability government sometimes have

to show some record to be accountable to

the legislature and to citizens right so

do you store your data in six months 2

years 5 years 10 years right storing

data actually become a very big

questions but then sometimes we have big

data every minute every second is

happening sometimes the data after 5

minutes is waste is no use but do you

still need to store the data so big data

have this kind of uh volatility issues

also we have variability issues in

meaning that sometimes the data actually

could fluctuate a lot there's nothing

nothing but the in social media if

there's a explosion of some social

events or some controversy sudden you

get a

social media data then you need to deal

with it right so emergency response etc

so this kind of variability of data

really trigger what analytical tools you

need to think about so since you are

talking about public administration

education so sometimes the traditional

methods that we are learning uh

regression etc actually don't deal with

the big data methods anymore so we need

new new new learn and use some new data

tools to do it and Also another issue is

about veracity

veracity means that in big data world we

have to assume that there were errors we

have to assume that there will be biases

so in the perfect world all all data are

clean and etc in the big data world you

have no time sometimes to clean all the

data etc so if there are if there errors

what do you do with that and so there

are some kind of issues about that uh in

the big data world and also there are

possibilities of personalization uh in

public admission education Since we are

all talking about this uh I just had a

meeting yesterday uh with my colleagues

uh talking about AI and implication of

AI for education for university

education for primary school and

secondary school education there are now

possibilities with AI that we could

personalize what you learn so I'm sure

IAPA in the future may do it uh local

office shows in budgeting they have a

whole sequence of uh uh training

whatever modules right some of the local

official may go through that faster.

Some of them have certain question about

accounting or about auditing or about um

uh budgeting participation etc. There

are different modules and so in theory

based on the interest or based on the

competition needs you could personalize

all these through the AI tools and

platform and so uh there are great

possibility of personalizing by tracking

what people look at or what people

interest in tracking through the text.

Um and so we could actually personalize

some of the service delivery and so

that's another issue about public

service public administration education

now we really tailor our public service

vary to the individual citizen needs and

so that's a great possibility and it

will change our education model also of

course there will be vulnerability uh

because there will be attack there will

be cyb security concern etc and so uh

some of this have been talked about in

my long time ago talk about the IBM

report and so indeed We have a lot of

tools now. Um, and so I think many of

you have used some of these tools. I

just want to also say that despite uh

while you're seeing all this and we of

you use these tools, I actually also

have to go back to one issue. I don't

know whether that's true in Indonesia

but in Hong Kong also in China we still

need to think about some part of the

population will not use digital tools.

They have to see a person. they have to

see a a customer service person. So in

government here in Hong Kong as well as

in even in Chinese cities they still

have the customer service center. In

fact we just had a project with Hong

Kong police talking about how to

actually improve the service center in

different districts because there will

be some citizen who still go to that

district and so of course inside the

district office they could have digital

tools and kios etc but they will still

need a physical space. So I think we

have to think about digital tools are

everywhere you use it a lot but then how

you combine the digital tools with in

person tools are very important and also

tailor these tools for different

different demographic groups and so uh

another issue there and of course we are

in the internet uh of things in the IoT

world and there are so many gadgets so

many things that are capturing uh our

data now um so in the government uh data

reach I want to show you uh this uh

slide first of all for some of you who

are older or who are more mature I would

say I should not use the word old now

all of all of us are young in heart but

for some of us who work in the

government for longer time I don't know

what you recognize these pictures first

of box and boxes of paper right those

are public record now could you digitize

them scan for all the into turn into

text of PDF and images right there's one

big task how you keep all the records

and archive them but also some of them

the data are in actual

tape files in some of the government

agents, they may still have this old

data in old tape files. What do you do

with all this old old data? Right? Of

course, we have internet information, we

have social media content, we have

communication data. I'm sure in your

police force you have a lot of digital

tools uh now and so in the Hong Kong

also in many cities I know there are all

kinds of cameras in front and in behind

and all the communication tools. All the

policemen now have camera and they are

all kinds of uh digital tools to capture

on the roads now sensors on the road to

capture transportation data and

transportation uh congestion issues CCTV

uh mobile phones uh smart meter etc so

all these will give us a lot of data and

so basically data analytics tools are

there and so for public admission

education now we in the data rich world

how we should harness all this data to

do planning

to do customer service to do citizen

communication to do resource allocation

budgeting to do logistic management

personnel management procurement

performance evaluation in in

governmental in the departmental

collaboration um all these will actually

impact how we change and we think public

administration education so i don't know

uh in your curriculum now uh I'm sure

you have strategic planning I'm sure you

have customer service I'm sure you have

personnel management Right? All these

are traditional causes but since you're

talk about public administration

education in the digital era to watch

then when you talk about all these

topics do you have your professors have

your colleagues think about how digital

tools are included into all these topics

right give you one example personnel

management so we are talking about that

in our office here since I'm now uh the

dean of a college we have seven

departments here about 200 uh some

faculty members

about um 8000 students etc. And so we

are talking about personnel management

as as a university as college right um

now uh of course we have a lot of

paperwork so first of all uh we could uh

digitize all the paperwork and now we

have a platform to approve this approve

that etc right but in theory now in

theory uh suppose we actually could uh

use uh digital tools to track a a a

staff career development and see what

companies they are looking at whether

they are performing good in certain

areas etc and then do some staff

development etc and also theoretically

now we could use AI to do some of the

work so in personal management suddenly

we have uh some issues about to extent

we could actually eliminate some of the

human management of uh paperwork and use

AI to replace the human then some of

stuff should uh to should do some other

work and also In America I know for sure

that in theory they could actually have

a office screen and they could actually

look at what you are doing every minute

and so you could indeed track whether

that staff is actually doing work uh

effectively or they are actually just

open up the computer and then walk away

right so to ex you're using these tools

and should you use some of these tools

very interesting uh proposition there

and so um so again uh I just want to a

case study um and I think uh professor

Oscar professor Muk have seen this uh

when they were in Hong Kong. In China

now a lot of uh cities have what they

call one two three f system. So what

that means is we talk about customer

service right. So in Hong Kong or in

many cities they used to actually say

okay if you have a problem about seer

system you call one number if something

about garbage problem you call the

garbage department you something about

traffic you call the traffic

transportation department right

different numbers different email

different website for different people

in China now they have what they call

one two f used to be just a phone number

so you call one two th 4 f by phone and

they will answer any questions any

problems no departmental differentiation

then they will handle it behind the

scene one stop shopping right now they

have evolved into they have phone they

have airforce in person customer service

desk in a building or in some district

offices they also have a a web portal

that means they have a online website

they now have a mobile phone app and so

everything now is captured through all

this means and so they will track all

this where they have problems what time

they have issues and they have this

dashboard behind the scene in the 12345

uh uh digital center and track where

those issues are minute by minute and

also in different areas of the city so

that they know how to handle these

issues. They have now involved in such a

way that they are now talking about how

to do predictive analytics. meaning that

they know for sure in certain time

period at certain time in certain season

in certain areas these issues may pop up

so now they actually will prevent these

things of happening by intervene early

to try to solve this problem so that

citizen don't need to complain they are

doing predictive analytics to really

address the citizen concern and they now

have gone into some other issues and

this is where since you talk about

public administration education in a

traditional public administration we are

government focus right we are training

local officials to look at what we do in

the departments in government uh

boundary within government boundary but

now in China also in some other cities

in the US also they are now building

what you call interdepartmental

intersectoral collaboration meaning that

even though things are not happening

within the government is happening in

society happening in businesses they

will harness all the data and solve the

problems together So now in one two th 4

f system it's not just government

service they have now working they are

now working with business and investment

companies etc to look at how they to

address business problems so that they

could make the city more business

friendly when a business want to apply

for licenses or certain services or etc

they now are using one two th 4 f system

to address the pinpoints they are also

working with NGO non-profit

organizations societal and neighbored

organizations

to look at some of the issues they are

also scanning through social media to

look at what citizen talk about so these

are the social media like you know we ch

you know know all this platform now they

are not opered by the government agency

but they actually scan through the

social media to look at what c talk

about and then they will actually adjust

those issues proactively don't wait for

c to call the hotline so now they're

even doing that so i'm what I'm telling

is that means the government

administration education Now is going

beyond what you are dealing with in your

government office. They're looking to

society. Now we are looking to what they

call societal governance issues. It's

society wide governance. public

administration is now broaden into this

social governance issues and so it's

very interesting and and so again if you

look at uh some of the within government

world I have done this report some time

ago I think it's still valid is how you

harness different data and you need to

you do need to think about um as organ

again we talk about all kinds of data

mobile data in uh administrate data

survey data you have survey data still

maybe uh uh sensor data etc but I think

it's very important also to look into

how you harness all the data together

and also how you think about the policy

and laws and ethical boundaries. We'll

come back to that a little bit. Um so

and then you after you have done some uh

some of this and then you actually think

about how to use explorated data how you

actually do a data visualization have

some internal decision making to talk

about the data insight and then change

the decision making and then actually go

back and improve your service and then

you evaluate the results outputs and

outcomes and then you actually feedback

and look at the impact on society and on

businesses and then you go back and

collect more data right so you see this

complete information complete cycle of

information and I would say if you look

at this graph this diagram when you

think about what it means about public

administration education in the digital

era this tells you what we're doing I'll

give you an example since uh uh

professorari you asked about you

mentioned I want to improve the

competency uh several years ago when I

was a department head and now I'm the

dean so uh I don't look at the

departmental level uh work directly

anymore however when I was department I

forced or I beged my colleagues to say

um now you look at my diagram I did

research and so I look at my own

students in public administration these

are undergraduate and also master

assistance and said look data analytics

are very important so I asked a question

are they learning data analytics are

they learning Python

now was before p AI come up and now

people say you don't need to learn

programming anymore because of AI but I

think learning some basic Python is

still very important because then you

could at some AI troops right so at that

time I look at my public administration

students undergraduate student I say

have are they learning Python of course

these are you know social science and

humanity students right so say oh we

don't learn Python I said no no no so at

that time I I force and I beg my

colleague say let's change the

curriculum now in my public

administration department now we

actually change the curriculum we have

two choices of languages they have to do

have to pick uh

what call choice meaning that first you

have to learn a computer language

meaning python or they have to pick it

or if you say oh no I really hate

statistics I really don't want to learn

out or Python that's okay then we

basically required to learn a foreign

language now unfortunately we haven't

asked them to uh offer Indonesian yet

but we have we are offering French and

Italian etc so with that I think in the

publicion era I think we look so we are

actually asking our students to look

into all this um and so um and so we are

actually practicing things because we

actually expect our students to be more

data litera data literate and so they

have to have some data uh programming

background so we are forcing them to do

this and so uh I'm skip some of this um

uh um and so I would just like to say

that in the propion world uh this is

happening uh there are a lot of data

center etc now Um by the way facial

recognition is also another new tools

that a lot of us are using now in all

the cities 10 15 years ago people

complain about it about privacy concern

etc.

Now it's everywhere and now if you come

to Hong Kong airport

you don't even need to use your passport

anything facial recognition you pass the

gate right you go to a office building

facial rec you go through now in my

university I actually don't even need to

have ID card we have a gate to come in

the university campus and there's facial

recognition and they look at my face and

then they let me come into the office so

we are using all these tools now now

that means there are also data behind

right facial recogn all digital data. So

of course there's a drone uh is also uh

being used now. We are using a lot of

surveillance also collecting data from

the air. I just want to tell you that

this is nothing new. When I was in the

US uh 10 years ago they were actually

talking about using drone fly up there

to look at the border and so look at

drug trafficking. So in Mexico etc using

US technology to make basic monitor how

the drug uh uh they they go to one spot

do some harms and kill some people etc.

And then they run away right so if they

have a drone sitting in the air for 2

hours looking down the street looking

down in the city they could always

monitor that city uh 24 hours. Right?

And so so drone technology has been used

for surveillance etc like this very a

lot of

case study etc etc about

drone usage now and they are now using

it more and more in Hong Kong now we are

now using drones to actually look at a

forest fire risk and also put out fire

so because there are some forest uh

issues there and so we are now using

drones to do that and so um um of course

uh not coming down to that uh very

quickly I administrative data,

nonvermental data, survey data, social

media, etc. We are all putting all this

together. I think this is actually

something that is actually maybe

relevant to you. This study was done uh

more than 10 years ago in the US. I did

this study. However, I actually have to

say that this issue is still there.

Okay. I I don't know about Indonesian

local government. A lot of the

digitalization issues is about first off

we have outdated IT system. So there's a

lot of concern about that. Also there's

insufficient training. Okay. I don't

know whether that you face the same

issue also that we don't have enough

high quality programmers officials and

though they are lot of concern about

data quality. Yes, we have lot data but

the in paper form or some of the data

have errors and not clean out data

issues right and also there's not enough

support from the department and so these

are all some of the concerns and I'm

sure uh uh this is very common in many

governments local governments even

national government agencies and so what

I would say is that the implications

quickly let me just wrap up is we need

to think about uh of course we need to

embrace we need to have more engagement

with practitioners especially companies

and see how we go with companies

together and uh professor Oscar I know

you have a company doing this already so

you are now the cutting edge we need to

learn from your example but also we need

to think about procurement and counting

health a lot of the service now could

not be done within government that means

a lot of this have to be done through

procurement service so government

actually means a lot is about contract

procurement so that that means so that

means in the public administration

education

Do you have a lot of at least have one

class on procurement when we did our

study a lot of public administration

curriculum actually have no class on

procurement

so that's there's a limit there not not

much not many people talk about

procurement and and and conturing out

and so um be think about data management

uh and uh I do want to say uh a little

bit about so this uh we already talk

about competency and governance issue. I

just want to uh I will skip all this. Um

I'm sure you know there are all kind of

ways to visualize the data. I'll skip

all this but I think this is actually a

maybe a final point I want to uh make

given the time.

I think the major data governance issues

uh could be summarized in this table.

Okay. This a two by two matrix. Number

one is what can be done given the

technology and your capacity. Okay. Now

I actually emphasize not only technology

but also giving you staffing and

resource capacity right what can be done

because there are all kinds of AI tools.

There are all kinds of e-government

tools right but what are your limits

right and you need to know your limit

and what your budget etc. And then you

look at uh what cannot be done yet given

your limit right so you need to think

about these two but then you look at the

left hand side what should be done is a

is a um is ethical also policy and legal

issue what should be done given a

community's social legal political and

cultural context and then what should

not be done I would say this is a key

issue summarizing data governance issue

facing different local government or

different different countries

In some government, in some culture, in

some governance system, you could do a

lot of things with data but if you go to

another country, go to another legal

context even though they have data you

cannot use that because of the legal

constraint for example in Hong Kong now

we have a lot of privacy constraint and

so even within between departments some

of the department data are not shared in

Hong Kong now because of some legal

boundaries so that they cannot share the

data yet and so we cannot do what

Beijing or Shanghai are doing because of

our existing legal limits. Now we're

trying to break down some of the sidles

now passing through new legislation etc.

But this table really showcase some of

the governance issues and I think uh for

Indonesia I think uh it will be good for

you all to talk about your current

situation and also think about what you

want to do in the future but there are

also cultural context and so uh do you

have all these issues and also there are

some deeper issues about data governance

who should own the data now with AI this

data ownership issue become bigger when

you upload everything to chat GBT and G

uh Gemini You basically surrender all

your data to uh Open AI and also to uh

Google.

Are you willing to do that? So in Hong

Kong government now a lot of times the

agencies themselves keep all the data

and they just load the programming the

AI tools into the agency without

surrender data up. So there are a lot of

data governance issues also the roles of

private industry and propnership also to

what extent you should regulate or

should let the government uh uh the

market to do it and uh who should pay is

a very important issues. I think uh for

public administration education to wrap

up if you think about some of the

digital eras the financing and budgeting

issues are very important how you should

finance the digital infrastructure

become a very important topic I have

prepared a lot more slides but I think

um um uh some of the value questions

also there are all of issues about

digital participation and there are all

kinds of ways uh that we could leverage

that but because of time I I probably

should stop here and I will

be happy to come back and look at some

of these issues also there some risk

analysis of risk issues and so maybe

I'll just stop here. Thank you so much.

Thank you, Professor H. I know that time

is very limited right

but you know Bapak Ibu bisa undang Prof.

Ho ya kalau untuk further apa eh

discussion atau kuliah umum nanti eh ke

depannya. So, what a outstanding

presentation. So, eh apa yang bisa kita

apa eh kita dapatkan tadi pada

presentasi eh Prof adalah ada beberapa

key

transformation itu adalah pergeseran

dari birokrasi kaku ke digital era

governance yang lebih responsif dan

kolaboratif. Dan ada juga eh big data

ekosistem bagaimana kita memanfaatkan 5V

volume, velocity, variety, verity and

value. Bukan sekedar sebagai tumpukan

data, melainkan alat pengambilan

keputusan berbasis bukti atau evident

base. Nah, ada juga eh Prof. Ho

menyebutkan smart application. Jadi,

bagaimana penggunaan analitik data untuk

layanan publik yang proaktif dan

prediktif mulai dari manajemen darurat

hingga deteksi ee untuk korupsi. Dan ada

key

learn yang dipelajari adalah teknologi

hanyalah alat keberhasilan utama

bergantung pada restruksi

ee

restrukturisasi

organisasi dan keamanan data. Nah,

bagaimana future education kita menurut

Prof. adalah pendidikan administrasi

publik harus mencetak pemimpin yang data

save atau m-kata jadi dengan fokus kuat

pada integrasi teknologi dan etika ya

semua sudah mengalami di sini bagaimana

kita ee harus ee ee melag

terutama dalam pengelolaan di dalam

perguruan tinggi. Jadi bagaimana untuk

eh saving waktu dan eh saving data dan

lain sebagainya. Oke, thank you very

much for your presentation.

Hold eh moment. Jadi, tahan

pertanyaannya ya, Bapak, Ibu. Karena

kita akan ada sesi eh Q&A di terakhir ee

pada saat ee pembicara terakhir nanti

Prof. ee Prof.

Jadi kita eh sekarang akan let's move to

our next perspective to deep our

understanding of how this strategies are

implemented. Eh we will welcome Prof.

Dr. Drs. Andi Wijaya, MDA, PhD. Beliau

adalah Prof. Andi PEPA is the advisory

boards of IAPA and also the dean of

faculty administration science

Universitas Brawijaya Malang for period

of eh 2021 until 25.

Eh Profepta

also

eh one of my em lecture before. Senang

bertemu kembali Prof. Eh dan juga

eh saya akan bacakan

dari Prof. eh Andi FTA. Jadi eh Prof.

Andi Feptawijaya is professor at

Universitas Brawijaya who previously

served as the dean of the faculty of

administrative science for the 2021

until 25. He is a faculty member in the

department of public administration and

teaches in the masters and doctoral

program in administrative science. So he

completed his undergrade studies at

Universitas Brawijaya, earn his masters

degree from Australian National

University and obtain his PhD from

Flinders University and special

specialisting in public management. In

addition to teaching, Professor Andi is

actively engaged in research, community

service and

publications and is widely recognized

for his academic oration on a public

policy model based on collaborative

governance plus multielix.

Jadi demikian adalah video dari eh Prof.

Andi eh jadi untuk mempersingkat waktu

eh the screen is thank you.

Oke, thank you Ibu Dia Hutari as

moderator. Eh, please let me to share my

screen.

Iya.

Eh, anybody can see Bu moderator? Bu

Dia, can you see my screen?

Yes. Yes, Prof. Clearly.

Oke. Oke. Thank you. Eh, I will please

let me start my presentation. Eh, thank

you very much eh kepada Prof. Eh, Mulu,

Prof. Koirul Mulu as the head of eh

Ayapa and also thejen eh Mas Oscar PhD.

I would like to thanks to the IAPA to

invite me as a eh pemateri ya to give eh

to present about eh my title I pick up

as architecting the digital state

framework for reimagining public

administration education. And I first of

all I would like to say hello to the all

people who are already join in this in

this eh seminar or conference ya. And eh

to those eh kehendak eh

fasting ya eh saya mendoakan supaya ee

fastingnya barokah dan bisa berjalan

dengan lancar. eh dan juga untuk eh

seluruh member of I would like to thanks

and say hello to all of them and then

also my student I invite here to join

with this program including

undergraduate student and postgraduate

student in Malang also in Jakarta and

also some international student eh who

join with us today. I invite some

doctoral student eh who eh come from eh

some country ya the I eh now as a

promotor of their dissertation and I

invite them to have experience in this

very good event and I also to thanks to

the others eh

eh pemateri eh ke speakers ya Prof.

Alfred Ho and also eh Prof. eh

satu lagi Pak anu ya dari

Mbak Rino.

Pak Rino ya Pak Rino ya. Baik

dari UNS.

Dari UNS baru aja kemarin kita visit to

UNS. Nah ini fotonya waktu dewan pakar

ya. And I would like to thanks to EI ya

AI artificial intelligency because I

create many picture

eh using AI ya to give a presentation

today ya. This is just eh the picture is

imagination ya because eh meeting of our

dewan pakar expert eh council in Ipa eh

dihadiri oleh Donald Trump dan Putin.

Nah ini creation of eh AI ya eh yang

mana kita bisa mengcreate dalam

education kita, dalam presentation kita

atau dalam materi-materi kita dengan

menggunakan AI. So I would like to

thanks to AI also who as a machine ya to

help me to create eh many eh pictures

ya. Eh oke I would like to start my

agenda. We have six point here.

Empirical condition and problem, core

digital competencies, literature review

and theoretical framework.

The three pillars of reimagine public

administration education and policy

recommendation digital ready public

administration education and core

strategic pillars. Let me jump in the

first point ya about eh the current

situation. This is eh the problem

statement

eh eh we have the disconnect ya between

traditional Liberian bureaucratic

training and the demand of digital era

governance atau DEG and eh as we know

that eh Weberan birocracy as the old

public administration era still eh

dominate ya in term of eh conceptual in

and conceptually conceptually and

practically in running eh eh Indonesian

public management we are now try to move

to the new public management and

governance eh but eh the percentage eh

of the success is really depend on the

what happen in the field I guess that

practically we still up eh apa tuh buon

50% ya we still in the in thean

birocracy even though we try to move ya

to the npm andn governance but we still

have the condition like that so the

significancy of this why eh technical

literacy is no longer an elective but a

requirement for a democratic

accountability so i saw how the trump in

the picture ya eh get Heik ya ketika

menghadapi transformation from Weberian

birocracy in USA to digital era of

governance ya. So not only Indonesia who

have

in transforming to the digital era and

then after that eh we look to the data

ya comparison table ya population versus

internet user early 2026 ya and eh in

the world ya eh we have eh 5.2 20 eh 5

eh million million eh miliard ya

billiard ya pers ya kalau Indonesia itu

miliard ya 8,25 miliar internet usernya

in the world sudah mencapai 73.2%.

Nah in compare ya the user internet

still in Europe ya 91.5%

of European eh inhabitant itu sudah

menggunakan internet gitu ya. In eh

Amerika is the second ya, America in

total ya. Ini termasuk Amerika Latin dan

lain-lain. This is 85.2%.

Indonesia it's quite amazing ya. From eh

285

eh million people 80.5%

eh use internet. So

quite big number ya in term of Indonesia

as a state ya. So eh as the key point ya

Europe and America have the highest

penetration meaning most of their

population is already online. Ya.

Indonesia performance Indonesia is stand

out by having a higher penetration. Ya,

Rate tadi eh 80.5%

compared to overall Asian average Asian

average only 91.7%

so the digital divide Africa reminds the

region with the most significant offline

population representing

opportunity for future infrastructure

growth. Ya. So Afrika still left behind

eh to compare to the other regions and

eh UN golf development index ya XG this

is the indicators ya to show eh how far

eh the commit to the internet eh

development ya. So eh we can compare

this is the top three global seat ASEAN

in Indonesia. So global seat the top

three is Denmark, Estonia and Singapore.

The countries are the gold standard ya

they have achiev near to totalization of

public services. Singapura hold a dual

title as about the top three global seat

and the first rank in ASEAN serving as a

regional benchmark. So if you want to do

benchmarking ya I think eh better we see

ketika kita ingin mengadakan benchmark

ya. Tiga negara ini sebagai top seat

saat ini di bidang ini yaitu Denmark,

Estonia dan tetangga kita Singapura ya.

Indonesia milestone ya. Indonesia made a

significant jump ya lompatan yang

signifikan. kita lempat jump of certain

rank ya 13 ranking eh from dari 77

ranking in 2022 ke 64 rank in 2024. Nah,

Indonesia eh masuk dalam high club ya

for the first time Indonesia score cross

the 0.75

ya moving from the high category into

the very high category. Nah, in Asian

dynamic Indonesia is no firmly position

in the top four of ASEAN out performing

the Philippine and Vietnam. Eh, the gap

but the gap between Indonesia in

Malaysia and Thailand is narrowing but

eh Singapore already far away eh on the

top of usia and Indonesia score 0.7991

7991.6382

ya.

Nah, eh key performance indicators ya

some related to the to the this eh rel

to the e performance ya human capital

index and telecommunication

infrastructure

in electronic participation globally we

ranking certified globally and human

capital index also eh reminds a

challenge ya this masih tantangan untuk

Indonesia to compare to Europe eh

teknologi already exist but digital

literacy among general public and civil

se is still catching up. So kita eh

literasi digital eh di antara eh publik

secara umum dan ASN kita itu masih coba

untuk mengejar ya ketertinggalan dalam

ee digital literasi ini eh PR dalam atau

home homework ya untuk human capital

kita atau sumber daya manusia kita

terutama yang di ASN juga. Kemudian

telecommunication infrastructure

Indonesia score is rushing du to karena

kita mengaplikasikan sekarang sudah

menginstal ya the palaping or 5G

expansion eh meskipun ya walaupun still

lag ya masih lag behind ya masih di

tertinggal dari highly defense fiber

network of Europe and East Asia gitu

kan. Nah, eh problem of public

administration education in in digital

era. Jadi melihat situasi data dan fakta

yang sudah saya sampaikan tadi. Apa

problem eh public administration

education eh in digital era. Nah,

digitalization bring highly complex

challeng to public administration

education. The core issue is no longer

just how to use a computer but how to

sive a rigid bureaucratic mindset into a

adaptive one. So we move to rigid

bureaucratic mindset to an adaptive one.

So the first one about legging eh

legging curriculum ya kurikulum yang

terbelakang legging. Many public

administration study program still focus

on classical theories yaan the emphasis

hierarchy and formal procedure problem

curricula often lead incorporating

strategic material such as data analytic

artificial intelligency in public policy

and cyber security

nah ini ilustrasi karikatur ini juga

saya coba menggunakan artifill intellig

ya saya juga langsung mengaplikasikan

Dan ini sekarang ee alhamdulillah ee ada

sedikit apa ya kompetensi improvement

untuk saya dan beberapa teman yang ee

involve di sini ee sehingga kompetensi

kita memang harus terus ditingkatkan

untuk hal-hal yang seperti ini. So,

impact graduate understand ya how to run

a birocracy but struggle ya when

managing a dynamic digital ecosystem.

Jadi tidak hanya perlu hanya bagaimana

merunning sebuah birokrasi, tetapi yang

paling penting adalah kita me-manage a

dynamic digital ecosystem ya, ekonomik

ekosistem digital yang dynamic gitu loh.

Nah, ini bagaimana e capacity ini yang

perlu kita tingkatkan ke mahasiswa kita.

Eh, the second adalah eh problem digital

literacy gap. I'll illustr illustrated

in the previous discussion. Ya,

technologi often arrive faster than the

human capacity humanity. Jadi selalu

teknologi itu datangnya lebih cepat dari

kapasitas ee sumber daya manusia

sehingga kita harus kacap terus menguber

atau atau harus terus berusaha ya

menguasai teknologi itu. Nah, problem

education frequently focus on producing

operator. Jadi pendidikan itu

seringkiali fokusnya pada memproduksi

operator technical skill. Whereas eh the

actual need is for digital architecture

atau the digital architect where the

strategic ability to design integrated

public service systems. Ya, jadi civil

for example in civil se atau di ASN isu

ya aparatur civil negara kita many

senior officials still really on manual

analog methods yaven when digital system

are available creating a double

inefficiency ya processing boot manually

and digitally nah ini juga inefisiency

karena secara manual kita juga harus

menyediakannya secara digital kita

memprovidingnya karena bahkan ASN yang

di dalam pemerintahan kita juga masih ee

alergi dengan ee digital literasi karena

masih mereka tergantung pada manual

analog gitu ya. Nah, ini yang ketiga ya.

Problem yang ketiga adalah

interoperability

issues and silo mentality gitu ya. Nah,

in nah ini alhamdulillah ini ee apa

memberikan

ilustrasi gambar seperti ini di mana

kementerian itu ee bekerja

sendiri-sendiri sifatnya silo. Ee tapi

memang saya memberikan prom prom ya

kepada AI. Nah, ini teman-teman juga

harus ahli dalam prom ya kalau

menggunakan AI tergantung promnya gambar

yang ditampilkan oleh AI. Nah, problem

education of jadi in public

administration also everyd department

tend to create its own independent

application. Nah, bukan hanya di

kementerian, di masing-masing fakultas

di universitas seringkiali masing-masing

eh faculty of departement itu create its

own independent application. Nah, di

kementerian juga refleksinya seperti itu

ya. Education often fail to emphasize

the importance of interoperability.

nya

menjadi terpisah silo bisa dijalankan

hanya untuk kepentingan unit itu sendiri

where cen must

of different account for different

services. Jadi dengan banyaknya servis

layanan yang diberikan mereka harus ee

masuk kepada different account yang

berbeda-beda yang disediakan oleh

masing-masing kementerian atau

masing-masing unit ya. Whereas they

ideally only need one digital identity,

single sign on. Nah, ini kita sedang eh

menuju ke sana, kita sudah sudahed

meng-create di beberapa hal eh apa sigle

sign on ya ee walaupun dengan beberapa

kendala.

Kemudian for digital ethic and data

privacy digitalization involve the

massive collection of citizen data

problem education often overlook the

aspect of data ethic and privacy

protection

impact the increases eh the risk of data

lag eh or

algo eh algorithmic eh bias which can

discriminate against certain social

group during the distribution of social

aid or other eh public eh services. Nah,

five eh cultural resistancy to to change

ya. Eh public administration is

historically designed to be stable and

slow to ensure eh digitalization demands

agility.

Eh, jadi eh historically public

administration itu didesain yang stable

atau slow untuk to ensure caution ya,

kehati-hatian dalam arti konteks bahwa

kita memerlukan agility tuntutan dalam

era digitalisasi. Nah, desain pendidikan

kita masih mengarah kepada hal yang

stable ya. public administration

education has not fully success in

teaching agile agile governance impact

birocrat feel threaten by the

transparency

broke by digitalization because their

power previously derived from

information exclusivity is now open to

the public. Jadi eh bisa jadi birokrat

itu eh protect terhadap dirinya sendiri

dan tidak support the digitalization ya

karena eh information exclusivity yang

mereka ingin keep ya ingin eh jaga. Nah,

jadi conclusion the greatest problem

lies eh on not in the availability of

tools but in human capital. Ya, tidak

hanya saja kepada ketersediaan alat atau

aplikasi ya, tetapi juga pada kapital,

human capitalnya ya. Nah, bagaimana eh

SDM kita? Public administration

education must transform from simply

teaching state governance into becoming

an innovative innovation laboratory that

prioritize efficiency data security and

easy of access for all levels of

society. And then the next eh point

adalah the core the core digital

competency that modern public

administration student sold master.

The first is the important one is data

literasiy and analytic ya. Administrator

no longer just manage people. They

manage information. Evident based

policy. Nah, ini juga sangat diperlukan

ya. the ability to use a big data to

identify trends, predict social needs,

and evaluate policy outcome. And the

third basic statistic and visualization

proviency in tool like tablue, Power BI

or even advance Excel to turn compact

data into understandable narrative for

for the public and stakeholders and eh

laboratorium in my class ya including eh

S1, S2, S3. kami juga menerapkan ee

penggunaan AI ini dalam bantuan

menggunakan case study base ya untuk

masing-masing eh subjek yang ada di yang

kebetulan yang saya asuh gitu ya.

Kemudian digital strategy and agile

governance. Digitalization is not about

eh

digitizing a paper atau

digitzation ya but redesigning the

process ya. digital transformation.

So understanding how manage project in

interactive cycle rather than the slow

traditional waterfall bureaucratic

method. So kita perlu me-manage project

in iterative cycle dan ini juga bisa

menjadi case base daripada student kita.

Kemudian intro. Nah intro. Nah, ini juga

saya membawa eh master class, we have

master class double degree linkage

dengan Jepang yang dulu saya inisiasi

mulai 200627

ya. Ini Mas Oscar, Our Sekjen ini dulu

adalah ee apa istilahnya sekretaris saya

ya untuk merunning ini dan sampai

sekarang ee join degree kelas ini masih

eksis ya dan kita menggunakan ee

beberapa project sampai sekarang. Nah,

ini juga saya menginvite ya student

double degree to Japan. Nanti mereka

akan berangkat ke Jepang 1 tahun dan

juga ada yang ke Australia kelas double

degree Australia dan saya juga invite

mereka untuk join di sini. And all of

them adalah ASN yang eh apa e yang

cemerlang ya karena bisa tembus dalam

kelas ini yang scholarship from the

government.

and then interoperability awareness ya

understanding how to design system that

talk each other across different

government against affect data silus ya

any any com sorry

and third ya human center design ya eh

this is modern public service is

measured by user experience

service design learning how to map a

cizen journal journey Ya. How a citizen

apply for a birth certificate and

simplifying it reduce a friction. So

inclusivity no exclusivity ya ensuring

digital platform are accessible to

eldery people with disability and in

remote area with low bandwid.

for digital ethic and cyber eh security

ya as a cadian of citizen data and

administrative primary in protection

two thing in digital ethic that

important ya data privacy and also cyber

hig ya data privacy is knowledge of the

legal and ethical framework for handling

personal information

cyber higin understanding the basic of

network security and the risk of social

engineering to prevent data bridge in

government offices. And then the fifth

ya AI literacy and algo rhthmic

accountability

eh AI oversight ya understanding how AI

can be used eh for like traffic

management or social ad distribution

while being aware algorithmic bias

preventing the AI from being unfair to

certain group. Nah, ini kita juga harus

cek eh

algorithmic bias yang mungkin terjadi ya

sehingga AI itu kemungkinan juga menjadi

unfair to certain group. Nah, ini kita

juga harus eh harus eh evaluate and

monitor ya bagaimana AI bekerja. Walau

bagaimanapun AI adalah mesin gitu ya.

seperti saya mengcreate beberapa picture

ini beberapa kali kadang tidak sesuai

dengan prom yang saya inginkan sehingga

kita harus merubah prom lagi gitu ya

karena memang ini adalah mesin gitu.

Nah, from engineering the ability to use

generative AI tool to draft report

summariz regulation or research policy

alternative efficient and literature

review and theoretical framework related

to this I think I just mention it ya

transitioning from new public management

efficiency or market based to digital

era governance reintegration and

holistic

digitization

digitization ya, references dan LAVI at

all. Kemudian sociotechnical lens ini

juga eh theoretical framework yang

usually use kalau kita menulis tentang

hal ini. Understanding that technology

in govern government is embeded in

social and political power structure.

Ya. Kemudian competency gap analying

current scholarship on why public sector

field at IT procurement and digital

transformation.

Nah, kita jump to the next point ya.

Three pillars of reimagine public

administration education. The first one,

the first pillar is data stewardship and

algorithmic

ethic. The second pillar is agile

methodology and public design. And the

third pillar is network leadership. Ya.

So, the first pilar ya kita moving using

tools to governing tools ya. Jadi kalau

sebelumnya itu hanya menggunakan alat,

sekarang kita harus governing alat,

mengelola alat itu untuk eh PA education

kita. Focus on data privacy, bias in AI

and ethical automation.

Kemudian the second adalah agile

methodology teaching human center design

for public services shifting from rigid

5 years plan to iterative prototyping.

Nah, ini yang kedua metodologinya agile

ya yang kita improve. Kemudian the third

adalah network network leadership ya

managing platform government and coction

with citizens. Nah, itu saya

ilustrasikan di dalam gedung putih ya.

Saya mengimajinasikan saya sedang

mengajarkan network leadership di depan

Donald Trump, Putin, dan beberapa

pemimpin dunia ya, jin eh shipping dari

Cina dan lain-lain. Nah, ini ya guyonan

aja ya. Jangan dibuat serius ya karena

ini apa? creativity ya dari penulis ya

untuk membuat prom yang seperti ini

untuk apa supaya enggak apa enggak bosan

presentasinya.

Nah, policy recommendation digital ready

for administration education first

radical curriculum redesign from

bureaucratic to agile ya mandatory AI

and data sence integrated data analytic

for public for policy and AI in a

government as a core subject. Nah, kita

harus membawa ini menjadi core subject

daripada public administration specially

data analytic for policy. Nah, karena

saya mengajar juga public policy

analisis baik S2 di kedokteran untuk

para calon ee kepala rumah sakit gitu ya

dan juga di S2 kita gitu ya. Nah, ini

kita coba menggunakan data analytic for

policy untuk dan AI in education ya,

egile governance ya. shift teaching

model from traditional hierarchy

birocracy to agile methodology. Nah, ini

juga yang perlu di-improve. Kemudian

yang kedua, interdisciplinary synergy

dismantling academic silo. Yang kemung

nanti kalau misalkan di education di ee

pendidikan dia sudah silo, apalagi nanti

kalau dia sudah bekerja. Kemungkinan

juga akan silo ini budaya silo ini akan

dibawa ketika dia pindah ke kementerian

misalkan. So we need cross faculty

integration establish degree program

between faculty for example public

administration and computer science to

create digital technocrat ya governance

innovation lab kita juga punya

governance lab yang Prof mulu sebagai

head-nya dan mengembangkan eh yang

terutama adalah yang penting simulation

center where student work on

interdepartemental data sharing project

preparing them to brie

Prevalent inan ministries ya. Nah,

kemudian ketiga, priority prioritizing

eh digital ethic and data sovereignity.

Legal and ethical literacy ini penting

ya. Explicitly teach the implication of

personal data protection law ya.

Graduate must be the guardians of

citizen privacy not just user of

technology and algorithmic

accountability in corrupted model on

identifying and mitigating bias in

automated system to ensure digital

public service remain fair and

inclusive. Karena kalau tidak digital

public service itu bisa juga eksklusif

atau unfair kalau desainnya tidak kita

pelototi gitu ya. Makanya algorithmic eh

accountability-nya juga harus kita lihat

gitu ya. Nah, faculty upscaling and eh

faculty upskilling and practitioner

integration

digital residency for academic ya

implement mandatory training. Jadi

program memang training ini diperlukan

to improve a senior faculty member to

keep pace in the 2026 digital landscape.

Ya. and then clinical professor from

teach from tax sector recruit chief

technology officer and digital

transformation expert from the private

sector to serve as visiting lecturers

bridging the gap between theory and

industry realities. Nah, ini juga

kesempatan visiting profesor kalau bisa

kita ee ahli ee di bidang ee IT ya untuk

mungkin ke ee civitas akademi kita kita

untuk bisa diupskilling ya. Kemudian

project based learning and digital

ecosystem immersion GAFtech prototype ya

replace traditional tesis ya ataupun

dissertation with project based cupstone

where student develop digital solution

for real world issue such as blockchains

based land administration or AI driven

su social assistant distribution and

strategic internship. Jadi kita eh tesis

atau disertasi diarahkan juga kepada

kepada yang sifatnya digitalization and

strategic internship. Kita bermitra

dengan unicorn and digital first

government agency like Jabar Jabawa

Barat ya digital services or GFTCH

education to immer student in high

performance digital work cultures

and K take away ya the go the the goal

is to move by an electronic government

towards smart governance next generation

of civil servant view technology as a

fundamental strategicet rather than only

an optional tool So eh the summary ya eh

we know eh rapid acceleration of global

digital and we still have a gap ya and

eh we need a road map transition

Indonesia public administra education

from a procedural paper based focus to

an agile data driven and ethical

framework. So the final ya core

strategic pillar I recommend three thing

ya criculum modernization theile shift

ya the foundation of public

administration education must move

classical management action integrate

data analytic ai governance and cyber

security as nonnegotiable competency

goal to produce graduate who can lead

smart governance initiative rather than

managing a government tool

Second, interdisciplinary integration.

Digital governance is a

multidisciplinary challenge that cannot

be solved with a single faculty. Action

launch a joint degree program and

governance innovation laboratorium in

collaboration with information

technology department. goal to break

down the institutional silos by training

future birocrat to work across technical

and administrative boundaries and the

third ya ethical stewardship and data

privacy as digital service scale the

risk of the risk to citizen privacy

increases action formalize the study of

digital ethic and the personal data

protection law goal to ensure digital

transformation does not come at the cost

of public trust or human right bridge a

theory practice gap ya the ledging

nature of current education steam from

like exposure to modern work culture so

action implement project based learning

where student build functional gftech

prototype and in internship with high

growth firms and modern government

digital agency goal to foster a mindset

public administration education is not a

technical upgrade it is a culturally

necessity by adapting this

recommendation Indonesia can cultivate

new generation of digital fluent civil

servant capable of delivering high

quality transparent and agile public

services particularly in critical

national audit exting

m program doctoral program in public

administration curriculum and second

pilot the governance label in the top

tire national university and third

establish a certification standard for

digital policy professional nah in my

case I already develop eh individual

certification

eh to my student ya yang dapat pas

terutama theoretical understanding about

eh eh material yang saya ajar ya. Nah,

itu saya sudah menyusun ya eh

sertifikasi tapi ini yang di-publish

individually gitu ya. Dan semua

mahasiswa saya biasanya saya tes itu

kalau mau ee sukses ya dalam ee subjek

yang dia tempuh. Nah, ini dari saya.

Terima kasih. Thank you eh for all dan

saya return back to the moderator ya.

Terima kasih. Wasalamualaikum

warahmatullahi wabarakatuh.

Waalaikumsalam warahmatullahi

wabarakatuh. Terima kasih banyak Prof.

AndiA. Luar biasa ya. Thank you very

much Prof. Andta for that insight

presentation.

I'm particularly struck by your picture

AI picture where the advisory board of

IA

was that with

President Trump and Putin

that was wonderful idea.

Oke

luar biasa

luar biasa

dikunjungi Trump sama Donald Trump acara

Yapa.

Iapa memang hebat ya, Prof ya.

Ah, jadi ee kita juga harus hati-hati

terhadap apa foto-foto kita yang beredar

di luar juga karena AI ada dua mata

pisau. Bisa untuk ee positif ataupun

negatif. Jadi, core message atau pesan

utama yang kita dapat tadi adalah

pendidikan

adminasi

publik harus menjadi jembatan antara

publik dan teknologi. Jadi, masa depan

administrasi publik adalah tentang

bagaimana membangun negara sebagai

platform, government as a platform.

Baik, terima kasih banyak Prof. V sekali

lagi dan sekarang kita akan ee tiba di

sesi berikutnya di final speaker speaker

ketiga. Now we have our final speaker to

complete this academic journey. Before I

hand over the screen, allow me to read a

brief

biography of our distinguished guest,

Bapak Rino Ardian Nugroho, Estos MTI,

PhD. ini ahli masternya TI. Bapak, Ibu

semuanya, adik-adik mahasiswa. Jadi, Pak

Rino adalah rekan kita di IAPA juga baru

saja menyelenggarakan ee apa event di

UNS di Solo. Senang bertemu kembali Pak

Rino online. Jadi ee saya akan bacakan

ee

video singkat dari Pak Rino ya. Jadi eh

Bapak Rino Adrian Ardian Nugroho SOS MTI

PhD is a lecture in the public

administration study program at the

faculty of social and political science

Universitas 11 Maret UNS Indonesia Solo.

He

he holds a bachelor degree in public

administration and then a master of

information technology or MTI and a PhD

in electronic government. His expertise

lies at the intersection of public

administration and information systems

particularly in electronic government

and innovation adoption in the public

sector. In addition to his academic and

research activities reflected in various

scholarly publications and research

contributions, he currently served as FI

dein for student Affairs and alumni at

Visip UNS and as coordinator for of the

innovation and government research

group. Jadi juga adalah chairperson of

the IAPA regional board atau DPD for

Central Java. Jadi eh untuk

mempersingkat waktu, the screen is

yours, Pak. Silakan

ya. Terima kasih, Bu Diah. Eh, saya coba

share screen dulu ya.

Eh, apakah bisa dilihat?

Yes, sampun, Pak. Ya.

Em, pertama-tama asalamualaikum

warahmatullahi wabarakatuh. Selamat pagi

Bapak Ibu semua yang terhormat Pak

Muluk, Mas Oscar, Prof. Andta, dan Prof.

H yang pada hari ini sudah bersama-sama

menyampaikan materi dan saya jadi

bingung Prof. In mau menyampaikan apa

lagi karena semua sudah ya.

So in this occasion I will complete all

of the discussion that has been by

previous speakers

as well as Prof and I would like to add

some of the dimension

towards the the newest

to reimagining the curriculum for the

public administration educations toward

towards the digital era especially I

would like to emphasize on the what what

research have been conduct so far. So

currently I'm still doing on

understanding about the AI attitude in

terms of the public policy making. So

that might be something that I would

like to emphasize to eh I would like to

give an insight on how actually the

curriculum will need to be adjusted for

for

the AI era. So let me begin with the big

pictures. So public administration is

not experience is not experiencing the

incremental changes. It's undergoing a

structural transformation across four

waves. So there are four waves that we

would like to I would like to discuss in

my sessions. So the first one about the

digital transformation the second one

about the collaborative governance the

third about the government as a platform

as has been mentioned by professor

AndiFTA and lastly about the AI era. So

they are the fourth the four wave of the

public administration digital era that

we need to eh cop with and how does it

relates with what the traditional

bureaucracy that we have been taught so

far in the class that something that I

would like to explain in the in the last

section of my presentation.

So this is the one if we would like to

understand about in my way of thinking

we have come to the four way for digital

governance. So, so the first one will be

the digital transformation.

Usually the digital transformation talk

about

how to transform from the manual process

to the digital process. And the second

one is about the collaborative

governance.

The second wave is about the

collaborative governance.

So in the second wave in the

collaborative governance here government

is not only the central of all of the

processes using the intervention

technology but eh we also invite all of

the stakeholders to be collaborate in

some extent and the third one is

government as a platform so it

strengthen again in this area.

government platform mostly discuss about

how we put the government in the center

of all of the process during

some activities in activities that is

related to the public needs and the last

one if

the wave four is about the AI augmented

state. So this is the fourth wave of

state evolution in terms of the digital

era in my opinion. So in here digital

government sometimes is of misunderstood

as digitization but not. Jadi digital eh

digital government itu tidak tentang

hanya tentang digitalisasi tapi juga

tidak hanya tentang tchnikal tapi juga

tentang bagaimana meredesain organisasi

meredesain administrative. So not only

about the technical conversion but also

about the administrative redesign.

So the data driven decision making the

citizen centric service architecture

transparency

it's not only about the technology

let say about the big data professor

already told us about how the big data

will transform the public policy and so

and so for it's not only about the data

itself it's not about the infrastructure

of the data but then how the data is

restored and so on and so forth if we

talk about the SPBE or the pemerintah

digital government on the Indonesian

version of rankings of electronic

government

they always talk about the data but

before becoming the data there's a

process call the business process that

should be with some procedures.

So that's why eh if we talk about the

the eh the data it's not only the data

but also the process beside it the

social infrastructure

before the technical infrastructure.

Eh however

the current curriculum still prioritize

the organizational charts and legal

compliance structures of our digital

system. So not deeply understand about

how does the data should be stored let's

say and how the data should be used for

the public policy and so and so forth.

So that's why the gap between the

administrative reality and

administrative education is wiing so

far.

Now if we would like to emphasize here

so our education system mostly still use

the wave one logic that is the digital

transformation whereas the government

now already entering the wave. So kalau

kalau kita bertanya tentang beberapa

pemerintah daerah apa yang mereka

inginkan? Sebagian besar ingin smart

city dan bagian smart city apa yang

mereka inginkan? Biasanya mereka ingin

bicara AI. Padahal di kelas masih

diajarkan tentang digital transformasi

belum sampai ke AI-nya. Jadi dalam sisi

kurikulum masih ada lag di sana, masih

ada jarak yang cukup jauh gitu. So they

are still lacking on differentiating

between what the education system teach

and what the government needs

to be if we would like to look further

about the wave let's say about the

digital governance first usually they

talk about some characteristic the

characteristic can be about the data

driven

and about the citizen centric about the

transparency and about the optimized

process usually it talks about how the

decision by real time data how the data

was collected and then presented in in a

timely manner so that it fulfill all of

the five all of the five fees that has

been professor who mentioned before. how

the data is collected how data is stored

and how data is retrieved in in a timely

manner that it really needs by the

government to to be communicate with the

public.

Secondly about citizen centric that's

about the how services design around

people so how the services are design to

with what people needs and so for and

transparent meaning that government

tries to be transparent and then can be

seen by anyone and so for

eh last one is about optimized how the

government

structure to be streamline the process

to be narrow and then it usually it

become faster than before.

So that's why in this era government has

tried to become networks. So the state

is not a longer prior meet and it needs

a network orchestration behind it.

And the

main criteria of this wave is about

shifting from the paper based hierarchy

into the integrated digital ecosystem.

Students must understand system not just

rules. Why eh if we would like to

emphasize our students understanding

about the digital governance with one of

the eh

digital needs in public administrations

is trying to push the student to

understand the systems not just rules

how the system works and so on so

wave two talks about the collaborative

governance so this eh in this era the

states become become in a govern

government net governance networks

eh in this a wave the public value is

increasingly coproduce so not only by

the government but also the private

actors the civil society and the digital

communities government has government

governance has become network the state

is no longer a pyramid it is a node of

an ecosystem and then this requires new

competencies network or cross sector

negotiation stakeholder alignment and

government

under complexity

and here what can we learn from this

second wave is about that how we we

should put government as a governance as

a networks not only government itself

so the traditional public administration

here has trains about capabilities on

network orchestration how can di

eh discuss each other bagaimana kita

menjalin orkestrasi jaringan, bagaimana

kita melakukan cross sektor negosiasi,

bagaimana kita menyatukan stakeholder

gitu. Jadi ini menjadi salah satu PR

juga di era e digital ini bahwa

kolaboratif eh collaborative governance

atau kurikulum tentang eh public

administration harus didorong mengarah

ke bagaimana

coproduksi itu dilakukan antara public

dan private civil society dan digital

communities.

Wve the is about government as a

platform. As has been mentioned by Prof.

And previously, eh government now works

as a platform not only as a server but

as a platform. So meaning by by meaning

as a platform all of the stakeholders

can access the government.

So government only provide datas only

provide processes but not all of the

services. Some of the services can be

born to civil society or can be given to

the eh the private sectors but the data

should be kept by government.

So in this wave government as a platform

requires students to understand about

the how the infrastructure what are the

infrastructure need eh how

can here government act as the

infrastructure provider let's say about

sikd misalnya sistem kependudukan

digital itu adalah contoh government a

platform jadi pemerintah menyediakan

database-nya dan itu diakses semua orang

baik swasta, pemerintah dan sebagainya

untuk kemudian ee bisa menggunakan data

yang sama. Nah, dengan cara itu maka apa

yang disebut dengan keformment platform

sudah tercapai. Ee beberapa contoh lain

juga ada yang dilakukan di Indonesia,

tapi itu adalah contoh yang paling

mudah. Kemudian eh AP EPI regulator. Di

situ pemerintah berfungsi sebagai

meregulasi EPA apa saja yang bisa

dihubungkan dan apa saja yang bisa

diambil. Ee as well as become the data

orkestrator data menjadi satu. Itu yang

dilakukan Indonesia sekarang dengan

melakukan satu data Indonesia gitu ya.

Ee semua data dimasukkan ke satu data

Indonesia. Ee dan ekosistem enabler

bagaimana terhubung satu sama lain dari

atas ke bawah. yang dilakukan pemerintah

dengan ee SPBE atau sistem pemerintahan

berbasis elektronik yang didesain untuk

seimbang. Dan terakhir adalah

transgenter. Di sini pemerintah

berfungsi untuk meyakinkan misalnya

apakah korteks ini memang aman loh gitu.

Jadi mengingatkan pada ee semua pihak

bahwa ee korteks itu aman misalnya itu

adalah bentuk dari upaya pemerintah

sebagai platform untuk meyakinkan. So

that's why the wave 3 can be can be

concluded as government as a platform

where here government needs to be the

infrastructure provider regulator and

until the tas quarantor

here the education must therefore move

beyond teaching administrative

management it must teach governance

architecture design so in eh in a sense

that the curriculum for the public

administration should be a with this

kind of platform how the platform and

how students can move from the

traditional thinking of administrative

management into how think about platform

and what technical issues will follow

those platform and the last one if we

for the last wave of the digital a

public administration is the AI

augmented state.

So now we enter the AI era artificial

intelligence is no longer experimental

in government context.

It can do the policy drafting. It can do

the regulatory simulation. It can do the

predict the governance and also do the

citizen interaction through some of the

let's say eh automatic answering. Let's

say if you have a WhatsApp and then kita

pengin nanya dananya ke Telkomsel

otomatis itu AI sebetulnya. untuk

citizen interaction and also detection

so AI able to do to do such and such and

such eh me myself I'm trying to do the

policy drafting using the AI and it can

happens even they can do the regulatory

analysis using the AI as well it can

happens as well. So this transform the

state into an algorithmically augmented

system. So the government

not only about the data not only about

the documents by having the AI now

government should switch into the

algorithm how to switch into algorithm

so that's why here the state becomes an

algorithmic argument proton s so

education must integrate AI governance

capacity

eh are we educating public

administration can supervis Get and

govern AI systems or are we educating

administrator for a preaucracy?

So so far we still thinking about

preaucracy not the bureaucracy after AI.

This would be very different.

Misalnya kualitas pelayanan yang tadinya

dijawab secara manual sekarang sudah

menggunakan bot, sudah menggunakan

chatbot gitu. Jadi pelayanan bisa 24/7

gitu ya. 24 jam 7 hari tidak perlu lagi

ada jam tutup gitu.

Nah, ee kemudian itu yang perlu

dipikirkan bagaimana di era AI augmented

ini, di era AI ini kemudian kita

mengembangkan pendidikan yang ee

menempatkan AI sebagai tools, bukan

sebagai ee apa namanya? Bukan sebagai

rajanya. Jadi, AI di sini harus sebagai

tools untuk

eh from engineering. So, this is there

is about AI. Sometimes AI will have

something good and mostly bad but we

don't really understand that is bad. So

eh the key points on managing AI as our

tools is about how we prompt the AI.

Jadi bagaimana kita melakukan prompt

engineering dalam AI itu.

This is where prom engineering becomes

strategically important. Jadi even

sekarang ada mesin untuk

meng-engineering prom gitu ada juga.

Jadi ada eh supaya kita masuk ke AI

dengan perintah yang benar itu ada pro

mesine gitu loh sebelum masuk ke AI.

Jadi engineering is not merch scripting.

It's structured proy framing. It is

algorithm steering. It is cognitive

governance and a prom determines what

the AI analyze, how it interprets data,

what scenal it generates and so and so

forth.

The problem with AI adalah eh terkadang

ini hasil eh analisis sebelumnya bahwa

sometimes AI is a lazy machine. Jadi

kadang AI itu malas sehingga

dia ingin membuat kita berpikir seperti

apa yang dia pikirkan. Maka kalau

misalnya kita pakai generative AI, kita

pakai eh prompting, maka dia akan kasih

opsi 1 2 3 karena dia ingin membuat kita

mengikuti apa maunya dia.

Nah, oleh karena itu kita perlu

berhati-hati tentang hal itu dan perlu

berpikir critical thinking kita tetap

harus ada supaya eh prom engineering

yang kita kembangkan itu menjadi hal

baru menjadi ee tidak tergantung dari

kemampuan AI-nya. kitalah yang harus

mengendalikan AI, bukan AI yang

mengendalikan kita. So, that's eh the

prom engineering will be the key the key

changer for the future policy analysis.

So how we can we can put all of the

condition into the prom and how we put

all of the emotional

eh emotional condition of the people

where we do the policy analysis into

prom is something that would be the game

changer for the future.

So in a sense of that that's why we we

need to put the engineering skills into

the education into the curriculum of the

public administration. So in the future

eh our graduates can comply with all of

the necessary requirement all the needs

by the market

about the use of AI in doing the policy

analysis and all of the works related to

the government.

So now that's why here prompting becomes

the administrative literacy. How about

the do the policy framing? How to do the

algorithm steering? How to mitigating

the bias and also the accountability

interface that becoming

important in the future of public

administration curriculum.

And that's why I propose the five

pilots for the next generation public

administration education starting from

the digital governance literacy and then

the platform architectural design and

ecosystem orchestration here for the

platform. So how can we orchestrate all

the stakeholders with government using

the technology and also number four is

about AI governance and ethics. So not

only about how to do the prompting, how

to do the technical development of the

big data analysis but also how we can we

maintain the ethical eh concern about

the policy that has been generated by

the AI because sometimes AI will be very

mean and very cruel in terms of giving

eh very cruel and dry in terms of giving

the policy

formulation.

and also the engineering for policy. So

this five pillar competency model is

important in my opinion is important for

the next public administration

curriculum.

By having the digital governance

literacy

students can understand

what actually digital governance that is

not only digitalization but also talking

about the improving the processes inside

the government and second how the

platform architecture design so student

understand

how actually relating putting government

as the center all of the communication

between the stakeholders

and how students can orchestrate

between the stakeholders between the

ecosystem

and also learning about AI also

important so that's why they they need

to understand about the governance

ethics and using it and also how to do

the prom engineering so that the public

policy analysis can be done in a in fast

and as well as the good quality

eh without them probably eh the

administrative education remains

structurally outdated

so this is the curriculum design

blueprint

so that's why the curriculum conceptual

reform must translate into curriculum

reform at the foundational level here in

the foundational level eh need to

understand about the digital era

governance and then the platform state

theory about the government eh

government platform and the algorithmic

government philosophi not the

algorithmic technical algorithmic one

but only the philosophy one so this will

be the foundation of understanding the

eh public administration in the govern

and the digital governance era and then

we talk about the core talk about the

government as a platform and then talk

about the data in governance and talk

about the AI in public administration so

this three is the core eh in the middle

of the pyramid and the last one if we

talk about the master's degree eh upward

we talk about the prom engineering and

we talk about the algorithmic

accountability and we talk about the AI

policy simulation studio. It might be eh

curriculum redesign blueprint for the

AI era here learning becomes

experimental not theoretical so we put

emphasize more on the labs eh rather

than in classical class.

So that's why in in the next

slide I would like to propose the from

lecture hall to governance lab. So the

old model will be and the

pedagogi should be transformed from the

old model to the new model where the

static lectures policy essays and

historical case analysis should be

transformed to the AI simulated policy

labs governance and box and prom audit

workshops also live data dashboard so

that by having said that eh

students would understand clearly and eh

more reason about the implementation of

eh digital governance. So that's why

education must mirror the AI driven

state. So starting from now of course

it's not like flipping the coins but it

needs times to do so that all of the

requirements that there with the public

the digital era can be achieved by the

public administration.

That's why

if we still talking about the

traditional public administration mode

of teaching so why this is something

that we need to understand more the

traditional birocracy actually is not

really comply with the AI era gitu. Jadi

ee birokrasi tradisional enggak terlalu

cocok dengan EA era ini karena ada

beberapa hal. Yang pertama rigid

hierarchy and then slow decision cycles,

fragmented data systems. Tadi seperti

sampaikan Prof. Andi ada silo gitu ya,

banyak silo. Dan kemudian institutal

resistance toomation eh regulatory

reform alone can cannot solve this all

of this. Eh so education becomes the

foundational reform mechanism. Jadi ini

memang kondisi ee birokrasi sekarang

gitu yang masih hierarkinya ketat,

lambat dalam memutuskan sampai dengan

data yang terpisah-pisah dalam sao. Nah,

kalau ini diubah dengan pendidikan yang

tadi ada lima pengetahuan dasar tadi itu

akan mengubah cara berpikir birokrat ke

depan sehingga birokrasi ke depan akan

lebih kompuhan teknologi. Jadi akan

lebih kompl smart city dan segala

macamnya sehingga itu lebih eh sesuai

dengan apa yang diinginkan oleh eh pasar

yang ke depan sangat driven by AI. Eh

lastly so educating educating the

platform in the in the AI state. So we

need to do the digital the digital

transformation will change our system.

Jadi adanya perangkat-perangkat digital

itu mengubah sistem birokrasi secara

umumnya. Dan kemudian

the platform government digital asset

platform to mengubah structure changing

the structure. So where before

government is everything, now government

is the the central of of all of the

things. So not everything but the

central of all of the things. Kemudian

AI change cara berpikir kita. Jadi yang

tadinya kita mengandalkan pola berpikir

sendiri, sekarang kita bisa dibantu.

Bisa lebih cepat tapi terkadang juga

menghasilkan hasil yang tidak tepat.

So AI change the way we thinking not

only it can

sometimes it can it can make our

decision faster but sometimes the

decision is not as good as if we decide

ourself.

Education must change leadership. So by

having the education correctly in terms

of upcoming the digital era especially

in the AI era we can change we have to

change how the leaders in the future

face the reality of bureaucracy.

So the future of bureaucracy depends on

how we educate today. Thank you. I think

that's for my session. digital

transformation change system platform

government change structure artificial

intelligence change cognition now we as

educators we must change leadership so

the future ofy depends on our education

today thank you bu to

thank you pakin terima kasih banyak

bapakino atas paparan

komprehensif ya masternya

jadi thank you for very

and

particularly

regarding theal

of leadership and regional collaboration

digital transformation

so to the Q&A session and there are a

lot of questions already in the chat box

I'm so sorry because our time is very

very limited so I will read the question

in the chat box eh because they were you

know writing this since eh

you know sometimes ago. So I would like

to read

eh first of all give me second.

So first question

is

eh from

Risma Niswati Universitas Negeri

Makassar. So this is from Makassar.

Eh so the question is considering the

nation that notion that raw data is an

oximoron which implies that data are

never truly neutral or context free. How

can public administration education in

the digital era integrated ethical

reasoning into data governance? Special

specifically how can we ensure that

future government policy makers not only

develop technical data literacy but also

normative sensitivity in using data for

public policy? Eh, first question I will

address to eh Prof. Ho please eh all the

speakers make it short because we have

very a lot of questions so that

everybody can ask eh so the I will give

the question to FR Ho first please from

prof ho answer the question

so very quickly um thank you so much for

the question I think you point out a

very important person a lot of people

think data is objective and which is not

true. If you look at some of the social

media data especially they are very

biased and so I think first of all in

the public administration program we

should first of all let

war want the students to to be aware of

that that's number one basic requirement

and so I think we should we should do

that and then also tell them that there

are different perspective and different

ways to frame the data and also

different ways to collect the data that

will lead to different results so they

have that understanding I think that is

very important and then what I would do

And what we have done also in different

program is to introduce case studies.

Through case studies so talk about it

and see the biases and then think about

what it would do differently. Um I think

uh that is one way or one approach we

are doing. Thank you.

It's short quick and sh. So next eh Prof

Andi Fepta please ya. Baik eh Bu Dia.

Jadi saya langsung aja untuk data ini

memang mitos netralitas data ini

juga menjadi perbincangan ya di

administrasi publik. Jadi ee kita perlu

melihat ya dalam konteks data ini eh

in term of representation

who count in this data ya. Siapa yang

kita hitung dalam data dan siapa yang

tidak. one of my eh doctoral student eh

eh talking about eh eh UMKM ya, usaha

mikro ya.

Bahkan sebenarnya mikro itu katanya bisa

didown ee didegradasi lagi menjadi lebih

kecil lagi. Karena ada juga ee pedagang

yang bermain di ee dana sekitar R juta R

juta dan itu masuk mikro. Nah, padahal

mikro itu 2 miliar ke bawah. Nah, ini

sebenarnya dia kita harus lihat

bagaimana mengklasifikasikannya. siapa

yang dihitung dalam data tersebut. ee

bagaimana mengklasikannya

apa terjadi bias algoritme. Nah, jadi

data itu juga ee apa kita perlu perlu

lihat lagi lebih teliti ya karena eh

data sometimes eh also tidak tidak

netral juga gitu loh. Nah, oleh karena

itu kita harus melihat ee apakah data

ini muncul dari adanya ee komit apa

istilahnya agreement eh tentang data

yang dikumpulkan. Jadi publik harus tahu

ya ini accountability of data present by

government the data who we choose

involved in data and what classification

and then also eh apakah ini eh sudah

menjawab eh public eh will and public

need eh related to the data that we use

ya karena kalau tidak nanti AI dan

lain-lain hanya membaca apa adanya

terhadap data yang disajikan itu. belum

tentu itu menjawab konteks real yang

ada. Nah, kita juga harus hati-hati

dalam melihat eh data tersebut ya.

Terima kasih. I think we return back to

the moderator, Budia. Thank you.

Terima kasih, Prof. Fandi Fepta. Semoga

bisa menjawab curiosity dari Mbak Risma

ya. Berikutnya eh Pak Rino please Pak