How to Articulate Your Thoughts More Clearly Than 99% of People
FULLSTÄNDIGT TRANSKRIPT
Every time you speak, people are making
a decision. Is this someone I can trust
or is this someone that I tune out of?
Running my company, acquisition.com,
taught me this. Leadership lives or dies
by your communication. If you cannot
communicate like a leader, then you will
never be trusted like one. So, let me
show you the five behaviors that are
quietly killing your executive presence
and exactly what to do instead. Number
one is stop overexplaining. You can have
the best ideas in the room, but if you
can't actually communicate them clearly,
you will always follow somebody who can.
And the thing is is that trust erodess
with every weak behavior that you let
slide. You don't need to add behaviors
to be taken seriously. You actually just
need to eliminate the ones that make you
look weak. The most intelligent people
in the room, they rarely say the most.
They actually usually say the least, but
every word that they say lands with
people that are there. I used to be the
queen of overexplaining. And and I did
it for multiple reasons. One, I felt
like if I didn't give people every
single thing from my brain that they
weren't going to understand the concept
when it was actually the fact that I
didn't know how to simplify concepts.
The second is that I felt not sure in
what I was saying. And so I talked
around the thing a million ways until I
finally was like, does the person
understand the message? And then the
third thing was that if somebody wasn't
giving me the reaction that I wanted, I
felt unsure, uncertain, doubtful. So I
kept talking and it was out of
nervousness. And so it wasn't until I
got into a setting where I was leading a
big team where I realized that I watched
myself on a meeting and I was replaying
it because I felt like I didn't get the
reaction I wanted out of my team and
when I watched them watching me, I was
just talking in circles. At some point
they tune out. They're like you're just
said it six times already. Like I don't
need to hear you say it again, lady.
Like we already know. The second is that
I didn't come off confident. So people
start to check out because they're like
suddenly they're like well I don't want
to listen to you because you're not an
expert. Because experts and people who
are confident and people who know their
they don't need to talk that much about
the thing. They just say it and they
assume that you understand. They move
on. Here's the thing. If you pause and
you're okay with silence, it gives
people time to process and respect your
words. Authority is felt when one speaks
as if they're expected to be heard, not
as if they're hoping to be heard. So
when your communication's tight, your
thinking appears sharp, even if it's
imperfect. When people are trying to
improve their executive presence, the
first thing that I say is you have less
time to talk. They're usually taking up
way too much time when they're speaking.
A trick that I do with my executives,
for example, is that when I'm having
them present in our quarterly off sites,
in our meetings, often times they say,
"Well, how many slides can I get?" I'm
like, "It's not about how many slides
you get. You get 2 minutes to talk.
However many slides you want in there,
great." But I try to constrain the
amount of talk time they have because it
will constrain them to a certain amount
of time which makes them bring the
message down to only the most important
points because if not right is most of
the time they're overexlaining and
overexlaining makes them sound insecure
which is why people don't listen to you
in the first place or take you
seriously. There's a quote by Warren
Buffett that says the one easy way to
become worth 50% more than you are right
now is literally just to hone in on your
communication skills. Number two is that
we want to stop fidgeting. what you say
does not matter if your body language is
saying the opposite. People won't follow
somebody who looks uncertain. So if your
voice and your body are not aligning,
people don't trust either of those
things because your energy reads as
nervous and uncertain. And people don't
want to follow somebody who comes off
nervous and uncertain. So instead,
instead of being nervous and just and
chewing gum like I'll do that, and
playing with your hair and playing with
your nails and like doing all sorts of
things, instead you want to be
controlled, precise, and slow. Now, why
does this work? One, having a strong
posture, having a strong presence,
standing up straight, putting your hands
together, having your shoulders back,
sitting up straight, that shows that
you're grounded, even if you are unsure.
And it also signals to you that you're
grounded. The second is that the way
that you position yourself literally
signals to somebody how you feel about
yourself. So, think about somebody who's
really confident in themselves. And then
think about how they stand. Stand that
way. Right? If somebody's very
confident, they're standing like this.
They might be using a lot of gestures.
They feel open. They feel big and
they're taking up a lot of space. Right?
When you think about somebody who's not
confident, you probably think of like
more hunched over like this. They're
doing some uncertain stuff. It looks
fidgety and they're slouching. They
don't look sure about themselves. I
remember actually that I had a director
of operations and she was really great
at managing projects. But the moment
that it got to, okay, we're going to
command the team, we're going to tell
the team what to do, she had the
weirdest fidgeting. And so she would do
two things. One, she would bite her
nails when I go on the calls. She
wouldn't stop biting her nails. and she
would be talking her nails. And I was
like, it's so such a little thing, but
it makes a difference. And the second
thing she would do is she would
constantly be doing like this with her
hair and just playing with her hair and
she wouldn't ever stop fidgeting. And
her fidgeting actually signaled to me
that she was nervous or uncertain. And
so I had a call with her and I said,
"Hey, I actually think the one thing
that you could do that would make the
biggest difference into how you lead
this team is I just need you to get some
fake nails so you stop biting them." And
so it was really funny because she
actually went to the nail salon, got
fake nails, and then she stopped biting
her nails. that it actually made her
look much more confident with the team
because she didn't have this nervous
fidget that she was doing. Think about
how if you see a CEO on a stage versus,
let's say, a customer support rep, how
do you think they're going to show up
differently? How are they going to walk?
How are they going to talk? Where are
they going to put their hands? How are
they going to move their hands? It's
like the CEO is probably going to have
very intentional gestures. They're going
to use their hands to tell a story.
They're going to bring people into it.
Whereas the customer support rep might
be fidgeting. They might be talking like
this. They might be going like this.
They might be, you know, rubbing their
arm. They might be playing with their
hair. And so you have to remember what
executive presence looks like. And most
people have some kind of nervous fidget
that they do or they ramble. And those
things distract them from what they're
saying. It steals their confidence and
it seals attention that the audience
would have on what you're saying. And
now they're watching the thing that
you're doing. So end of the day, we want
to replace the nervous fidgets, the
slouching, the weird gestures with
adopting a slow, precise, and grounded
posture and movement that make people
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