Uber CEO: I Have To Be Honest, AI Will Replace 9.4 Million Jobs At Uber! - Dara Khosrowshahi
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You come to Uber, you're going to work
your ass off. And if you're not
performing, we're going to let you know.
>> But do you ever worry that they might
not be able to deal with the truth?
>> Then they can leave because the most
important skill in life is the skill of
working hard. And when you see the top
athletes, Ronaldo, Michael Jordan, of
course they're talented. But the thing
that's different about them is they work
their asses off. And that's a learned
skill. That's not something you're born
with. You may be smarter, more talented,
etc. But I'm not going to let anyone out
me. with that mentality. When you joined
Uber, it was losing 3 billion per year.
Now it generates 8.5 billion in free
cash flow every year. But it seems that
you were forged in such a way that you
were going to be relentless.
>> Yeah. And it really started with being
born in Iran with the Islamic Revolution
in 1978. We were not safe there. And I
remember at one point we had these
revolutionary guards come into the
backyard and bullets went through our
living room. So my family came to the US
to rebuild their lives.
>> You were 8 9 years old.
>> Yeah. And it really destroyed my dad.
Sorry me.
It's tough for me to talk about it.
It's okay.
All right, let me try again. Seeing that
has put me on a road where I just wanted
to make my family proud. So I studied
bioelect electrical engineering and then
my first job was investment banking and
I got to see the process of big
companies being built and then I had the
opportunity to take over Expedia
>> and in your 12 years as CEO Expedia
sales increased from 2.1 billion to 8.8
8 billion and you were the highest paid
CEO of a US tech company
>> and I left it all behind to get over
>> and I want to get into practical company
building how you would get that company
to work hard and create a culture of
continuous improvement and all that
stuff but there's alien that's arrived
amongst us which is AI now driving I
think is one of the biggest employees in
the world like as a profession
>> I mean we've got 9 and a half million
drivers and couriers on our platform
>> those drivers careers that you have will
be out of work being honest about the
situation what do the 9 million people
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yeah, let's do this.
Darren, you lead one of the most
consequential, interesting, talked about
companies of my generation. It's worth
hundreds of billions of dollars last
time I checked and it's a it's a company
that I use every single day.
>> Thank you.
>> I've looked through your story. You were
the CEO of Expedia.
>> Mhm. at one point.
>> You're currently the CEO of Uber and
you've turned that company from a a
lossmaking company to a highly
profitable company and one that has
continued to be successful through such
a great time of transition. I
your story starts in a very interesting
way
>> and I was you know when I start doing
the research for guests sometimes I I I
think I come in with some kind of
presumption that I grew up in
California, you went to Stanford etc.
>> But that is not the case. Can you take
me to that earliest context so I can
understand
how and why you are the way that you
are?
>> Uh quite the quite the starting
questions but but but I'll try. I I
think that for me the events that shaped
my life and maybe a part of who I am
really started with my being born in
Iran and Iran at the time was
modernizing becoming a modern society
and my family built a pretty big
industrial company that that everyone
was quite proud of in Iran. We lost all
of that with the revolution in 1978
and my family had to come to the US to
rebuild their lives.
>> You had to come to the US.
>> We were not safe there. One of my uncles
actually was um a cabinet member of the
Shaw who had just been toppled. And at
one point, we had uh uh these
revolutionary guards come into the
backyard. They were actually going after
our neighbor's house. Uh and one of
their guns went off and bullets went
through our living room. Uh shattered
the glass in the living room. And at
that point, my mom's like, "We're not
safe being here." So, we had to come to
the US. And I do think that event to
some extent has shaped not just me but
my family in that the rebuilding of our
lives um of our uh economic lives to
some extent where we're all trying to
rebuild what we lost in Iran. Do
>> you look back on that and and can you
identify any sort of fingerprints that
were left on you from that time that
have defined you in a business capacity?
I think at my core I never feel safe,
you know, when the the experience of
losing everything and and for the kids I
I tell you it was fine for the kids, but
seeing my parents lose everything and
and it really destroyed my dad. You
know, it really
his losing his value to the world as he
saw it um really hurt his inner being.
And I do think to some extent seeing
that has put me on a road where I want
to rebuild. I want to make my family
proud. But at the same time I never that
feeling of having the floor, you know,
the rug pulled out of you of building
everything. That's a feeling that never
leaves you. I think I think Americans
underestimate
what this place represents in its
ideals, right? which is if you build
something it's yours. There's a rule of
law can't be taken away from you. That
is not true for the majority of the
population of the world. And so I think
for me there's a drive to build and at
the same time never ever ever taking
anything for granted, never being
satisfied because the minute you take
things for granted then that rug can be
pulled out from under you. on your
father. There was a moment where he a
couple of years, I think six years,
where he got trapped in Iran and wasn't
granted an exit visa.
>> Yes.
>> And I imagine at that time your mother
was raising you alone here in New York
City.
>> Yeah. In Terry Town, New York, 45
minutes north of New York City, but she
she went from a life of never having to
work to she had to become a salesperson
to make some money and she did it all
herself and she really stepped up. So I
think it shaped us. It was difficult in
some ways. I I miss my dad. I remember
when he left, he was like a giant
compared to me. And then when he came
back, it was my sophomore year at
college and he still saw me as a kid.
And so he wanted to drive me to uh to
college and and he did. And then he's
like he wanted to hang out. I'm like,
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