The AI-First Agency Model YC Just Revealed (6 services to sell)
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Agencies have always been crazy hard to
scale. Low margins, slow manual work,
and the only way to grow is to add more
people. But AI changes this. Now,
instead of selling software to customers
to help them do the work, you can charge
way more by using the software yourself
and selling them the finished product at
100 times the price. Think of a design
firm that uses AI to produce custom
design work for clients upfront to win
the business before the contract is even
signed. Or an ad agency that uses AI to
create stunning video ads without the
time and expense of setting up a
physical shoot. Or a law firm that uses
AI to write legal docs in minutes rather
than weeks. That's why agencies of the
future will look more like software
companies with [music] software margins.
Y Combinator, the company that founded
Airbnb, Stripe, and Dropbox. They just
described exactly what I've been
building word for word. So today, I'm
going to break down exactly what YC
said, why the economics are insane, and
most importantly, I'll give you six
specific services that you can sell with
this model with real prices, real
customers, everything. Let me decode
what YC just said because the language
sounds simple but the implications are
really massive if you understand how it
works. So YC said quote instead of
selling software to customers to help
them do the work you use the software
yourself and sell them the finished
product at hund times the price. Let me
translate that. So most people in the a
space right now are selling tools. They
sell a chatbot. They sell a dashboard.
They sell an automation workflow and the
client gets the tool and then they have
to do the work with it. YC is saying
flip that. Don't give the client a
recruitment dashboard. Give them a hired
employee. Don't give them like billing
software. Give them a resolved insurance
claim. Don't give them an automation
workflow. Give them the results. You've
got the idea. That's the difference
between selling access and selling
outcomes. And the price difference is
massive. Let's say a recruitment SAS
tool might charge maybe $15 to $100 a
month. A recruitment agency that
delivers a hired employee, they charge 5
to 15,000 per placement, right? Because
the client doesn't want the tool, they
want the outcome. YC also said agencies
of the future will have software company
margins. So what does that mean in real
numbers? A traditional agency makes 15
to 25% margins. You charge a client like
5,000 a month, but three to 4,000 goes
to salaries, tools, overhead, all the
costs. So, you keep maybe a,000. A
software company makes 70 to 90% margins
because they build the product once and
the cost of serving each additional
customer is almost nothing. There is
almost no marginal fee of replication.
Here's what changes with AI. The cost of
delivering the service drops by about
80%, because AI handles most of the
execution. So you're not paying human
salaries for every deliverable. Most of
the work is done by AI at a fraction of
the cost. Your agency charges the same
$5,000 a month, but your delivery cost
drops from 3 to 4,000 down to $6 to
$800. So that's where the 60 to 75%
margins come from. Same price to the
client, but 80% less cost for you. The
third thing that Vice said is that these
agencies will scale far bigger than any
agencies that exist in these fragmented
markets today. Think about how many
service niches exist. There are
recruitment, medical billing,
bookkeeping, content creation, lead
generation, legal documents, customer
support, logistics, many more. Each one
of these is a billiondoll market and
each one is fragmented into thousands of
agencies. Each one limited by how many
people they can hire. So the reason they
can't scale is simple. More clients
means more humans, more employees. More
humans means more management, more
overhead, more problems. So growth is
linear. Every new client cost you almost
as much to serve as the previous as the
last one. And AI breaks that. When AI
handles 50 to 80% of the execution, one
small team can serve dramatically more
clients. You're not hiring 10 people to
go from five clients to 25. You are
building skills and systems that work
for all 25 simultaneously. So that's
what YC is telling their startups right
now. Pick a fragmented market. Use AI to
deliver the outcome and then scale
without adding more headcount. YC gave
three examples. A design firm and ad
agency and a law firm, right? But they
were very vague. They didn't tell you
who to actually sell or how much to
charge. This is something a founder, an
entrepreneur has to figure out, right?
And by the way, it's not just YC saying
this. Listen to what Alex Hermosi said
recently.
>> What kinds [music] of businesses do you
think are going to succeed because AI is
so prevalent [music] and people get
tired of it?
>> I think the businesses that will have
disproportionate returns are ones that
are very opssh. [music] So a marketing
agency for example that heavily
introduces AI, there will never be a
lack of businesses that want new [music]
customers. the difficulty with scaling
that particular type of business is the
operational drag and the headcount and
the coordination of people. And so if
you can have something that has amazing
product market fit, which is get more
customers from somebody, [music] there's
lots of demand there, um, but do it in a
way that allows you to scale the ops so
that you have increasing margins and you
have [music] less complexity, that
becomes incredibly valuable business.
>> He's actually saying the exact same
thing. And the example that he provides
is marketing agencies. Agencies that
heavily introduce AI will have a
disproportionate returns because the
demand for new customers in this case
never goes away. Every business wants
more clients, right? The problem with
scaling agencies has always been the
operational drag, right? The headcount,
the coordination of people, etc. Jose is
saying if you can deliver that same
result getting businesses more customers
but do it with AI handling the
operations and delivery so your margins
increase and your complexity decreases
that becomes an incredibly valuable
business. So you have Y cominator
telling their startups this is the
future you have Alex Hermosi a guy who
is crushing it in business saying the
exact same thing and I've been living it
for for the last several months. Now let
me get specific. So, I have identified
six services that work incredibly well
with this approach. For each one, I'll
tell you who buys it, what you can
deliver, how AI handles most of the
work, and what you can charge. And
Hermosi just gave us a a very good
starting point. He said there will never
be a lack of businesses that want new
customers, right? So, let's start there.
Number one, AI lead generation as a
service. So, this one is massive. Who
buys it? pretty much any B2B company,
agencies, SAS companies, consultants,
constructors, etc. Anyone who needs
meetings booked in their calendar with
potential clients, right? So, what can
you deliver here? You can deliver
qualified leads with verified emails,
personalized outreach sequences, and
booked meetings on their calendars.
Here's how AI handles it. I've actually
built this system from scratch myself.
So, step number one is scrape. You pull
leads from different directories, from
Google maps, from Google search or
various industry specific directories.
Then AI finds businesses that match your
client's ideal customer profile. The
cost here is about 1 cent per lead. Step
number two is enrich. So AI finds their
email addresses, phone numbers, company
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